Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Chinese - Mandarin
- English
Gender
FemaleLocations
- Brigham and Women's Primary Care Clinic at the Phyllis Jen Center
- 75 Francis Street, ASB1-2, Boston, MA 02115
- Get Directions
- phone: 617-732-6040
- fax: 617-566-1256
Expertise
Education
- Residency: Lahey Clinic, 2019
- Fellowship: National Institutes of Health, Research Fellow, 2011
- Medical Education: Peking Union Medical College, 2007
- Medical Education: Peking Union Medical College, 2005
Board Certifications
- Internal Medicine: American Board of Internal Medicine, 2019
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicare
- Multiplan
- Senior Whole Health
- TriCare
- Tufts Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.6 out of 5
67 ratings, 28 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 4/6/2026
Hi, Dr. Liu is an amazing physician. She listens. She answers questions respectfully and carefully. She's a very caring physician. She always asks how you're feeling, what can she do for you. She asks about your mental health, as well as your physical health, as well as any outside doctors such as nephrology or, you know, eye doctors. She gives you referrals to get mammograms and things of that nature. She's just a very caring individual and I would highly recommend her.
- Reviewed on 3/29/2026
Dr Liu takes her time to explain things and is very thorough. She is kind and patient and I trust her.
- Reviewed on 3/18/2026
I am truly thankful for Dr. Liu; she's been a blessing! The team at the Jen Center is so kind and helpful!
- Reviewed on 3/11/2026
I feel so fortunate to have Dr Liu as my primary physician. She is not only listening my questions carefully but also giving her thoughts and professional advice to my health. It's excellent experience for my visit.
- Reviewed on 2/26/2026
I felt I wasn't heard and my concerns were not addressed by my provider; instead, she referred me to other doctors, so none of my issues were fixed during this appointment. It felt very impersonal and more robotic. Just repeating back to me what I said. [redacted]
- Reviewed on 2/26/2026
Dr. Liu is a compassionate and knowledgeable physician.
- Reviewed on 1/28/2026
I love my provided she shows concerns about my medical issues and go above to rule out any concern.Shows respect for my concern we discuss them together and come to a final decision that we both agree too. Thank you!
- Reviewed on 1/26/2026
Awesome experience
- Reviewed on 1/22/2026
Dr. Liu was very professional and thorough. Since this was the first time I had seen her, she was interested in knowing my medical background and history. Her questions and subsequent explanations were descriptive and helpful.
- Reviewed on 12/26/2025
I have been visiting my PCP for years so it's like seeing an old friend.
- Reviewed on 11/22/2025
She listened to my concerns and took prompt action.
- Reviewed on 11/5/2025
Dr Liu is professional and listens well. I feel as though I am in safe hands.
- Reviewed on 11/4/2025
Regular visit all was fine.
- Reviewed on 10/31/2025
I trust Dr Liu. She is very knowledgeable & professional
- Reviewed on 10/29/2025
Dr Liu is very respectful
- Reviewed on 10/18/2025
Very respectful and responsive to my medical needs. Sometimes hard to understand her speech through the mask she wore, but always clarified when asked.
- Reviewed on 9/26/2025
This particular visit seemed a bit rushed. The doctor was running behind schedule.
- Reviewed on 9/25/2025
I'm so lucky yo have Dr. Liu as my PCP. She just 'gets it' . She is personable, compassionate, and she listens attentively with no judgment and follows through with providing resources and/or referrals to help me get on track with my health. I always feel better after I leave my appointments with her. I know I will be healthier because of her support.
- Reviewed on 9/17/2025
Dr.zhuo Lui is an excellent doctor. I know my needs are always taken care of. She is thoughtful and professional. I always am seen quickly w appointments given in a timely manner. She is a great asset to Brigham and Mass General Hospital.
- Reviewed on 9/11/2025
I'm very happy with Dr. Liu and the practice. At my last visit, and this was somewhat unusual, the front desk staff were curt. I felt like I was bothering them. Nothing serious, just a matter of a little more attention to politeness and trying to be helpful. Most in the practice are wonderful, could just have been a bad day.
- Reviewed on 8/27/2025
Dr. Erica Liu is incredibly kind and knowledgeable. She radiates comfort and warmth in combination with her expertise and great skills. She has the ability to think broadly and specifically at the same time and often gives just good concrete advice. I appreciate how she has followed me over the years so she is aware of the progression of my disease but remains encouraging and thorough regarding all other morbidities, so that we don't accidentally miss something. I really appreciate her willingness to listen and i see the evidence that she herself is always learning and growing as a physician. Her humility is one reason why she remains so skilled: she is super smart but she always wants to do better and find out everything she can to help. I was surprised that I got all my questions answered because normally there is not enough time for that at other appointments, but she makes sure to make time for sharing knowledge and makes me feel better just for having gone to the doctor.
- Reviewed on 8/21/2025
Dr. Liu is a wonderful doctor and her office staff have been very welcoming and kind to deal with.
- Reviewed on 7/7/2025
I love my doctor, she is pleasant and she listen to me and answer all my concerns. Very respectful
- Reviewed on 6/18/2025
It's great!
- Reviewed on 6/12/2025
Dr Liu was very professional , always listens to my concerns and always follow up with my care.
- Reviewed on 6/9/2025
Dr. Liu is an excellent and empathetic primary care doctor and great listener.
- Reviewed on 6/1/2025
I love the doctor I have she listens to my needs and provides me information if I have any kind of questions. She's someone I would recommend.
- Reviewed on 5/21/2025
She is thoughtful, kind, patient and responsive.