
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Chinese - Mandarin
- English
Gender
FemaleLocations
- Mass Eye and Ear Comprehensive Ophthalmology Service
- 800 Huntington Avenue, Boston, MA 02115
- Get Directions
- phone: 617-936-6156
- fax: 617-936-6186
Expertise
Education
- Fellowship: Massachusetts Eye and Ear, Cornea, 2012
- Residency: Massachusetts Eye and Ear, Ophthalmology, 2011
- Internship: Brigham and Women's Hospital, Internal Medicine, 2008
- Medical Education: Albert Einstein College of Medicine, 2007
Board Certifications
- Ophthalmology: American Board of Ophthalmology, 2013
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicaid VT
- Medicare
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
299 ratings, 142 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/26/2026
Dr. Luo was knowledgeable and professional but most importantly performed cataract surgery and my vision has improved significantly.
- Reviewed on 2/25/2026
I have every confidence in Dr. Luo's expertise and judgment.
- Reviewed on 2/19/2026
Dr. Made me feel at ease.
- Reviewed on 2/19/2026
Dr Luo is fantastic - listens asks very pertinent questions. Very empathetic and obviously expert in this area.
- Reviewed on 2/14/2026
Dr. Luo is a wonderful doctor. She makes me feel at ease and answers all my questions and concerns and has a real understanding of my health issues.
- Reviewed on 2/25/2026
My eye doctor did a great exam and took time to review all details of each component of the exam. Primarily looking at graft-host disease she made a complete assessment of my eyes. Seeing her yearly as I'm a stem cell transplant patient.
- Reviewed on 2/9/2026
Great visit
- Reviewed on 2/9/2026
I wanted to say that the staff were very professional; they treated me with respect and dignity.
- Reviewed on 2/8/2026
Very thorough, completely knowledgeable of my condition, offered at home procedures for relief.
- Reviewed on 2/7/2026
Dr. Luo is terrific. I had a eye condition that posed a risk for cataract surgery. Dr. Luo was recommended for it and I had no issues during or after the surgery.
- Reviewed on 2/7/2026
She's very knowledgeable.
- Reviewed on 2/4/2026
She was very attentive and explained things well.
- Reviewed on 1/29/2026
Dr Luo is simply wonderful. She is gracious, brilliant and so nice to see on each of my annual visits. Her technician was also terrific. Dr Luo is always up to date on everything about me. Explains everything clearly and answers all of my questions. I feel lucky to have her as one of my eye specialists.
- Reviewed on 1/28/2026
All good
- Reviewed on 1/28/2026
The initial two girls who administered the mechanical test of my eyes were very cordial. My questions pursuant to the intent of the procedure were answered to my satisfaction.
- Reviewed on 1/25/2026
Dr. Luo was excellent. She cares about patients deeply and was so helpful, considerate, and skillful.
- Reviewed on 1/25/2026
Always professional and caring.
- Reviewed on 1/25/2026
Everyone was wonderful. Thank you.
- Reviewed on 1/22/2026
She is always well prepared and thorough.
- Reviewed on 1/21/2026
All providers were excellent
- Reviewed on 1/19/2026
I love my provider. I met her first time. She was very thorough. She checked everything possible.
- Reviewed on 1/18/2026
Dr. Luo is superb in every respect. She is personable, attentive, professional, knowledgeable, and talks to us about everything she looks for and learns from my eye exams. It's clear that she wants us to understand what is going on with my eyes. I trust her implicitly and feel comfortable asking her questions about treatments and procedures she suggests or does not recommend. She is diligent and intimately familiar with my medical history and ocular challenges. I couldn't hope for a better doctor.
- Reviewed on 1/16/2026
I found Dr. Luo to be passionate and quite, what's the word? Very deliberate. You know, she's passionate about her field performance.
- Reviewed on 1/10/2026
Dr luo is a phenomenal doctor and has helped me greatly
- Reviewed on 12/25/2025
It was excellent
- Reviewed on 12/24/2025
Excellent Dr. excellent care
- Reviewed on 12/24/2025
This doctor exhibited care and understanding of my situation.
- Reviewed on 12/22/2025
Compassionate, professionally superior. Understands my total physical condition. A pleasure to interact with
- Reviewed on 12/21/2025
Dr. LUO is the BEST!!!!!!????
- Reviewed on 12/20/2025
Dr Luo was patient, thorough and very helpful in understanding my options for treatment.
- Reviewed on 12/17/2025
Dr. Luo is the best Dr. I've never had someone so knowledgeable and willing to explain things as clearly.
- Reviewed on 12/12/2025
Very knowledgeable. Made me feel very at ease with procedures
- Reviewed on 12/7/2025
He is a very kind person and explains step by step what he is going to do.
- Reviewed on 12/7/2025
Explained everything in a way that Could understand. Took time to answer any questions and concerns that I had. Made me feel more comfortable with having the cataracts removed.
- Reviewed on 12/7/2025
Dr. Luo has been so instrumental in helping me achieve a good and healthy eyesight given that I have GvHD. She has been thorough in every way and also been kind and caring. Everyone at Mass Eye on Huntington Street are gems. I appreciate their kindness and caring. I wish them all a healthy and happy life.
- Reviewed on 12/3/2025
It was a perfect visit
- Reviewed on 11/28/2025
Such a well qualified, friendly and thorough doctor. She examined me in detail and explained so well. I travelled from upstate NY to Boston and found it was worth seeing this doctor.
- Reviewed on 11/26/2025
Luo was extremely well versed in my issue & put everything in perspective in verbiage that I understood 100%
- Reviewed on 11/24/2025
Very courteous, Very kind, Very straightforward. Cant complain 10/10
- Reviewed on 11/22/2025
Total professionals. I felt like I was in the best possible hands.
- Reviewed on 11/19/2025
Dr. Luo was very comforting, patient, and encouraging, as I was nervous. She gave me her full attention and listened carefully. I found her to be knowledgeable in my condition and empathetic to what I've been through over the last couple of years. She gave clear instructions as to what eye care I need to follow moving forward. I would definitely recommend Dr. Luo to anyone.
- Reviewed on 11/17/2025
I'm grateful for the support and quick response. Thank you.
- Reviewed on 11/16/2025
This provider is one of the most outstanding physicians I have ever seen in my life. Truly excellent.
- Reviewed on 11/12/2025
Dr. Luo, oh man, she was an awesome doctor, very thorough, talked to me, gave me all the facts, everything that I needed to know, the risks. Overall, she was an awesome doctor. I felt that she provided exceptional care.
- Reviewed on 11/11/2025
DR Luo is wonderful, knowledgeable and explains in terms to under
- Reviewed on 11/10/2025
Yeah, I had an appointment with Dr. Luo and I have to say that she is exceptionally professional and knowledgeable and made me feel very comfortable about my care, had some specific suggestions on what I can do at home to improve the tear production in my eyes. But I really, really enjoyed the experience and I look forward to the follow-up.
- Reviewed on 11/7/2025
Dr Luo is kind, compassionate and very knowledgeable. She is extremely thorough and took the time to listen to my concerns.
- Reviewed on 11/5/2025
Excellent doctor. I was the last patient and Dr. Luo took extra time and worked longer to do a lazer procedure versus having me come back at another time. I am and hour and 15 minutes from the Huntington site
- Reviewed on 11/5/2025
I was early and Dr Luo took me early
- Reviewed on 11/1/2025
Dr Luo and her team has been incredible throughout my care cycle. I could not have asked for a better clinical and support team
- Reviewed on 11/1/2025
Very respectful and honest
- Reviewed on 10/29/2025
The provider was great explain everything to also was honest, listen carefull
- Reviewed on 10/29/2025
Excellent service. Very attentive. Respectful and professional. Five stars!
- Reviewed on 10/27/2025
In general, I love her. I think she's wonderful. She's taken good care of me and it's been a pleasure to know her.
- Reviewed on 10/14/2025
Dr Luo and her assistants were kind, very professional and thorough in explaining all elements of the visit. She was excellent !
- Reviewed on 10/17/2025
Dr. Luo was simply outstanding. She combines kindness, respect, and clearly excellent ability in her treatment. I feel very lucky to have connected with her.
- Reviewed on 10/13/2025
Dr. Luo was familiar with my case and very helpful in explaining what she was finding. I wish I had known about the risks to my eyes during my taper of Tacrolimus and during my first post-transplant vaccines and could have seen her earlier.
- Reviewed on 10/11/2025
She was great
- Reviewed on 10/12/2025
Dr. Luo was incredible. She was extremely knowledgeable and thorough!! I would not see anyone else !!
- Reviewed on 10/12/2025
She is caring and listens to what I have to say. She is companionate to the situation and does her best to make it better
- Reviewed on 10/11/2025
A very understanding person. I think she's the best.
- Reviewed on 10/11/2025
She was very thorough with during examinatio. Asked everything she needed to know in order to treat my issues and explained very well of what seemed to be the problem and how to proceed the proper treatment. Very pleasant as well.
- Reviewed on 10/10/2025
I feel very fortunate to have Dr. Luo as my provider. She did an excellent job and I have 100% confidence in her skill and her advice. Thank you very much.
- Reviewed on 10/7/2025
Very professional and knowledgeable
- Reviewed on 10/4/2025
I appreciate her proactivity and ability to make medical term clear to me.
- Reviewed on 10/4/2025
Top professional.
- Reviewed on 10/4/2025
I felt that the information shared was accurate; it was delivered in a caring way. Excellent communication with doctor and technicians. I am confident that I have the information I need for my upcoming surgery.
- Reviewed on 10/3/2025
I've always had really great experiences with Dr. Luo. I think she listens, and she's always been really helpful, and she's very personable and engaged. Sometimes she scared me a little with her directions, but that was because of me, not because of her. And I feel like she really cares. And just to say that when I press two, And it was I seen on time that was I didn't know there was other options. So I should have pressed for seeing right away and on time early as a matter of fact. Anyway, she's great. And I'm very grateful that she's my doctor. I feel very safe hands and she's very kind.
- Reviewed on 10/2/2025
very caring and understanding. Explained my condition in a way for me to understand
- Reviewed on 10/1/2025
Dr Katie Luo MD is WONDERFUL in every way ! She is incredibly knowledgeable, kind and reassuring. MEEI Longwood is blessed to have this fine physician !
- Reviewed on 10/1/2025
Excellent experience with ophthalmologist. [redacted]
- Reviewed on 9/28/2025
The best!!!
- Reviewed on 9/28/2025
I am always very satisfied with the care I receive from Dr. Luo. She explains things well + is very thorough. This visit my husband had his first appointment with her also + was also very pleased. She found he had cataracts which need to be removed + we were given the soonest available appt. Prior to MEE we had been going to a local eye doctor. The care was adequate but our care now is so much more thorough. We feel we are in good hands.
- Reviewed on 9/26/2025
Dr. Luo was very knowledgeable and was able to assess my situation and prescribe next steps should my eyes deteriorate in any way due to dry eye and graft-versus-host.
- Reviewed on 9/22/2025
Very thorough
- Reviewed on 9/22/2025
Dr Luo is wonderful.
- Reviewed on 9/21/2025
DR. LUO IS TOPS. BEST EYE DR. I'VE EVER HAD
- Reviewed on 9/20/2025
Dr. Luo is excellent in all regards
- Reviewed on 9/17/2025
Dr. Luo showed great concern for my situation. [redacted]
- Reviewed on 9/13/2025
Dr. Luo is the best in all areas of health care.
- Reviewed on 9/13/2025
I like Dr. Luo [redacted]
- Reviewed on 9/13/2025
Dr Luo and her team are professional, courteous, and happy to answer all questions in an easy to understand manner.
- Reviewed on 9/5/2025
Dr. Luo, as always, a great provider
- Reviewed on 9/4/2025
All my appts and procedures with various drs has been outstanding
- Reviewed on 8/31/2025
Dr. Luo is always well prepared and very thorough in her explanations. She is so knowledgeable about my condition and treatments.
- Reviewed on 8/24/2025
Dr Luo is exceptional.
- Reviewed on 8/24/2025
Fantastic job!
- Reviewed on 8/24/2025
Dr. Luo is a blessing with unique skills for my medical condition. She is direct and caring.
- Reviewed on 8/24/2025
Dr. Luo was the best person I could have seen for worsening ocular GVHD. She efficiently and effectively diagnosed me, explained the situation and performed procedures treating the condition and alleviating my discomfort. She scheduled very timely follow-up and briefly outlined next steps. [redacted]
- Reviewed on 8/24/2025
My provider is the best and all my previous experiences at Mass Eye and Ear have been extremely positive. All tests ordered are in a very timely manner and very little waiting at all.
- Reviewed on 8/23/2025
Dr.Luo is the Best
- Reviewed on 8/19/2025
amazing knowledge about my condition
- Reviewed on 8/17/2025
Dr. Luo was great! She listened andexplained things in an easy to understand manner.
- Reviewed on 8/14/2025
Explained things well, confident in her diagnosis and treatment plan.
- Reviewed on 8/13/2025
One of the only specialists regarding graft versus host disease. Highly knowledgeable, informative, and very pleasant personality.
- Reviewed on 8/11/2025
Appreciated the professionalism of her care as well as the information that she gave. Because of my visit, I will be able to move forward with my follow-up decisions.
- Reviewed on 8/10/2025
I feel so lucky to be under the care of Dr Luo! Highly skilled, compassionate and thorough!
- Reviewed on 8/9/2025
Dr. Luo is very knowledgeable and very thorough with her examination. She listens carefully to the patient, does not rush the patient, and explains things very clearly and succinctly. I feel that I am in great hands with her.
- Reviewed on 8/8/2025
Always a pleasure to to visit Mass Eye and Ear Dr Luo and [redacted] are great very concerned about my well being and always willing to listen and help me I couldn't be more pleased with all my experiences with this office and practice
- Reviewed on 8/7/2025
On time. Thank you.
- Reviewed on 8/3/2025
Excellent team.
- Reviewed on 7/27/2025
Dr Luo and her staff make you feel comfortable and important, they give excellent care, follow ups, and make sure you know what your job in caring for yourself is. They even call to follow up, and leave messages on he portal.
- Reviewed on 7/27/2025
My appointment with Dr Luo was a very positive experience. She had spent time reviewing my eye history and explained my options for treatment. I've spent many years dealing with a very serious eye problem. Thanks to two Drs at MEE, Dr Luo and Dr [redacted], I feel hopeful
- Reviewed on 7/26/2025
It seems like I always get the last appointment of the day every time.
- Reviewed on 7/25/2025
Amazing. Amazing care. Amazing provider. Wonderful. Top notch.
- Reviewed on 7/24/2025
Dr. Luo is fantastic. I have been seeing her for about 8 or 9 years, originally for cataracts and since then for problems with ectropion, dry eyes and shrining corneas. She is caring and very knowledgeable. She has arrested the shrinking of my corneas. I wholeheartedly recommend her.
- Reviewed on 7/23/2025
I worked at MEEI 25 years ago. Dr. Luo carries on the tradition of excellence I saw in the ophthalmology department from MEEI's leaders at the that time.
- Reviewed on 7/23/2025
Dr Luo is terrific...(cataract surgery follow-up).
- Reviewed on 7/21/2025
She has cared for me throughout a very difficult time as I suffered from Graft versus Host disease and an ocular stroke. I can't imagine seeing anyone else.
- Reviewed on 7/19/2025
Excellent experience
- Reviewed on 7/18/2025
think Dr. Luo is absolutely perfect as a health care provider and I think she's a bit of a miracle worker. As I was going to [redacted] and the doctor there said nothing could be done for me, that my vision would just keep getting worse and I came to Dr. Luo and she managed to give me vision of 20 and 25. So I'm I'm telling everybody about her and actually a doctor who wanted to know is sending a patient up there as far as I know. So you just tell her, I think she's wonderful. Thank you.
- Reviewed on 7/17/2025
Very friendly and personable. She lIstened very carefully to a concern I had and discussed it with me. Totally focused on me and our discussion. Did not rush - completely engaged the whole time. I left feeling very reassured. Excellent medicine,!
- Reviewed on 7/16/2025
They did a good job, congratulations.
- Reviewed on 7/13/2025
we are satisfied from the provider.
- Reviewed on 7/9/2025
She was great.
- Reviewed on 7/9/2025
Very skilled and professional
- Reviewed on 7/6/2025
We are grateful that we have Dr. K. Luo for doctor. She is the best.
- Reviewed on 7/6/2025
Dr Luo is the sharpest most knowledgeable Dr you could ever hope to have. Very grateful for her expertise. I recommend her to everyone in all of my support groups.
- Reviewed on 7/5/2025
Dr Luo and staff are the most professional and compassionate care providers.
- Reviewed on 7/3/2025
First time meeting Br. Luo. Seems very competent
- Reviewed on 7/4/2025
This provider showed great concern for overall health of patient with appropriate advice for followup
- Reviewed on 6/25/2025
Dr. Luo is a great doctor. Appreciate her care.
- Reviewed on 6/23/2025
Excellent experience overall. Everyone was extremely professional and provided amazing service.
- Reviewed on 6/22/2025
Very good visit, went smoothly and follow up visit scheduled quickly and conveniently
- Reviewed on 6/22/2025
Waited for almost 50 min between initial vision test and eye scan test
- Reviewed on 6/23/2025
This appointment was a consult for cataract surgery, which I did schedule the next day. The scheduler was prompt and very courteous. The doctor and her staff were wonderful.
- Reviewed on 6/22/2025
Dr. Zhonghui Luo was very thoughtful and professional. She has very little availability regarding appointments less then 6 months to year out.
- Reviewed on 6/21/2025
Very knowledgeable, provides very good care within a timely manner.
- Reviewed on 6/16/2025
Dr. Luo is a very knowledgeable and extremely empathetic caregiver. I give her a 10 out of 10. She is extremely caring, extremely knowledgeable, very smart, and does her job extremely well. She's one of the best caregivers I've ever had in my life. I highly recommend her to anyone.
- Reviewed on 6/16/2025
Dr. Luo is the best care provider I have seen in seven decades. My issue was complex and risky, but her explanations were in a language I could understand She made me comfortable with the risk. I am lucky to have her available for my procedure.
- Reviewed on 6/11/2025
I feel I receive exceptionally good care from Dr. Luo and her staff. There is none better than Dr. Luo. I also want to mention [redacted], who is excellent at keeping in touch and getting answers to my questions.
- Reviewed on 6/10/2025
This was my first visit with Dr. Luo. I was impressed with her knowledge of my case and willingness to listen to what I was saying.
- Reviewed on 6/10/2025
She's wonderful.
- Reviewed on 6/9/2025
There were no valets or parking spots available anywhere. I
- Reviewed on 6/7/2025
I am a regular MGH/Brigham patient, so I start with high expectations, but even so I was very impressed
- Reviewed on 5/29/2025
Excellent care from all
- Reviewed on 5/14/2025
That hospital is very good, and I really appreciate (unreadable). The doctors are excellent, and the nurses are also very good. She treated me with care. I understood her because she spoke Spanish. They are very good, and I haven't changed the hospital or the doctors. They are very good doctors. Thank you.
- Reviewed on 5/11/2025
Dr Luo is the best of the best!
- Reviewed on 5/10/2025
She is very knowledgeable and caring
- Reviewed on 5/7/2025
Dr. Luo is a truly phenomenal eye doctor...brilliant, thorough, indeed meticulous with detail. I can't imagine a more skilful physician
- Reviewed on 5/2/2025
Dr. Luo was impressive. Clearly read the issues in my bio and made sure that she understood the important data. She was amazingly personable and thorough. She appears to get the most out of her support staff. She was gracious about introducing us to her associate, who was clearly comfortable and similarly personable. I was extremely impressed.
- Reviewed on 5/2/2025
Yes, I am happy to have Dr. Luo doing my surgery and stuff. She was highly recommended, one of the best two. I forget the doctor... the doctor I have for my retina and stuff. I'm glad to see her and I'm anxious to get things done. She was wonderful and helped me out very much. Thank you so much.