Highlights
Age Groups Seen
- Pediatrics
- Adults
- Geriatrics
Languages
- Spanish
- Chinese - Mandarin
- English
Gender
FemaleLocations
- Mass Eye and Ear Otolaryngology Services
- 65 Walnut Street, Wellesley, MA 02481
- Get Directions
- phone: 617-630-1699
- fax: 617-527-8326
- Mass Eye and Ear Otolaryngology Services
- 2000 Washington Street, Suite 668, Newton, MA 02462
- Get Directions
- phone: 617-630-1699
- fax: 617-527-8326
Expertise
Education
- Fellowship: Boston Children's Hospital, Pediatric Otolaryngology, 2019
- Residency: University of Michigan Medical Center, Otolaryngology-Head & Neck Surgery, 2018
- Internship: University of Michigan Medical Center, Otolaryngology-Head & Neck Surgery, 2014
- Medical Education: University of Michigan Medical School, Medicine, 2013
Board Certifications
- Plastic Surgery Within the Head and Neck: American Board of Otolaryngology - Head and Neck Surgery, 2019
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- Medicare ACO
- Multiplan
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.6 out of 5
74 ratings, 17 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/8/2026
Very professional and kind
- Reviewed on 2/1/2026
The care provider was caring, listening, provided clear explanations, gave us time to think about the procedure before taking a decision.
- Reviewed on 1/30/2026
This care provider was very patient and thorough, asked all wonderful background questions to really understand the problem before jumping to solution.
- Reviewed on 1/19/2026
As always the provider was great, answered all my questions, and listened to what concerns i had.
- Reviewed on 1/18/2026
She was great and very caring
- Reviewed on 12/11/2025
Timely and effective
- Reviewed on 12/7/2025
Dr. Zhao seemed knowledgeable, kind and willing to answer questions.
- Reviewed on 11/25/2025
The technician doing the hearing test was also very kind and thoughtful with my child.
- Reviewed on 11/23/2025
This particular visit felt like a waste of time to have the doctor do a one minute look at her ears and tell us to come back in [redacted] months.
- Reviewed on 11/22/2025
Dr. Zhao is always amazing!
- Reviewed on 11/14/2025
The provider was excellent. She knew the history. She knew exactly what to do, explained it, did it in a quick and efficient manner, explained follow-up. And I have had no issues since the appointment, which was a sensitive draining, so I appreciate it. She is excellent.
- Reviewed on 11/10/2025
Was good
- Reviewed on 5/21/2025
Quick hearing test for my child and visit. We were in and out very quickly and efficiently. The front desk always seems very busy on calls, which I understand but only thing that may be challenging for them.
- Reviewed on 5/18/2025
I felt rushed during the appointment. [redacted]
- Reviewed on 5/3/2025
She was great! Very patient with my incredibly chatty tween.
- Reviewed on 4/23/2025
We adore Dr. Zhao and we're blessed to have her care for our [redacted] year old son over the last 1.5 years.
- Reviewed on 4/16/2025
Excellent doctor