
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
MaleAbout Thomas L Carroll
Dr. Carroll is a Laryngeal surgeon and the Director of the Voice Program at Brigham and Women’s Hospital. He is a board certified Otolaryngologist and an Assistant Professor of Otolaryngology-Head and Neck Surgery at Harvard Medical School. Dr. Carroll treats all laryngeal disorders related to voice, swallowing and breathing. He is recognized nationally and internationally for his research and advancements in the understanding and treatment of chronic cough and the overlapping presenting symptoms of laryngopharyngeal reflux and glottic insufficiency from subtle vocal fold changes.
Dr. Carroll received his medical degree from Wright State University School of Medicine and completed a residency in otolaryngology at the University of Colorado Denver and Health Sciences Center. He completed a fellowship in laryngology and care of the professional voice at the University of Pittsburgh Medical Center Voice Center in 2008. Prior to joining Brigham and Women’s Hospital, Dr. Carroll created and Directed the Center for Voice and Swallowing at Tufts Medical Center in Boston where he implemented a multidisciplinary voice care model, equally incorporating Speech language Pathologists and Laryngologists into every new patient visit. This patient-centered model was the first of its kind in Boston and continues its success at The Brigham and Women’s Voice Program to help patients avoid multiple trips to the city and obtaining a sound treatment plan on the first visit.
Dr. Carroll’s interests include medical and surgical care of the professional voice (singing and speaking), early glottic cancer with an emphasis on voice preservation using KTP/photoangiolytic laser therapy, Laryngopharyngeal reflux and related disorders such as chronic cough, vocal cord paralysis/paresis and office based laryngeal surgery, including vocal fold augmentation, other therapeutic injections for vocal fold scar and spasmodic dysphonia, laryngeal biopsies and KTP/photoangiolytic laser therapy. He is a lifetime singer with an undergraduate music degree from Oberlin College. He formerly performed with the St. Thomas Choir of Men and Boys in New York City, the Oberlin Obertones, the Oberlin College Choir and most recently with the Oriana Consort, in Cambridge, MA.
Locations
- Mass Eye and Ear Laryngology Clinic
- 800 Huntington Avenue, Boston, MA 02115
- Get Directions
- phone: 617-525-6500
- fax: 617-525-6511
Expertise
Education
- Fellowship: University of Pittsburgh Medical Center, Otolaryngology/Laryngology, 2009
- Residency: University of Colorado School of Medicine, Otolaryngology, 2007
- Internship: University of Colorado School of Medicine, Surgery, 2003
- Medical Education: Boonshoft School of Medicine at Wright State University***NSCH, 2002
Board Certifications
- Otolaryngology: American Board of Otolaryngology - Head and Neck Surgery, 2008
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
274 ratings, 124 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 5/30/2026
Both Dr Carroll and [redacted] (SLP) were extremely personable and knowledgeable. Caring and responsive
- Reviewed on 5/27/2026
Dr Carroll and his were wonderful. I left his office full of hope and confidence. He knows exactly what's wrong and I am confident he will treat it effectively.
- Reviewed on 5/25/2026
DR. Carroll and his team have been very helpful regarding getting the issue of my voice back. I am most grateful.
- Reviewed on 5/24/2026
I found it easy to talk to the provider I also felt that he had pretty much read enough of my info to progress the exam.
- Reviewed on 5/23/2026
He is great and so is the speech therapist.
- Reviewed on 5/23/2026
Dr. Carrol lis very helpful and concerned about patient care. He wrote detailed notes that accurately reflected my husband's condition and plan going forward. I would not hesitate to work with or recommend him.
- Reviewed on 5/23/2026
Can't say enough about how great Carroll is .
- Reviewed on 5/20/2026
Dr. Carroll is a kind, knowledgeable, and friendly doctor. He never rushes me, he encourages me to ask questions, and his answers are clear and thorough. The procedures I've needed him to conduct are not comfortable ones; he has been so kind, patient, and respectful to me every time.
- Reviewed on 5/20/2026
Dr. Carroll was thorough and very knowledgeable. He took the time to answer my questions and explained all the risks and side effects of the surgery.
- Reviewed on 5/17/2026
Two providers were very informative and kind. I really appreciated their willingness to listen.
- Reviewed on 5/11/2026
Dr. Carroll was extremely helpful in explaining what he has found with my case. He is extremely knowledgeable about my coition and what would help with the symptoms. It made for a very positive experience.The doctor has a great sense of humor.
- Reviewed on 5/10/2026
I'm very pleased with all. No comments
- Reviewed on 5/15/2026
It was good to see Dr Carroll again and have him evaluate the status of my voice in this follow up visit. It's all very interesting to see how this Silk Voice ended up!
- Reviewed on 5/12/2026
Dr. Carroll was an excellent physician. He answered all my questions. I have a complex case. I have a concussion running at this time and I had a very unusual fall, syncope. So he was very thorough, you know, examining me and very comprehensive in his answers. Excellent physician.
- Reviewed on 5/6/2026
Dr Carroll has always been great in explaining as well as listening A good example for all persons in the medical field
- Reviewed on 5/5/2026
They were good and knowledgeable
- Reviewed on 5/4/2026
I have always had excellent (rated 10) visits with this provider. They have offered great solutions for me and the conditions/symptoms I have experienced as a result of some of the other treatments I have received at Dana Farber and BWH. All good, all around.
- Reviewed on 5/3/2026
Dr Carroll is THE BEST
- Reviewed on 4/28/2026
Dr. Carroll is the best!
- Reviewed on 4/24/2026
I would like to thank you for everything you all guys have done for me. You're awesome. Thank you for the comfortable, the caring, and the loving I have got from you guys. Thank you so much. Take very good care of me. God bless you and your families, and thank you so much. Well taken care of.
- Reviewed on 4/20/2026
Thom Carroll is pleasant, competent, informative, and respectful. He also remembers the personality of his patents,
- Reviewed on 4/18/2026
Dr. Carroll was amazing. So friendly and just put me at a comfortable level so I could pay attention to what he had to say. The whole experience with Dr. Carroll and his associates was great.
- Reviewed on 4/21/2026
Dr. Carroll and everyone in his office was excellent. My only complaint is that it took a long time for the lab to send my manometry results to Dr. Carroll for review. But Dr. Carroll himself was excellent, kind, and responsive!
- Reviewed on 4/12/2026
Dr Carroll is caring and very thorough. He is concerned and describes different options and asks my opinion. Then he counsels me about what we should do! He is a wonderful doctor.
- Reviewed on 3/29/2026
Dr Carroll was very nice. He listened well and is having me do appropriate tests related to my symptoms. I was very happy with this visit and provider
- Reviewed on 3/30/2026
I also saw a speech pathologist and she was as helpful as the doctor.
- Reviewed on 3/28/2026
I always feel very comfortable and relaxed when I visit Dr Carroll.
- Reviewed on 3/24/2026
[redacted] I cannot say enough about about Dr Carroll and his staff.
- Reviewed on 3/18/2026
I have seen a few ENT's about my chronic cough, and Dr. Carroll did the best job with the laryngoscope as well as explaining what he found and the treatment plan. I will be returning to him for a follow up.
- Reviewed on 3/10/2026
It's good to have a positive relationship with Dr Carroll. He trusts my perspective, which is great
- Reviewed on 3/9/2026
Dr. Carroll is fantastic. Caring, great personality, and knows his profession.
- Reviewed on 3/8/2026
Had a very good experience overall, both the voice "tech" before the doctor appointment and with the doctor.
- Reviewed on 3/8/2026
I have clinical anxiety, and I got incredibly anxious at one point during an exam in which they had to view my vocal cords. I hadn't been expecting to undergo the test during the appointment, so I was not mentally prepared, but they were both so incredibly kind, patient, and understanding with me.
- Reviewed on 3/7/2026
Dr. Carroll has a professional and friendly demeanor. He and the speech pathologist worked excellently together. They both explained everything to me in a clear and concise way.
- Reviewed on 3/4/2026
Excellent
- Reviewed on 3/3/2026
Good up front doctor with a lot of knowledge and respect for what he does
- Reviewed on 2/18/2026
Dr. Carroll is probably the most dedicated, thorough doctor I have and he's very, very open to listening and answering all my questions.
- Reviewed on 2/11/2026
Dr. Carroll was extremely efficient and knowledgeable regarding my problem. He explained everything thoroughly and listened carefully to what I had to say. [redacted]
- Reviewed on 2/9/2026
Excellent
- Reviewed on 2/7/2026
Dr. Carroll was extremely friendly, and provided me with a lot of info regarding my diagnosis
- Reviewed on 2/6/2026
Everyone that's included in my care treatment me with the respect and they listen to what I have to say. I also trust Dr. Carroll completely. He has made a big difference in my ability to talk and swallow as normal as I can and he continues to always suggest treatment that helps.
- Reviewed on 1/25/2026
Thank you
- Reviewed on 1/18/2026
Nothing, he's just a great provider
- Reviewed on 1/17/2026
Dr. Carroll is excellent at his craft. He understands my frustrations and always looks for ways to make my life better.
- Reviewed on 1/11/2026
Pleasant atmosphere, Grace was unbelievably helpful to me on the phone scheduling this and working through some problems
- Reviewed on 1/11/2026
I have a high regard for Dr Carroll and his team. I appreciate their professionalism, up to date information on my diagnosis and responsiveness to my questions.
- Reviewed on 1/12/2026
Dr. Carroll is the absolute best. He's professional. His expertise is second to none. And he saved my vocal cords.
- Reviewed on 1/11/2026
Dr. Carroll is very compassionate about treating LPRD and listened carefully to my symptoms.
- Reviewed on 1/5/2026
It was incredible, for the first time I had a doctor who believed me, and knew exactly what I was dealing with
- Reviewed on 1/5/2026
Professional, listened carefully and very respectful and knowledgeable
- Reviewed on 1/5/2026
Also saw a speech and language pathologist who was amazing. Thank you to all involved. Thank you.
- Reviewed on 1/4/2026
Everything was fine
- Reviewed on 12/30/2025
Very happy with Dr. Carroll and the speech therapists. Would highly recommend the department in general and Dr. Carroll in particular.
- Reviewed on 12/24/2025
Seeing Dr Carroll always provides me with confidence that he is taking good care of me
- Reviewed on 12/23/2025
He was very helpful and I finally got answers and most importantly, a plan on how to treat.
- Reviewed on 12/22/2025
Dr. Carroll is a great physician. He listens to me and answers my questions.
- Reviewed on 12/22/2025
I really appreciated the time with both Dr. Carroll and the speech pathologist, [redacted].
- Reviewed on 12/20/2025
Total confidence in Dr. Carroll and his staff.
- Reviewed on 12/16/2025
Dr. Carroll is a great physician. He answers all your questions and you couldn't ask for anybody better to treat you. Thank you.
- Reviewed on 12/16/2025
Excellent visit. Quick assessment and diagnosis. Great medical advice on treating the issue.
- Reviewed on 12/14/2025
Excellent team! Always have great confidence in their diagnosis.
- Reviewed on 12/14/2025
Great teamwork exceeded my expectations
- Reviewed on 12/14/2025
Dr Carroll and [redacted] changed my life!!!!!!
- Reviewed on 12/11/2025
If I could have given Dr Carroll 100 star review I would have. Since finding out my condition he was the only Dr I seen that made me feel confident it what he was telling me. I left his office with a 1000 pounds lifted off my shoulders. Great personality listened explained
- Reviewed on 12/11/2025
Positive, Kind,Portions And Very Professional!
- Reviewed on 12/7/2025
Dr. Carroll has a very busy practice yet has the ability to communicate thoroughly and clearly and always checks to ask if I have additional questions. He has the ability to put you at ease during a procedure - he is a great doctor.
- Reviewed on 12/9/2025
Extremely positive experience. Dr and staff were highly professional and compassionate. Respectful and patient.
- Reviewed on 12/7/2025
Good experience [redacted]
- Reviewed on 12/1/2025
Dr. Carroll is really fantastic. I couldn't get the answers I needed in Fort Lauderdale, so I came to see him.
- Reviewed on 11/30/2025
Very personable, friendly, involved, caring, and supportive.
- Reviewed on 11/30/2025
Excellent
- Reviewed on 12/2/2025
Dr. Carroll is a nationally recognized otolaryngologist and researcher, who I reached out to when (as a Dr myself), I realized my condition was somewhat complicated. His input was critical to planning the next steps to manage and treat my laryngopharyngeal reflux, of which I am very appreciative.
- Reviewed on 11/27/2025
Dr Carroll and his PA [redacted] were absolutely WONDERFUL! I have terminal cancer with likely only months to live. I lost my voice because of the cancer a couple of months ago and thanks to them I can talk again! I know that this won't change my prognosis but at least I can talk and Dr. Carroll & [redacted] were the only providers I've seen throughout this cancer journey that have given me HOPE!! I cannot thank them enough and I am forever grateful! (So is my son, my only caregiver)
- Reviewed on 11/24/2025
I am looking forward to working with him very much , along with his staff
- Reviewed on 11/23/2025
None- Dr. Carroll was very thorough and detailed.
- Reviewed on 11/12/2025
I found him to be kind and personable Very skilled laryngoscopy, guided me through it well, and very pleasant and down to earth. who provided great info (written and spoken) about meds for gerd. My only constructive feedback: The speech pathologist takes the initial history. She did so super well. But when dr. C came in it seemed to me that he already had decided upon likely diagnosis and didn't really take a history. That was likely correct, but I think it would be great for clinician to ask a few questions first just to confirm more key aspects of history directly with patient.
- Reviewed on 11/9/2025
Excellent care and did not rush me.
- Reviewed on 11/9/2025
Excellent care and great suggestions for reducing cough.
- Reviewed on 11/2/2025
It was very comfortable. He was concerned and helpful
- Reviewed on 10/29/2025
Dr Carroll has best bedside manner I trust him with my life . Very knowledgeable. So glad I was referred to him .
- Reviewed on 10/31/2025
Dr. Carroll is phenomenal. He is extremely intelligent and has a great bedside manner. I recommend him highly. I am very grateful that he cares for me.
- Reviewed on 10/30/2025
He was very kind, knowledgeable and personable. He took my concerns seriously. I had to wait far too long for an appointment, and I can't really say, "he's worth it," until I start the treatment regimen and see whether it works. But I certainly appreciated someone of his caliber and personality.
- Reviewed on 10/28/2025
Dr. Thomas Carroll was fantastic. I can't say enough good things about our experience. Wonderful bedside manner making my daughter feel comfortable. He was extremely knowledgeable about her case and confident in his plan of care. We left feeling very hopeful and encouraged. Would definitely recommend him to everyone!
- Reviewed on 10/29/2025
The provider was knowledgeable and seemed sensitive to my situation and I think gave me some good information.
- Reviewed on 10/25/2025
Appreciated the info about reflux raft
- Reviewed on 10/23/2025
Dr Carroll always reaches out with a questionnaire asking about why you are coming for an appointment and any symptoms relative to the last visit. This helps me as a patient, to gather my thoughts and provides him, as well as his staff with the information they need to make the most of the scheduled appointment.
- Reviewed on 10/21/2025
Professional and efficient
- Reviewed on 10/20/2025
he's competent, pleasant and respectful. and a terrific fellow
- Reviewed on 10/19/2025
Wonderful
- Reviewed on 10/13/2025
Dr. Carroll is a nice person, who appears to be genuinely concerned for his patients well being. He is very knowledgeable in his field of medicine. Thank you !
- Reviewed on 10/8/2025
I can't think of anything, they show so much care and respect, it's nice to have people who really care that all i have to say have a blessed and wonderful year.
- Reviewed on 10/8/2025
It was an excellent and informative visit, that clarified some of the confusion about options others had proposed for my condition. .
- Reviewed on 10/8/2025
Very caring, patient and informative.
- Reviewed on 10/5/2025
Very knowledgeable and skilled at performing an exam of my voice box / area.
- Reviewed on 9/28/2025
A 100% happy with the entire experience
- Reviewed on 9/21/2025
Doctor was very knowable excellent However, I left 3 different msgs regarding the instructions of medication nobody has returned any calls Very disappointed being my first time with this doctor
- Reviewed on 9/21/2025
I was quite impressed with the speach DR and Dr Carrol, trying to get to the problem immediately and the time they spent with me, with some tests. All other Drs take no time with their patients. I'm from CT and go to Boston to be with the best Doctors. I feel if there is anything that can be done with the terrible situation these 2 Drs will finding a way to fix it. I'm in a good place.
- Reviewed on 9/21/2025
Great experience
- Reviewed on 9/18/2025
He's the best! Knowledgeable, patient, informative and totally into your well being.
- Reviewed on 9/21/2025
I was very happy with my meeting with Dr. Carroll. And I'm waiting to start the therapy with him. Okay, everything was fine. The trip was tough. I live in Foxboro, so getting into Boston was not easy. Okay, have a good day.
- Reviewed on 9/17/2025
Dr. Carroll took the time to listen to my symptoms and I felt as if he really understood exactly where I was and what my possibilities were for healing. So I definitely felt comfortable in the office and was very happy to meet him and to see that there are people who are looking at these types of symptoms and are able to help patients like me.
- Reviewed on 9/17/2025
I thought he was very knowledgeable. He listened to me. I felt comfortable.
- Reviewed on 9/14/2025
I was referred to Dr. Carroll by Dr. [redacted] (ENT) and found him and his team to be excellent. My treatment has been successful as of my recent follow up visit. I would label Dr. Carroll and his team WORLD CLASS!
- Reviewed on 9/12/2025
I have seen several doctors at different hospitals for this ongoing problem/concern, and not one of them was as attentive as Dr. Carroll and his team [redacted], nor as knowledgeable or determined to find a solution. I cannot say strongly enough how much I appreciate their care for me on the day I saw them, the issue I am seeking to remedy, nor the course of action they have prescribed, which appears to me to be quite prudent. I have full confidence in them and am very thankful to have been recommended to their practice. While it was a longer wait to see them than I would have liked, ultimately it was well worth the wait.
- Reviewed on 9/7/2025
Mr [redacted] and Dr Carroll were very focused on my issues and gave helpful insights. I did not feel rushed, and I enjoyed interacting with them.[redacted]
- Reviewed on 8/30/2025
Very professional, knowledgeable and provided top notch care
- Reviewed on 8/24/2025
very pleased with him.
- Reviewed on 8/24/2025
I have seen this provider a total of three times, but years apart. He has always been very communicative and cordial.
- Reviewed on 8/24/2025
The doctor was cordial, respectful, direct, clear and delightfully human.
- Reviewed on 8/25/2025
Dr. Carroll was very knowledgeable and provided insight that I had not heard from prior doctors.
- Reviewed on 8/24/2025
I have been going to this provider for many years. I have even followed him from one hospital to another so I can continue my care with him. He is a very special provider and person.
- Reviewed on 8/23/2025
I was treated with respect.
- Reviewed on 8/18/2025
Very thorough
- Reviewed on 8/17/2025
Dr. Carroll is a doctor that makes me feel very comfortable, and even though he doesn't see me that often, he always greets me with a smile
- Reviewed on 8/17/2025
The provider was a most pleasant person who was very easy to talk to and who listened to my questions and concerns. He explained the situations we were dealing and was open and thoughtful when he spoke to me. He was always courteous and respectful and overall was a most delightful person to work with, patient, knowledgeable and helpful throughout my visit with him.
- Reviewed on 8/29/2025
I checked in early for my appointment with Dr. Carroll. He saw I had checked in and was available early as well so we were able to start my appointment early. This was much appreciated!
- Reviewed on 8/11/2025
All people were very professional, but I always have a hard time with one of the receptionists. Whether it be over the phone or in person, every time that I have a question, concern, or a message for Dr. Carroll, it is so difficult due to her curt attitude. I love everyone else.
- Reviewed on 8/9/2025
The front desk person was robotic and rude. Did not smile or speak in a respectful way. I asked a question short answer. Not what we expected.
- Reviewed on 8/7/2025
Dr. Carroll is awesome. He truly heard me and respected my concerns. I feel that together, we will address my issues in the best way possible. I trust him completely!
- Reviewed on 8/5/2025
Excellent otolaryngolust physician! Carefully answered all my questions! Including those about pending cataract surgery at MEE and my problems with laryngeal spasms.
- Reviewed on 8/3/2025
The doctor is a professional and very kind person. He is definitely a professional in every sense of the word. Many blessings to everyone and thank you for all your attention.
- Reviewed on 8/2/2025
Warm, wonderful, staff. Made me feel comfortable, with them which is important. Love that they smiled a lot. And very knowledgeable.
- Reviewed on 7/27/2025
I appreciated the timeliness and service Provided to me
- Reviewed on 7/27/2025
Dr Carroll and his associates are wonderful and calming to be with. They make needing to see them a delightful experience.