Susan Y Ritter, MD, PhD

Dr Ritter was very attentive to me and my sister who I brought along. Answered all our questions and concerns. Checked my joints, send me for x-rays.

Dr. Ritter is hands down the best Rhuematologist!!

Lovely caring Dr

Dr. Ritter and the gentleman/nurse that brought me to the exam room were personable and professional. I was very comfortable working with them.

Dr. Ritter is extremely knowledgeable, pleasant and calm. She explains matters as they are and listens carefully to the patient's concerns and questions. I had a great experience with her!

Attentive, knowledgeable, collaborative

She Rules!

Dr Ritter was great. She was attentive and had read my file. She was positive and hopeful that she could help me through this current issue.

Dr. Ritter has always been there to provide direct and substantive answers to my questions and concerns for over the last five years.

It is always a positive experience when I see this provider

I came in on crutches and in a boot as I had just broken my big toe the night before. I haven't used crutches in ages and was moving pretty slow. Everyone was very friendly, helpful and patient.

I am very satisfied with Dr Ritter. She listens , is knowledgeable of my history, explains the complex medical situation I have experienced. She understands and provides honest and straightforward feedback

The medical assistant was extremely caring and kind. The visit with Dr. Ritter was extremely satisfactory.

Excellent care provided

Dr Ritter receive my message that I was not doing well. Immediately ordered blood test, immediately got back to me with results, found a cancellation so that I could see her the next day and prescribed medication that has brought relief. I am very grateful for her expertise and care.

I am so grateful to have Dr Ritter as my Rheumatologist. She is always there for me when I have a question or concern. She responds to me immediately. [redacted] I feel so blessed to have her as my Dr.. Thank you, Dr Ritter

Dr Ritter is always timely, and very aware of my history. My. Is it's with her are always pleasant

Dr. Ritter and her staff are always professional and courteous.

She is calm, speaks clearly and listens. And she remembers things I have brought up previously.

Doctor Ritter is the best always on time very attentive

Susan listens to what i have to say and gives me confidence of what i need to do

In my opinion this Dr. is the best in her field of medicine. She was there when I needed her the most and has been following me since the beginning. I would be at a loss without her. She is one of the most caring Drs. I have come across in my years . We are both lucky to have her. Thank you.

Just Great

I left my visit with Dr Ritter with new information formation.and a sense of well being to move forward. She took the time to listen to all my symptoms and my level of pain and showed me empathy and support.

Dr. Ritter is an excellent doctor, and I am extremely happy with the service she provides. She's very thorough and attentive, as well as very amicable. It's a pleasure to be her patient.

She was very approachable.

Dr Ritter is outstanding.

Dr Ritter is caring and so smart

[redacted] What I experienced with Dr. Susan Ritter was exceptional in all regards. She is highly skilled and knowledgable. She listened with presence and truly wanted to know what was going on in my body related to auto-immune disease. Dr. Ritter explained in detail what she was observing during the exam and on my patient portal. She then shared her perspective on what was was likely happening with my bodies responses. Dr. Ritter promptly ordered edition tests she felt would be prudent to do. The very next day after seeing Dr. Ritter at BWH, she messaged me through the patient portal with the results of the blood work she ordered and recommend tons to be followed at this point. I could not be more pleased with now having Dr, . Ritter as my Rheumatologist when needed. [redacted]

Dr. Susan Ritter is very caring and explains things so well. And she diagnosed what I'm having. And she's an excellent doctor. Thank you.

Dr Susan Ritter is an exemplary physician in every way. She knows the whole of me and history. She is prepared and we discuss things in sufficient detail that I always feel assured that I am receiving the best care and in a friendly and supportive way. She responds promptly when I have testing and she puts in context to allay any anxiety I might feel otherwise. I feel so fortunate to have Dr Susan Ritter as my doctor!

Dr. Ritter was very patient and calm. My daughter was in the exam room with me and she was treated with respect and was also listened to. I do wish that there was a closer follow up even when medical problems seem to be under control.

Attentive and genuinely concerned. Offered options and suggestions related to testing, medication adjustment and follow-up appointments.

The Doctor has very pleasant and approachable manners very knowledgeable. I feel very comfortable and satisfied after the visit.

Dr. Ritter is iconic. She's a wonderful doctor. She remembers me. She reviews my file before I get there so that she asks only pertinent questions. She's concerned about my care holistically, not just about rheumatology. She's helpful. She's kind. She's trustworthy. I just can't say enough wonderful things about her. And I hope I don't have any friends or family that need to go to a rheumatologist, but if that ever happens, I clearly would recommend her as a talk.

Dr Ritter is excellent, caring highly professional physician.

Dr. Ritter is the best rheumatologist I've ever had. She speaks to me in layman's terms so that I can understand what she's saying. And I always leave feeling supported every time I have an appointment with her. She's quick to respond, by the way, and so knowledgeable. I can go on and on.

This was my first visit with Dr. Ritter since my previous doctor [redacted] recently retired [redacted]. I was nervous about the change but was pleasantly surprised at how well my first visit went. I am very happy to have found Dr. Ritter who was up to date about my history and very knowledgable about my condition and available treatments.

She is very patient and involves the patient in treatment decisions I'm very fortunate to have access to a very qualified, kind, understanding, supportive, rheumatologist

Dr. Ritter always caring and very patient and tried to offer

Dr Ritter is a brilliant and personable asset to the Brigham. I have had to good fortune to have been able to work with her since 2018 through a host of complications in my health. She is a "Human Resource" to be valued and supported.

Dr.Ritter is a superb clinician- intelligent, engaging and caring . The office is run efficiently and effectively. Thank you

Dr. Ritter , over 3 years as her patient, has given full attention to my arthritic condition. i never feel rushed and she carefully explains test results as well as answer any questions i might have regarding my health status as well as continued treatments.

Hi, I always find Dr. Ritter very thorough. She's taken good care of me and made me feel better than I felt in quite a while. I thank her again for her care.

Excellent and thorough.

This provider was very thorough and professional. We reviewed the related x-rays as well. The doctor ordered blood work as a part of the review process. We reviewed the results of the blood work as they became available.

She spends time with me and does not rush me. She is friendly. She listens to me well and she has great compassion. Dr Ritter is the best.

[redacted]. Dr Ritter is thorough, professional and caring. She is a rare gem of brain and heart. She listens attentively. Please acknowledge both Dr Ritter and [redacted].

Dr. Ritter for the first time, transitioning from Dr. [redacted] that left, and I loved both of them. Dr. Ritter was just fabulous. She answered all my questions. She took the time, very professional. She knew all my medications, what I was taking, and she gave me some suggestions, possibly went over my medication. So very happy with Dr. Ritter. I would highly recommend her to anyone that needed a rheumatologist. And yes, that's it.

Thank you

Dr Ritter is terrific. She has helped me to control and adapt to my RA. I enjoy my visits with her.

Dr Ritter is thoughtful and caring/concerned. She listens. She adjusted my methotrexate dosing to split dosing and it helped control my RA fabulously.

I like Dr Susan Ritter a lot. She is dutiful and listens attentively to my questions. She's reviews the quarterly lab results that I produce for her review. I like the fact that I can go to the BWH Westwood campus to get my blood drawn and do NOT have to go into Boston for that. The only thing that I 'd like to discuss in more detail with Dr Ritter is the possible interaction of the RA meds that she prescribes and the other meds that my cardiologist prescribes. I have been with Dr Ritter for 6 years now and listen to her advice on many matters.

I had a wonderful experience with Dr. Ritter. She is always on time, sometimes even early. She spends a lot of time with me and I have a good relationship with her. I appreciate her insight and she always listens carefully to me.

Dr. Ritter was a very attentive doctor, one of the best I deal with. She's my rheumatologist. And she went through many of the things that I have gone through over the many years having rheumatoid arthritis. And we address certain elements. We had additional tests established and completed. I'm looking at it right now in patient gateway. and the tests were helpful and she was the one that decided that it made sense for us to do this. So I'm very, very pleased with the service I have received from her and the whole team there at Brigham and Women's.

Dr. Susan Ritter is a great physician/clinician. She is kind, thorough, competent, and professional. I always leave my visits feeling well cared-for. She takes time to review everything in detail and makes sure I don't leave until we have covered all the bases and answered all my questions. She is exceptional!

Very thorough and accommodating as I was in a transport chair

This was my first visit with this doctor. She was very attentive, thorough, and knowledgeable about my arthritis. I felt at ease with her and she answered my concerns and questions.

I always get the best medical care !

Dr. Ritter is an extremely knowledgable, wise, and compassionate physician. She has treated me for several years and has always been thorough, competent, and dedicated to my care. I feel privileged to have her as my doctor.

Dr is caring, kind, and professional I am grateful

She is very thorough and listens carefully. Very organized.

Dr. Ritter is the best!

Am always happy with my visits to Dr Ritter, she explains my results , and answers all my questions and concerns. And suggested what I should be doing to feel better.

Dr. Ritter was kind, patient, supportive, and above all knowledgeable.

Dr Ritter is a great provider, she cares, listens, asks questions, is always very friendly and pleasant, and seems very knowledgeable!

She goes above and beyond to find prescriptions that will benefit me more than what I am presently taking.

Dr Ritter is a thorough physician and always updates me on the latest developments, studies concerning my medical condition. She previously provided me with an orthopedic specialist and hand surgeon at BWH who have both been excellent providers. She is not only thorough but a personable , kind doctor.

This was my first visit with Dr. Ritter. She is extremely knowledgeable, very thorough and kind. Excellent experience.

Dr. Ritter is approachable, easy to talk with, clinically knowledgeable, friendly, and extremely accessible on patient gateway. I feel very fortunate to be her patient.

I was impressed she knew my complicated medical history, which means, she read my chart. She came highly recommended by my last Rheumatologist, Dr. [redacted] and I highly agree with Dr. [redacted]!

Dr. Ritter is extremely professional and so knowledgeable. She explains things concerning my syndrome, listens carefully, and answers all my questions. I feel so fortunate to have her as my provider. I have the utmost confidence and respect for her. In addition, for this visit she had a med student with her. She took time with this student and had the student examine me as well. What a wonderful mentor she seems to be.

They were kind of respectful courteous, we smiled, and we laughed together. It was a wonderful experience.

Dr. Ritter is honestly, just the best medical provider I have ever seen. Dr. Ritter listens, she knows my history even inbetween visits, discusses my treatment, medications etc. B&W is lucky to have her. Excellent physician.

Dr. Ritter is wonderful, always thoughtfully answers any questions I might ask .

Phenomenal! Dr. Ritter was prepared, attentive, & overall excellent. She examined me physically, reviewed my medical history with me and, best of all, diagnosed my condition correctly. I had been diagnosed incorrectly by another physician. Dr. Ritter explained the symptoms, the outcome & counseled me on the future necessary care. I knew she was correct. I was so grateful.

Dr Ritter is punctual, knowledgeable about my history and able to talk about a wide variety of medical issues with me. In my mind, she models what a smart, positive able doctor should be.

Dr. Ritter gives top-notch care, and I truly value her care and her advice. I would recommend her without a single reservation.

Dr. Ritter is excellent, and I feel very confident that she is someone who could be helpful to many people.

She is warm, friendly, experienced, compassionate and ready to listen and help you with whatever is going on. I highly recommend her! I even stayed with this provider when I went to work with BIDMC even though it was more expensive. She was worth it!

Dr. Ritter is thorough, knowledgeable, professional and kind.

Dr Ritter is simply the best!

Great

Dr Ritter is on time. Spends plenty of time with me. Asks me if I have any questions or concerns. Always follows up, the day they happen, with lab reports.

Dr. Susan Ritter has made is possible for me to have a normal life, while living with RA, for 16 years. Gratitude is a small word to use to describe my ongoing feelings of respect and faith in her expertise.

She's knowledgeable and listens to all my concerns.

Dr. Ritter is one of the best doctors that I have right now and I have had multiple doctors at MGB. She cares about her patient and gives the necessary information that someone like me would definitely require to understand my medical situation.

Excellent care. [redacted]

Very happy with Dr. Ritter as a provider. She listens, explains, cares, discusses options. Couldn't ask for more.

I have the utmost respect and appreciation for Dr. Ritter and her staff. I always receive prompt replies whether I contact them via patient gateway or the phone. Never have to wait for my appointment once I get to the office. Best provider ever!

Well run office!

She's truly top notch and my health os so much better for it.

Dr Ritter is thorough, looking at details from my previous visits with her and other providers. She has been excellent at pulling together all the pieces of my care and evaluating how they play into my diagnosis. It is clear how knowledgeable she is and I feel confident in her treatment/ bloodwork orders. It is a relief to have someone, though a specialist in this area, also be able to look at the big picture and explain things to me in a way that makes sense. She is compassionate yet professional.

Dr. Ritter is an awesome doctor. She's kind and compassionate, explains everything. She details everything that we need to know about, and we think she is an awesome doctor.

Dr Ritter is a caring doctor

Dr. Ritter was a great listener, took a lot of time with me, and really paid attention to my concerns. She asked thoughtful questions and came to well-explained conclusions. I felt very well cared for throughout my first visit.

I feel very fortunate to have had Dr. Ritter as my Rheumatologist, for over the last five years. I always look forward to my next appointment.

Caring, professional and knowledgeable!

Dr. Ritter is an excellent physician-she was highly recommended by my previous rheumatologist, Dr. [redacted], who retired a few years ago. She's been great!

Hello, this is [redacted] speaking. Longstanding patient of Dr. Susan Ritter. She is by far one of the best rheumatologists that I could have and I'm grateful, very grateful for her care. Always compassionate, always really on top of things and is very responsive even during tough hours. Thank you very much.

First rate in all areas.

As always, Dr Ritter is a compassionate and knowledgeable physician. I certainly am not one of her most ill patients, yet she always takes the time to ask questions and listen carefully to my concerns. She is up to date on any new research affecting my chronic disease. She's easy to talk to, and makes me feel comfortable

Dr Ritter is very compassionate and knowledgeable, I'm very lucky to have her as my Rheumatologist.

Dr. Ritter is wonderful. She's very caring, takes the time to listen to me and advise me, does not rush me. She's just great.

I have been Dr. Ritter's patient for over ten years, and I have always been grateful for her expertise, her understanding, and her compassion. In addition, when I have needed to speak with her, she responds to my call in a short time. I would recommend Dr. Ritter to anyone needing a highly qualified rheumatologist who treats her patients with respect.

Dr. Ritter is always on time, and very aware of my history, and needs. Prescriptions are always renewed in a very timely manner. Great doctor, great staff.

Dr. Ritter was very professional. She was well acquainted with the situation that my husband was in. She was very knowledgeable of gout and all of the associated illnesses that might be affecting him. She was accurate and very kind and considerate in all of her answers.

Dr. Ritter is the most competent and humane doctor I have. I wish she could be my pcp. Her knowledge is vast and yet she is warm, humble, and good-humored. . Dr. Ritter has also trumped my pcp on a couple of problems I was having. She is also extremely helpful with reeferrals to other docs at MGH - having referred me to a surgeon and a dermatologist. In a word. I wish all docs could be like Dr. Ritter.

Dr. Ritter is amazing her empathy is like no other. She truly is just the best!

Dr Ritter was, as always, very knowledgeable and easy to talk to. Struggling with comorbidities is exhausting and debating. Her kind mannerism is comforting while her seriously expansive knowledge is empowering. I hope she never relocated because I have been to multiple rheumatologist and she has set the bar too high for any to follow.

Addresses my concerns, treats me as a person not a condition/disease, uses humor in a positive manner, is very knowledgeable and caring.

Dr. Ritter, as always, is knowledgeable, caring, and efficient.

Dr. Susan Ritter has always provided me with outstanding care. Again, Dr. Ritter has always provided outstanding care. Thank you.

Dr. Ritter is very caring and listens and responds to any questions and concerns. I have recommended her to somebody.

Dr. Ritter is respectful and considerate. I feel that she takes my concerns seriously and provides proactive care, where many other providers are dismissive and will not take action until a situation has significantly progressed in severity. My chart says that I am "being monitored for Lupus" although I fortunately do not have a Lupus diagnosis. In my experience, other providers would see this is as a non-issue and get frustrated by my requests for proactive monitoring and preventive care. ("You don't have Lupus. You're fine.") Conversely, Dr. Ritter understands that I'm invested in doing whatever I can to prevent the escalation of my current autoimmune status and she supports me in this effort. The black-and-white approach to diagnosis and care just isn't sufficient for managing complex illnesses that develop systemically over several years. As a health sciences professor and researcher focused on psychoneuroimmunology and multifactorial transmission in complex chronic illness, it gives me hope to see that a provider at a renowned hospital like BWH is willing to zoom out and look at the whole system of risk factors and health indicators to develop a more nuanced view of a patient's case. I'm grateful to have found Dr. Ritter!

Dr Susan Ritter is an excellent health care provider.

It wos very good doctor,