
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Spanish
- Chinese - Mandarin
- French
- English
Gender
FemaleLocations
- Brigham and Women's Obstetrics and Gynecology Clinic at the Fish Center for Women's Health
- 850 Boylston Street, Suite 402, Chestnut Hill, MA 02467
- Get Directions
- phone: 617-732-9300
- fax: 617-732-9355
Expertise
Education
- Internship: Brigham and Women's Hospital, Obstetrics & Gynecology, 1990
- Medical Education: University of California, San Francisco, School of Medicine, 1986
Board Certifications
- Obstetrics and Gynecology: American Board of Obstetrics and Gynecology, 1992
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid VT
- Medicare
- Medicare ACO
- Multiplan
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.5 out of 5
127 ratings, 40 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/6/2026
Thoughtful knowledgeable
- Reviewed on 1/25/2026
My appt. was excellent...I'm so happy w/ my provider & look forward to seeing her again in 6 months!!!
- Reviewed on 1/18/2026
I have been seeing Dr. Hellerstein for many years and have become increasingly fond of her during that time. She has always treated me with interest and respect. I am confident that she is providing me with competent and caring service.
- Reviewed on 1/18/2026
I have been a long time patient of Dr Hellerstein. She is caring and very thorough about patient care. She also treated me as a whole person and not just a patient. I appreciate that.
- Reviewed on 12/29/2025
Dr Hellerstein listened to my concerns, evaluated them, and offered guidance re: how to address them
- Reviewed on 12/22/2025
Dr. Hellerstein is caring, considerate and a wonderful physician.
- Reviewed on 12/20/2025
I wish I had met Dr. Hellerstein years ago. She was so approachable, kind, caring, gentle.
- Reviewed on 12/17/2025
Competent and communicative.
- Reviewed on 12/16/2025
Dr. HELLERSTEIN is so compassionate and wonderful. I messaged her with a concern and she fit me in immediately and I am so grateful to her. She is fantastic.
- Reviewed on 12/7/2025
She takes time and listens to me
- Reviewed on 11/19/2025
[redacted] I wanted more time to discuss my symptoms of menopause.[redacted] Just wanted more time to discuss how I was feeling. I forgot half of what I wanted to ask because I felt rushed.
- Reviewed on 11/8/2025
Is the best doctor that treat us with respect very knowledgeable and kind. She is so compassionate and always warm my heart with her care I feel very comfortable to talk with my doctor and very grateful for her support. Always ready to answer my questions and to offer help even for other specialists.Thank you again and wishing that other doctors can follow on her steps.
- Reviewed on 11/8/2025
Hellerstein is top notch. I am very lucky to have her.
- Reviewed on 10/28/2025
It's important to listen to the patient not cut them off mid sentence. Write your intake notes in summary after listening to the patient.
- Reviewed on 10/27/2025
Dr Hellerstein is kind and professional and listens completely. She's very respectful.
- Reviewed on 10/25/2025
Excellent overall; caring, informative, and understanding! Highly professional.
- Reviewed on 10/22/2025
I'm very happy with her. She is a great doctor, listens, and I would recommend her and have recommended her to other women.
- Reviewed on 10/16/2025
Kind and caring along with being a great MD
- Reviewed on 10/16/2025
Dr Hellerstein took the time to ask questions and listen to me
- Reviewed on 10/11/2025
Excellent long term care
- Reviewed on 9/25/2025
Great first visit!
- Reviewed on 8/10/2025
Caring concerned practice! You are the most important concern
- Reviewed on 8/10/2025
I am so elated to have a new female Gynecologist. I was with my previous Brigham GYN for over thirty years until his retirement. I never thought I could find anyone of his caliber to fill the essential role he provided in my care. After a long arduous search I have found my new GYN. Dr. Hellerstein is the absolute best!
- Reviewed on 8/10/2025
Dr. Hellerstein is excellent. My only concern is that I had to change and the medical gown was not big enough. They should offer you two sizes to change into. After being uncomfortable for a while, I finally requested a larger gown.
- Reviewed on 8/10/2025
Dr Hellerstein seemed thoughtful and competent. It was my first visit with her, so my experience is limited.
- Reviewed on 7/20/2025
Everyone involved in my visit was extremely helpful and professional
- Reviewed on 7/19/2025
Excellent. I was not happy with my previous OBGyn, but this doctor was the best one I ever have had and I have seen many.
- Reviewed on 7/19/2025
An excellent provider. Thank you.
- Reviewed on 7/18/2025
Dr. Hellerstein is very thorough and caring and very knowledgeable.
- Reviewed on 7/16/2025
I am a [redacted]-year-old cancer survivor from stage 3 colorectal cancer, and of all the doctors and care providers I've had to go to, I felt completely dismissed and my questions taken not seriously, and tests and things that I asked her for, she completely disregarded and told me to ask somebody else. I felt like I was taking up her time and bothering her, [redacted] I feel that, you know, patient-centered care is important, and I did not feel like I received that for this visit. [redacted]
- Reviewed on 7/15/2025
really appreciate the time she gave me and her expertise
- Reviewed on 7/12/2025
I returned to this provider after she did a surgery on me over 10 years ago and she's still a great doctor. She was very helpful in addressing my concerns and explained everything fully. I came back to her for my new problem because I had confidence that she was a good doctor that I could trust . So glad I made the decision to see her even though I have to drive a distance.
- Reviewed on 6/22/2025
Dr. Susan Hellerstein is a great caring provider and I could not be more satisfied with her care.
- Reviewed on 6/18/2025
Everyone there is professional yet friendly and makes .e feel comfortable.
- Reviewed on 6/7/2025
Very caring and listens to what your concerns are.
- Reviewed on 6/5/2025
she helped respectfully inform me about my future options and very carefully dispelled misconceptions I had about some proceedures while supporting what made me comfortable
- Reviewed on 5/21/2025
Very personable and readily open to discuss issues
- Reviewed on 5/9/2025
I always have a great experience with each visit. The doctors, nps, and assistants really care! Thank you for all that you do!
- Reviewed on 4/14/2025
Dr. Hellerstein is always pleasant, professional and kind. Always makes you feel as though you're being listened to. Love her to pieces.
- Reviewed on 4/14/2025
Dr. Hellerstein always provides outstanding, leading edge diagnosis and treatment. And she is very personable, very friendly, very smart, knowledgeable, efficient, effective, courteous, respectful, nice person, very smart. And she is outstanding, a leader in her field. And she is doing a great job. And she should get a promotion. Thank you.