
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Massachusetts General Internal Medicine Associates
- 15 Parkman Street, Building 6, Boston, MA 02114
- Get Directions
- phone: 617-724-2700
- fax: 617-724-7799
Expertise
Education
- Residency: Massachusetts General Hospital, Medicine, 2002
- Medical Education: Washington University, 1999
Board Certifications
- Internal Medicine: American Board of Internal Medicine, 2002
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicaid ME
- Medicaid NY
- Medicaid RI
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- TriCare
- Tufts Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
5 out of 5
118 ratings, 50 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/29/2026
I love Dr Birnbaum. She connects and listens
- Reviewed on 1/25/2026
Dr. Birnbaum is a fantastic primary care physician. Not only is she a very knowledgeable doctor, she is also kind and caring. She has a broad range of knowledge which has been helpful as health concerns have come up during the past three years. She is great at listening to my concerns, digesting them and then giving me a recommendations and when appropriate options. I trust her completely.
- Reviewed on 1/21/2026
Love Dr Birnbaum and the entire staff.
- Reviewed on 1/18/2026
Shana listened to my concerns with compassion and care.
- Reviewed on 1/16/2026
Dr. Birnbaum is the best. She spends all the time with me that she can. She is very knowledgeable about everything to do with my health care and she's very forthright and answers all my questions. She's the best.
- Reviewed on 1/16/2026
I have been with this care provider for many years and she listens, she listens very well, she respects what I have to say and we work on all comments that I make and she tell me the best plan, the best health plan for myself. So I appreciate that. She respect my opinion. Thank you.
- Reviewed on 1/14/2026
Dr. Birnbaum has been my provider for over 25 years and is the most wonderful, caring, and attentive PCP I've ever had. Thank you.
- Reviewed on 1/13/2026
I greatly appreciate the care, time, and attention I receive from Dr Birnbaum. She is wonderful.
- Reviewed on 12/23/2025
Dr. Birnbaum is wonderful. She is thoughtful, caring, and a good listener.
- Reviewed on 12/16/2025
She is a very good doctor she is real good to me
- Reviewed on 12/9/2025
Dr Birnbaum is my long time primary care doctor. She is extremely important to me for the high quality care and advice she gives. She is always available through Patient Gateway for immediate responses to my messages.
- Reviewed on 11/27/2025
Dr. Shana Birnbaum is an excellent, caring doctor who always gives me practical advice. I feel like she's a partner in ensuring my continued good health.
- Reviewed on 11/26/2025
Dr. Birnbaum and her team, [redacted] are excellent. I had a very frightening health experience and the entire team (it takes a village) responded quickly with excellent care.
- Reviewed on 11/5/2025
Nothing. Dr Birnbaum and her office were great
- Reviewed on 10/23/2025
Dr. Birnbaum has been my PCP for many years and has provided me with best possible care. She answers all my medical and personal questions regarding my health and is thorough, caring and the utmost professional. When I went through a life changing surgery recently, she was there for advice and emotional support. I consider myself very fortunate to have Dr. Birnbaum provide my primary medical care.
- Reviewed on 10/22/2025
Dr Birnbaum is always attentive, always making me feel like I matter and how I feel matters. She's been my pcp for over 20 years and she's always been exceptional.
- Reviewed on 10/15/2025
Excellent care!
- Reviewed on 10/6/2025
Dr. Birnbaum is tremendous, I am very fortunate to be seen by her on a regular basis. She is very thorough and always follows through with any action items she takes back from our meetings. I frequently recommend to my friends that they try to be assigned as one of her patients, she is surely the best care provider I have ever had.
- Reviewed on 10/2/2025
Dr. Birnbaum is terrific. She is very personable, attentive to my concerns but not overly cautious. I am generally healthy and she takes any concerns that I have seriously but doesn't overtreat. I always feel like she is taking enough time and being thorough.
- Reviewed on 10/1/2025
My health has improved by the care and attention from this provider. Dr.Birnbaum is a good listener and communicator. I feel confident in the care she provides. My quality of life has improved with my better health. This due to Dr.Birnbaum's expertise in her field.
- Reviewed on 9/28/2025
She is exceptional.
- Reviewed on 9/28/2025
Dr. Birnbaum listened respectfully, diagnosed the problem, and prescribed a medication to treat the condition. I couldn't have asked for anything more.
- Reviewed on 9/24/2025
always congenial, knowledgeable
- Reviewed on 9/6/2025
Shana is a remarkable doctor and I feel lucky to have her as my primary care.
- Reviewed on 9/6/2025
Dr Birnbaum is very cordial, knowledgable, responsive and efficient with my care.
- Reviewed on 9/4/2025
only Thanks!
- Reviewed on 8/19/2025
She is an outstanding provider
- Reviewed on 8/11/2025
Dr. Birnbaum always listens to my concerns. She takes the time needed to explain life style changes to help improve cholesterol, A1c etc. I would highly recommend her to a friend.
- Reviewed on 8/11/2025
Dr. Birnbaum is an outstanding doctor, very attentive to detail, kind, and highly intelligent
- Reviewed on 8/9/2025
Excellent doctor. Very knowledgeable and caring. Been with her for a long time
- Reviewed on 8/5/2025
Dr. Birnbaum always treats me with respect and professionalism as well as always listening to my concerns and questions. I have the highest respect for her advice and medical knowledge.
- Reviewed on 7/16/2025
I always feel listened to and in good hands
- Reviewed on 7/11/2025
Hi, my name is [redacted]. I've been a long time patient of Dr. Shana Birnbaum. I mean a long time, [redacted] years. She's been outstanding from the very first appointment that I met her [redacted] years ago to up until last week. She's kind, considerate, extremely intelligent, and one of my favorite people on the planet. True story.
- Reviewed on 7/9/2025
Dr. Birnbaum is an excellent doctor. She makes me feel very comfortable and I can talk to her about anything that is bothering me. She is such a caring human being and answers all my questions/conerns.
- Reviewed on 6/29/2025
On time, listen to all I asked about my healthy questions and give me answers.
- Reviewed on 6/23/2025
Dr. Birnbaum encouraged me to take the RSV vaccine and the flu shot. Also she wants me to consider the Covid shot. I feel very lucky to have Dr Birnbaum as my internal medicine doctor.
- Reviewed on 6/18/2025
Shana is a fantastic professional. I totally rely on her.
- Reviewed on 6/12/2025
Dr. Birnbaum is consistently excellent. She asks detailed questions, follows up on past issues/concerns, listens intently and provides excellent care.
- Reviewed on 6/11/2025
Dr Birnbaum has been my PCP for many years She is exceptional You know you have a perfect doctor when you leave her and feel great
- Reviewed on 6/11/2025
I see a Dr. Birnbaum and I can't say enough good things about her. She's very smart and helped me a lot.
- Reviewed on 5/18/2025
This was a positive appt with my doctor, who was seeing me for my annual check up.
- Reviewed on 5/14/2025
Excellent care as always
- Reviewed on 5/8/2025
I found Dr. Birnbaum to be so highly professional. She has a wonderful way with her patients. Very knowledgeable, very compassionate. Just I think the best that you have to offer at MGH. I'm so pleased with her. Thank you.
- Reviewed on 5/7/2025
I have been most satisfied with the care I have received from Dr Shana Birnbaum for over 20 years.
- Reviewed on 4/21/2025
Dr. Birnbaum has been taking care of me for decades and always treats me like family. I wouldn't want to go to anyone else
- Reviewed on 4/21/2025
I was called back by a nurse within the hour of when I first called, given a same-day appointment, and saw my primary care. Everything was taken care of quickly and without issue. I felt at ease and relieved about the whole situation.
- Reviewed on 4/16/2025
I have been a patient of Dr.Birnbaum for many years. She has always treated me with respect , listened well and includes me completely in all decision making. She is efficient , compassionate and has a good sense of humor . I always feel well cared for and feel lucky to have her for my PCP.
- Reviewed on 4/16/2025
I've had Dr. Birnbaum for over 20 years now as my primary care provider and I think she's an outstanding doctor and every visit has been an exceptional care visit so I just want to give her outstanding reviews.
- Reviewed on 3/29/2025
Dr Birnbaum was courteous, professional and efficient during my annual physical, as she had been for years. She went beyond her assignment to get me an appointment at what used to be urgent care for immediate care.
- Reviewed on 3/29/2025
Dr. Birnbaum is superb. She is skilled and caring. She offers clear advice from an optimist viewpoint.