
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Massachusetts General Travel and Immunization Center
- 55 Fruit Street, Cox Building, 5t Floor, Suite 515, Boston, MA 02114
- Get Directions
- phone: 617-724-6454
- fax: 617-726-7653
Expertise
Education
- Residency: Massachusetts General Hospital, Medicine, 2006
- Medical Education: Johns Hopkins University School of Medicine, 2003
Board Certifications
- Infectious Disease: American Board of Internal Medicine, 2008
- Internal Medicine: American Board of Internal Medicine, 2006
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield - Indemnity
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid NY
- Medicaid RI
- Medicaid VT
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
- WellSense NH
Ratings & Reviews
4.9 out of 5
75 ratings, 32 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/21/2026
Excellent care [redacted]
- Reviewed on 1/21/2026
Excellent provider. He sent me to the right shape and provided the right care explanations and all. I will recommend him always. Thank you.
- Reviewed on 1/7/2026
Very thorough and very helpful
- Reviewed on 1/4/2026
The clinic was very well organized and we were even able to be seen a few minutes early
- Reviewed on 1/3/2026
Excellent patient care
- Reviewed on 1/1/2026
Everyone was super nice and helpful. Very professional. I use the travel clinic for all my travel vaccines, as their knowledge of the country I am visiting adds to my upcoming vacation.
- Reviewed on 12/31/2025
I am fortunate to have access to such expertise and experience.
- Reviewed on 12/28/2025
Dr. And nurse were very professional and knowledgeable in their field.
- Reviewed on 12/21/2025
She was extremely knowledgable, helpful, and provided very good advice. She alerted me to be careful of animal scratches and bites, so do not pet them. That was not something I had ever considered, and really appreciate learning this. She also looked through all the vaccination records that I had printed out, and checked that they were all current.
- Reviewed on 12/20/2025
She was great answering questions, determining care
- Reviewed on 12/8/2025
Professional, efficient, effective service.
- Reviewed on 12/8/2025
This provider gave me the necessary medicines for traveling and reviewed my immunization record. However, she spoke too fast explaining on travel precaution (regarding food or insect bites) it was hard to follow.
- Reviewed on 11/23/2025
Dr Charles was extremely thorough & every detail.
- Reviewed on 11/9/2025
MGH travel clinic is a hidden gem. Dr. Charles and her team are great. She answered all of my questions and gave me great tips on how to stay healthy while traveling
- Reviewed on 10/27/2025
The doctor was very informative. She explained to me everything I needed to know, she explained to me about her experience with the vaccine that I needed, and she also confirmed that she's taken all the recommended vaccinations due to her frequent travel to Africa.
- Reviewed on 10/26/2025
Overall good experience
- Reviewed on 10/12/2025
My experience was very informative, I actually loved sitting with Richelle Charles talking with her. She's extremely knowledgeable and she cared about my well being of me leaving the country. She made me feel comfortable and eased my anxiety.
- Reviewed on 10/5/2025
Dr was very knowledgeable and friendly. Great experience.
- Reviewed on 9/21/2025
Extraordinarily good
- Reviewed on 9/21/2025
Warm caring attentive and informative would absolutely recommend Dr. Charles
- Reviewed on 9/21/2025
The doctor and nurse were terrific
- Reviewed on 9/21/2025
Conscientious, open to all questions, cocientious regarding places we expressed an interest in
- Reviewed on 9/14/2025
The experience was helpful and informative
- Reviewed on 8/31/2025
The md was very knowledgeable, listened carefully and overall excellent. The nurse administered vaccines. She was very pleasant and enthusiastic. I felt very comfortable with her knowledge about her job. Everything was great
- Reviewed on 8/30/2025
Excellent experience with the travel clinic. Great personnel and quick service!
- Reviewed on 7/15/2025
Highly professional healthcare
- Reviewed on 7/8/2025
Dr. Charles was outstanding; knowledgeable and caring. An expert.
- Reviewed on 6/23/2025
I found my experience very helpful. [redacted]
- Reviewed on 6/23/2025
Excellent care
- Reviewed on 5/27/2025
Excellent and knowledgeable
- Reviewed on 5/1/2025
Great. Efficient travel consult and walked away with needed vaccines administered in-office and Rx for Malarone and azithromycin. Efficient. Only (minor) complaint is I think I was seen at 6:20 for my 6:00 appointment. But that seems par for the course so not unexpected. Providers were great - both MD and RN.
- Reviewed on 5/1/2025
Excellent, pleasant, professional interactions with all staff