
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
MaleLocations
- Mass Eye and Ear Otoneurology Service
- 243 Charles Street, Floor 2, Boston, MA 02114
- Get Directions
- phone: 617-573-3954
- fax: 617-573-3914
Expertise
Education
- Fellowship: Johns Hopkins Hospital***, Otoneurology, 1994
- Residency: Johns Hopkins Hospital***, Neurology, 1990
- Internship: Northwestern University Hospitals, Internal Medicine, 1987
- Medical Education: Yale University School of Medicine, 1986
Board Certifications
- Neurology: American Board of Psychiatry and Neurology, 1992
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicaid VT
- Medicare
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.8 out of 5
160 ratings, 60 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 3/26/2026
The person john was so pleasant and explained everything thoroughly
- Reviewed on 3/25/2026
Excellent MD knowledgeable and compassionate
- Reviewed on 3/25/2026
I am very grateful to have Dr. Lewis as one of my doctors. He understands all of my diagnoses and symptoms which is a huge relief! He's extremely knowledgeable about medications and treatments that may help me in the future. I feel like I would be lost in a medical loophole if not for his expertise.
- Reviewed on 3/19/2026
As always Dr. Lewis was great.
- Reviewed on 3/19/2026
Dr. Lewis, as always, was professional, knowledgeable, and listened carefully and gave good responses. Thank you.
- Reviewed on 3/18/2026
The providers were friendly and knowledgeable.
- Reviewed on 3/17/2026
It was good
- Reviewed on 3/16/2026
He is one of a kind and you are beyond lucky to still have him after 30 plus years.
- Reviewed on 3/15/2026
I was very impressed. He knew my whole history and was very thorough.
- Reviewed on 3/15/2026
Dr. Lewis was excellent. I never felt rushed and was able to explain everything in detail. He ordered tests for me that probably should have been recommended, many, many months ago, but he was the only one to do so. I have been dealing with vestibular neuritis / dizziness, since [redacted]. This is the first time in a long time where I feel there might be a possible solution.
- Reviewed on 3/13/2026
He is very professional, knowledgeable, and respectful. He is a good listener and does not rush you. I am very happy with him.
- Reviewed on 3/10/2026
She was very efficient and ready to answer any questions I had.
- Reviewed on 2/18/2026
Dr Lewis is clearly one of the experts in this field. [redacted]
- Reviewed on 2/18/2026
Everything is good only neg I would say is that getting paperwork signed needs improvement .
- Reviewed on 2/14/2026
Very professional, very helpful. Easy to talk to.
- Reviewed on 2/26/2026
Dr. Lewis cares about about his patients.
- Reviewed on 2/5/2026
Very thorough and helpful.
- Reviewed on 2/4/2026
Dr. Lewis is very knowledgeable, kind and caring.
- Reviewed on 2/2/2026
Provider was professional, attentive, thorough, and took time to review, discuss, and assess. They answered my questions and were thoughtful in responses. The visit did not feel rushed.
- Reviewed on 1/28/2026
Rich was incredibly helpful. He was extremely knowledgeable about the nature of his work, took time to explain every step of the process, which allowed me to be calm at each stage. I couldn't have been more satisfied with the entire procedure.
- Reviewed on 1/25/2026
Overall greatly satisfied.
- Reviewed on 1/21/2026
Very skillful and friendly.
- Reviewed on 1/19/2026
I felt encouraged for the first time
- Reviewed on 1/16/2026
Yes, I had a very excellent experience with this provider, so I would definitely recommend using that lab.
- Reviewed on 12/23/2025
Dr Lewis was extremely personal and sensitive to my concerns. My appointment with Dr Lewis had to be one of the most satisfactory physicians appointments that I have experienced in my [redacted] year old experience with a medical provider, and I consider myself a much experienced and critical patient . I found it astonishing that such an accomplished physician could be as personal , compassionate and thoughtful as he was with me . Dr Lewis is truly the best of the best and I consider myself very fortunate to have him as my physician for a very concerning medical problem .
- Reviewed on 12/24/2025
The appointment was at a timely period and immediately entered into the testing area, which was done in a professional manner. That's it.
- Reviewed on 12/22/2025
She was very nice, very understanding of my concerns, explained the process before we started.
- Reviewed on 12/7/2025
Very professional and knowledgeable
- Reviewed on 12/1/2025
He was courteous. In-depth, knowledgeable, curious. Hungary for more information. Has an order for PT, where no dr in the last three years hasn't gone. I like the guy
- Reviewed on 11/27/2025
Excellent doctor. The best. Very smart.
- Reviewed on 11/24/2025
Excellent!
- Reviewed on 11/19/2025
Dr. Lewis is a gem! He's a Fantastic doctor who truly cares!
- Reviewed on 11/13/2025
Excellent listener, caring, companionate, helpful
- Reviewed on 11/12/2025
Excellent !
- Reviewed on 11/10/2025
Dr. Lewis was a great listener. He thoroughly investigated my issue, and identified the problem, showing me clearly how to best deal with the illness. A great doctor!
- Reviewed on 11/6/2025
Very conscientious technician.
- Reviewed on 11/4/2025
Dr. Lewis is an excellent doctor. Thoughtful, caring and dedicated to finding the cause of my problems.
- Reviewed on 10/24/2025
Dr. Richard Lewis is great. A true professional.
- Reviewed on 10/9/2025
He had exceptional knowledge and in-depth understanding of what I said and the combination of discipline that really was helpful.
- Reviewed on 10/8/2025
I waited a long time for this appointment. I am very happy I finally got to see him.
- Reviewed on 9/24/2025
He is one of the best doctors I have ever seen. He has it all - expertise, excellent communicator, and warm human being.
- Reviewed on 9/22/2025
The provider was very thorough, showed a high level of commitment to understanding my condition and to finding a way to help.
- Reviewed on 9/19/2025
Dr. Lewis is wonderful. He's a great listener as well as a great problem solver. I always look forward to my visits with him because I know I will come away with a deeper understanding of my issues and a plan for treatment.
- Reviewed on 9/10/2025
We had an easy back and forth where by provider, after giving me information, listened intently to my concerns and responded thoughtfully and insightfully with follow-up instructions for near future answers.
- Reviewed on 9/8/2025
Dr. Lewis was very agreeable to talk with. He took a careful history, listened to my concerns, did a careful exam, and came up with much clearer, more useful recommendations for understanding the symptoms of dizziness I came for than have any prior providers. He inspired confidence in his knowledge and attention. I look forward to working with him in the future.
- Reviewed on 8/20/2025
Excellent!!
- Reviewed on 8/6/2025
Having performed these tests on many patients in Ct where I was working prior to retirement, I knew what I was in for. The only thing I can suggest time and process was extremely fast for someone with vestibular issues. I spent more time with the patient's and moved at a slower pace for the patient. But when all is said and done, it was a "pleasant" experience, if one can actually say that for this kind of testing. :)
- Reviewed on 7/31/2025
Dr. Lewis listens to you, never makes you feel rushed, responds to your needs, and quietly follows through. Due to his deep knowledge of his field, my Vestibular problems are under good control. My life is much closer to "normal, ". Which is most welcome.
- Reviewed on 7/30/2025
Spent a lot of time with me listening and explaining my condition. I was very impressed and grateful for this.
- Reviewed on 7/29/2025
Dr. Lewis had a wealth of knowledge and compassion. He makes you feel at ease while talking to him.
- Reviewed on 7/23/2025
Dr. Lewis listened to my comments about other health issues that seemed to set my progress back, my desire to try supplements vs a different drug and provided me with a useful handout about migraines where I found the supplement combination I was looking for and was able to order it and start taking it in a few days.
- Reviewed on 7/21/2025
Total professional care great listener great at explaining and understanding. I have had a recurring condition for 40 years and we discussed at length. Very pleased with the appointment and hope the next step provides an opportunity to help.
- Reviewed on 7/21/2025
Dr. Lewis has very good communication skills both receptive and expressive. He asked pertinent questions about my medical history and allowed me to ask questions. I'm very glad he suggested and immediately followed through with a follow up appointment including more testing. I felt very positive about the experience.
- Reviewed on 7/25/2025
uage: Dr. Lewis is truly an expert in his field. I wouldn't place my trust in any other doctor the way I do with him. Beyond his exceptional skill and deep knowledge, he is patient, kind, and thorough. He takes the time to explain everything clearly and in a way that's easy to understand. I'm incredibly grateful to have found him as my neurologist and cannot recommend him highly enough.
- Reviewed on 7/15/2025
[redacted] the doctor was very nice, respectful and understanding.
- Reviewed on 7/12/2025
Dr. Richard Lewis first assessed my progress, then presented next steps taking fully into account that progress and recommending staying the course with all my activities and when the time was appropriate revisit the option to enroll in a study for BVD by dedicating time for the study or if by then approval from the FDA, treatment. All this in the context of a complete review of that study and its potential benefits. Dr. Lewis shared his research, profound experience, and knowledge in a way that was delivered as if a father to his son.
- Reviewed on 6/19/2025
Great.
- Reviewed on 6/11/2025
Outstanding doctor, who is courteous, intelligent, and cured my illness vertigo by applying the proper head manipulation EPLEY
- Reviewed on 6/6/2025
Dr. Lewis listened carefully and spent a good amount of time. I did not feel rushed during the appointment at all, which was great.
- Reviewed on 5/27/2025
Excellent visit. Dr Lewis is a genius. I've been going to him for years. He saved my life.