Phillip Changhun Song, MD

The assistant who collected information on current medical history including medications appeared to be recent in this position and required some assistance from my wife [present with me] in addition, removal or clarification. She was pleasant but it was obvious that she required additional time in her position to more expediently review and update necessary information. The nurse and (of course) the doctor were outstanding.

Consistent excellent, skilled, sensitive quality care!

An excellent experience in a follow up to a difficult condition '

Dr Song is very pleasant. An excellent experience

This doctor has always been attentive, professional, competent, and informative. I would certainly recommend him to anyone asking me for a reference.

Dr. Song is truly a great surgeon and I'd say he saved my life. And he gets five stars for me. He's a terrific guy and the people he has around him are terrific.

I thought Dr. Song was truly one of the nicest doctors I've ever seen. He seemed extremely knowledgeable and had a wonderful bedside manner.

I think Dr. Song is an excellent doctor. He had recommended that I have vocal therapy back in the summer and that was really wonderful for me. This visit, I was a little surprised that most of the visit was handled by a fellow or an intern. I'm not sure which... people came in to see me and they're the people that spent most of the time with me. And Dr. Song basically just came in at the last minute and rubber stamped what they were doing. So that was a little disappointing because I thought my appointment was with Dr. Song. Other than that, I would definitely recommend the practice and I really respect Dr. Song.

He is very polite, efficient, and competent.

Dr. Song is a brilliant and talented doctor. I am lucky to have him.

Best in his field by far

It was a good experience. I had a problem and Dr Song provided a set up the surgery necessary to solve it.

Feel I'm in the best of hands with Dr Song

Dr. Song is great as my larynx specialist who treats my chronic voice problem.

He was great

Dr. Song listens and puts thing in perspective to help me better focus on the things of most importance.

I was really pleased with the care.

Very happy with how he did the procedure

Very well informed on the newest treatment and procedures. I felt very comfortable with the doctor. He answered my questions in a way I could understand them.

Great

He is the best and we are fortunate to have him for our father's care.

Great experience

Dr Song is THE best!

I found Dr. Song to be a very professional and very likable doctor. He explained everything that I needed to know in layman's terms and was very, very attentive to my needs. If it was not for Dr. Song's help, I may have ended up someplace where I didn't get the benefits of Dr. Song's medical experience. I'm very happy to say I am very happy that I have enjoyed Dr. Song's recommendations and help.

Because of the care that I received from Dr. song in the past, I have now switched all my medical needs to Boston hospitals. Dr song is amazing caring and a great asset to you.

well done by everyone

Tremendous practitioner. Great knowledge and kindness

Dr Song is very knowledgeable, caring, friendly. He listens and prescribes what is best for my health.

Dr.Song very informative ,caring and excellent listener

I deeply appreciate Dr. Song and his staff.

My questions were answered. [redacted]

I continue to have good experiences with Dr Song

Always a great experience with Dr. Song and his team. I appreciate the care and attention they provide, the calm demeanor, and the efficiency of the practice.

I was pleased that the doctor asked questions and listened to my replies . He took the time to explain my options and answer my questions.

Dr. Song is very professional and caring.

Dr Song is always kind and considerate.

Was very impressed with the professionalism of everyone involved I have had ongoing series issues for over a year now and felt like I was going in circles UNTIL I made the trip to Mass General I feel much more confident that we can make progress and or solve the issue. Thank You [redacted]

Dr Song is a great and knowledgeable doctor. Listens carefully to any concerns and helps with solutions. I have been seeing him for 12 years and will continue to do so.

I feel relaxed enough to ask questions and to take the advice the doctor gives.

Dr Song is always pleasant, efficient and gives me advice for my concerns

I highly respect and trust Dr Song. He listens and provides feedback. He is kind, humble and honest. I think the world of him!

Dr. Song and his office staff are professional, courteous, and very attentive. I always have the best experience at this office.

Dr. Song is a wonderful doctor. Kind and gentle as well as thorough.

Great experience-very nice, professional staff and amazing Doctor. Thank you!!!

You did a great job.

I consider my treatment by him to be very caring and thorough. I was very satisfied.

The speech therapist was also excellent that I met with at the doctors office.

He's the best

Dr. Song is great! He's expert and thoughtful and altogether exceptional.

He was excellent but....I felt he was in a hurry

Great experience. Kind professionals

Dr. Song is personable and knowledgeable and expert in his field. It was a pleasure dealing with him.

I've been going to Dr. Phillip Song for over 12 years for my vocal cords and my experience has always been excellent. Dr. Song is always on time to see me. He always explains what he will be doing at each visit and puts me at ease. Dr. Song's entire staffing team is always pleasant and professional. I wouldn't go anywhere else except to see Dr. Song for my vocal cords issues. He is an excellent physician, pleasant, and very knowledgeable in his speciality.

Dr. Song is an excellent doctor in all aspects of patient care and delivery.

I feel completely at ease knowing our mutual understanding of my condition will eventually be resolved. Dr. Song has a great personality and a beautiful way of getting his diagnosis across, I never in my life had more faith like I have now ?? with Dr. Song totally in charge of the Laryngology Department yours Truly [redacted]

I have complete respect for Dr. Song and actually enjoy our quarterly conversations.

Professional, efficient, proactive. Very happy with experience.

Dr. Song was my second opinion on a medical issue on my vocal cords. He was extremely knowledgeable, took the time to listen to my concerns, generated a bunch of different treatment options, and together we chose the best one for me. I'm beyond grateful for his expertise and knowledge and compassionate care.

He was very good. I have to say I need to keep this doctor and keep going back to him. Very polite. He explains everything. Thank you.

Dr. Song is very professional, excellent at what he does, very caring, takes the time to listen to what we have to say, and very courteous.

Very professional and knowledgeable

Dr. Song is always pleasant, caring, and professional.

Dr Song listens to all of my concerns and e we discuss the best way to treat them.

great care

Excellent

Dr. Song is a great specialist and a true gentleman. I've been seeing him for follow ups for several years and I trust his professionalism.

Dr. Song is an excellent physician and is empathetic and caring and treats patients with a high degree of respect.

Very quick and easy appointment. Everyone was kind and courteous

Overall excellent experience. [redacted]

Listened to me and used that information to craft a care plan that works for me

I feel comfortable with Dr. Song, cared for, and I trust his judgment and value his advice and conclusions.

Dr. Song is a great doctor - he's knowledgeable, listens, and tells you the way things are. Recommend him to anyone needing an ENT.

This was my 1st visit with Dr. Song so my answers don't have any background to go on. But I was very happy with my visit. The only drawback back is portals not talking meaning Dr. Song didn't have all my background information that made it harder for him to answer some of my concerns not his fault but systems fault. I definitely will continue to see Dr. Song very happy with him.

I was tricked with the up must courtesy to be expected

Hi, I was very happy with the provider. [redacted]

I was very pleased with my experience with Dr. Song. He obviously is very friendly and knowledgeable and developed a plan. And I was just very happy with the experience.

He is kind, empathetic and explainss things very well. We appreciate his expertise and kindness.

Everyone was nice and polite

Efficient and enjoyable

Other than he's the best in every possible way

I appreciate the care I receive their

Dr. Song is the most caring provider I have ever been a patient with. He remembers what was wrong. He treats very thoroughly the problem that I came for. Plus he asks other questions and winds up giving me referrals for three other specialists because he thinks that based on what I said, I need them and we discussed why. I must admit it basically made the job of my general practitioner when I saw her afterwards easier because he had already done all that. I can't speak too highly about him. He is really a truly great doctor in my opinion.

Dr. Phil Song has saved my life in years past. I have been a patient of Dr. Song's for 15+ years. I met Dr. Song when he was a MEEI rookie. He has grown into a world renowned expert in throat stuff. What a leader of the department he has become. He runs the show & it's a fine tuned operation. The staff & visiting staffers enjoy being around Dr. Song. When I leave my office visit, I feel great knowing that the best has completed his work. [redacted] We are lucky to have such a department here at MEEI. Cheers, [redacted]

The doctor was engaged and present. Not distracted like so many doctors are.

MGH is the best!

Dr Song and entire staff very professional and attentive. Felt extremely comfortable

Very excellent service when I visit out to Boston. Things are going great. Thank you.

Dr Song has always been a knowledgeable, respectful and professional Dr every visit that I have had with him . He is a pleasure to have as my Dr !!!!!!

Saved my ability to speak in treating my cancer. Exceptional treatment and oversight/management of the cancer for 13 years.

Dr Song has always been helpful. He listens to me and provides understandable insights.

Dr. Song was excellent. He was informative. He gave me a good analysis, explained things well, asked questions, showed concern and care, gave me advice on what to do, all things that I did not get from the other doctor, or not in the entirety and not completely. He's very kind and friendly and knowledgeable. I trust his opinion.

Excellent experience

Dr. Song is an outstanding clinician. I am very happy that he is my physician

I fly up from North Carolina to see Dr. Song that alone should tell you how much confidence I have in him. Thanks

Dr. Song is a smart, capable, attentive, caring and personable medical expert. I recommend him to others and continue to see him myself now for nearly a decade.

Thank you for the courtesy and good nature shown by all the staff

Very competent, very friendly

Excellent

Dr. Song was actually kind of magical. I've been having symptoms for decades and I have been poo-pooed when I have described what is going on and he knew exactly what I was talking about and did not poo-poo my experience. He actually understood what I was describing and it's definitely not fixed. But the validation I finally received over how it feels when I choke and eat and wake up choking just to be understood by someone that ?

Dr. Song is very knowledgeable, concerned for patients well-being, and well versed. He truly is wonderful!

Outstanding specialist who carefully explained what was going with my voice.

I feel like the whole team was really knowledgeable about my specific vocal concerns as a singer, which was important coming to this office because I felt like it's a little more unique needs set and all that. And it was very reassuring in terms of diagnosis and next steps. I felt like I have a clear action plan in place and just felt reassured about the whole being understood in terms of what my needs were beyond like the typical needs of someone who uses their voice not in a professional capacity.

Dr Song is really terrific! [redacted] He was last year & this year extremely smart, professional & thorough. He also listens & educates. I am very happy to have him look after me & my VChord. I feel comfortable in his care.

Dr. Song explains everything during the examination. When the examination was completed, he explained the diagnosis in detail and in a manner in which I could understand. The was true regarding the possibility of a procedure that I might have to have in the future.

Dr song was incredible and diagnosed me when other doctors did not. So caring knowledgeable and thorough so lucky he is my doctor

Excellent communication, attention to my input & professional.

It war a new learning Experience for me about can be done to help restore my speech.

I like how Dr Song explains results and compares them to previous ones. He talks so I can understand what he sees during exam.

I felt coming for a second opinion was well worth the wait & effort. I was very apprehensive, but Dr. Song explained everything clearly. He pointed out a neck issue that would affect any operation if he felt I would need one & a different procedure would be fine. I felt reassured A++

Dr. Song is a very good listener and he treats his patients with courtesy and he's a very good doctor. I don't give him 10, I give him 100%. He's a very good doctor and very good listener to the patient and he makes every effort to get patient feel welcome and well. Thank you.

Dr. Song is always very professional and listens to what you have to say and helps you with the next steps. I would recommend him to any of my family or friends.

Dr. Phillips Song exemplifies his profession with his ability to communicate with his patients.

Professional. Personal always asking questions on how I feel

They are very good, excellent. Very good, excellent.

Excellent experience

Superb attention and expertise...

Very professional, informative and courteous.

He is such a humble and professional doctor.

Dr Song is an expert in taking care of my jaw condition. For past six years. Very caring and spends lot of time with patients.

The process during this visit was just a quick checkup and it turned out no action was needed. It went quickly and smoothly.

Dr. Song is an outstanding professional physician and expert and specialist. He provides wonderful information that makes him the only doctor I would go to for this type of expertise. He will also be the only surgeon I would ask for to help me out in regard to my medical problem in this area. I thank Dr. Song for his tremendous help.

My experience with the person who brought me into the examining room, the person who gave me "numbing " meds , and of course, Dr. Song are all number 10's. I am so lucky to be having them oversee my care.

Seems Dr. Song is likely among the very best at what he does. Kind, courteous, very personable and compassionate. Wish he were closer to where I live !

Dr. Song inspires great, great confidence.

Dr. P. Song is an awesome physician and has the skill and experience to guide your care with impeccable excellence! You are in excellent hands with Dr. Song.

I see Dr. Song once a year for update and he continues to provide the exceptional, knowledgeable and compassionate care for which he is known. I feel incredibly lucky and blessed to be his patient.

Dr. Song provides excellent, excellent care and I've been seeing him for the last 20 years. Excellent doctor.

Dr Song always provides excellent treatment, explains everything in an easy to understand way, and answers all questions thoroughly.

Dr Song is AWESOME

Great experience and vibe

Excellent Doctor; he has helped me work and live with my condition.

Fantastic

he was wonderful. i'm so lucky to have gotten in on a cancellation. otherwise, it would have been months.

Dr Song is very knowledgeable and very kind. [redacted]

My first visit loved the environment the nurses were very nice & the doctor also was very nice ...

Dr Song was professional and respectful, clearly knowledgeable and very experienced! I'd have liked to know who the other MD was and why he was there. [redacted], who I saw immediately after at the Voice and Speech Lab, was enormously helpful and very personable. I am lucky to have been able to see them both!

I can't express how well my care has been!!

Excellent

Excellent communication. Procedure went very well.

I have been treated by Dr. Song in the past. I have confidence in him and respect his expertise. I have recommended him to some of my friends.

Nothing. He was very thorough

They couldn't have been any nicer !!

Dr. Song is always very thorough and caring. The Gentleman that was his new nurse was great and very caring. An improvement on some the duds I had on recent visits.

Thank you!

I am grateful for MGH and its staff and Doctors

Dr. Song is very knowledgeable and always makes me feel at ease with the procedure. He is a caring and kind practitioner. I was late due to traffic and his office staff is always understanding and accommodated me with getting me in. I skipped seeing the nurse because of my late arrival. Dr. Song came in right away.

I have full confidence in Dr. Song. He was very busy but fit me in. I felt a little less informed concerning future surgery not concerning my vocal cord paralysis. He said he'd send notes to Gateway for my specific needs but hasn't yet.

Very pleased!

Dr Phillip Song is a first rate professional who I am confident provides me terrific care.

I have been seeing Dr. Song since 2020 and believe he is one of the best doctors that I have ever treated with.

They were pretty thorough and prepared to give me the right help.

I have been in the care of this physician for a number of years. I believe he has foreseen and prevented serious problems that might have befallen me. He has always been attentive, professional, interested, thoughtful, and accommodating through these years.

Dr. Song Is a very hard working savior of life . Particularly my life! [redacted]

Excellent

This was my third visit with this provider. He is prompt, thorough and I'm completely satisfied with this provider and the care I receive from this office.

Other than having a sign on the wall with an arrow where you need to take a left, everything was amazing!

Dr. Song was extremely knowledgeable, kind and caring. He took his time doing the scope and explaining things to me. I feel Dr. Song was one of the best doctors I've ever seen and genuinely appreciate his treatment plan. Keep up the great work! Much appreciated!!

I have been seeing Dr. Song for probably five years for very rare condition. I found him very professional, very easy to talk to, and his follow-up is great and his recommendations are top. Thank you.

This was my first visit with Dr. Song. From this experience, I think that Dr. Song is an exceptionally excellent doctor.

I was very satisfied with the doctor's suggestions

I see Dr. Song. He is wonderful. Always respectful. So easy to talk to. Can't say enough good things about him.

Excellent MD

Dr. Song does a very good job of making me feel relaxed for this procedure.

Dr Song is an exceptionally caring doctor. Grateful to have him as my doctor for about 20 years!

I appreciate he took me as a patient.

Thorough, professional

Dr. Song was very attentive to my needs and showed great care for my health. He immediately notice my voice was not right, and prescribed the tests he needed to get him a better picture of my situation. I am very happy to have met Dr. Song and look forward to his care.

I left the appointment with a feeling of total confidence.

Dr. Song is always attentive during the visit.

Dr Song is caring and he listens! He's the best.

PROFESSIONAL AND CARING

I think that Dr. Song is an excellent doctor and that Mass Eye and Ear is a wonderful Hospital.

Everyone in the office was kind and attentive. Dr. Song is great and I appreciated his approach to showing me what was on camera and clearly explaining options for me to consider. He explained things very clearly and also listened to me in a way that I greatly appreciated. A great experience.

Mass Eye and Ear is beyond World Class. Every person, Doctor and facility is way beyond its first in class comps.

Dr P Song was been caring for me since my Cancer was diagnosed. Excellent Doctor & human beings

Dr. Song is the ultimate professional!

He was a pleasure to talk too He was also very informative about my problem, gave me answers to why I was having the problem

Excellent service not only by Dr. Song, but also by nurse and office staff.

I've been going to Dr. Song for about 10 years. He is absolutely the best laryngologist probably in the state. He is kind, gentle, competent, very smart. He's got all the right qualities. I hope he never leaves. I hope he doesn't get old like the rest of us. Bye-bye now.

Dr Song is very kind. He listens to all my concerns & is informative & helpful.

Very knowledgeable, kind and respectful

Everything about my appointment was efficient and professional.

Kind, knowledgeable physician who seemed vested in ensuring that I got the best care possible

Excellent provider who diagnosed my condition accurately and well. He also described treatment and arranged for someone to come from that department to begin the treatment. Given my difficulty traveling into Boston, this was extremely thoughtful and considerate.

I was seen before my appointment. Very helpful

World class with a very pleasant manner

Excellent Care Provider

Much prefer the downtown location. I come off cape cod getting to the stone game location is very difficult

Top notch

He was very knowledgeable

It is always such a pleasure to have Dr. Song provide me with the best medical care. He is professional, caring, a good listener and takes an interest in the patient's well being. I am very happy with Dr. Song's care.

The doctor was very knowledgeable, interacted respectfully, explained things nicely, and listened to my preferences, and I felt that I had learned a lot and have a good plan going forward.

Personable, always willing to spend time answering questions

I'm so grateful for the care I've received from Dr. Song.

excellent

Professional

Dr. Song was and is an excellent physician and kept me informed and that

Dr Song is a professional, knowledgeable, caring person. He has taken extremely exceptional care of me throughout the years I've been his patient. Always listens, answers and explains everything I need to know. His associates are also excellent.

Everything was rushed. He quickly put the tube through my nose without anesthetic, rushed out when I was still talking at the end. [redacted]

Dr. Song is a great physician. He's always consistently responsive and been helpful in his professional. Love seeing him.