
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass General Brigham General Surgery Clinic
- 15 Atwood Drive, Northampton, MA 01060
- Get Directions
- phone: 413-584-4637
- fax: 413-923-9320
- Cooley Dickinson Medical Group, General Surgical Care
- 15 Atwood Drive, Suite 201, Northampton, MA 01060
- Get Directions
- phone: 413-584-4637
- fax: 413-923-9320
Expertise
Education
- Residency: Morristown Medical Center, General Surgery, 2014
- Internship: UMDNJ/Robert Wood Johnson, General Surgery, 2010
- Medical Education: University of Medicine and Dentistry of New Jersey, 2009
Board Certifications
- Surgery (General Surgery): American Board of Surgery, 2015
Insurance
- Aetna
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- ConnectiCare
- Fallon Health
- Harvard Pilgrim Health Care
- Health New England
- Medicare ACO
- Multiplan
- Railroad Medicare
- Tricare
- Tufts Health Plan
- Tufts Public Health Plan
- Unicare
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
180 ratings, 78 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/8/2026
Knowledgeable , courteous and respectful everything I would want in a doctor
- Reviewed on 1/23/2026
Dr. Helms is a wonderful Doctor- kind and caring!
- Reviewed on 1/21/2026
Dr. Helm is a wonderful physician!
- Reviewed on 1/26/2026
Attentive and reassuring. Provider quelled any concerns I had on moving forward with scheduling surgery.
- Reviewed on 1/21/2026
I found the experience to be excellent. Everyone seemed very respectful and even caring. I can't say enough about intake staff, the medical assistant and the doc.
- Reviewed on 12/19/2025
Michelle Helms, my surgeon, is an absolute 10 on every level. She is the only person I would want to ever perform surgery on me or anyone of my family members and loved ones. That's the best, best, best compliment I can get. She's fantastic.
- Reviewed on 12/17/2025
I appreciate the effort that Dr Helms puts into being personable and professional. She never makes me feel rushed, answers questions clearly and is very encouraging.
- Reviewed on 12/16/2025
Dr [redacted] and Dr Helms and entire team were extremely patient and supportive with my concerns about my diagnosis. Thank you!
- Reviewed on 12/16/2025
Dr Helms is wonderful
- Reviewed on 12/16/2025
Provider appeared interested, listened intently and gave helpful information.
- Reviewed on 12/14/2025
Dr. Helms is a wonderful provider. She is very present and aware of medical issues. She leaves me feeling heard and safe in her office.
- Reviewed on 12/14/2025
Dr. Helms was friendly and welcoming, and she also took the time to listen to my concerns and answer all my questions.
- Reviewed on 12/11/2025
She was excellent. She listened well, explained well, and went to a great extent to draw a graphic on the board. That helped tremendously as far as understanding what was going to happen. Very good visit.
- Reviewed on 12/9/2025
Dr. Helms is like talking to the Sun when the day was cloudy- uplifting, informative, joyful! She is the most positive doctor I have ever talked to! I plan to bring all my medical concerns to your area because of the good and respectful treatment I always receive here! Thank you!??
- Reviewed on 11/27/2025
First time with this provider Usually see Dr. [redacted]. Feel very comfortable with either. Both are very personable and explain things well.
- Reviewed on 11/27/2025
I am happy to be under her care.
- Reviewed on 11/26/2025
Dr Helms is the absolute best. I trust her with my life
- Reviewed on 11/24/2025
Everyone I met with was extremely helpful and very kind. I couldn't think of anything that could be done to improve on it. It was wonderful.
- Reviewed on 11/23/2025
This was an excellent expe
- Reviewed on 11/22/2025
Dr Helms is an attentive caring professional . She explains things carefully answers questions and is interpersonally kind and supportive. I am grateful to have the opportunity to have her be my surgeon. Cooley Dickinson is fortunate to have her!!!!
- Reviewed on 11/11/2025
Dr. Michelle Helms is an amazing surgeon and an invaluable asset to MGH-Cooley Dickinson Hospital. She treats me with respect and compassion, and is genuinely interested in my progress. I will forever be grateful to her for the excellent treatment she's provided.
- Reviewed on 11/8/2025
Dr. Helms is always upbeat and consistently explains things in a way that is reassuring and helpful. She provides her expertise and gives solutions to my medical problems and is always patient with questions and concerns that I have. My partner and I are always thankful for the time and care that Dr. Helms shares with us at each appointment and procedure with her.
- Reviewed on 11/6/2025
Dr. Helms was knowledgeable, approachable, and patient in answering my questions. I feel that she offered viable options for going forward and I look forward to working with her.
- Reviewed on 11/6/2025
I thought it was amazing that she had looked at my medical record from at least five years ago. Wow!
- Reviewed on 11/7/2025
Communication, courtesy, knowledge were all top rate. Even the 'ouch' wasn't bad.
- Reviewed on 11/6/2025
Dr. Helms is an outstanding professional, taking care for both my wife and myself. It is always a pleasure to see her and we already recommended her to our family and friends. [redacted]
- Reviewed on 11/2/2025
Dr Helms is an angel.
- Reviewed on 11/1/2025
Dr.Helms is a wonderful, caring and skilled doctor. I feel so fortunate to have her as one of my providers.
- Reviewed on 11/1/2025
Dr Michelle Helms is awesome!! She has a fantastic personality; always makes you feel at ease. She is very thorough; listens and answers your questions. Dr Helms is an asset to CDH/Ma General.
- Reviewed on 10/12/2025
Wonderful experience.
- Reviewed on 10/11/2025
Couldn't have been much better.
- Reviewed on 10/6/2025
Dr. Helms explained the procedure very well and I was able to understand all that she's talking about. I have confidence that I will get the best treatment when I go in for my procedure.
- Reviewed on 10/4/2025
Dr Helms is a Great Surgeon, and I have a lot of confidence in her. Dr Helms has always explained all options to me and is a Great Person as well.
- Reviewed on 9/26/2025
This is the first time that I saw Dr. Helms and she was great. She also, with my issue, talked about the fact that I was going to see another doctor and the fact that they might do a surgical procedure instead of going through the knife twice. She was wondering if it could be all done at once. So I think that that was really great. I appreciated that very much.
- Reviewed on 9/21/2025
Very happy with everything!!!!
- Reviewed on 9/10/2025
Professional; took the time to answer my questions & address my concerns
- Reviewed on 9/11/2025
They were very professional!
- Reviewed on 9/11/2025
Excellent service
- Reviewed on 9/10/2025
Michelle Helms is one of the best doctors I have ever seen. This was the second time I have been seen by her. She is very knowledgeable, really listens and is also kind, compassionate and caring. After my first experience with her which was a much more serious problem, I knew I would always want to see her for any future ones that needed a surgical consult.
- Reviewed on 9/10/2025
Dr. Helms and her staff are always very helpful and very nice, and the clerk, his name is [redacted], is very, very good and very courteous and helpful. Everybody does an excellent job at Dr. Helms' office and all her help. Thank you very much, bye.
- Reviewed on 9/3/2025
My experience is always a "10" with Dr. Helms.
- Reviewed on 9/5/2025
Love you Dr Michelle. You rock.
- Reviewed on 9/5/2025
Dr Helms is fantastic. So knowledgeable, friendly, and explains things slowly and in ways I can understand. I'm so thankful they are my surgeon.
- Reviewed on 9/4/2025
Dr. Helms is caring, cool headed, reassuring and an amazing surgeon. I trust her without reservation.
- Reviewed on 9/1/2025
Dr. Helms was professionally clear and direct in her description of the surgery and its consequences. Naturally I want to respect my surgeon and fortunately in this case I feel that I can.
- Reviewed on 8/30/2025
All positive
- Reviewed on 8/30/2025
Dr. Helms was amazing. She has a great bedside manner, put me right at ease. Listened to me, answered all my questions and explained my plan of care and next steps very clearly. I can not recommend her enough!
- Reviewed on 8/21/2025
[redacted] Helms was dismissive and I'll prepared.
- Reviewed on 8/16/2025
As a newly diagnosed patient with breast cancer i was very scared. She was very kind and patient with me and my family. She took the time to answer one endless questions as well as provided reassurance and guidance.
- Reviewed on 8/10/2025
Excellent
- Reviewed on 7/23/2025
Very nice and enjoyable conversation along with medical info, etc.
- Reviewed on 7/19/2025
Dr. Helms carefully reviewed and explained my scans, including related concerns not directly the target of the visit. She discussed the pros and cons of surgical options, and recommended that in my case, it would not be necessary. I left very relieved, and glad that finally someone took the time to listen to all of my concerns.
- Reviewed on 7/14/2025
Going to see Dr. Helms was very helpful and it made me feel more comfortable knowing that I'm an employee and I see her on a daily basis and that she took such good care of me.
- Reviewed on 7/11/2025
As always, Dr. Helms is compassionate, listens well, and very knowledgeable and professional. I highly recommend her.
- Reviewed on 7/9/2025
Dr Helms is just the best!
- Reviewed on 7/6/2025
Michelle was thoughtful and helpful in sharing pertinent information as we clarified the need for and timing of an appendectomy. I look forward to seeing her again and feel entirely confident re her knowledge and skills regarding this surgery.
- Reviewed on 7/3/2025
Dr. Helms was WONDERFUL--clear explanations of what would happen, listened and answered questions...I would recommend her and the experience at CD to all.
- Reviewed on 7/2/2025
I found everyone involved in my visit to be kind and helpful. I was very impressed
- Reviewed on 6/20/2025
Dr. Helms was the best of what you could wish for in a doctor. Extremely skilled and knowledgeable and warm and caring with my child.
- Reviewed on 6/19/2025
Very good at telling it the way it is. Felt comfortable.
- Reviewed on 6/19/2025
Dr. Helms has consistently been timely, kind, well aware of all aspects of my condition (s) she has treated and interested and compassionate about my health and well-being.
- Reviewed on 6/18/2025
Dr. Helms was terrific. She put me at ease, explained everything thoughtfully, and answered all my questions. Her physician assistant-in-training was also great.
- Reviewed on 6/16/2025
I have full confidence in my care with Dr Helms and I would not feel comfortable seeing anyone other than her. I am blessed that she is my doctor. I highly recommend her to everyone. Thank you so much for the surgery you performed on me and the great follow up care.
- Reviewed on 6/14/2025
Dr. Helms was highly personable and made efforts to reduce anxiety about the upcoming procedure. She made an effort to schedule the procedure in the near future which was appreciated.
- Reviewed on 6/12/2025
This was my first visit with Dr Helms. From first impression and throughout the visit, I felt that I was in the care of an exceptional professional, that I could not be in better hands. She is personable and was extremely well informed about both my medical history and the reason for the visit. She explained the full extent of my condition and all the options and nonoptions in clear, caring terms. She listened carefully and responded thoughtfully. My step-daughter was with me, and Dr. Helms was considerate and responsive to her questions and concerns as well. I have already recommended Dr. Helms to family and a neighbor, and will continue doing so.
- Reviewed on 6/12/2025
What a nice person! I really enjoyed talking with her!
- Reviewed on 6/11/2025
I strongly appreciated that she said explicitly that she works for me and what I felt comfortable with was what mattered most.
- Reviewed on 6/11/2025
Dr Helms was extremely well informed to my condition and had excelent communications skills. I highly recommend her.
- Reviewed on 5/28/2025
Excellent
- Reviewed on 5/17/2025
Love Dr Helms! Professional, knowledgeable, great listener and super nice!!
- Reviewed on 5/7/2025
Dr Helms was very professional, provided appropriate education, answered all questions, and was compassionate.
- Reviewed on 5/3/2025
It is always a pleasure to talk with Dr Helms. She is very personable, professional and dedicated. She makes you feel very comfortable to talk to. Dr Michelle Helms is an asset to CDH/MG/Brigham.
- Reviewed on 5/1/2025
I remain absolutely impressed with the care I received by this team! I've been singing their praises ever since! By far, the BEST experience I've ever had in a medical office!!
- Reviewed on 5/1/2025
Dr. Helms is a great provider. I enjoy going to her office and seeing her. She explains everything real well. I have nothing but high things to say about the office. They're all professional. They're all great from the reception desk all the way back to the MDs.
- Reviewed on 5/1/2025
Conversation was relevant and informative. There was no sense of hurry and I felt that full attention was given to my condition, choices and feelings.
- Reviewed on 4/16/2025
Very friendly,knowledgeable & professional. Good experience overall
- Reviewed on 4/9/2025
Provider was very thorough in explaining the causes of the condition, the surgical response and post surgical care. Specific detailed questions were also answered in like manner with no hesitancy or apparent rush. It was a calming response to a worrying condition.
- Reviewed on 4/7/2025
Dr Helms took the time to explain what procedure was required and why.