Highlights
Languages
- Spanish
- English
Gender
FemaleLocations
- NWH-Waltham Walk-In Clinic
- 9 Hope Avenue, Waltham, MA 02453
- Get Directions
- phone: 617-243-5590
- fax: 781-893-1273
Expertise
Education
- Board Certification: American Board of Internal Medicine, Internal Medicine, 2018
- Residency: Steward Health Care System - Carney Hospital, Internal Medicine, 2000
- Medical School: Universidad Anahuac School of Medicine, 1991
Insurance
- Aetna
- Blue Cross Blue Shield
- Blue Cross Blue Shield_Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry Health Care
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- MultiPlan/Private Healthcare Systems
- Senior Whole Health
- Tufts Health Plan
- Tufts Health Plan_Medicare Preferred
- UnitedHealthcare
Ratings & Reviews
4.7 out of 5
213 ratings, 85 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 10/8/2025
Excellent, thoughtful, professional care given by Dr Malina Milan.
- Reviewed on 10/9/2025
Pleasantly surprised that I was able to get a "same day" appt. Dr. Milan made a good suggestion to potentially reduce or eliminate the numbness in certain fingers during certain types of exercise. All staff respectful and courteous.
- Reviewed on 9/24/2025
As always for the past 30 odd years it has always been excellent.
- Reviewed on 9/24/2025
First time visit for me. Basic check-up.
- Reviewed on 9/24/2025
She was kind, caring and knowledgeable. Hire her to work-at this site regularly.
- Reviewed on 9/24/2025
I had an excellent experience with this provider. She was very knowledgeable and caring. She explained my treatment very clearly.
- Reviewed on 9/17/2025
The doctor listened carefully to my and explained everything clearly
- Reviewed on 9/11/2025
Absolutely good
- Reviewed on 9/10/2025
excellent provider
- Reviewed on 9/10/2025
I was impressed at how well she listened to my concern, even though just covering for my regular pcp. Was thorough and helpful, and appropriately referred me to another doc with clear info about why this was a time sensitive request . I even got seen by them the next day. Excellent experience.
- Reviewed on 9/10/2025
I was asked if I were willing o=to have a resident or intern accompany the doctor and I agreed. Instead, he came in INSTEAD OF THE DOCTOR for 1/2 hour because she was so late. he was perfectly nice, but it was a complete waste of my time.
- Reviewed on 9/5/2025
This was a call with the nurse. I'm not sure where you are getting your information.
- Reviewed on 8/27/2025
First time I have seen this doctor. She was very nice to deal with and quite patient in dealing with me as I forgot my hearing aids and she had to repeat herself several times.
- Reviewed on 8/27/2025
I was feeling very sick and very tired and I didn't understand why. On the outside I probably look like a hypochondriac, but I was actually just exhausted from the surgery that I had had the week before and I was treated with respect and I appreciate that.
- Reviewed on 8/21/2025
This was a very good experience.
- Reviewed on 8/21/2025
very caring, understanding, and knowledgeable.
- Reviewed on 8/16/2025
It was the first time we met.She was clear in her suggestion to have an X ray done to find out if there was some explanation to the pain and what to take to ease that pain. Nothing more needed to be said. I got the results of the X-ray from Newton-Wellesley Hospital and a confirmation by email from your practice. Thank you
- Reviewed on 8/13/2025
I saw this provider because my usual PCP didn't have availability that day - it was a very good experience. Both Dr. Milan and Dr. [redacted] were incredibly helpful, listened to my concerns, and helped me come up with a workable solution. I really appreciate it!
- Reviewed on 8/14/2025
Prompt, friendly, efficient, attentive, helpful, good explanations. Perfectly satisfactory office visit.
- Reviewed on 8/13/2025
First time in this office & first time with this doctor. I was also seen by a resident. Very comfortable & impressed with both of them.
- Reviewed on 8/7/2025
Very thorough and knowledgeable about the symptoms I was experiencing.
- Reviewed on 8/6/2025
Dr was clear, concise & professional
- Reviewed on 7/30/2025
I called for menopause symptoms ans was given an appointment same day but it was for a sick visit so they couldn't really help me
- Reviewed on 8/7/2025
Dr. Milan was extremely helpful in explaining the details of my allergic reaction. She was very helpful and suggested a path forward. She sent a referal for me to be examined by an allergist.
- Reviewed on 7/30/2025
The doctor I saw was careful and double checked she was prescribing the best medication. I was impressed
- Reviewed on 7/22/2025
She was professional and thorough......a real asset for urgent care in the practice.
- Reviewed on 7/24/2025
She was exceptional in her diagnostic procedure, did excellent work in draining a paronychia, provided careful detailed follow up instructions and answered my questions. She is a model PCP.
- Reviewed on 7/24/2025
The physician was terrific. I felt she really listened to my concerns and offered excellent suggestions to provide solutions. She was very focused on my symptoms and took plenty of time to deal with multiple issues.
- Reviewed on 7/23/2025
This was my first visit with this provider. She was very pleasant and thorough.
- Reviewed on 7/23/2025
Very friendly. Reviewed all symptoms
- Reviewed on 7/23/2025
Very professional yet also kind and considerate. Listened carefully to me. Highly recommend her.
- Reviewed on 7/21/2025
Dr. Milan was kind, courteous, caring, knowledgeable and professional in every way. It was an excellent visit and I left well informed and reassured. Thank you.
- Reviewed on 7/17/2025
It was a very long stay in emergency, but everyone was very caring.
- Reviewed on 7/16/2025
The provider made me feel comfortable and at ease. She explained everything and listened to what I had to say.
- Reviewed on 7/14/2025
Dr. Milan provided excellent care, diagnosis & recommendations. Very thoughtful & thorough.
- Reviewed on 7/14/2025
Professional, knowledgeable, caring, answering all questions satisfactorily.
- Reviewed on 7/13/2025
Very frinedly and thorough. Even though this was a last minute appointment and I had never seen her previously, she knew my medical history regarding my issue.
- Reviewed on 7/9/2025
It was great.
- Reviewed on 7/9/2025
Great care
- Reviewed on 7/4/2025
I'm 100% happy with Dr. [redacted] and Dr. Milan and nurses,[redacted]
- Reviewed on 6/25/2025
My PCP couldn't see me, so recommended Dr. Milan. I got an appointment for the next morning. The entire experience was very positive.
- Reviewed on 6/23/2025
Dr. Milan was great! Very Knowledgeable, clear in discussing medical issues, and clear and helpful discussing treatment options. I have trained many Residents. I know good care when I see it. You are lucky to have her in your practice. [redacted]
- Reviewed on 6/18/2025
She listen and reviewed my medical records.
- Reviewed on 6/17/2025
Great.
- Reviewed on 6/12/2025
I was grateful to be seen so quickly. The doctor was very kind and understanding.
- Reviewed on 6/11/2025
Good visit
- Reviewed on 6/11/2025
Dr Milan was very professional. It was my first time needing an appointment quickly for a medical concern. I was very happy with the time and attention I received. Dr [redacted] is my PCP and since he was not available IDr Milan was able to take me.
- Reviewed on 6/5/2025
Good appointment
- Reviewed on 6/6/2025
Dr. Milan was incredibly professional and knowledgeable and understood the concern that I had. She was able to get me in for an ultrasound, an urgent ultrasound the same day, which was super helpful. And then she called me that evening, probably around 6.40 or 7 o'clock at night to give me the test results, the ultrasound and the blood test results. I was really impressed with Dr. Milan and the extent to which she went out of her way to make sure that I got the help I needed and got the results.
- Reviewed on 6/5/2025
The provider was covering for my pcp who was unable to find time. It was very satisfactory.
- Reviewed on 5/24/2025
She was friendly, efficient and professional. She assessed the problem quickly, ordered medicine to resolve my issue and gave me the care I needed. I am cured!
- Reviewed on 5/21/2025
She was very professional and helpful.
- Reviewed on 5/14/2025
Excellent doctor, very helpful, listened closely, and spent plenty of time with me explaining potential options for feeling better and evaluating next steps and follow-up. Excellent doctor, highly recommended.
- Reviewed on 5/12/2025
Thank you
- Reviewed on 5/7/2025
She did an excellent job of checking me out and diagnosing the issue. I felt very relieved. Thank you.
- Reviewed on 5/1/2025
Good experience as usual.
- Reviewed on 5/2/2025
The doctor was very polite. [redacted]
- Reviewed on 5/1/2025
All good
- Reviewed on 4/23/2025
Dr Milan was a new doctor to me and was very nice and reassured me about my foot problem.
- Reviewed on 4/23/2025
I felt fortunate that this doctor could see me so quickly since I was feeling poorly. She put me at ease and making me feel reassured.
- Reviewed on 4/21/2025
The practice worked as a team to see me quickly and provided their insights
- Reviewed on 4/17/2025
She was an excellent provider. I was very happy with her.
- Reviewed on 4/16/2025
I saw a different doctor in group as my doctor was booked. I was very very happy with the doctor and the way they fit me in. Also they treated me like I was her patient all along. I might even change doctors.
- Reviewed on 4/7/2025
Always Good. I have had this practice for over 40 + Years. I travel for a hr. To get there. No regrets!
- Reviewed on 4/7/2025
Dr Milan as well as the resident and MA really did a great job explaining everything to me as well as completing a very good diagnosis.....I really thought they all did a great job....I also wanted to say that the person who answered my initial phone call was very helpful and wonderful to deal with...
- Reviewed on 4/2/2025
My usual PCP was on an extended sick leave, and this came up very quickly (made more so by my getting lost, hence late). Last-minute - amazingly good result!
- Reviewed on 4/2/2025
It was great!
- Reviewed on 4/2/2025
I really appreciated that she recommended a specific neurologist that she thought could see me quickly rather than having a long wait to see the specialist.
- Reviewed on 3/26/2025
Very informative
- Reviewed on 3/19/2025
Very good Dr and experience
- Reviewed on 3/19/2025
Provider was pleasant and informed
- Reviewed on 3/19/2025
Got an appt in the am which worked for me . Everything was good
- Reviewed on 3/13/2025
Excellent.
- Reviewed on 3/11/2025
I called this office because I had a problem and this doctor was able to see me. She was very helpful.
- Reviewed on 3/5/2025
Dr Milan and her resident were professional and thorough. [redacted]. I was very grateful because I saw her emergently on a Friday and if needed would have required an antibiotic. The whole experience was very positive and I felt well taken care of. Thanks, [redacted]
- Reviewed on 3/5/2025
Just wanna say that both Dr. Milan and the intern whose name is the same for me or kind, knowledgeable, thoughtful and helpful. And that prescription worked perfectly.
- Reviewed on 2/26/2025
Dr Milan was thorough and thoughtful. In a time of insurance driven care I appreciated the time she took to listen and help me understand my illness.
- Reviewed on 2/19/2025
Everyone was so nice!!!! Helped me relax and ask questions .. thank YOU!!!
- Reviewed on 2/12/2025
The doctor did not seem to really know too much about me and kept her distance from me. The resident doctor was more personable, caring and asked if there were any other issues.
- Reviewed on 2/15/2025
Dr. Milan was great! She got right to the source of my problem. I had seen a dermatologist for the same issue but the dermatologist handled it differently and in a way that didn't resolve the problem. Dr. Milan's approach solved it right away!
- Reviewed on 2/12/2025
The provider was knowledgeable, kind, compassionate.
- Reviewed on 2/5/2025
Excellent care and service
- Reviewed on 1/29/2025
I appreciated getting an Urgent Care appointment right away in the morning rather than waiting to see my PCP late in the day. In addition, I was also seen by a Resident and rightfully was asked in advance if this was OK.
- Reviewed on 1/27/2025
Very pleased to get a quick appointment, and be examined and diagnosed promptly.
- Reviewed on 1/20/2025
My PCP was unavailable so I saw a resident Dr and also Dr Milan. Both very very satisfactory. Hence, my answers regarding my medical history, medications, etc. I have always been very happy with promptness ,concern and professionalism at this facility.