
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
- Geriatrics
Languages
- Vietnamese
- Spanish
- French
- English
Gender
FemaleAbout Mai Truc Phan
I am Board Certified Family Physician, had done my medical studies @ University of Ottawa, Canada and my residency in Montreal. I continued my practice in a multiethnic community, leading to my interest in multiculturalism. I had moved to Boston in 1997, and continue to serve a diversified patient population w/ my knowledge of different languages
Locations
- Massachusetts General Back Bay Primary Care Clinic
- 388 Commonwealth Avenue, Boston, MA 02215
- Get Directions
- phone: 617-267-7171
- fax: 617-262-2608
Expertise
Education
- Residency: Jewish General Hospital, Family Medicine, 1986
- Medical Education: University of Ottawa Faculty of Medicine, 1984
Board Certifications
- Family Medicine: American Board of Family Medicine, 1998
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicaid ME
- Medicaid NH
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- TriCare
- Tufts Health Plan
- United Health Care
- Wellpoint
- WellSense
- WellSense NH
Ratings & Reviews
4.6 out of 5
143 ratings, 46 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/29/2026
I always receive excellent care from this office, my doctor, nurses and medical assistants. They explain everything, get back to you with results in a timely manner and really listens and spends enough time with you. The front desk people are also extremely friendly and helpful.
- Reviewed on 1/28/2026
She was attentive to my questions and concerns.
- Reviewed on 1/28/2026
Dr. Phan is a thoughtful, diligent, empathetic provider who takes the time to listen, does not make me feel rushed, and ensures all my concerns are heard, as well as allows for joint decision making regarding my care.
- Reviewed on 1/25/2026
I have been with Dr Phan for a long time and absolutely adore her.
- Reviewed on 1/25/2026
Very good session with Dr Phan. She was thorough, listened to my inquiries and provided clear responses.
- Reviewed on 1/19/2026
Excellent
- Reviewed on 1/14/2026
Dr. Phan is a good doctor and once I got a hold of her and got in front of her, she was very helpful. [redacted] I like Dr. Phan. Thank you.
- Reviewed on 1/11/2026
Dr. Phan is both kind and professional.
- Reviewed on 1/9/2026
Dr. Phan is a great doctor and is always responsive.
- Reviewed on 1/7/2026
Dr. Phan is thorough, kind, thoughtful with our family. Thank you.
- Reviewed on 12/29/2025
He is an excellent worker.
- Reviewed on 12/22/2025
Excellent care provided
- Reviewed on 12/8/2025
Dr. Phan is caring, thorough, efficient, and pleasant. She always follows up.
- Reviewed on 11/24/2025
Excellent service and care . Will recommend to all my friends and family
- Reviewed on 11/26/2025
The care that I receive at Mass General West from Dr. Phan and the team is always exceptional. I am grateful to be a patient of this practice and I always look forward to coming back once a year.
- Reviewed on 11/8/2025
Dr. Phan and her nurse were excellent.
- Reviewed on 11/9/2025
Very satisfied
- Reviewed on 11/2/2025
dr. phan is the best. i feel very lucky to be in her care.
- Reviewed on 11/2/2025
Dr Phan listens intensively and has been my doctor for many years. She is very knowledgeable of my medical history and provides recommendations to ensure my best health.
- Reviewed on 10/26/2025
Dr. Phan is always prepared to talk about my health and share her opinions/suggestions very thoughtfully. Her presence makes me feel very safe and trustworthy. I appreciate her being my PCP for many years! Thank you!
- Reviewed on 10/23/2025
I appreciate very much being able to have Dr. Phan as my primary care doctor. I wanted to say that. I really appreciate still having her as my primary care physician. Thank you so much.
- Reviewed on 10/21/2025
I love Dr. Phan!!!! She is the absolute best!
- Reviewed on 10/16/2025
They saved my life.
- Reviewed on 10/11/2025
Receptionist Was COLD And Not Personable, Didn't Wanna Hear What I Neede Ro Say Checking In. Kinda Changed Her Attitude At Check Out. Nurse Was OK And Doctor Was Excellent.
- Reviewed on 10/11/2025
VERY GRATEFUL FOR DR. PHAN'S CARE FOR MANY YEARS. SHE HAS BEEN PATIENT WITH ME WHEN, IN THE PAST, I HAVE BEEN RELUCTANT TO TAKE MEDICATION. HER FINDINGS, THROUGH THE YEARS, HAVE BEEN RESOLVED OR BROUGHT TO NORMALCY
- Reviewed on 10/6/2025
Both, nurse and Dr. Phan were exceptional and treated me with respect and care. It makes a doctors visit easy. Thank you all
- Reviewed on 9/8/2025
I really appreciated how responsive both the NP and physician I connected with were.
- Reviewed on 9/4/2025
She is the best. I'm grateful to have her on my life provider list
- Reviewed on 8/29/2025
Great.
- Reviewed on 8/27/2025
Great experience. Have been with Dr Phan for a very long time!
- Reviewed on 8/22/2025
It is always a very positive experience being with Dr. Phan. She is so helpful and her assistant is also. I have no complaints. I have mentioned her to other people. I feel very fortunate to have her for as many years as I have. It means a lot and I am very grateful to her. That's all for now.
- Reviewed on 8/17/2025
I have been a patient of Dr Phan for over 20 years . She haven't given great care and advice
- Reviewed on 8/10/2025
Very good experience with Dr Phan. The best of the best she is
- Reviewed on 8/3/2025
Dr Phan has always been very attentive to my health circumstances. She takes good notes and reviews them during the visit, and asks pointed questions in order to understand me better.
- Reviewed on 7/15/2025
My appointment went on smoothly and in a timely manner. No delays.
- Reviewed on 7/13/2025
Thank you
- Reviewed on 7/7/2025
Dr. Phan is my primary for 20 years. She is an excellent Dr.
- Reviewed on 7/5/2025
Zoom visit was convenient but somewhat difficult for me to set up, but I was able to install
- Reviewed on 7/4/2025
Dr. Phan has stuck by me through my long convoluted health history. She has helped me find relief for my frozen shoulders and pointed out the fact that I am still anemic after 7 months post surgery.
- Reviewed on 5/1/2025
dr. phan is the best
- Reviewed on 4/21/2025
Dr. Mai Phan is a wonderful provider, with not just incredible insights and health support, but also in the way she cares for her patients. She has always made me feel very seen and was always proactive for my treatment plans.
- Reviewed on 4/21/2025
Dr. Phan is and always has been most professional and caring physician. She reviews my record, listens carefully, asks follow up questions and explains details of treatment thoroughly. When I see her due to illness, she follows up with a phone call to check on me after my initial visit. I highly recommend Dr. Phan.
- Reviewed on 4/21/2025
Always comfortable with Doctor - she is on the ball with my condition/good communication-understanding and honest relationship/been with her for YEARS
- Reviewed on 4/14/2025
She is always very professional talking with the pts.
- Reviewed on 4/14/2025
Dr. Phan is an excellent clinician. I feel she is truly concerned about my health and well being.
- Reviewed on 4/8/2025
Dr. Phan is an excellent doctor and really cares. Many thanks Dr. Phan