
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass General Brigham Primary Care Clinic at Andover
- 323 Lowell Street, Andover, MA 01810
- Get Directions
- phone: 978-783-5000
- fax: 978-313-8076
Expertise
Education
- Residency: UMass Memorial Health Center, Internal Medicine, 2007
- Residency: St. Lukes & Children's Medical Center, Internal Medicine, 2005
- Medical Education: Andhra Medical College, 1999
Board Certifications
- Internal Medicine: American Board of Internal Medicine, 2009
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield NH
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.7 out of 5
141 ratings, 65 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 4/5/2026
Fine
- Reviewed on 3/30/2026
She is very good but was taken back by recording our visit on Drs end. This felt invasive and my clinic notes are a mess due to faulty transcription. I will have to have stuff fixed when I go back.
- Reviewed on 3/29/2026
i appreciate the knowledge, experience and approach of my primary care physician in addressing my various concerns/conditions.
- Reviewed on 3/16/2026
I am beyond thankful that Dr Challagulla is my primary care doctor because of all of my health issues. She always has my best interest. And is always always there if ever I need her.
- Reviewed on 3/15/2026
My Doctor Challagulla always takes the time to listen to my concern. I'm very happy with her as my ppc
- Reviewed on 3/16/2026
[redacted] I feel like she didn't spend enough time with me, like I was being rushed. [redacted]
- Reviewed on 3/12/2026
Dr. Challagulla cares about her patients, especially me, and we have open discussions of my care and the other doctors that I see. And when I first met her, I said to her very calmly, I said, are you going to be my quarterback? And she understood exactly what I meant. I said, I need someone to read the reports that other doctors give you. I need your opinion. And I need you to be honest with me. If the care I'm getting is correct or if you feel a need to intercede, you will do so. And she has. So I trust her completely. And I've recommended her to other members of my family. And when you trust a doctor that completely, and she's very honest with you, that's all you can ask for.
- Reviewed on 3/9/2026
Dr. Challagulla is attentive, kind, and thorough. She listens carefully, explains clearly, and made my visit feel comfortable. I truly appreciate her care and professionalism.
- Reviewed on 3/9/2026
Empathetic, knowledgable, kind, caring, great listener
- Reviewed on 3/8/2026
Dr. Challagulla is caring and thorough, and her assistant [redacted] is also. They both are so easy to talk to and very personable.
- Reviewed on 3/8/2026
Communication through Patient Portal is very helpful. I was able to get a timely appointment and results of my x-ray and PT referral were easy to get.
- Reviewed on 2/26/2026
Dr. Challagulla is really good. She knows her business and she knows my history very well, so we have a good working relationship.
- Reviewed on 2/22/2026
Dr. Challagulla is always responsive and caring
- Reviewed on 2/19/2026
I am a new patient, and I am so grateful to have Dr. Challagulla as my primary care provider. My daughter has had a great experience being in Dr. Challagulla's care. After my initial appointment, I know that I am in good hands.
- Reviewed on 2/15/2026
She is knowledgeable,kind and helpful
- Reviewed on 2/24/2026
Excellent care excellent service been going to her for years would never change her. She is amazing. I would recommend her to family and friends to anyone who might need a doctor. She is awesome.
- Reviewed on 2/8/2026
She's very friendly
- Reviewed on 2/4/2026
Yes, I was very happy with Dr. Challagulla. As always, she's very thorough, very professional, as well as the nurse and the receptionist. So I would highly recommend. Thank you very much.
- Reviewed on 2/1/2026
The PA was knowledgeable about my case. She was professional and courteous. She answered all questions in a manner I could understand.
- Reviewed on 1/26/2026
Great staff
- Reviewed on 1/25/2026
I am very comfortable with this provider.
- Reviewed on 12/22/2025
She is very professional, but also very friendly.
- Reviewed on 12/7/2025
Honestly, she's pretty fantastic. Each time I see her I'm more impressed.
- Reviewed on 12/7/2025
Very good
- Reviewed on 12/1/2025
Always professional
- Reviewed on 11/9/2025
Dr Challagulla took the time to answer my questions and order tests based on observation, history, and current symptoms. Asap.
- Reviewed on 11/8/2025
Dr Challagulla has been my physician for many years and continues to be very involved in my health and wellbeing issues. She takes time to listen to my concerns and always reminds me that I can communicate with her any time I need thru online messages.
- Reviewed on 11/3/2025
My OBGYN doctor is in the same building. I thought that the two providers would be communicating with each other as well as the mammogram place that I go to is also in the same building. But Dr. Challagulla didn't seem to have that information in connecting to my records, which I was a little surprised about. So maybe you guys need to work on making sure that those get updated in a timely manner so that everybody has the same information. Thank you.
- Reviewed on 10/26/2025
She's someone I trust with my life.
- Reviewed on 10/15/2025
After many years of being cared for by Dr. Challagulla, it is safe to say that the care is second to none and cannot imagine making a change to anyone else.
- Reviewed on 10/15/2025
Very happy having her for my PCP.
- Reviewed on 10/12/2025
Was prompt and polite regarding the health care.
- Reviewed on 10/7/2025
Being a brand new patient, I think we covered as much as we could.
- Reviewed on 10/6/2025
I was treated very nice.... I'm on the third antibiotics and it's not helping.....
- Reviewed on 10/4/2025
I feel that my options for pain management weren't discussed enough considering this is a chronic issue. The doctor just gave me a referral to physical therapy which I have done in the past, but I would have appreciated being given other options such as medication or referrals to specialists if necessary. I also was not told what ilI need to do, if anything, with regards to the referral, so I don't know when to expect to start physical therapy.
- Reviewed on 10/2/2025
Hi there, this is [redacted]. My wife and I go to. Doctor Challagulla, [redacted] I personally think that she's fantastic. [redacted]
- Reviewed on 9/29/2025
She really listens and took her time with my concerns and figuring out what to do.
- Reviewed on 9/29/2025
Overall good
- Reviewed on 9/29/2025
The overall process was extremely smooth, from the first contact to schedule the appointment to the very end, very professional and courteous. Thank you very much.
- Reviewed on 9/29/2025
I have seen Dr. Challagulla on and off throughout the years as a patient at Pentucket Medical and I've always been very satisfied and felt well cared for by her services. I feel as though this recent appointment went above and beyond by one, being able to see me on such a short notice while I was really in agony suffering from an allergic reaction to medication that I had forgotten I was highly allergic to. And she went above and beyond by reaching out to a dermatologist to see if I could get an emergency appointment so that we could get to the bottom of it. And her care was very much appreciated.
- Reviewed on 9/21/2025
I like the ability to ask questions between appointments even when Dr. Challagulla is not able to respond herself.
- Reviewed on 9/20/2025
Dr. Challagulla is so nice, and the time spent then was quick and easy.
- Reviewed on 9/15/2025
She is always professional and really happy with her overall care, wouldn't think about changing doctors
- Reviewed on 9/15/2025
Always very courteous
- Reviewed on 9/9/2025
Love her and her nurse
- Reviewed on 9/6/2025
She asked all the normal questions and learned about my 2 surgeries this year. Offered her advice on vaccines.
- Reviewed on 9/4/2025
She is the best
- Reviewed on 9/3/2025
knowledgeable and a good listener
- Reviewed on 8/30/2025
I am very satisfied with Dr. Challagulla. She is always thoughtful and responsive to my needs and requests.
- Reviewed on 8/26/2025
Communicated well, listened to my symptoms and gave me a new diagnosis, she was correct with new orders. Ie meds and PT.
- Reviewed on 8/25/2025
I had no issues. Thank you
- Reviewed on 8/10/2025
I love my doctor and feel that she spends time to answer my questions and explains things.
- Reviewed on 8/5/2025
I have been a patient of Dr Challagulla for more than than [redacted] years, and to Dr [redacted] for at least [redacted] years prior to that. So consistency in health care is important and Dr Challagulla and [redacted] get 5 stars
- Reviewed on 8/4/2025
Excellent care and concern
- Reviewed on 7/14/2025
Very good
- Reviewed on 7/14/2025
Being a long-time patient with the same practice has provided Dr. Challagulla and I the opportunity to build a good relationship.
- Reviewed on 7/13/2025
Terrific doctor & nurse Jennie is great
- Reviewed on 6/29/2025
Wonderful team. My MA [redacted] was very nice , and I love DR Challagulla
- Reviewed on 6/29/2025
Dr Challagulla is the best PC I've ever had. I love that she listens to me and provides clear options and possible outcomes. She takes my concerns seriously and is always decisive and responsive.
- Reviewed on 6/29/2025
I have only had professional and caring treatment from this Dr. She puts you at ease and is thorough about your plan of action. I highly recommend
- Reviewed on 6/11/2025
Dr. Challagulla is an excellent doctor. They always treat me with respect. Nurse [redacted] is also excellent. I couldn't ask for more.
- Reviewed on 6/10/2025
Very good
- Reviewed on 6/7/2025
Have been with Dr. C for many years and have a comfortable relationship.
- Reviewed on 5/29/2025
Dr. Challagulla is ... she's very kind. She explains everything. I don't know how she can be so relaxed. And the whole staff at Pentucket has that same ... they're all so nice and kind and helpful. And that's it.
- Reviewed on 5/19/2025
Dr. Challagulla provides medical care in a professional and easy to understand manner. I have confidence in her care and guidance.