
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Brigham and Women's Plastic Surgery Clinic
- 45 Francis Street, Floor 2, Boston, MA 02115
- Get Directions
- phone: 617-732-5282
- fax: 617-732-6387
Expertise
Education
- Fellowship: Massachusetts General Hospital, Hand Surgery (Orthopaedic Surgery), 2017
- Residency: Mass General Brigham Combined Training Program, Plastic Surgery - Integrated, 2016
- Medical Education: University of Massachusetts Chan Medical School, 2010
Board Certifications
- Surgery of the Hand: American Board of Plastic Surgery, 2019
- Plastic Surgery: American Board of Plastic Surgery, 2018
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Mass General Brigham Health Plan
- MassHealth
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicaid VT
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
76 ratings, 31 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/28/2026
Dr Helliwell has been seeing me for 2 years reconstructing my face from skin cancer. She was amazing to work with and helped me tremendously
- Reviewed on 1/19/2026
Everything was fine with her, and she was very professional, and she explained things in a way that I understood.
- Reviewed on 12/25/2025
I thought Dr. Helliwell was very easy to talk to. I think she was very professional and knowledgeable.
- Reviewed on 12/22/2025
Very efficient and pleasant
- Reviewed on 11/6/2025
Dr. Helliwell is an incredibly thoughtful, competent, and skilled surgeon. She took amazing care of my problem. She explained things clearly and took great care of me. Thank you very much! 11/10!
- Reviewed on 10/27/2025
Dr Helliwell resolved a medical issue that had been ongoing for 3mos. Not only is Dr Helliwell a skilled physician but also a compassionate person
- Reviewed on 10/14/2025
I am great full to have had my procedure done in her office!
- Reviewed on 10/13/2025
Every one was very thorough and explained everything in a way you could understand very pleased with my care
- Reviewed on 10/12/2025
Dr. Helliwell seemed very knowledgeable & experienced in what needed to be done for my situation. I feel confident that she will give me a wonderful result.
- Reviewed on 9/25/2025
I trust her totally.
- Reviewed on 9/22/2025
She was attentive and responsive to my concerns. She offered alternatives to the price and explained risks and benefits edits of each. I felt heard and valued as an individual
- Reviewed on 9/8/2025
First visit. Very impressed
- Reviewed on 9/5/2025
Dr. Helliwell is the best surgeon I have ever met. Like other reviews say, she really does make you feel like the only appointment she has that day. She is thorough and is always dotting her i's and crossing her t's when she sees patients. She even walked me out of the appointment when I had to schedule my next visit. Her team is also very collaborative and communicates well with each other. I feel that I am in the best hands when I'm with her and she truly earns the respect of her patients. She is the epitome of an exceptional care provider.
- Reviewed on 8/25/2025
SIMPLY EXCELLENT!
- Reviewed on 8/11/2025
Was such a pleasant experience. All the staff were so polite and helpful. Would definitely recommend this office. I have had exceptional care.
- Reviewed on 7/28/2025
Great experience
- Reviewed on 7/14/2025
Dr. Helliwell is friendly, professional and caring .
- Reviewed on 7/9/2025
Dr. Helliwell was very attentive, very professional very friendly overall pleasure to speak with. I have seen Dr. Helliwell a few times over the years and each and every surgical procedure was done to 100% perfection!!
- Reviewed on 7/9/2025
Dr Helliwell and the entire team were courteous, knowledgeable and listened well. I was impressed with their thoroughness and concern for my health issues. I feel 100% confident having Dr. Helliwell do my plastic surgery.
- Reviewed on 7/7/2025
Dr Helliwell was wonderfully supportive listening to my concerns and providing options. I have complete faith in her
- Reviewed on 7/3/2025
My experience with the plastic surgeon and everyone at this office was very helpful Very professional and caring group
- Reviewed on 6/30/2025
I received excellent care and drove an hour and a half to see Dr Helliwell. She is the best brilliant doctor and would highly recommend her.
- Reviewed on 6/23/2025
All staff members were cheerful, helpful and courteous
- Reviewed on 6/16/2025
It was awesome!
- Reviewed on 6/5/2025
My visit with Dr. Helliwell was excellent. She was clear, listened to my concerns, and made me feel comfortable throughout the visit. Her PA was also excellent.
- Reviewed on 5/8/2025
Simply put, Dr. Helliwell made a very terrifying experience totally dealable and comfortable.
- Reviewed on 5/8/2025
Thorough, knowledgeable, caring, makes you feel like you're her only appointment today; doesn't brush you off'. Very thorough!
- Reviewed on 5/7/2025
Lydia was very efficient, professional, and personal. I appreciated her expertise with my health care concerns and kind mannerisms as I was nervous approaching this appointment with what would be shared and suggested for treatment.
- Reviewed on 5/1/2025
She is an excellent doctor and a great person. Very attentive and knowledgeable. She is great.
- Reviewed on 4/22/2025
I was very pleased with the doctor and the staff.
- Reviewed on 4/14/2025
skilled - most importantly! but a pleasure to interact with