
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass General Brigham Orthopedics Clinic
- 4 Centennial Drive, Floor 2, Peabody, MA 01960
- Get Directions
- phone: 978-232-5400
- fax: 978-531-2929
Expertise
Education
- Fellowship: University of Massachusetts - Worcester, Orthopedic Hand Surgery, 2015
- Residency: University of Rochester, Orthopedic Surgery PGY 3-5, 2014
- Residency: SUNY Stony Brook School of Medicine, Orthopedic Surgery PGY 1-2, 2011
- Medical Education: Renaissance School of Medicine at Stony Brook University***, 2009
Board Certifications
- Surgery of the Hand: American Board of Orthopaedic Surgery, 2018
- Orthopaedic Surgery: American Board of Orthopaedic Surgery, 2017
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.7 out of 5
257 ratings, 79 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/8/2026
Doctor Caldwell listened, explained the surgery. She's my second opinion as this would be major surgery. I do not handle pain well! She also offered thumb braces so I can stall as long as possible vs. Rushing me. Scared me.
- Reviewed on 1/30/2026
I gained more understanding about my injury .
- Reviewed on 1/29/2026
Phenomenal experience. Highly recommended. Appreciate you guys.
- Reviewed on 1/25/2026
Great experience
- Reviewed on 1/22/2026
Wonderful experience
- Reviewed on 1/18/2026
Very fast appt Didn't know our appt Was over until she didn't Come back She was extremely Knowledgeable but appt was too fast
- Reviewed on 1/15/2026
Very personable; explained the situation clearly.
- Reviewed on 1/14/2026
My visit went well, the staff were knowledgeable and attentive.
- Reviewed on 1/14/2026
Dr Caldwell and the PA are excellent!
- Reviewed on 12/8/2025
We had a good conversation about my treatment plan.
- Reviewed on 12/3/2025
Provider was not warm and not very reassuring. I think it was probably just a personality quirk and not necessarily that she is not a good provider. But when you're dealing with pediatric patients, I think being very warm and reassuring is very important.
- Reviewed on 12/1/2025
Knowledgeable and efficient.
- Reviewed on 11/24/2025
Great experience with Dr. Caldwell
- Reviewed on 11/17/2025
Addressed all my concerns and listened to what was important to me . Recommended OT.
- Reviewed on 11/17/2025
I was treated with respect and courtesy, and I felt very comfortable with Dr. Caldwell
- Reviewed on 11/6/2025
I found this care provider very professional. She listened to my questions, answered them very well, was very knowledgeable, and she proceeded to order tests that were necessary to figure out what actually was wrong with me. I truly like the office there, and I would recommend them to anyone I met that was looking for a doctor.
- Reviewed on 10/31/2025
I was very satisfied with my experience
- Reviewed on 10/30/2025
Professional, friendly and timely . What else can one ask for ?
- Reviewed on 10/27/2025
Great doctor and office staff this goes for all MGH in that building
- Reviewed on 10/26/2025
I had a great experiance so far. Everyone in this office is what I would consider first in class care givers.
- Reviewed on 10/22/2025
My first visit left a good impression
- Reviewed on 10/20/2025
Dr. Caldwell was thorough, efficient, and clear in her assessment & instruction.
- Reviewed on 10/19/2025
It was fine !
- Reviewed on 10/15/2025
The provider had access to my ER visit notes, listened to my problem, explained everything, answered all questions and was very courteous.
- Reviewed on 10/15/2025
Dr Caldwell came up with a better solution to my care that the previous provider at a different practice.
- Reviewed on 10/16/2025
doctor spent maybe a max of 3 minutes with me and seemed to have already made up her mind before she even saw me. offered me no help or suggestions
- Reviewed on 10/15/2025
This care provider was absolutely not interested in my case. And what I got out of her was a rapid examination. Almost immediately I could tell that this is the type of provider that has about 10 to 12 clients per hour. So I knew it was gonna be a quickie. I don't think I had eye contact with her once. And if I started to speak, she would interrupt so that we could move along quicker. [redacted]
- Reviewed on 10/13/2025
Extremely satisfied and meet and exceeded my expectations.
- Reviewed on 10/3/2025
And Dr. Caldwell was wonderful. She's lovely, caring, excellent. [redacted] So I'm very happy.
- Reviewed on 9/29/2025
She made me feel very comfortable. We tried 1 treatment that may or may not work and can do a surgery if need be she was great
- Reviewed on 9/26/2025
He was very informative, took all the time I needed to go over things, and I felt real comfortable with him.
- Reviewed on 9/24/2025
Caring, careful, excellent
- Reviewed on 9/19/2025
Lot of courtesy
- Reviewed on 9/18/2025
Excellent. Second orthopedic hand issue she has cured in a single appointment. The other was Carpal tunnel release.
- Reviewed on 9/17/2025
For one of the first questions about the timeliness of being seen, I gave it a 3 instead of a 4 only because Dr. Caldwell's schedule was running behind, but it really wasn't a problem. I probably waited longer than I've waited before, but again, it was not really a problem.
- Reviewed on 9/9/2025
Excellent very professional
- Reviewed on 9/6/2025
not willing to listen to my concern for specific orthopedic information. brushed me off too quick to even hear my full concern or questions
- Reviewed on 9/4/2025
Well, the doctors and nurses have treated me well and I thank them for supporting me or for giving me care.
- Reviewed on 9/4/2025
she was quite knowledgeable and handled my questions with compassion and knowledge
- Reviewed on 8/24/2025
Worked me into her schedule for an acute injury.
- Reviewed on 8/24/2025
This was my first time meeting this provider but overall my experience was okay
- Reviewed on 8/21/2025
Excellent doctor and each member of the staff that I dealt with were wonderful.. The medical care that i received here was outstanding ! True professionals ! I would like to Thank each staff member for making my ortho visit a great experience , easy and stress-free. It's because of doctors and staff like these individuals that make Mgh such a great hospital.
- Reviewed on 8/21/2025
Excellent service
- Reviewed on 8/21/2025
She listened and was interested in my problem. In the past other doctors have simply brushed me off.
- Reviewed on 8/19/2025
Lovely person and a great doc.
- Reviewed on 8/19/2025
The most professional Doctor Who listened to the patient and explain in a simple words excellent provider
- Reviewed on 8/18/2025
Great office.
- Reviewed on 8/17/2025
I was here for an EKG...service was fast...I was treated with respect..nice group of people
- Reviewed on 8/17/2025
She listened & was helpful & open to questions.
- Reviewed on 8/14/2025
Was a very good interaction. I felt comfortable in what we agreed on and decided to do to address my hand pain.
- Reviewed on 8/14/2025
I was pleased with my first appointment with Dr Caldwell and happy to have established care for me arthritis with her.
- Reviewed on 8/13/2025
It was a good first visit.
- Reviewed on 8/13/2025
Great staff and clinicians. Very happy
- Reviewed on 8/13/2025
The hand surgeon that saw me was phenomenal. She was clear and thoughtful in her communication as well as understanding when my fear of needles acted up. The injection was painless and my problem was fully resolved. I've seen a lot of doctors while dealig with an unrelated chronic issue and I can honestly say this was the most pleasant and effective visit I've had in years. I'm terrible with remembering names but I really hope that hand surgeon knows how much she is appreciated.
- Reviewed on 8/11/2025
Very professional and explained all options open to me.
- Reviewed on 7/24/2025
She listened to me and explained all my options clearly
- Reviewed on 7/23/2025
Although the appointment was about 35 minutes late, I thought the dr. was good in explaining my situation. I explained to her that it was Ok that I had to wait as it is important to be there for the patient no matter how long it takes (within reason of course). [redacted] I thought all and all this appointment went well even thought I was delayed.
- Reviewed on 7/18/2025
Lindsey Caldwell was excellent explaining everything I needed to know about the arthritis in both hands.
- Reviewed on 7/16/2025
She is wonderful
- Reviewed on 7/16/2025
[redacted] The test the dr wanted to be done didn't explain how that works or what will happen. Felt rushed out the appointment. [redacted]
- Reviewed on 6/23/2025
Everyone from the receptionist to the person who I saw before the dr and the dr were all awesome
- Reviewed on 6/23/2025
The doctor and the also the student doctor were very nice to me and explained the source of my pain.
- Reviewed on 6/16/2025
the Doctor was a pro and knew what she was doing
- Reviewed on 6/6/2025
Dr. Caldwell was extremely professional, confident, and very helpful.
- Reviewed on 5/29/2025
Dr. Caldwell was very kind in explaining positive and negative actions that could be taken to correct my problem. Very professional and on time.
- Reviewed on 5/25/2025
I am so very happy with Dr. Caldwell's care. She is respectful of my concerns and questions.
- Reviewed on 5/24/2025
Knowledgeable and thorough
- Reviewed on 5/18/2025
Dr Caldwell is fantastic! No nonsense, to the point making perfectly clear my options for relieving a "trigger finger".
- Reviewed on 5/18/2025
Lindsey Caldwell is very kind & knowledgeable. She provided me with excellent care & information. She is the best.
- Reviewed on 5/12/2025
I had a great experience with Dr. Caldwell. She listened to my concerns and she was very knowledgeable.
- Reviewed on 5/8/2025
Yes, Dr. Caldwell was very thorough, very professional and I will be seeing her again tomorrow.
- Reviewed on 4/22/2025
Everyone was very nice and respectful. It was a very good visit. You have a great team working with the patients. Thanks again.
- Reviewed on 4/21/2025
I felt the conversation was rushed. I suppose I could have done a better job at slowing it down, but I failed at doing so.
- Reviewed on 4/24/2025
She was very good
- Reviewed on 4/17/2025
Dr. Caldwell made me feel very confident that she understood my injury and may be the best way to go forward [redacted]
- Reviewed on 4/16/2025
very professional
- Reviewed on 4/2/2025
She was absolutely wonderful. My case wasn't super complex, so it could have easily been only 5 minutes or so. However, she took time to thoroughly explain the recommended treatment and answer all my questions.
- Reviewed on 4/2/2025
Apparently, competent professional.
- Reviewed on 3/31/2025
Met with Dr. Caldwell to discuss upcoming surgical procedure. She answered all my questions.