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Kristen Franklin

Kristen Franklin, MD

Cardiology

Highlights

Age Groups Seen

  • Adults
  • Geriatrics

Languages

  • English

Gender

Female

Locations

  1. Mass General Brigham Cardiology Clinic at Upton

Expertise

Education

  • Fellowship: University of Massachusetts - Worcester, Cardiovascular Disease, 2005
  • Residency: University of Massachusetts - Worcester, Internal Medicine, 2002
  • Internship: University of Massachusetts - Worcester, Internal Medicine, 2000
  • Medical Education: University of Massachusetts - Worcester, 1999

Board Certifications

  • Internal Medicine: American Board of Internal Medicine, 2005

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Commonwealth Care Alliance
  • Coventry
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Humana
  • Mass General Brigham Health Plan
  • MassHealth
  • Medicare
  • Medicare ACO
  • Multiplan
  • Railroad Medicare
  • Senior Whole Health
  • TriCare
  • Tufts Health Plan
  • Tufts Medicare Preferred
  • Tufts Public Health Plan
  • United Health Care
  • Wellpoint
  • WellSense

Ratings & Reviews

4.9 out of 5

336 ratings, 136 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 3/2/2026

    Dr Franklin is very knowledgeable and so easy to talk with concerning my care.

  • Reviewed on 3/4/2026

    Dr. Franklin is great. She listens, she's open, she tells you everything, and I highly recommend her.

  • Reviewed on 3/2/2026

    Very professional and caring

  • Reviewed on 3/1/2026

    The care provider I seen was the same gracious provider that I seen when I was in the hospital in [redacted]. I couldn't ask for a better person.

  • Reviewed on 2/15/2026

    Everything good, great experience. Thank you!

  • Reviewed on 2/17/2026

    I like Dr. Franklin.

  • Reviewed on 2/14/2026

    Excellent care. [redacted]

  • Reviewed on 2/16/2026

    They treated me with dignity and respect and very helpful.

  • Reviewed on 2/15/2026

    Hopedale Cardiology is and always has been wonderful, Dr Franklin is awesome, I'm extremely happy with all of them.

  • Reviewed on 2/15/2026

    Dr. Franklin treated me with the utmost of care and concern for my overall health. She even took time to schedule additional blood pressure checks to determine the need for increasing dosages on certain meds.

  • Reviewed on 2/8/2026

    Dr. Franklin is an awesome physician, caring, understanding, patient and listens to what I have to say.

  • Reviewed on 2/2/2026

    Excellent.

  • Reviewed on 2/1/2026

    Always very professional and great. Dr Franklin is great

  • Reviewed on 1/31/2026

    Virtual visit on time, Dr Franklin was well versed on medical history and provided excellent medical advice.

  • Reviewed on 1/28/2026

    Excellent care

  • Reviewed on 1/14/2026

    I am very happy with Dr. Franklin.....she is personable and very easy to talk to.

  • Reviewed on 1/14/2026

    Helpful, good listener, and took the time to discuss everything

  • Reviewed on 1/11/2026

    Dr. Franklin puts her patients at ease. She listens! That is important and also she smiles, not many providers take the time to smile. She genuinely cares about her patients.

  • Reviewed on 12/31/2025

    Dr. Franklin has an approachable demeanor and makes it very comfortable to discuss concerns and options.

  • Reviewed on 12/29/2025

    Dr Franklin always listens to what I am saying and the symptoms I am feeling. She shows concern and respect and offers recommendations as needed.

  • Reviewed on 12/29/2025

    My experience has always been excellent here

  • Reviewed on 12/31/2025

    The care was excellent and respectful.

  • Reviewed on 12/28/2025

    Dr. Franklin has been my Moms doctor for a long time and we've always had complete confidence and trust in her expertise, her knowledge for my Moms medical challenges and needs and we've appreciated so much her kindness, patience and understanding for my Moms medical challenges and her as a person.

  • Reviewed on 12/25/2025

    Excellent care.

  • Reviewed on 12/24/2025

    Very good, very good, excellent. Very happy.

  • Reviewed on 12/22/2025

    Dr Franklin is the best.

  • Reviewed on 12/9/2025

    Positive, careful care.

  • Reviewed on 12/11/2025

    Excellent.

  • Reviewed on 12/8/2025

    She was a good provider

  • Reviewed on 12/7/2025

    Very Professional services and their knowledge!!

  • Reviewed on 12/7/2025

    Doctor Franklin has helped me fromTIA s toward helping med care until I was referred to hear specialist surgery. Doctor Franklin remains the Best local heart specialist and I will always give her credit as my Doctor and friend.

  • Reviewed on 12/7/2025

    The provider understands my situation and explains any need for changes in medications and what to be aware of.

  • Reviewed on 12/11/2025

    I couldn't be more pleased than to have Dr. Franklin as my cardiologist and I highly recommend her. She's an understanding, compassionate, and an excellent doctor. Thank you.

  • Reviewed on 12/7/2025

    A perfect 10!

  • Reviewed on 12/7/2025

    It was a good experience

  • Reviewed on 12/4/2025

    Great practice and wonderful doctors and staff.

  • Reviewed on 12/5/2025

    Dr. Franklin was very easy to talk to, she really listened to and answered my questions and concerns before we agreed to my next steps.

  • Reviewed on 11/29/2025

    As always Dr Franklin is ready to review my labs and procedures at my appointment. She always gives me time to discuss any questions I may have.

  • Reviewed on 11/25/2025

    Dr. Franklin is a wonderful provider. She listens to you and answers all questions in a thoughtful manner. She never makes you feel rushed.

  • Reviewed on 11/23/2025

    they're a good provider who is dedicated to seeing all her patients even though she is extremely booked up

  • Reviewed on 11/22/2025

    We had a telephone meeting because the internet was down at the office. I had no concerns that weren't addressed

  • Reviewed on 11/26/2025

    excellent doctor

  • Reviewed on 11/19/2025

    Very happy with care provider .Friendly & knowledgable & helpful !

  • Reviewed on 11/17/2025

    Everything went great

  • Reviewed on 11/20/2025

    Very knowledgeable and professional

  • Reviewed on 11/17/2025

    I really appreciated the time she took to explain things that I needed to know.

  • Reviewed on 11/16/2025

    Always look forward to visit with Dr Franklin.

  • Reviewed on 11/2/2025

    Thank you

  • Reviewed on 11/2/2025

    Have always been very thorough and professionals. I felt confident in my doctor's advice.

  • Reviewed on 11/2/2025

    Dr. Franklin is an excellent health partner; her knowledge is strong and the balance of empathy and professionalism is where I like to see it. Very happy with the care she provides.

  • Reviewed on 11/1/2025

    Always great and never any problems

  • Reviewed on 10/29/2025

    It was a positive experience because Dr. Franklin shared her expertise and gave advice in a clear and direct manner.

  • Reviewed on 10/26/2025

    She's very nice and listens to what you have to say.

  • Reviewed on 10/26/2025

    Dr. Franklin is always pleased to see me. I have complete confidence in her, knowing if I would have any questions, concerns, she would be responsive. I feel blessed to have her.

  • Reviewed on 10/27/2025

    I felt that I was listened to and that I was able to negotiate my care, not just under some standard formulary, but that I was heard as an individual. And I understand that there are standards and so forth, but I also felt like I'm an individual, not a standard. Thank you. That's mostly my feedback. Thanks.

  • Reviewed on 10/25/2025

    Happy to have found her!

  • Reviewed on 10/25/2025

    Dr Franklin is a wonderful doctor. She listens thoughtfully and answers all my questions with respect and great knowledge. She suggested my current medications that work perfectly for me with minimal side effects when other meds were intolerable. She is extremely patient and empathetic to a senior. love her and the practice.

  • Reviewed on 10/19/2025

    She was very concerned about my health.

  • Reviewed on 10/26/2025

    Dr Franklin is a very good doctor I have been going to her for years after leaving another doctor [redacted]

  • Reviewed on 10/20/2025

    Nothing else. It was excellent.

  • Reviewed on 10/19/2025

    Dr Franklin always listens and addresses my concerns. I appreciate that.

  • Reviewed on 10/16/2025

    Dr franklin is a true professional with great knowledge and respect for patients

  • Reviewed on 10/16/2025

    I'm not sure if the person I saw before Dr, Franklin is a nurse. I assume she was. I know nothing about their interaction.

  • Reviewed on 9/29/2025

    Dr. Franklin was very professional, with great care and concern for my needs. I have recommended her to friends and family seeking a cardiologist.

  • Reviewed on 9/29/2025

    Dr. Franklin is top notch, not only in her care and advice, but is able to explain very technical issues in a way that I comprehend.

  • Reviewed on 9/29/2025

    Kristen is very kind and responsive to any questions I have. Very in tune with my history.

  • Reviewed on 9/28/2025

    Excellent visit

  • Reviewed on 9/28/2025

    Well, I went, I had an appointment, they took me early, I went in, they were great, and I won't go to any other doctor but Dr. Franklin. She is fantastic, and her crew and the nurse and everybody were great. And that's all I can say.

  • Reviewed on 9/28/2025

    Dr. Franklin is an excellent, knowledgeable physician who takes her time listening to one's concerns. She addresses any issues with care and thoughtfulness. She works with you to resolve any issues. Dr. Franklin has a very calming bedside manner. I would highly recommend her, as I already have, to anyone.

  • Reviewed on 9/27/2025

    The provider listened to my concerns and provided a professional opinion in a manner that was easy to understand and arranged for an additional test and follow up!

  • Reviewed on 9/22/2025

    I think Dr. Franklin is terrific!! She is very, very knowledgeable and understanding of my issues. She goes above and beyond.!!

  • Reviewed on 9/21/2025

    Dr. Franklin is a caring and thoughtful person as well as a compassionate doctor. She always takes the time to answer my questions, explains things about my medical conditions in a way that I can understand.

  • Reviewed on 9/21/2025

    I get super care from Dr. Franklin, and her staff.

  • Reviewed on 9/21/2025

    Knowledgeable and caring

  • Reviewed on 9/20/2025

    I think you covered everything. I can't think of anything else to say. Keep up the good work.

  • Reviewed on 9/20/2025

    Excellent Doctor.

  • Reviewed on 9/19/2025

    Very happy with Dr. Franklin and I would recommend her to anybody and gladly visit her anytime I need to. Thank you.

  • Reviewed on 9/21/2025

    Same as always. I am very comfortable with Dr. franklin

  • Reviewed on 9/21/2025

    I've been seeing Dr Franklin for several years now. I have a high degree of trust in her for my care and well-being. Thank you!

  • Reviewed on 9/16/2025

    Dr Franklin is caring, straight to the point , explains what her thoughts are about my care and future suggestions I really like seeing her as my cardiologist as she is very knowledgeable

  • Reviewed on 9/15/2025

    Very satisfied

  • Reviewed on 9/9/2025

    Very clear, professional and respectful.

  • Reviewed on 9/8/2025

    I was so impressed. I felt so comfortable talking with her. I would definitely recommend her to anyone with cardio issues. The whole experience while could be a bit scary, was really great.

  • Reviewed on 9/8/2025

    Excellent, caring, explained things well, knew my history, asked a number of questions. I left feeling I am in good hands and am fortunate to have Dr Franklin as my Doctor! Very comfortable with all aspects of my visit.

  • Reviewed on 9/4/2025

    Dr Franklin is a very good listener and she takes the time to explain everything in a very caring manner.

  • Reviewed on 8/25/2025

    Very caring of my well being.

  • Reviewed on 8/26/2025

    Very thorough.

  • Reviewed on 8/24/2025

    She was attentive to my concerns

  • Reviewed on 8/23/2025

    Dr Franklin listened patiently and answered all of my questions.

  • Reviewed on 8/23/2025

    Very satisfying

  • Reviewed on 8/13/2025

    Helpful

  • Reviewed on 8/10/2025

    Dr. Franklin is a very good cardiologist. She listens attentively to questions and is very thorough with her answers and her care. The entire staff that works at the Hopedale/Milford office are very nice.

  • Reviewed on 8/10/2025

    Dr. Franklin was a very nice doctor. I was very pleased with her. Thank you.

  • Reviewed on 8/9/2025

    Dr. Franklin was kind, thoughtful, thorough and a good listener.. the visit was comfortable and satisfying.. she explained everything in easy terms and listened attentively to my questions/concerns. it was a good visit.

  • Reviewed on 8/6/2025

    Very happy

  • Reviewed on 8/6/2025

    I find her very engaged in my life and very personable

  • Reviewed on 8/4/2025

    Very knowledgeable and explained options for medical issues.

  • Reviewed on 8/4/2025

    Dr. Franklin has always been so easy to talk to and she explains in detail the issues and answers all my questions.

  • Reviewed on 8/2/2025

    great as always

  • Reviewed on 7/31/2025

    Very good experience. Liked Dr. Franklin.

  • Reviewed on 7/29/2025

    Been going there for several years and Hopedale is really good. I wished it was closer to where I lived but I will make the trip always as the care and attention is most important to me.

  • Reviewed on 7/27/2025

    very thorough

  • Reviewed on 7/17/2025

    Dr. Franklin has always made me feel like I matter and that's important. She seen me first in hospital and made me feel at ease immediately.

  • Reviewed on 7/18/2025

    Dr. Franklin is always caring and attentive. She explains things and answers my questions.

  • Reviewed on 7/16/2025

    Dr. Franklin is excellent.

  • Reviewed on 7/14/2025

    She seems knowledgeable and efficient.

  • Reviewed on 7/13/2025

    I'm very happy with Dr. Franklin! Trust her completely.

  • Reviewed on 7/8/2025

    Very caring and concerned with my health

  • Reviewed on 7/5/2025

    Excellent

  • Reviewed on 7/2/2025

    Dr Franklin is an excellent cardiologist. She thoroughly and quickly researched the question I had with the nurse; and, gave me evidence backed studies in her response.

  • Reviewed on 6/30/2025

    Appreciated that she listened to my concerns, listened to questions and then responded appropriately with a course of action also felt as if she was thorough and cautious with the treatments and follow up. She recommended.

  • Reviewed on 6/29/2025

    Professional and courteous

  • Reviewed on 6/29/2025

    As always very nice and respectful people. great care provider.

  • Reviewed on 6/22/2025

    Dr. Franklin is wonderful. I felt so comfortable talking with her. See did not rush at all during my appointment. She was very thorough.

  • Reviewed on 6/21/2025

    My husband and I have been seeing Dr Franklin for many years and her knowledge and compassion have gotten us through a few rough times concerning our cardiac health. She is great and we will never leave her or this practice!

  • Reviewed on 6/18/2025

    Excellent as always

  • Reviewed on 6/17/2025

    Wonderful staff and doctor

  • Reviewed on 6/15/2025

    I always feel fully understand and cared for at this office. Dr. Franklin is outstanding.

  • Reviewed on 5/26/2025

    I love Dr. Franklin. I look forward to seeing her every time. She's so personable and knows what she's doing, knows what she's talking about. She's wonderful.

  • Reviewed on 5/26/2025

    Dr. Franklin is a wonderful doctor. She gave me all the answers that I really needed and she scheduled tests for me that hopefully will give me the results that I need. And she was very easy to talk to, which was really remarkable.

  • Reviewed on 5/25/2025

    Dr. Franklin is an outstanding physician. She is very thorough, listens attentively, explains information clearly and has a marvelously caring manner.

  • Reviewed on 5/19/2025

    Dr. Franklin is caring, efficient, thoughtful and communicative. She is open to questions and answers them honestly. I like her very much and respect her expertise.

  • Reviewed on 5/19/2025

    Excellent care provided to me by Dr.Franklin

  • Reviewed on 5/19/2025

    Excellent as usual, she understood my situation and knew just what questions to ask and what treatment plan was best for me.

  • Reviewed on 5/19/2025

    Franklin is the best there is.

  • Reviewed on 5/18/2025

    She is very friendly, professional, and provides important information.

  • Reviewed on 5/18/2025

    Excellent care and concern.

  • Reviewed on 5/16/2025

    Very thorough and takes you on time

  • Reviewed on 5/11/2025

    Very caring and helpful

  • Reviewed on 5/11/2025

    Always knowledgeable and reliable!! Always takes the time to listen!!

  • Reviewed on 5/11/2025

    Excellent care every time I have visited.

  • Reviewed on 5/11/2025

    We went over everything regarding my case. Dr. Franklin explained all the questions I asked. She explained how important the next three month are in my healing. She told me what to do if I need help. She ordered an echo for me and a follow-up appointment. I felt at ease when I left her office because she was so thorough.

  • Reviewed on 5/9/2025

    Dr. Franklin is always attentive and listens to my concerns. She answers my questions. She gives me practical advice.

  • Reviewed on 5/7/2025

    It was a good experience with Dr. Franklin as always and again under my circumstances with my heart, I shall be back. It's been years now. Thank you.

  • Reviewed on 5/5/2025

    Very good experience with the doctors. On time. Cooperative. Pleasure to be there. That's it, thank you.

  • Reviewed on 5/3/2025

    Dr. Franklin, as always, was right on target. She always goes over my records, tells me exactly what I'm doing right, what I'm doing wrong. She stands by whatever she has to say, and I follow her to the limit. Whatever she tells me to do, I do. And so far, she's kept me healthy, and thank God for Dr. Franklin.