
Highlights
Age Groups Seen
- Pediatrics
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass General Brigham Primary Care Clinic
- 414 Haverhill Street, Rowley, MA 01969
- Get Directions
- phone: 877-379-5522
- fax: 978-948-5200
Expertise
Education
- Residency: University of Massachusetts Medical School, 2012
- Medical Education: University of Massachusetts Medical School, 2008
Board Certifications
- Internal Medicine: American Board of Internal Medicine, 2012
- Pediatrics: American Board of Pediatrics, 2012
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicare
- Medicare ACO
- Multiplan
- North Shore Health System
- NSHS Cigna Health Plan
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
215 ratings, 101 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/6/2026
Thank you, Dr. Townes, for the prompt and efficient care. I really appreciate the follow-up and the ongoing support for addressing the current health care needs.
- Reviewed on 2/1/2026
Always a good experience.
- Reviewed on 1/29/2026
I truly do believe that Dr. Townes listens to everything that I have to say and is got my best interest with respect to all health issues
- Reviewed on 1/27/2026
Dr. Townes is wonderful and my sister now has her as her pcp as well.
- Reviewed on 1/30/2026
I have the utmost respect for Dr. Townes.
- Reviewed on 1/29/2026
I love her.
- Reviewed on 1/26/2026
Dr.townes was very patient and let me ask all my questions. She really has been a fantastic doctor
- Reviewed on 1/24/2026
Dr. Townes is wonderful!
- Reviewed on 1/18/2026
Have always been happy with the way I'm treated .
- Reviewed on 1/18/2026
Very professional as always
- Reviewed on 1/18/2026
Thorough, caring, listens, was in a hurry.
- Reviewed on 1/11/2026
Always satisfied his doctor Townes and the nurse practitioners when I've had to call with an illness. Many times was a small they follow up and the nurse has called me to see how I am.
- Reviewed on 1/10/2026
I'm very fortunate to have Dr Townes as my doctor. She is kind and is easy to talk to.
- Reviewed on 1/4/2026
Dr Townes made time to fit me in and is a fantastic pcp!
- Reviewed on 1/4/2026
She addressed any ongoing medical conditions I have as well as any new issues that have arisen. She listens and is always putting my health and wellbeing first with every visit. She explains things for me in a way that is easy to understand, and works to find the best fit for my health needs medication wise as well as lifestyle wise.
- Reviewed on 1/9/2026
Dr Townes is always professional and friendly. I am very comfortable with Dr Townes as my doctor.
- Reviewed on 1/5/2026
Yes, I'm a mother with two special needs children and work with many, many professionals in the healthcare field. And I just want to say that Dr. Townes is by far one of the most professional and joyful and pleasant and intelligent and cooperative professionals that we've ever dealt with. We're very, very happy to have her working with several members of our family and we truly would be lost without her guidance and care. She's a wonderful health professional and deserves a ton of credit. Again, we're professional patients and that really says a lot. Thank you.
- Reviewed on 12/31/2025
She was professional, knowledgeable and considerate.
- Reviewed on 12/24/2025
She is always there when I need her!
- Reviewed on 12/21/2025
Dr. Townes is the best??
- Reviewed on 12/17/2025
Dr. Townes offered such a delightful "new primary care experience"! I feel lucky that she will pick me up as a new patient!
- Reviewed on 12/17/2025
Very professional office
- Reviewed on 12/17/2025
Dr. Townes has been my doctor for years. I appreciate her bedside manner, I appreciate her understanding of who I am as a person and what I need and don't need, and I'm lucky to have her as my primary care physician.
- Reviewed on 12/15/2025
I feel very comfortable and confident with Dr Townes
- Reviewed on 12/12/2025
Dr. Townes is very thorough and was knowledgeable about my medical history. I am reassured that she gives recommendations that are appropriate to me at my age of [redacted].
- Reviewed on 12/11/2025
Dr Townes always goes above and beyond to provide excellent care!
- Reviewed on 12/9/2025
Dr Townes is an excellent PCP
- Reviewed on 12/1/2025
I always have a very positive visit with Dr. Townes.
- Reviewed on 11/30/2025
I love Dr Townes. I have a lot of doctors, I'm [redacted]. She listens, remembers and helps, a real primary who cares about her patients
- Reviewed on 11/27/2025
My health issues are very complicated. Dr. Townes always take the time to discuss my issues and consults with my specialists.
- Reviewed on 11/26/2025
Dr Townes is always kind, thoughtful and thorough!
- Reviewed on 11/26/2025
Consistently
- Reviewed on 11/26/2025
Dr Townes is thorough without wasting time but spends time if necessary. This is the best primary care provider I've had at this facility.
- Reviewed on 11/26/2025
Kind, thoughtful, thorough
- Reviewed on 11/22/2025
Dr Townes has always been great with me.
- Reviewed on 11/20/2025
Dr. Townes is kind, patient, knowledgeable, and caring. She is attentive to any concerns I have and responds in a timely manner regarding blood results or other tests such as imaging that she orders. Dr. Townes provides a relaxing atmosphere with her gentle and professional ways. I feel fortunate to have her as my doctor and would highly recommend her to anyone looking for a class act physician.
- Reviewed on 11/20/2025
Dr.Townes is an amazing doctor. Extremely attentive and gives attention to every aspect of one's medical profile. I have been under her care for many years and she has been just as caring and knowledgeable for every stage of my life.
- Reviewed on 11/17/2025
Dr. Townes is attentive, knowledgeable, caring and professional. I could not be happier with her as my PCP!
- Reviewed on 11/16/2025
Dr. Townes is an excellent physician. She treats my whole family. She is very caring and thorough in her examinations. She responds to questions quickly and shares test results immediately. I have recommended her to many people because of her kindness and medical expertise.
- Reviewed on 11/13/2025
Dr Townes is thorough, knowledgeable, and pleasant. She has excellent diagnostic skills and provides information for at home treatment and care. I highly recommend Dr. Townes
- Reviewed on 11/12/2025
She was knowledgeable about my symptoms. We did well together
- Reviewed on 11/12/2025
very supportive and insightful and had a lot of empathy. The best.
- Reviewed on 11/7/2025
I think of Dr. Townes as my healthcare partner as I strive to maintain and improve my health. She is a good listener and addresses any questions I have thoroughly.
- Reviewed on 11/6/2025
I love my Primary doctor, she is not pushy, she does listen to me and explain things when asked about my health
- Reviewed on 11/5/2025
Always very happy with Dr Townes
- Reviewed on 11/1/2025
Dr. Townes is the best! She is so thorough and really listens to you. I'm very lucky to be her patient for the last 10 years.
- Reviewed on 10/30/2025
Very happy with my provider. She knows my history, listens & provides good advice. I am very pleased.
- Reviewed on 10/28/2025
Excellent dr.
- Reviewed on 10/27/2025
Dr. Townes is just a good, good doctor.
- Reviewed on 10/23/2025
Dr Townes is an excellent doctor. She cares about her patients and treats them with respect. I feel fortunate to have her as my doctor.
- Reviewed on 10/19/2025
Dr Townes always takes the time to answer any questions that I may have and gives me a review of past and present test results and addresses any issues that I may have had in the past or currently experiencing. She also updates me on what vaccines are available and what she recommends based on my personal health conditions and/or concerns. I never feel rushed during my visit and she takes time to listen to any concerns I may have. Thank you Dr Townes.
- Reviewed on 10/15/2025
Wonderful Provider!
- Reviewed on 10/12/2025
I have always been comfortable and feel Dr Townes has taken care of my needs.
- Reviewed on 10/10/2025
I just want to say Dr. Townes was wonderful and I definitely will continue to see her as necessary. My only issue is, and it seems to be a policy of the office, to have people come in 25 minutes before the actual appointment, which I find extremely annoying because my time is valuable too. And for me to sit there for 25 minutes before even my appointment time. And that just seems like an unnecessary waste of my time. So that's all I'd like to say. Thank you.
- Reviewed on 10/5/2025
Appreciate the care from Dr Townes- always responsive and takes a non judgmental stance on my concerns.
- Reviewed on 10/2/2025
Everything was professionally handled for my personal needs, efficient, and made me comfortable when I was in pain and in need. I appreciate and value this care as you can't find it most places. Dr Townes, the staff in front, the lab technicians and np were all above and beyond with the care they provided me.
- Reviewed on 9/29/2025
I never feel rushed. Dr. Townes always respectfully listens to my issues and offer an action plan if it's appropriate
- Reviewed on 9/28/2025
So far, I have always had a great experience with my care provider.
- Reviewed on 9/24/2025
There a good team
- Reviewed on 9/25/2025
Always very positive and complete
- Reviewed on 9/21/2025
Dr. Townes is thorough, responsive and my wife and I would be happy to recommend her. Excellent
- Reviewed on 9/17/2025
Dr. Townes is an excellent doctor. She is thorough, patient, and caring.
- Reviewed on 9/18/2025
Dr. Townes is kind, compassionate and caring. She listens to what I have to say and explains things clearly.
- Reviewed on 9/18/2025
Very pleasant
- Reviewed on 9/14/2025
Excellent as usual
- Reviewed on 9/17/2025
the Dr is great
- Reviewed on 9/11/2025
Timely and efficient
- Reviewed on 9/5/2025
My visit for my annual physical with Dr Townes was great.. there was time to address everything in a relaxed manner with professional input.... Much appreciated!
- Reviewed on 9/4/2025
she does take care of my problems
- Reviewed on 8/15/2025
Always feel well cared for when I see Dr Townes
- Reviewed on 8/12/2025
Dr Townes arranged an immediate next day appointment with Dermatolgy for a biopsy of the questionable lesions on my arm.
- Reviewed on 8/9/2025
Dr. Townes is an excellent physician. She listens carefully and asks appropriate questions.
- Reviewed on 8/3/2025
Thank you
- Reviewed on 7/30/2025
Thorough, knowledgeable, professional, and understanding
- Reviewed on 8/1/2025
Dr. Townes is very professional and very timely and see me and I really appreciate it. She's a great provider. Thank you
- Reviewed on 7/30/2025
Dr Townes always takes the time to listen. She is very thorough and transparent as to what is going on. Really like her and her practice!
- Reviewed on 7/29/2025
I called the office with a medical problem and was allowed to speak with a nurse who consulted the physician and called me back offering me a visit the same day. What could be better than that? I always feel that with each visit to Dr Townes I learn something new, which I appreciate and benefit from.
- Reviewed on 7/27/2025
Dr Townes is an outstanding listener
- Reviewed on 7/31/2025
i like my doctor a lot
- Reviewed on 7/23/2025
Dr. Townes took great care to listen to everything that I was telling her about my health and issues. I also found her to be very thorough in her examination.
- Reviewed on 7/25/2025
It is always a pleasure to have a visit with Dr. Kathleen Towns. She is thorough, she is personable, polite, knowledgeable.
- Reviewed on 7/9/2025
Amazing, perfect doctor, respectful.
- Reviewed on 7/7/2025
Kathleen Towns is very interested in what you have to say and she's very caring throughout the whole interview.
- Reviewed on 7/7/2025
Dr Townes is the best!
- Reviewed on 7/1/2025
Outstanding! Through, competent, compassionate!! She is tens really well!!!
- Reviewed on 6/20/2025
She was an exceptional provider.
- Reviewed on 6/23/2025
She is a great doctor
- Reviewed on 6/14/2025
I felt a little like Dr. Townes didn't grasp the severity of what my child had been going through. I had to push for a prescription and she seemed to think a simple OTC medicine would suffice and would revisit if it didn't go well. I emphasized the length of the trip we were taking and how far from home we would be before she agreed to give me something additional.
- Reviewed on 6/13/2025
All issues addressed.
- Reviewed on 6/9/2025
Dr. Townes is a very good Dr. and respectful of my limited understanding of [redacted] health issues. I appreciate that she is working with us. I am just frustrated with not knowing how to fix my daughters g.i. issues and wish I had better written info instead of being referred to specialist.
- Reviewed on 6/5/2025
She is great! She is always there when I need her!
- Reviewed on 6/5/2025
I always feel so cared for, thank you!
- Reviewed on 5/19/2025
I feel very comfortable with her. She has a very nice demeanor.
- Reviewed on 5/18/2025
Always a very pleasant experience - I feel heard!
- Reviewed on 5/11/2025
I had my physical appointment is less than 45 mon including an ECG. My doctor is the best and i have been with her for over 10 years.
- Reviewed on 5/7/2025
I have found Dr. Townes to be professional and caring.
- Reviewed on 4/16/2025
Dr. Townes is always well prepared, has looked at my labs and reviewed notes. She has a welcoming manner.
- Reviewed on 4/14/2025
Dr Townes is always caring and informative when I have my visits.
- Reviewed on 4/6/2025
Very thorough and comprehensive
- Reviewed on 4/6/2025
Dr Townes has been my doctor for 10+ years and she is a gift to me and my husband who also was her patient. She is gracious and has a wonderful "bedside" manner ... or should I say office? She has been so thorough and kind guiding me through very serious operations and follow up. I am totally blessed to have her in my life.
- Reviewed on 4/2/2025
She listens to all of my concerns and explains my very complicated medical issues in a manor that I can comprehend.