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Jolene J Shuman

Jolene J Shuman, MD

Family Medicine

Highlights

Age Groups Seen

  • Pediatrics
  • Teenagers
  • Adults
  • Geriatrics

Languages

  • English

Gender

Female

Locations

  1. Mass General Brigham Primary Care Clinic at Rochester

Expertise

Education

  • Residency: Forbes Regional Hospital, Family Medicine, 1995
  • Internship: Forbes Regional Hospital, Family Medicine, 1993
  • Medical Education: University of Kansas Medical Center, 1992

Board Certifications

  • Family Medicine: American Board of Family Medicine, 1995

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • AmeriHealth Caritas New Hampshire
  • Blue Cross Blue Shield - Federal
  • Blue Cross Blue Shield ME
  • Blue Cross Blue Shield NH
  • Cigna
  • Community Health Options
  • CorVel Workers Comp
  • Coventry
  • Harvard Pilgrim Health Care
  • Humana
  • Martin's Point
  • Mass General Brigham Health Plan
  • Medicaid ME
  • Medicaid NH
  • Medicare
  • Medicare ACO
  • Multiplan/PHCS
  • NH Healthy Families
  • Prime Health Services
  • TriCare
  • Tufts Health Plan
  • United Health Care
  • WellCare
  • WellSense NH

Ratings & Reviews

4.8 out of 5

262 ratings, 101 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 2/25/2026

    Dr. Shuman is the best! No complaints

  • Reviewed on 2/25/2026

    Dr Shuman took time to explain and listen to my concerns.

  • Reviewed on 2/24/2026

    Positive experience as always. MY Dr. gives me full attention while im there and is easy to talk to.

  • Reviewed on 2/27/2026

    My care provider was great. She listened to me. She explained things well and I would go to that office again.

  • Reviewed on 2/19/2026

    I feel in good hands.

  • Reviewed on 2/20/2026

    Dr. Shuman and I have easy conversations. She also doesn't order unnecessary tests, which I'm grateful for.

  • Reviewed on 2/17/2026

    Very pleased

  • Reviewed on 2/17/2026

    The more I see Dr Shuman more comfortable I become. She certainly listens and took all the time I wanted. Very comforting to deal with

  • Reviewed on 2/12/2026

    Very caring and a good listener

  • Reviewed on 2/8/2026

    Comfortable and Trustworthy feeling

  • Reviewed on 2/6/2026

    Dr. Jolene Schuman is the best doctor I've ever had. She listens, she's very caring, and she listens to me when I say something about my body, and we talk about it before she... she doesn't have to slug me. She's an excellent provider.

  • Reviewed on 2/6/2026

    Yes, Jolene, she is an excellent provider. She listens to me. She takes time and I would highly, highly recommend her. Okay, thank you.

  • Reviewed on 2/5/2026

    Dr. Schuman, I couldn't be any happier with her. She's very thorough, explains in detail things very well. I always have a lot of questions. She spends a good amount of time with me. I don't ever feel rushed. She seems to really care about her patients. Yeah, I really like Dr. Shuman a lot. I would recommend her to anybody. She's super. Thank you.

  • Reviewed on 2/2/2026

    I really appreciate Dr. Shuman. She [redacted] comes in familiar with my history, and I get the impression she really does remember me personally even though I've only seen her in person a couple of times, typically with a year between meetings. That's really impressive! [redacted]

  • Reviewed on 1/29/2026

    Dr Shuman is the best!

  • Reviewed on 1/29/2026

    Jolene is awesome! So glad she is my pcp!! Informative, kind, caring, knowledgeable!!

  • Reviewed on 1/28/2026

    Dr Shuman is wonderful. She is brilliant and a great listener. I really believe she understands the reasons I come to see her and I feel as if she gives me agency in my care.

  • Reviewed on 1/27/2026

    She is always professional, listening and generally aware of my issues and concerns. [redacted]

  • Reviewed on 1/26/2026

    Dr. Shuman has been my preferred Doctor for several (maybe longer) years. She listens carefully, provides possible solutions that are my decisions to put to use, and is always pleasant, informed, and professional.

  • Reviewed on 1/26/2026

    She is kind respected me friendly

  • Reviewed on 1/21/2026

    She has been my PCP for years. Great doctor.

  • Reviewed on 1/21/2026

    All staff very pleasant and helpful.

  • Reviewed on 1/22/2026

    I've had this doctor for a couple years now and she truly listens and cares. I feel like I'm heard and respected

  • Reviewed on 1/17/2026

    Very professional, polite, and felt I had a very good doctor.

  • Reviewed on 1/16/2026

    Always pleased with my visits with Dr Shuman. My concerns always addressed

  • Reviewed on 1/8/2026

    I have enjoyed my visits with Dr Shuman. I feel comfortable talking about any issues and she's very knowledgeable with anything that I have concerns or questions about.

  • Reviewed on 12/31/2025

    Dr Shuman has always been open and caring.

  • Reviewed on 12/28/2025

    Dr. Shuman has a kind, compressive and coordinated approach to care. She is prepared before the visit and is able to cover a lot to my satisfaction in a short time. She cares about her patients and it is reflected in her performance.

  • Reviewed on 12/20/2025

    Dr. Shuman is always professional and courteous.

  • Reviewed on 12/12/2025

    Everyone has always been respectful and helpful whenever I have gone there

  • Reviewed on 12/9/2025

    Very thorough

  • Reviewed on 12/11/2025

    Yes, I really liked her. It's very professional, very caring. Thank you.

  • Reviewed on 11/30/2025

    I feel as though, I wasn't listened to. I feel she was rude, didn't take my previous symptoms and what not into consideration, and accused me of a certain thing, which is not true and pretty much rushed me out the office after telling me what i had instead of asking

  • Reviewed on 11/17/2025

    Excellent provider. Explained what I needed to know

  • Reviewed on 11/12/2025

    This was not my usual provider, who is fantastic, however they fit me in and I had no problems talking with this provider.

  • Reviewed on 11/13/2025

    Dr Shuman is the best ! Always takes time to address any of my concerns in the nicest way.

  • Reviewed on 11/8/2025

    Good experience

  • Reviewed on 11/4/2025

    Dr. Shuman is a breath of fresh air, compared to any other PCP i've seen.

  • Reviewed on 11/4/2025

    Our family has Dr. Shuman as a primary provider. She is always professional and courteous. Her staff is great.

  • Reviewed on 10/27/2025

    Very knowledgeable, and pleasant. I liked her very much.

  • Reviewed on 10/25/2025

    I hope she never leaves

  • Reviewed on 10/20/2025

    She is amazing

  • Reviewed on 10/3/2025

    Dr. Shuman is the absolute best! She listens, doesn't dismiss issues and concerns and does everything she can to help you to be the best you can be. I don't want any other physician.

  • Reviewed on 10/1/2025

    Dr. Shuman is knowledgeable and effective. She responded to my questions and, I felt, gave me very sound advice.

  • Reviewed on 9/29/2025

    Dr shuman is an amazing provider and I would follow her anywhere she went if f she left.

  • Reviewed on 9/13/2025

    all staff professional; great experience... efficient and knowledgeable

  • Reviewed on 9/10/2025

    Please keep up the great care

  • Reviewed on 9/10/2025

    I really like Dr. Shuman, I feel like she listens to me with my concerns.

  • Reviewed on 9/12/2025

    I like that Dr. Shuman recorded our conversation. I wish you can go back and check it.

  • Reviewed on 9/11/2025

    Good first time experience

  • Reviewed on 8/29/2025

    I really like her a lot. I think she's very nice, very easy going, and easy to talk to.

  • Reviewed on 8/28/2025

    I had a very good experience with Dr Shuman. She is very caring, understanding and way to talk with. She explains everything on a level that I could understand.

  • Reviewed on 8/25/2025

    Very professional and knowledgeable regarding my health history very easy to work with and I have confidence in her decisions.

  • Reviewed on 8/16/2025

    It is great to have Dr Shuman back as my PCP! Happy I was able to get onto her client list.

  • Reviewed on 8/14/2025

    I always feel that she actively listens, communicates and is knowledgeable. She's always empathetic and friendly. Puts you at ease.

  • Reviewed on 8/15/2025

    I just wanted to comment that I established care and this was my initial established care physical appointment seeing the doctor and I was thoroughly impressed and appreciative of the staff and the provider and I want to give a big thank you. And that's it.

  • Reviewed on 8/15/2025

    Dr. Shuman listened well. Her recommendations regarding my care were thoughtful and much appreciated. Follow up to my visit was immediate. She does a great job!

  • Reviewed on 8/15/2025

    Dr. Shuman is the best listener when it comes to doctors that I have known. She is kind, friendly and efficient. She is and asset to the practice. I will follow her wherever she goes!

  • Reviewed on 8/9/2025

    Wonderful

  • Reviewed on 8/7/2025

    I appreciate the time she spent with me discussing my health concerns

  • Reviewed on 8/4/2025

    dr. Shuman rocks as does the staff!! I'm very blessed to have been able to get in before they stopped taking new patients

  • Reviewed on 8/3/2025

    This was my first visit. All the staff were friendly. My PCP was informative, listened,knew of local resources and made me feel comfortable.

  • Reviewed on 7/29/2025

    Professional,courteous,attentive and comfortable to communicate with.

  • Reviewed on 8/4/2025

    Dr Shuman is always considerate, listens to my concerns, explains changes.

  • Reviewed on 7/31/2025

    Jolene Shuman is the consummate professional: Knowledgeable, prompt, and courteous!

  • Reviewed on 7/31/2025

    Dr Shuman was professional & thorough as always

  • Reviewed on 7/30/2025

    I love my PCP! She's awesome, thoughtful, kind, informative, etc, etc, etc

  • Reviewed on 7/24/2025

    The doctor is friendly and knowledgeable. She was willing to listen to my concerns and asked appropriate questions to be sure she understand my needs and then proceeded to address those needs.

  • Reviewed on 7/23/2025

    She always answers any questions i have

  • Reviewed on 7/23/2025

    Dr Shuman is fantastic! [redacted] Thanks for asking for my opinion...

  • Reviewed on 7/16/2025

    She and her staff are EXCELLENT

  • Reviewed on 7/14/2025

    Dr. Shuman is great and explains things very well. And answers all my questions.

  • Reviewed on 7/15/2025

    Great personality and treats a older patient respectfully

  • Reviewed on 7/14/2025

    And Dr. Shuman is caring. She listens. She gives feedback. She goes beyond questions you ask. She asks you questions, which a lot of doctors don't do these days. She remembers what it is you're there for and everything you've been through and are going through. She is a very great personality. She cares. She believes in her job. She believes in the people that she takes care of. And I tell anybody who wants to listen, if they're looking for a doctor, they need to see Dr. Shuman. I can't say anything more than I've been with her off and on for over 20 years, and I couldn't even imagine seeing anyone else. Thank you very much for your time.

  • Reviewed on 7/9/2025

    Doctor listened to my concerns and checked my history. She prescribed good medications that are helping me with my condition.

  • Reviewed on 7/9/2025

    Dr. Shuman was thorough and explained information carefully. This was my first visit and I felt at ease and confident in my care.

  • Reviewed on 7/9/2025

    Dr. Shuman has always been great as a PCP.

  • Reviewed on 7/9/2025

    Very thorough and professional.

  • Reviewed on 7/7/2025

    good experiencee

  • Reviewed on 7/5/2025

    So pleased with Dr. Shuman. She was thoughtful thorough and I left feeling heard and cared for.

  • Reviewed on 7/2/2025

    Dr Shuman is the best primary care doctor I have ever had. I cannot say good about her. Looking forward to many more years with her. She's the best?

  • Reviewed on 7/2/2025

    I moved up all my appointments to see her because of what I found out from the pain management that I found out I had and I wanted clarification with my primary of what's going on

  • Reviewed on 6/29/2025

    Excellent

  • Reviewed on 6/29/2025

    Dr. Shuman's pragmatic approach to health management is much appreciated.

  • Reviewed on 6/20/2025

    She is prepared and has the capacity to provide a comprehensive visit in times when I know doctors schedules are busy.

  • Reviewed on 6/19/2025

    Absolutely the best. Great confidence in her care.

  • Reviewed on 6/18/2025

    The Dr. Has been my Dr. For many years and I am very happy haveing her for my Dr.

  • Reviewed on 6/15/2025

    Staff at this location are always helpful, courteous, & respectful. Appts are held timely without much wait time.

  • Reviewed on 6/16/2025

    I haven't seen the doctor in a while and I felt very comfortable with the doctor and the nurses. I think they were all, I really enjoyed going to the visit and I will enjoy my next visit with her just so that we can get to know each other. This is the first time I had seen her and I was really pleased.

  • Reviewed on 6/7/2025

    Great explanations and helpful.

  • Reviewed on 6/5/2025

    I was only there for INR test and was done through the nurse. I did not see my PCP at the time.

  • Reviewed on 5/30/2025

    Dr. Shuman always listens attentively and respects my needs and concerns. She does not rush my visit, so I felt truly understood when I leave, and confident that we've decided upon the right course of action.

  • Reviewed on 5/13/2025

    She is exceptional! She recommended mental health services unique to her office to help us with the ongoing changes is our lives. Treating the whole per in one place. What a blessing! Thanks.

  • Reviewed on 5/11/2025

    Dr. Jolene Shuman is thoughtful and takes the time to listen to you. She addresses any concerns. She's a great physician.

  • Reviewed on 5/7/2025

    Dr shuman is always compassionate and listens and helpful.

  • Reviewed on 5/7/2025

    Great doctor! [redacted]

  • Reviewed on 5/2/2025

    We waited almost nine months to get in to see Dr. Shuman to make her our doctor. We were very happy to wait. We are very happy with her and look forward to having a good relationship with her in the future.

  • Reviewed on 5/2/2025

    Dr. Shuman is a breath of fresh air with respect to a provider. We have had not so good people in the past and like I said, she's one of a kind and we're so happy to be able to come see her now.

  • Reviewed on 5/1/2025

    For having to wait over a year from my last doctors appointment this appointment it went well.

  • Reviewed on 5/2/2025

    Hi, I did not feel listened to. I felt like I was talked over and just a couple of the concerns I had were dismissed. And I'm frustrated.

  • Reviewed on 5/1/2025

    She took time with me to explain my high blood pressure and to keep a log on my home blood machine to keep track to share my log with her on my next appointment