
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Spanish
- English
Gender
MaleLocations
- Mass Eye and Ear Head and Neck Cancer Program
- 243 Charles Street, Boston, MA 02114
- Get Directions
- phone: 617-573-3489
- fax: 617-573-4131
Expertise
Education
- Fellowship: Massachusetts Eye and Ear, Head/Neck Oncology, 2008
- Internship: UC San Diego Medical Center, Surgery/Otolarnygology, 2007
- Medical Education: University of Rochester School of Medicine and Dentistry, 2001
Board Certifications
- Plastic Surgery Within the Head and Neck: American Board of Otolaryngology - Head and Neck Surgery, 2008
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
237 ratings, 93 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/7/2026
He was very nice and explained it to me. [redacted]
- Reviewed on 2/7/2026
I was very pleased with Dr Richmon and his team at my appointment. He explained things clearly and with professionalism . Thank you!
- Reviewed on 2/7/2026
Everything went great, everything was explained, I fell lucky to have the care provider I have.
- Reviewed on 2/6/2026
It was a very positive experience
- Reviewed on 2/2/2026
The entire office is always great no matter how busy they are!
- Reviewed on 2/2/2026
Good experience.
- Reviewed on 1/18/2026
The receptionist supporting me was exceptional.
- Reviewed on 1/17/2026
This was my first visit. I am a new patient. I hope all the other visits that are scheduled go as well.
- Reviewed on 1/10/2026
Very professional very caring
- Reviewed on 1/10/2026
Always pleasant & professional
- Reviewed on 1/10/2026
My experiences with Dr. Richmon and the staff in his office have always been top notch.
- Reviewed on 1/1/2026
Dr Richmon was clear, succinct and integrated my concerns in his response. He was reassuring during a stressful diagnosis and clearly stated it was stage 0 to contextualize my situation. I have confidence in him. Thank you kindly sir.
- Reviewed on 12/29/2025
So far so good
- Reviewed on 12/29/2025
Dr. Richmon has always provided me with outstanding care. I feel extremely fortunate to have him for my treatment.
- Reviewed on 12/28/2025
I realized that the doctor apparently didn't read my MRI history, and the first doctor or nurse was very confused about my consultation. I realized that the doctor understands the subject but didn't read my exam with me, and that's rude. I hope this gets resolved so it doesn't happen to other patients of his. Why didn't he just copy my medical history that I sent him and show it to me?
- Reviewed on 12/22/2025
The provider, as well as the staff, both clerical and nurses, cared about me as a patient, took the time, knowledge, understanding, and broke things down in a way to which I could understand thoroughly. Any questions, comments, or concerns were addressed in a professional manner, and I would highly recommend any of these individuals in that facility to a family and/or friend.
- Reviewed on 12/22/2025
As always, my experience has always been extremely positive with Dr.Richmon and Staff
- Reviewed on 12/21/2025
Dr Richmon and the PA [redacted] are always very cordial and professional. I am at ease when I visit the offices for the appointments. Hope they keep up their good work.
- Reviewed on 12/20/2025
I think Dr Richmon is just awsume. I really feel that he knows so much about my cancer. I was excited that I had the opportunity to see him. I knew he was very respected in the medical community. I was very pleased with his bedside manners. I know usually very good doctors have poor communication skills with their patients. Great doctor
- Reviewed on 12/7/2025
After they finished no one ask me if I had any questions which I did.
- Reviewed on 12/3/2025
Efficient and caring, thorough and friendly
- Reviewed on 11/28/2025
My experience with Dr Richmon was a positive one. He's very professional, personable and is a terrific listener.
- Reviewed on 11/17/2025
Dr. Richmon and the entire staff was courteous, professional, knowledgeable, and very helpful. Thank you.
- Reviewed on 11/17/2025
Dr. Richmon and the entire team treated me with respect and kindness.
- Reviewed on 11/16/2025
offered good advice for long-term issues with radiation therapy explained results thoughtfully and provided results clearly
- Reviewed on 11/15/2025
Dr. Jeremy Richmond is a rock star!
- Reviewed on 11/15/2025
I love seeing Dr. Richmon, very kind. [redacted]
- Reviewed on 11/10/2025
It was very good. We had an excellent discussion. I appreciated him. That's all I have to say.
- Reviewed on 11/8/2025
Dr Richmon has always treated me in a professional and respectful manner.
- Reviewed on 11/2/2025
My Care Provider was very knowledgeable and polite he seems willing to help me find out what's going on with my neck
- Reviewed on 10/31/2025
Dr. Richmon is the best. He listens, is kind and compassionate. My wife and I completely trust Dr. Richmon.
- Reviewed on 10/27/2025
As usual, my visit was on time and all the staff and doctor were very professional
- Reviewed on 10/25/2025
Dr Richmon is great No complaints.
- Reviewed on 10/25/2025
Excellent!
- Reviewed on 10/13/2025
Dr. Richmon and his staff are wonderful. I appreciate his expertise in correcting my problem and the collegial atmosphere he cultivates with his staff.
- Reviewed on 10/11/2025
Excellent care by this office
- Reviewed on 10/10/2025
Dr Richmon was very patient to listen to me and answered all my concerns.
- Reviewed on 10/5/2025
I'm receiving excellent care from the MEE team and Dr. Richmon. Just knowing I'm in the care of such outstanding professionals is both reassuring and humbling at the same time.
- Reviewed on 10/4/2025
Dr Richmon is a kind, , caring provider whom is very knowledgeable about my medical condition... I am extremely fortunate to be in his care ...
- Reviewed on 9/28/2025
Staff are wonderful, very professional always caring and courteous. Dr Richmon is the best!!
- Reviewed on 9/28/2025
We trust Dr. Richmon
- Reviewed on 9/26/2025
Dr Richmon was thorough, went over previous scans to compare with most recent, listened carefully, and we came to a shared conclusion on what to do.
- Reviewed on 9/23/2025
Dr Richmon is looking at a concerning area. Our next step will be talked about after the results from a biopsy are in. I appreciate the one step at a time approach.
- Reviewed on 9/22/2025
Dr. Richmond was very nice. [redacted] And I just wish I had more time to answer, to ask and get answered questions with him. I was scheduled kind of like last minute for a CT scan. Um, that was right after the appointment, but because we were seeing so late, um, you know, it was very much a rushed appointment, which I didn't feel too comfortable with. Um, but other than that, very, very nice. Um, feel very confident that he feels confident that he can do my surgery and I look forward to working with him.
- Reviewed on 9/20/2025
Dr. Richmon is always so caring and cares about the overall health of his patients
- Reviewed on 9/20/2025
Mass Eye and Ear are the best. I would not be alive if it wasn't for Dr. Richmon. He treats me with compassion and respect. [redacted]
- Reviewed on 9/14/2025
I am always pleased with my experience. Everyone involved is helpful and provides excellent care.
- Reviewed on 9/13/2025
I'm grateful for Dr. Richmon's brilliance and dedication. I trust him and he is very reassuring. I feel so fortunate that he is my doctor and I'm able to get the best care possible. We are so lucky to have MGH close by.
- Reviewed on 8/31/2025
I felt very comfortable during every interaction, from reception to intake and with my medical team. This was a great experience.
- Reviewed on 8/30/2025
Great!!!
- Reviewed on 8/25/2025
I am very fortunate to have found Dr. Richmon as a physician. He takes great care in making sure that I am feeling well and I am seen in a timely manner. Always follows up on my health.
- Reviewed on 8/24/2025
Very professional and thorough.
- Reviewed on 8/23/2025
Excellent
- Reviewed on 8/23/2025
Outstanding level of knowledge and skill, clear medical team approach, incredible openness to questions and allowing me to have family engaged, also able to ask questions. I am grateful to have a surgeon of Dr. Richmon's calibre who gave me confidence to move through this process through surgery and beyond.
- Reviewed on 8/23/2025
Dr. Richmon is a kind, pleasant and knowledgeable professional. I would recommend him highly to others.
- Reviewed on 8/18/2025
Dr Richmon could not improve any aspect of his care for his patients. Along with his expertise with medical issues, he is a caring compassionate and friendly person.
- Reviewed on 8/16/2025
Kind, professional, THOROUGH, knowledgeable,
- Reviewed on 8/16/2025
Very competent and compassionate practitioner. Feel very fortunate to be under his care.
- Reviewed on 8/16/2025
Everything about the appointment was excellent , caring and professional
- Reviewed on 8/16/2025
The entire team was absolutely fantastic. Kind, patient, friendly. Made the experience the best it could have been. Professional from beginning to end.
- Reviewed on 8/10/2025
I'm very confident in the care I will receive.
- Reviewed on 8/4/2025
Dr Richmon and his office were very helpful. They took time with me to explain the situation, the potential treatments. They reassured my wife and I, and we felt much better after leaving his office.
- Reviewed on 8/3/2025
Good experiment. Everyone, including PA very nice and helpful in answering questions and explaining. Dr Richmon is very good. I feel lucky to have him as a specialist.
- Reviewed on 8/2/2025
I had great experience with mass ENT UNBEKIEVABLE
- Reviewed on 7/26/2025
Just waiting to see where we go from here?
- Reviewed on 7/26/2025
Dr. [redacted] and Dr. Richmon are rock stars at their profession. They have crossed off every T and dotted every I on my long journey of surgeries and recoveries. I cannot thank them enough for the work they have done!
- Reviewed on 7/19/2025
Overall experience was positive.
- Reviewed on 7/16/2025
The professionalism care and support provided were top notch!
- Reviewed on 7/16/2025
My visit was taken care of timely and efficiently
- Reviewed on 7/12/2025
I have a good feeling that I get excellent care
- Reviewed on 6/23/2025
Dr. Richmon is the best!
- Reviewed on 6/21/2025
Dr Richmon is always concerned with my health. He is a great doctor and I trust him.
- Reviewed on 6/21/2025
Excellent.
- Reviewed on 6/15/2025
Doctor Richmon and his staff was spectacular. After going to Baystate ENT - from all the paperwork I had to fill out and the muggy feel of the weighting room, this was a night and day experience. Doctor Richmon and his staff wasn't dismissive at all, heard my feelings and I ultimately decided to go forward with Doctor Richmon for my surgery. I feel I'm in very confident hands and can't say enough good things about this provider.
- Reviewed on 6/14/2025
I saw Dr. Richmon, for a follow-up monitoring of the neck and throat surgery he performed a year ago. I was confident that he examined me thoroughly and explained his observations.
- Reviewed on 6/14/2025
Dr Richmon referred us to the appropriate doctors to treat my problem. Thank you to all involved.
- Reviewed on 6/14/2025
I have had nothing but the best treatment from Dr. Richmon and his team. They are professional and shows great professionalism. I feel at ease visit g this office. Starting with [redacted] at the reception the whole team works cohesively.
- Reviewed on 6/9/2025
Yes, I'm very satisfied with the doctor. He was part of a team that worked on me and my only thing was I was a little confused because there was a lot of doctors involved and I wasn't quite sure exactly what each one did during the whole procedures. So that was my only critical part about it was I know all the doctors met, but they never fully explained each step of the stuff to me. Of course I was knocked out and under, you know, anesthesia, but anyways, they did a great job and well and healthy. Thanks for them. So.
- Reviewed on 6/7/2025
He's very nice and explains thing so you clearly understand everything that's happening to you .
- Reviewed on 6/7/2025
Happy and satisfied so far.
- Reviewed on 6/7/2025
as always, excellent.
- Reviewed on 5/24/2025
Definitely was focused on my situation when we were engaged.
- Reviewed on 5/19/2025
Every single time I go to Dr. Richmon's office, it's a pleasure to deal with him and his entire staff. I recommend them every time I possibly can. Thank you. Bye.
- Reviewed on 5/19/2025
top quality care/ very comforting to have this level of care
- Reviewed on 5/19/2025
Dr Richmon I would highly recommend he diagnosed exactly what I had removed the cancer from my tonsil hpv I always felt at ease knowing I was getting the best advice and care by Dr Richmon and his staff
- Reviewed on 5/18/2025
have always taken care of my issues with my ongoing health
- Reviewed on 5/5/2025
and also belongs here. Everything went well at the office visit. They did a quick monitoring of my cancer site, really appreciated it, and they have such a beautiful view from their office. Thanks.
- Reviewed on 5/3/2025
He's been wonderful at each visit.
- Reviewed on 5/2/2025
Appreciated his compassion and care
- Reviewed on 4/14/2025
Dr Richmon and Dr [reacted] are the best in the business..They saved my life no questions asked..My TL was a HUGE scare for Me... They always made and make me feel comfortable... Couldn't say enough Great things about my experience at MEE... Awesome
- Reviewed on 4/14/2025
Dr Richmon is top notch! Super smart but also very kind and spends the time needed with the patient...would highly recommend...
- Reviewed on 4/14/2025
They were very nice to me ,beautiful view of Boston!!
- Reviewed on 4/5/2025
Dr. Richmon is an outstanding doctor and communicator. I feel extremely fortunate to have him as my cancer caretaker. He listens to my concerns and provides clear feedback. I can't say enough positive things about him and his entire staff.