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Jeff Rowland Shaefer

Jeff Rowland Shaefer, DDS, MS

Oral and Maxillofacial SurgeryDentistry

Need help scheduling? Call 617-432-1434

Highlights

Languages

  • English

Gender

Male

About Jeff Rowland Shaefer

Dr. Shaefer is a general dentist with a board certification in orofacial pain and general dentistry. As the director of the Orofacial Pain Clinic at the Harvard School of Dental Medicine (HSDM), he maintains a dental practice where he treats facial pain, temporomandibular disorders, and sleep apnea (sleep disruption), and conducts restorative dentistry. He teaches pain and anxiety management, emergency medicine for dentists, and the post-graduate Pharmacology course.

At Mass General - Boston, Dr. Shaefer serves as assistant professor in the OMS Department and director of the Post-Doctoral Orofacial Pain Fellowship. At his Boston clinic, he specializes in facial pain, temporomandibular disorders, and sleep apnea. At Mass General - Danvers, Dr. Shaefer cares for patients with sleep apnea.

Before joining Harvard, Dr Shaefer built 22 years of dental practice and leadership experience in the USAF Dental Corps. He was one of two TMJ/orofacial pain specialists in the Air Force and the chief of the TMD and Orofacial Pain Clinic at Keesler Medical Center, the Air Force's second largest medical center.

Before his fellowship (see below), Dr. Shaefer served in Europe for 7 years as a base dental surgeon (chief dentist), deputy medical facility commander, and medical facility commander.

Dr Shaefer is a diplomat of the American Academy of Orofacial Pain, the Federal Services Board of General Dentistry, and the Academy of General Dentistry. He is a member of the International Association of Dental Research, the American Academy of Orofacial Pain, the American Pain Society, and the Academy of General Dentistry. He maintains an active dental license in Massachusetts.

With Dr Shaefer as co-PI, HSDM was selected by the National Institutes of Health Pain Consortium as one of 12 US health professional schools to serve as Centers of Excellence in Pain Education. HSDM was the only dental school chosen as the lead institution.

Locations

  1. Mass General Dentistry at Longwood
  2. Mass General Dentistry
    • 165 Cambridge Street, Suite 401, Charles River Plaza, Boston, MA 02114
    • Get Directions

Expertise

Education

  • Board Certification: American Board of General Dentistry, General Dentistry
  • Medical School: Georgetown University School of Medicine, DDS
  • Residency: Wilford Hall USAF Medical Center/SGHR, 59 MDW/GE
  • Fellowship: University of Minnesota Medical School, 1996

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Beech Street
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield_Medicare
  • Cigna
  • Commonwealth Care Alliance
  • Coventry Health Care
  • Delta Dental
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Humana
  • MaineCare
  • Mass General Brigham Health Plan
  • Medicare
  • Met Life Dental
  • MultiPlan/Private Healthcare Systems
  • Senior Whole Health
  • TriCare_Prime
  • TriCare_Standard
  • Tufts Health Plan
  • UnitedHealthcare

Ratings & Reviews

4.5 out of 5

114 ratings, 45 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 9/27/2025

    Great visit by caring providers

  • Reviewed on 9/25/2025

    Wonderful and life saving for my son, so very blessed and grateful. Thank you to Dr. Shaefer and everyone.

  • Reviewed on 9/20/2025

    Gave me interesting "homework". I feel very hopeful

  • Reviewed on 9/18/2025

    Dr. Shaefer and Dr. [redacted] were kind, knowledgeable, and caring. [redacted] I now have high hopes that the 2-year pain journey I have been on is finally in capable hands and there is a light at the end of this tunnel.

  • Reviewed on 8/30/2025

    The doctor is easy to talk to and very informative.

  • Reviewed on 8/28/2025

    Excellent specialist. Very knowledgeable, listens well, good communications, great advice and plan.

  • Reviewed on 8/23/2025

    Knowledgeable, thorough and attentive

  • Reviewed on 8/22/2025

    Yes, this was an initial visit, so my answers were based on that experience. We have not really begun the treatment plan, which will take place at my follow-up visit, which I was able to get in a timely manner. So, so far, so good. Thank you.

  • Reviewed on 8/20/2025

    I hope he never retires

  • Reviewed on 8/14/2025

    Everything has been excellent with this provider, he's thorough & understands my medical needs.

  • Reviewed on 8/8/2025

    Yes, Dr. Shaefer is a great doctor. He explains everything and he spent a lot of time with me explaining my situation and offering help.

  • Reviewed on 8/7/2025

    it was good. ihad no idea what to expect.

  • Reviewed on 7/27/2025

    Dr. Shaefer is always professional and congenial. He is thorough and always listens to what I have to say.

  • Reviewed on 8/1/2025

    High expertise and good listening skills!

  • Reviewed on 7/24/2025

    I found Dr. Shaefer and his Fellow to be highly competent and paid keen attention to detail and the comfort of the patient.

  • Reviewed on 7/3/2025

    It was very good

  • Reviewed on 7/2/2025

    Very nice. I liked him very much. Professional and respectful.

  • Reviewed on 7/2/2025

    Fantastic experience, very caring, very thorough, very paused in their day to make certain that the time was given for for the discussion that we needed to have great experience overall.

  • Reviewed on 6/13/2025

    It's Great

  • Reviewed on 6/11/2025

    Very professional, listens to what you say and truly cares about getting you better

  • Reviewed on 6/7/2025

    Providers offered a fresh analysis of an old issue that had been bothersome to me cover over a year. Their suggested treatment is effective.

  • Reviewed on 6/5/2025

    I have been a patient of Dr. Shaefer for at least 4 years. His expertise in his field has been invaluable for me.

  • Reviewed on 5/22/2025

    My appointment went as expected - Very professional place and extremely competent people

  • Reviewed on 5/21/2025

    Very personable and knowledgeable

  • Reviewed on 4/24/2025

    Dr Shaefer is very knowledgeable. He knew my history , answered my questions and was very aware of my pain. He tried different approaches to help me with my symptoms. Gave me injection to help with my immediate pain and adjusted my appliance to enable me to use it all night. Sometimes he runs a little late but he is worth waiting for.I think he is best in his field.And he is a nice and caring person.

  • Reviewed on 4/24/2025

    Excellent

  • Reviewed on 4/17/2025

    extremely knowledgable...and with solutions

  • Reviewed on 3/19/2025

    I really appreciated the fact that it was a multidisciplinary team and they spent a good amount of time talking to me. They were super friendly. They really wanted to get to know me and the problem that I was having and to help me. So I found that the team was great. I appreciated the length of time that the visit took. It seemed very thorough and like they really cared.

  • Reviewed on 3/19/2025

    Dr. Shaefer listened to my concerns about changing my treatment and decided to stick with what we had done before until we got some other tests done. He was very easy to talk to about this and I was glad that we had discussed it so I'm waiting to get that test done and then I'll go back and see what the next step is. Thank you.

  • Reviewed on 3/17/2025

    This office has state of the art medical equipment that was used to help diagnose my jaw issues. Dr. Shaefer is an expert in the field, very knowledgeable, and explained my medical issue in layman's terms. He has a plan moving forward and I consider myself lucky to be under his care.

  • Reviewed on 3/8/2025

    I have seen Dr. Shaefer FOR MANY YEARS, at present I need more information and out meeting was brusk.

  • Reviewed on 3/5/2025

    Good experience in discussing my issues concerned about the appliance, mouth appliance or sleep apnea with Dr. Jeffrey Shaefer. [redacted].

  • Reviewed on 2/6/2025

    Yes, Dr. Shaefer's visit with [redacted] was a success. He is always very nice and treated me perfectly. So he's a wonderful doctor.

  • Reviewed on 2/3/2025

    This appointment went well. Key concerns were addressed, discussed treatment options, and clarified next steps.

  • Reviewed on 1/29/2025

    It was pretty obvious Dr. Shaefer is seriously good at what he does. I feel completely confident he will get me into the right mandibular device that will put me back in the right place with my sleep apnea ...and I'll be able to feel my best again

  • Reviewed on 1/23/2025

    I've been a patient with Dr. Shaefer for a very long time and I'm always honored to refer someone else to him. My husband is going to get an appointment. He needs a night guard for him with CPAC. So I'm very enjoyable to have him as a doctor.

  • Reviewed on 1/22/2025

    The care provider and the staff in his office were excellent. No complaints about them. [redacted]

  • Reviewed on 1/21/2025

    The doctors were very kind, informative and knowledgeable.

  • Reviewed on 1/8/2025

    Dr. Shaefer is the first and only doctor to ever help me with my TMJ. I actually drive two hours almost, depending on the traffic sometimes more, to go each way because he's been so tremendously helpful in relieving the pain, providing a mouth guard and also teaching me techniques on how to prevent some pain. I'm very grateful for him.

  • Reviewed on 12/28/2024

    Disengaged and did not seem interested in listening to patient or in devising a solution suitable for patient [redacted]

  • Reviewed on 12/22/2024

    Yeah, I found that this provider was mostly kind of indifferent to my situation and my medical concerns. Maybe his personality or something about him that he just didn't seem to care. He was interested in only minimal and basic information necessary for him to go forward with ordering an apnea appliance.

  • Reviewed on 12/21/2024

    Dr. Shaefer is great.

  • Reviewed on 12/20/2024

    Dr Shaefer always does an excelent job taking care of me. Over the years he has helped me with my medical issues and contunies to provide amazing care.

  • Reviewed on 11/30/2024

    Dr Shaefer previously made an oral appliance for me that brought me from a 27 on the scale down to a 10. It has made a tremendous difference in how rested I feel when I wake up from a night of restorative sleep. I have recommended and will continue to encourage friends who suffer from sleep apnea to make an apointment with Dr Shaefer.

  • Reviewed on 11/27/2024

    Great experience