
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Spanish
- English
Gender
FemaleLocations
- Massachusetts General Primary Care Clinic at Chelsea Community Health Center
- 151 Everett Avenue, Chelsea, MA 02150
- Get Directions
- phone: 617-889-8580
- fax: 617-889-8579
- Massachusetts General Infectious Disease Clinic
- 55 Fruit Street, Cox Building, 5t Floor, Suite 515, Boston, MA 02114
- Get Directions
- phone: 617-726-3906
- fax: 617-726-7653
Expertise
Education
- Fellowship: Massachusetts General Hospital, Infectious Diseases, 2016
- Residency: Massachusetts General Hospital, Internal Medicine, 2014
- Medical Education: Case Western Reserve University, 2011
Board Certifications
- Infectious Disease: American Board of Internal Medicine, 2016
- Internal Medicine: American Board of Internal Medicine, 2014
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- MassHealth ACO
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicaid VT
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
- WellSense NH
Ratings & Reviews
4.9 out of 5
75 ratings, 37 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/25/2026
The service is excellent, their recommendations are always spot on, and they always treat me wonderfully.
- Reviewed on 1/26/2026
She spent extra time with me to make sure I understood all aspects of my condition and that I was able to ask all of my questions. I also found her to be compassionate toward my history and current situation.
- Reviewed on 1/15/2026
Dr. Chu is simply amazing. I've had her for, I don't even know how many years. It's probably been over 10 years that I've been seeing her. She's absolutely amazing and I couldn't ask for a better doctor.
- Reviewed on 12/21/2025
She is a very good provider and very knowledgeable and is good at explaining what needs to be said.
- Reviewed on 12/14/2025
This was a 1st consult visit to address specific issues. Dr Chu was thorough and completely up to date on my medical history and reasons for being there. I feel I am in very good hands.
- Reviewed on 12/11/2025
Dr. Chu is the real MVP at MGH. Honestly, they're lucky to have her because she's got that perfect combo of brains, professionalism, and the patience of a saint. She never makes me feel dumb when I don't get something - instead, she breaks it down so well that even I walk away thinking, "Wow, I actually understand this now!" And let's talk results: thanks to her hard work and persistence, I can now proudly say I'm a former smoker and drinker. Yep, retired from both bad habits - and it feels like I just won the championship game. I'm beyond grateful for her dedication, and I'll happily brag that Dr. Chu helped me trade cigarettes and booze for fresh air and clear mornings.
- Reviewed on 12/9/2025
Very knowledgeable and caring physician. I feel very fortunate to have Dr. Chu as my PCP.
- Reviewed on 12/8/2025
Getting into MGB FRUIT ST is a nightmare!!!!! Dr chu is amazing
- Reviewed on 12/4/2025
Dr. Chu is extremely attentive and genuinely seems to care about my medical concerns. I feel validated and heard. I very much appreciate her!
- Reviewed on 12/3/2025
Always answers all of my questions and concerns---never have to wait long--listens to all my concerns and provides advice on treatment other providers state and helps with options-and explains why
- Reviewed on 12/3/2025
She's really very good and very attentive and follows up whatever I want to talk to her about.
- Reviewed on 11/24/2025
I think I am getting the best health care under my doctor Chu and at MGH Chelsea, MA. They're the best people who really care about patients. [redacted]
- Reviewed on 11/24/2025
My experience with the doctor and nurse was excellent; they were very professional, and I would be happy to see them again soon. I just want to say thank you ! for everything you do !
- Reviewed on 11/16/2025
Dr Chu is fantastic. From the first time I met her, she was very well informed of my extensive history. That said, she has been an active listener and genuinely concerned for my well being. I am fortunate to have her as an exceptional provider and advocate
- Reviewed on 10/19/2025
Dr Chu is outstanding! She listens and provides excellent information. I can't say enough about her!
- Reviewed on 10/13/2025
My new doctor is very good
- Reviewed on 10/13/2025
Excellent physician
- Reviewed on 10/12/2025
I love the chelsea clinic and my team here. They are so kind and lovely and I tell everyone. Dr Chu is amazing!!!
- Reviewed on 10/4/2025
Knowledgeable and caring
- Reviewed on 10/1/2025
Well, for me it has been excellent and thank you because you have had to be healthy and everything has been excellent.
- Reviewed on 9/16/2025
she is thorough kind and professional, I am grateful that she cares for me
- Reviewed on 9/8/2025
Dr Chu always listens and I always feel heard. She explains meds,tests,and treatments more than once if needed. Never had a physician like her. She is a credit to MGB!
- Reviewed on 9/4/2025
I like Dr Chu very much.
- Reviewed on 8/10/2025
Excellent all around!
- Reviewed on 7/24/2025
I've been in my general for like 12, 13 years, and I got the best doctor that I have in my life.
- Reviewed on 7/6/2025
Dr. Chu is a very good doctor and always look out for my interest
- Reviewed on 7/2/2025
It was a good, they did alright. Yeah, they're pretty good. Yeah, my doctor's good and my nurse and everything was a pretty good thing. I don't know, that's about it, I guess. Thank you.
- Reviewed on 7/1/2025
...10+ years without a negative outcome. Dr. Chu is an excellent physician who listens to me, always. In this household, she is loved and held in high esteem.
- Reviewed on 6/8/2025
Dr. Chu is an amazing doctor. She never rushes me and always makes me feel heard. She honestly cares about my health and well being.
- Reviewed on 6/5/2025
My experience has always been the best when I have to go for my checkups. Dr. Chu is very professional and very empathetic. I feel very well assisted by her, as well as by Robert and [redacted]. They are attentive people who make you feel confident in the fact of health care.
- Reviewed on 6/6/2025
He is a very kind professional and does his job very well, providing a great quality of life. [redacted]
- Reviewed on 6/5/2025
She was very upbeat and made me feel comfortable.
- Reviewed on 4/21/2025
I just love her ability to explain things to me and her care and kindness!
- Reviewed on 4/14/2025
i am happy with care i have received all in all
- Reviewed on 4/14/2025
Dr. Chu is a great Doctor, she takes great care of me! Also you know that she does care! I'm lucky to have her in my team of doctors.
- Reviewed on 4/8/2025
Dr. Jackie Chu is an amazing doctor. She always listens to my concerns, has an open discussion with me and provides a treatment plan that is thoughtful, concise and well explained. She is always reachable any time I have questions or concerns. I wouldn't want any other primary care doctor in the MGB.
- Reviewed on 4/2/2025
He goes above and beyond and really makes me feel like family.