Hsinlin Thomas Cheng, MD, PhD

very good

I had a good experience with this care provider, [redacted]

I have full confidence in his care.

Doctor Cheng and his associate were quite familiar with my medical history He took the time to explain the procedure and put any anxiety I had at ease. Doctor Cheng is truly credit MGH and should be considered a valuable asset to your team

I just feel that when these appointments take place, that the appointment should not feel so hurried. And I think that when you have an appointment, you also should be aware of the fact that there is a student or another doctor in the office prior to you going into that room. I feel sometimes that this doctor should have his undivided attention to his patient and not having somebody else in the room all the time.

Dr. Cheng is very kind and caring to his patients.

He was concerned about my issue, unfortunately nothing more he could do that wasn't being done. He did give suggestions for my current provider.

Zoom provides an efficient way to meet my needs

I am grateful for the professionalism and care I receive.

I was skeptical about an initial visit being virtual, but felt listened to and attended to.

Dr. Cheng is always prompt and attentive.

Very grateful that he is my doctor! Excellent care!

He is the only doctor I've seen in 20+ years who could figure out what is causing my headaches and put me on the path to having no more headaches! He is simply amazing! Thank you! Thank you! Thank you!

Excellent

And Dr. Cheng is not only a brilliant neurologist, a national and international researcher, he is a kind and caring human being. [redacted] I've met early doctors. He is at the top of the pyramid. I have rare diseases. He's been the only doctor that has done the research, helped me, found me other specialists who could at least try to help me. I would not be here if I hadn't researched and found him regarding complex rejuvenation syndrome. [redacted]

The appointments are always very quick so we do not talk much or review my history. He is very kind and thorough.

I have no issues with the provider once I connected with the virtual video. He answered my questions and was very pleasant.

Dr Cheng is always the best

Dr Cheng and his student very helpful and took their time to listen even though I was just get pin point injections. The receptionists where nice but seemed very disorganized when I left. Had an afternoon appointment and no one knew who was in charge of doctors calendar for appointment and they almost forgot to take my blood pressure and grabbed me as I was leaving.? Doctors where awesome and others (no nurses did not help me this time) where just ok, for a neurological office it was not what MGH usually is

Dr. Cheng was attentive and genuinely concerned about what was going on with me. I appreciate his thoughtfulness with my treatment plan. 2 things - just a little hard to understand thru the zoom mtg. Although the virtual meeting is really convenient, I think I would have been able to communicate as well as understand his comments better if it were an in-person visit. Thank you

Dr.Cheng is the best doctor I have dealt with in my life,I thank GOD for him.

Dr Cheng is an awesome provider I really like his opinion on my neurological care.

My neurologist listens attentively and is very knowledgeable of my condition if I have emergency I am seen that day as an emergency.! I appreciate his care and his concern about my pain management Ali Though sometimes frustrating to both of us we come together with new ideas ? n moving forward ! Before I met him My life was such pain at least now I'm At manageable place and have better understanding and support from my neurologist

Began virtual appontment on time. Overall, a very satisfactory meeting.

Dr. Cheng is a wonderful neurologist who listens to his patients and helps guide care in line with what the patient wants. Jennifer Cheng is also marvelous and helped me set this up out of genuine concern - I can't thank the Cheng's enough for helping me.

It was my first zoom meeting and it was a little different. I felt I was being rushed. [redacted] An appointment was made for the next step in my treatmrnt but was not explained fully.

Helpful, no fluff which I appreciate, listened to my concerns and was real about my condition

Dr. Cheng has been a wonderful provider of excellent care for me. His careful thoughts and treatment of my health problems has been very successful. I am most thankful for his care.

All of my interaction with MGH has been excellent. Dr. Cheng, whom I met recently, is extremely thorough and his input is always appreciated.

Knowledgeable neurologist. Slight language barrier made bilateral communication a bit tricky. Some errors were noted in provider's follow up visit note, including incorrect patient gender.

He usually listens to what I have to say and be very patient as English is not my primary language.

I do appreciate Dr. Cheng and especially within the coordination of care that's also provided by the team of Dr. [redacted] and the other remaining staff. I do appreciate that. The unfortunate recurrence of my pain makes me a continued patient and my confidence that we can figure out a solution is high, just taking it one day at a time. I appreciate the responsiveness and the attention and the follow- up to date.

Dr. Cheng gave me some hope about my migraines. That there is a cause, and if we address the cause of my migraines, we can get them under control. That has given me so much relief to know that living with less pain is within reach.

Dr. Cheng's knowledge of my condition was incredible. He has been able to provide me with relief of pain that I've had over 20 years. And I would highly recommend Dr. Cheng to any of my family or friends.

Dr. Cheng, my neurologist, is absolutely positively amazing. He's extremely professional. He cares a lot about his patients. He gives all the information to any and all questions that you have, and he is just an overall an outstanding doctor. I am very happy with all the care that has always been provided to me from him. He's a great asset to Mass General. Thank you.

Listens talks clearly about concerns

Dr. Cheng has always been extremely professional, competent, and thoughtful in his care for me. Period. I appreciate very much all he has done for me to relieve my pain. Period. Thank you.

The doctor is always knowledgeable and helpful.

It's too early to really say much, this was a first visit after being referred to the facial pain clinic at Mass General. The Dr. did not appear to have reviewed the notes from the referring doctor and mostly gathered information, but hopefully he can help with my issue.

Ive been suffering with neurological pain for years. My first visit with Dr. Cheng was great. He was very thorough and kind. He really took the time to get to know my issues. I look forward to being under his care.