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Gregory W Randolph

Gregory W Randolph, MD

Otolaryngology

Highlights

Age Groups Seen

  • Adults
  • Geriatrics

Languages

  • English

Gender

Male

Locations

  1. Mass General Brigham Cancer Institute Center for Head and Neck Cancer Surgical Oncology
    • 32 Fruit Street, Yawkey Building, 7th Floor, Suite 7b, Boston, MA 02114
    • Get Directions
  2. Mass Eye and Ear Otolaryngology Clinic

Expertise

Education

  • Residency: Massachusetts Eye and Ear, Otolaryngology, 1992
  • Internship: New York Hospital, 1988
  • Medical Education: Weill Cornell Medical College, 1987

Board Certifications

  • Plastic Surgery Within the Head and Neck: American Board of Otolaryngology - Head and Neck Surgery, 1993

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Beech Street
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield - Indemnity
  • Blue Cross Blue Shield Medicare
  • Cigna
  • Commonwealth Care Alliance
  • Community Health Options
  • Coventry
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Humana
  • Maine Community Health Options
  • Mass General Brigham Health Plan
  • MassHealth
  • Medicaid CT
  • Medicaid ME
  • Medicaid NH
  • Medicaid RI
  • Medicaid VT
  • Medicare
  • Medicare ACO
  • Multiplan
  • Railroad Medicare
  • Senior Whole Health
  • TriCare
  • Tufts Health Plan
  • Tufts Medicare Preferred
  • Tufts Public Health Plan
  • United Health Care
  • Wellpoint
  • WellSense
  • WellSense NH

Ratings & Reviews

4.8 out of 5

213 ratings, 94 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 2/5/2026

    Dr. Randolph is knowledgable in his field and I value his direction. Thank you

  • Reviewed on 2/4/2026

    All providers were fantastic ! [redacted]

  • Reviewed on 2/4/2026

    Dr G. Randolph is most compassionate, understanding and caring. I have great respect for him and his ability to take care of my problem. I was a patient of his in 2012 and he is just as caring, understanding and compassionate now as then. I am thrilled to still have him as my doctor.

  • Reviewed on 1/31/2026

    Dr Randolph was absolutely fabulous! I have only great things to say about him including his fellow [redacted] and his entire staff. They treated me like I was their most important patient and got me on their schedule as fast as they could. Definitely a 5 star experience all around. Thank you for making a scary situation as simple as possible.

  • Reviewed on 1/18/2026

    Very informative and knowledgeable

  • Reviewed on 1/17/2026

    Dr Randolph always provides me with excellent care, advice and respect while explaining any health issues in a comprehensive manner. Wonderful physician and surgeon! [redacted]

  • Reviewed on 1/16/2026

    Yes, I was very pleased with Dr. Randolph. I was very pleased with the team that I met with. The entire organization, from the reception to the nurse, to the PA, was a very, very, very good experience. I could not stress enough how much better I felt leaving the organization, leaving the doctor's office before coming. I was exceptionally relieved and very happy and very, I felt very informed. Thank you.

  • Reviewed on 12/31/2025

    Technology exists so that providers do not need to have their backs turned while entering data into the EHR. This would help the patient experience.

  • Reviewed on 12/29/2025

    Dr. Randolph is an outstanding doctor who has provided me with excellent care. I feel extraordinarily lucky to have him as my care provider.

  • Reviewed on 12/24/2025

    I felt so confident in the care and the knowledge that the Doctors provided for me.

  • Reviewed on 12/20/2025

    I am so fortunate to have Dr. Randolph as a provider. [redacted] The entire experience was seamless!

  • Reviewed on 12/17/2025

    Dr. Randolph and his fellow Dr. [redacted] were very engaging and fully explained things.

  • Reviewed on 12/17/2025

    Very pleasant experience

  • Reviewed on 12/15/2025

    Dr. Randolph is an outstanding physician. I would recommend him to anyone, my family members and friends. Thank you.

  • Reviewed on 12/12/2025

    Dr Randolph is very knowledgeable and skilled. He is also courteous and kind. I am grateful to have him as my provider.

  • Reviewed on 12/12/2025

    Dr. Randolph is the best doctor I have seen. I feel lucky to be one of his patients. I am thankful for his expertise and his discussions with me around a pretty complex situation.

  • Reviewed on 12/12/2025

    I feel this provider has my best interest at heart and is a very caring provider.

  • Reviewed on 12/11/2025

    Dr Randolph is very thorough and takes the time to explain test results and future appointments. He also listens to your concerns.

  • Reviewed on 12/11/2025

    caring and completely prepared for my visit

  • Reviewed on 12/7/2025

    Very satisfied!

  • Reviewed on 11/30/2025

    The doctors are great. [redacted]

  • Reviewed on 11/29/2025

    Nice to deal with the best

  • Reviewed on 11/20/2025

    I have to say the wait was very long. It was around two hours. But the doctors was definitely worth the wait!

  • Reviewed on 11/19/2025

    The care team seemed knowledgeable, respectful and provided all the information I needed.

  • Reviewed on 11/19/2025

    Excellent care by provider, fellow and support staff

  • Reviewed on 11/19/2025

    Fabulous provider that I totally trust.

  • Reviewed on 11/19/2025

    He explained what needs to be done. He answered my questions.

  • Reviewed on 11/19/2025

    Very knowledgeably, good questions, listens.

  • Reviewed on 11/6/2025

    Dr, Randolph is a true professional and a genuine human being.

  • Reviewed on 11/2/2025

    He is pleasant and protective of his patients.

  • Reviewed on 11/2/2025

    The receptionist who initially greeted me upon arrival was fantastic. The receptionist who I had to work with when leaving and scheduling was simply NOT. If she head been my greeting receptionist it would have completely changed my mindset on whether I would continue with Dr. Randolph. I hope you appreciate the honesty I am providing.

  • Reviewed on 10/28/2025

    Excellent provider.

  • Reviewed on 10/29/2025

    Dr. Randolph is great. He's kind, he's professional, and he's thorough. I travel all the way there to see him.

  • Reviewed on 10/15/2025

    Dr. Randolph has a very busy practice and yet, I was seen the next day after I called. I appreciated this very much. [redacted] (the Fellow) spent quality time scoping my throat, and working to get pertinent history. He provided, safe, effective and thoughtful care. Dr. Randolph's arrival into my appointment to explain the need for further imaging, was difficult for my husband and me to hear. Suffice it to say, we understand, but are frustrated by the lengthy, sometimes repetitive, and costly (time, quality of life and money) process to address an issue that is likely needing surgical intervention. Thank you for your patience.

  • Reviewed on 10/14/2025

    The doctor is personable, attentive to my needs and a nice man. I appreciate him and respect his opinions. Since I am only in a "watch" mode for thyroid nodules, it is a t a quick appt, so I don't have any more commentary to offer.

  • Reviewed on 10/12/2025

    Dr Randolph is an attentive provider who provides excellent care.

  • Reviewed on 10/10/2025

    I left with confidence that my health was in the hands of the right Doctors

  • Reviewed on 10/8/2025

    I was disappointed in the Doctor manner I felt because I was a worker in the hospital he hurried me and treated me like I was bothering him.

  • Reviewed on 10/4/2025

    [redacted] The staff was friendly, I felt comfortable and they answered all of my questions in great detail.

  • Reviewed on 10/11/2025

    He seemed knowledgeable and I look forward to working with him

  • Reviewed on 10/2/2025

    Great care

  • Reviewed on 10/1/2025

    Great

  • Reviewed on 10/9/2025

    Dr Randolph is the most knowledgeable , in his field, he is so talented in his field, it would be difficult to see anyone else.

  • Reviewed on 9/25/2025

    Great Doctor

  • Reviewed on 9/21/2025

    The fellow who saw me (don't recall his name) was very informative. Dr. Randolph knew everything about my case and had to re-explain something once. There's a typo in the information sheet in RFA, 6th bullet point.

  • Reviewed on 9/21/2025

    Excellent.

  • Reviewed on 9/6/2025

    Dr.Randolph is always kind and friendly. He always makes sure that all of your questions are concerns are answered and taken care of. You never leave him doubting or not being sure about anything.Dr.Randolph always makes sure that if you have any concerns or questions at any time make sure that you call him and they will be taken care of. I have the greatest respect and love of Dr. Randolph.

  • Reviewed on 9/2/2025

    It was my first visit and I was very surprised the MD didn't have any info on me other than a referral. No biopsy information or history of my case. On my next visit I will carry with me all the medical reports.

  • Reviewed on 8/28/2025

    This was my first time at MEEI and, as an international patient, overall I was impressed with the care of the team. [redacted] Dr Randolph and his team were exceptional and, so far, Im glad to have chosen MEEI. I am awaiting my procedure but had a good initial experience.

  • Reviewed on 8/27/2025

    Dr Randolph and his staff were amazing and were very informed of my rare disease and made me feel like I am in great hands. I had to fly here to Massachusetts to find a specialist who I feel confident that I will be taken care of me.

  • Reviewed on 8/23/2025

    Extremely brilliant doctor, knew everything about the issue I'm dealing with and what to do and what not to do. So glad I made the trip from Rhode Island to see him, definitely worth it. If I need surgery in the future it will be him and only him that will do it for me. In fact I've never been to a doctor that was so clear precise and intelligent, definitely in a league of his own.

  • Reviewed on 8/21/2025

    I very much appreciate Dr. Randolph, Dr. [redacted] and the other doctors taking the time to review my medical history around my cancer and meeting with me and my family to see if there might be alternative treatment(s) besides surgery. They were thoughtful in answering our questions and providing reasons for possible results of each of the options. They also took the time to answer all of the questions we poised.

  • Reviewed on 8/18/2025

    I felt heard by Dr Randolph and he listened to what I had to say. He explained things in a way I understood and I am confident he will provide the best care for me.

  • Reviewed on 8/16/2025

    I am blessed to have Dr. Randolph as my provider. I feel safe and extremely well cared for.

  • Reviewed on 8/16/2025

    I had hoped to be able to ask Dr Randolph questions specific to IF I opted for thyroid removal, [redacted] but I wasn't afforded the opportunity. The 3 times I politely asked to speak to clear up how long I've been on anti thyroid meds, [redacted] I was told "You're here to listen to me, right?". I left very discouraged and not as informed as I had hoped. [redacted]

  • Reviewed on 8/14/2025

    I've been there 3 times. The wait is always long. This one was 45 mins. The one before that was well over an hour. Other than the wait, he's a good doctor.

  • Reviewed on 8/11/2025

    Words cannot express the gratitude and confidence I have that I am in the best possible care.

  • Reviewed on 8/8/2025

    [redacted] Dr Randolph is also awesome and discussed everything about my upcoming surgery to the point!

  • Reviewed on 8/6/2025

    Excellent

  • Reviewed on 8/1/2025

    Dr. Randolph and his team are by far the best doctors I have ever had. I am always happy when I leave no matter what the outcome is and I feel like the team cares about me. Not much of that anymore these days. Dr. Randolph specifically is top notch.

  • Reviewed on 7/30/2025

    My anxiety level dropped considerably after speaking with Dr. Randolph. He explained what was happening in my thyroid in easy to understand terms. I feel very well cared for and I am looking forward to getting my situation solved.

  • Reviewed on 7/30/2025

    He's very knowledgeable and listens to your concerns. He explained my medical condition well.

  • Reviewed on 7/30/2025

    Dr Randolph, his staff, and radiology provided excellent care.

  • Reviewed on 7/30/2025

    Professional and efficient

  • Reviewed on 7/26/2025

    My visit with Dr. Randolph was easy, he was very easy to talk with and he listened to my questions and answered them.

  • Reviewed on 7/14/2025

    A cancer diagnosis thrusts anyone into the realm of uncertainty and fear. The team of Dr. Randolph and the extraordinary professionals at the Massachusetts Eye and Ear Infirmary, from start to finish, have been extraordinary. They're competent. They're humane. They're kind. They're meticulous. their sorrow, their communicative. Every single aspect of the experience reinforces the certainty of confidence that I have that this is the right team for me to be so fortunate, to be so blessed, to be able to say is my surgical team for my advanced thyroid cancer.

  • Reviewed on 7/14/2025

    I found Dr. Gregory Randolph to be a very good listener, caring, concerning about problems that I may have and any intrepidation about upcoming surgery. He has a great bedside manner and just made me feel at ease and took a lot of the worry off my shoulders. And the gentleman that he had with him was an intern, I believe, a Dr. [redacted]. He was absolutely terrific. So my experience was great. It was a little bit of a wait, but then I got to spend as much time as I needed with Dr. Randolph. So it was all very good. Thank you.

  • Reviewed on 7/14/2025

    Dr. Randolph is excellent in every way. He's kind, he's comparing, compassionate, he's very knowledgeable, he's very kind, he's very interested in what you have to say, and I would 100%, and I already have, recommended him to someone else. Thank you.

  • Reviewed on 7/13/2025

    I think Dr. Randolph is truly amazing, but the amount of time that we have to wait for a scheduled appointment is a little unreasonable. I'm doing it because I love Dr. Randolph, but, geez, the whole day is pretty much shot. [redacted]

  • Reviewed on 7/13/2025

    I was pleased with provider's demeanor. Dr Randolph shared his medical knowledge and expertise in a way that I could understand. He allowed time for questions during his consult. Overall pleased with my experience at MGH.

  • Reviewed on 7/12/2025

    He is very kind

  • Reviewed on 7/3/2025

    I am very grateful that I come to see Dr. Randolph, I was scared with my diagnosis and he explain very clear, after seeing him my hope increased and I am feeling secure.

  • Reviewed on 7/2/2025

    Dr Randolph & his team are exceptional.

  • Reviewed on 6/28/2025

    Great doctor, and he was over two hours late.

  • Reviewed on 6/20/2025

    I always find my experience very good in this department

  • Reviewed on 6/18/2025

    As a top rated specialist....was grateful to have Dr Randolphs attention . But unfortunately, perhaps not enough time to have the fact facing surgery to quell my fears if you will with more time for questions, etc. . A side note, I let it go because, given my situation, I feel I am not priority at this time due to many other people truly needing Dr Randolph at this time of urgent need.

  • Reviewed on 6/18/2025

    Waiting time in the doctor's office is very long.

  • Reviewed on 6/15/2025

    I feel extremely fortunate to receive expert care from this provider.

  • Reviewed on 6/14/2025

    Dr Randolph's office was very helpful in getting appointments scheduled quickly to address my issue. I greatly appreciated Dr Randolph's experience and the manner in which he treated my condition.

  • Reviewed on 6/11/2025

    Dr. Randolph is a phenomenal doctor and surgeon. I trust his opinion, he explains everything clearly, communicates very well and quickly, and I feel listened to and supported. I feel very lucky to have found him for my condition.

  • Reviewed on 6/7/2025

    Very nice as usual.

  • Reviewed on 6/7/2025

    Caring and always follows up answers all questions

  • Reviewed on 6/7/2025

    The Doctor kept looking at my husband instead of me when he was talking and I had to ask him to please talk to me. He wouldn't let me ask questions while he was talking and I have memory loss so I had to wait for him to tell me about 5 times the same thing. He was abrupt.

  • Reviewed on 6/5/2025

    Very impressive Dr in experience and patient interaction. I would trust him.

  • Reviewed on 6/4/2025

    I am very grateful that Dr. Randolph is one of my primary providers, for 7 years now.

  • Reviewed on 5/19/2025

    Dr. Randolph is obviously in high demand - easy to understand this given his superb knowledge and ability to explain things. However this high level of demand creates very long wait times at least on the day of my appointment.

  • Reviewed on 5/19/2025

    Each time I had to visit this provider, I had to wait for more than an hour, for like five minutes visit. Each visit, it didn't take more than five minutes or like seven minutes, but I had to wait like, you know, more than an hour to see him. So if that can be eliminated and can be made shorter, that would have been helpful. For someone who comes from long distance, like, you know, two hours wait is a long time. I appreciate that. Thank you so much. Yeah. Bye-bye.

  • Reviewed on 5/18/2025

    Feel very lucky to have him treating me

  • Reviewed on 5/10/2025

    I am so grateful to be under the care of Dr. Randolph and his staff. They are very busy people but still manage to remain calm and considerate.

  • Reviewed on 5/7/2025

    Dr.Randolph provides a first class doctors visit.

  • Reviewed on 4/21/2025

    Dr. Randolph is well worth the time in effort to drive from Rhode Island to see him. I feel confident that he is doing follow up as needed.

  • Reviewed on 4/21/2025

    I have been very pleased with the care provided by Dr. Randolph.

  • Reviewed on 4/14/2025

    I think the The doctor is excellent

  • Reviewed on 4/3/2025

    I was very pleased to be seen right away and that the provider addressed my concerns and came up with a care plan that was appropriate to solve my problem.