Fan Di Xia, MD

She seems to be in a hurry, spent less than 10 minutes and rush out.

I waited well over a year for this appointment with the doctor spending about 5-7max minutes with me. I had many questions which were dismissed, rushed, and unanswered with "I don't know", "we don't work with anyone who removes moles and do not refer out". I have been to other dermatologists who have spent the time to answer concerns and yes, refer out when they are unable to provide the care. [redacted]

Dr. Xia only knew my name because it was on the paperwork. She did not look at my chart, did not go over the things she did and prescribed last year nor looked at those spots. She seemed like it was an inconvenience to answer my questions, barely talked to me and the body check was done in less than 10 minutes. I felt like I was on an assemble line, one down, on to the next one. [redacted] She may be a good doctor, but hard to tell with her briskness and dismissive attitude. [redacted] Hope she gave me a good skin check, she sure didn't give me good answers to my concerns or questions. [redacted]

The doctor was nice and listened a bit to what I was saying, but was rushing because she was behind and busy. The issue I was there for was not addressed and I was told she didn't have the tools to do the biopsy my PCP had referred me there for. I later found out a "punch" biopsy should have been done or booked. I thought I could then just do an all over body skin check, Since I was there and was told she could not help me with my main concern. I was told she did not have time for that and I needed to make an appt. [redacted]

I received excellent service; the reception staff provided great assistance.

[redacted] I felt that my concerns were not fully listened to, and the examination did not seem thorough. I was given a diagnosis without discussion of other possible causes, and my main concern remains unresolved. This experience was frustrating and disappointing.

All good

very nice doctor shows respect for her patients!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This was a very positive experience

The doctor was not aware of my medical interactions with this department. She had to leave the examining room to confirm prior procedures I mentioned to her. She seemed rushed and not at all interested in me. It was like being on an assembly line. [redacted]

First time I saw this provider due to difficulties getting an appt with my regular provider. I was very satisfied with the care I received

The experience with the provider went as good as it could have given the findings.

Dr. Xia is very thorough and careful. I appreciate that as I have a lot of sun damage.

My appointment and my concerns felt rushed. I didn't feel heard or if I didn't have a history of whatever I was going there for if it wasn't important.

Rushed me out, dismissed my concerns, did not offer options,

[redacted] Found her to condescending.

[redacted] I was satisfied.

[redacted] Felt extremely rushed and I said I had a few areas I was concerned about she didn't even ask what those were and wasn't helpful at all. [redacted]

Excellent service

Courteous and friendly staff!

Very through great

Doctor was excellant and very professional.

Excellent service and professional care

Im receiving excellent care at the Danvers location. My only issue is the dermatology appointments are booked out almost a year.

She's great. Not a lot of chit chat which is good for time management not as good to have a relationship. Never asks, oddly, if I use sun block. My last dermatologist always asked and asked about reapplying. Seems important

Very professional

The Dr. wasnt really into it. She left us in the room not saying. too much. [redacted] Not too Happy with Dr. [redacted]

Doctor completed a skin scan and then prepared to leave the room. Doctor did not ask if I had any questions. This probably took 4 minutes. I did have a number of follow up questions because it had been nearly 2 years since last visit [redacted] As they were half out the door, I asked my follow ups. Response were direct but very quick. Provider tried to leave again, before I could ask my other questions. I felt very rushed on topics that were essential. [redacted]

My exam was done professionally. It was done quickly. I was examined from head to toe. Thank you.

The doctor was fantastic, friendly and professional. I really thought and felt that she took quality time with me.

Thank you.

My experience with the doctor was wonderful. She is one of my favorite doctors I see and I very much like coming in there. [redacted] Dr. Xia is great. [redacted]

[redacted] She was thorough with me but was rushing because she had so many people to see. She breezed in and out and it would have been so much better if she sat and said hello for the extra 5 seconds it takes to make a connection with a patient.

[redacted] I didn't feel like I was able to ask many questions because she was in such a rush. Not a great experience. [redacted] I don't feel like I got much out of this appointment at all. [redacted]

[redacted] doctor was quick doesn't even let me explain

She is amazing. She really does a thorough job.

It feels nice to have an established relationship,

She was great.

Glad I went to the appointment and had areas checked by professional.

She was entirely focused on doing the skin review, which she did quickly, but there was no real engagement with me beyond that. I would have liked to have heard a few tips about skincare, you know, such as a lotion or a sunblock or whatever, but she was, I think, moving quickly and not particularly chatty. [redacted]

the provider listened to me and was respectful and everything and helpful in the appointment, but i never received notes about the appointment afterward. [redacted]

It was my first appointment with Dr. Xia - I was very pleased with the care that I received.

She was great!

Dr Xia was very thorough in her exam and listened to the concerns I brought to this appointment. I appreciated the time she took in explaining the issues as well.

pleasant, explained and allowed me to decide

I can only express my gratitude for the attention and kindness shown to me!

This care provider has always been wxcellent.

[redacted] Dr. Xia is personable and kind and thorough and knowledgeable. I appreciate her attention to detail and that she explains the things I see on my skin in simple terms.

From check-in to check out I was treated with respect. The nurse was amazing, she remembered my needs with being numbed, the doctor came in and first question was "are you still at Lahey Winchester". I do the same with my patience and until its done with me I dont realize how important it is.

Dr. Xia is excellent in every respect.

excellent

The visit felt very dismissive. Essentially saying the only way to get treatment to my psoriasis would be to stop breast feeding. Other remedies were only given when I asked specifically for recommendations for any symptom relief. [redacted]

First visit with new dermatologist,Dr Xia. She was excellent clinician who did a very thorough skin exam and then did destruction of keratosis with cryotherapy and also did biopsy of lesion. Explained everything and was very professional. Would recommend her to others.

I wish she was more available in this office location. Boston is a long trip for me.

Good

My experience was fine. The doctor was on time however I did feel a little rushed. I didn't get a chance to ask her one thing and then the appointment was over. She was thorough however so I felt like I had a good exam.

This care provider is very competent, very interested in the patient, very caring, considerate, and efficient.

Very rushed, hadn't read my chart , not interested in understanding me as a person - just reordered my same medications

Very thorough exam

Very satisfied "customer "!

Friendly, informative.

Very informative

Dr. Xia is always informative and courteous.

I saw Dr. Xia instead of my initial provider because my appointment time was changed at the last minute due to snow conditions. This was a follow-up appointment and I was pleased that she knew why I was there, and that she listened and responded thoroughly and knowledgeably to my questions.

Dr. Xia had studied my records and was familiar with my family's history with melanoma. She was thorough, pleasant and reassuring.

Very efficient , professional and friendly

Very professional

It was my first visit with he and I liked her very much. She was thorough and caring and explained what needed to be done.

First time seeing this provider and I was most happy.

Kind and knowledgeable

Dr. Xia was very thorough in my exam.

very knowledgeable

I love Dr. Xia and I want her to get a raise. Thanks.

I was rushed and didn't get to ask any questions. The provider was in the middle of leaving the room multiple times and I felt like I was inconveniencing them for being there or having anything to say. I am a health care provider at MGH myself and understand that patients can sometimes take time with "irrelevant" questions, but my goal for this visit was to have some key questions answered for myself. [redacted]

Very rushed appointment despite being a new patient, [redacted]

I feel like I'm getting out standing care with her that's why I travel from NH.

She was very prompt and pleasant and friendly and told me all I needed to know.

Dr. Xia was very thorough and kindly listened to all of my questions which she completely answered.

This was my first visit with the provider and it was very rushed so much so I was not able to address all of my concerns. [redacted] The physical exam was extremely rushed and the provider did not check my scalp which I feel was important since I am a person with very thin hair. I was overall disappointed in the experience especially [redacted].

Excellent visit! All went well!

My experience was excellent. The care was excellent. I still have yet to receive the results of my biopsy. So I'm hoping somebody checked my chart or my gateway a few times. Just hoping somebody will either email me or call me and let me know the results. Thank you. Bye. Excellent care.

Kind, caring and knowledgeable. A treasure.

Dr. Xia was easy to talk with about my hair concerns. I appreciated her discussion concerning my medication. She was extremely pleasant. [redacted]

[redacted] Very pleased, will now be seeing Dr. Xia as my regular dermatologist from now on.

I thought she was a very efficient doctor.

[redacted] She seemed eager to do a good job but was rushing. [redacted]

He was very nice, very intelligent, and took care of me very well. And I would always go back and recommend him to the whole office. Thank you.

Likeable

The provider was too short. She simply did the standard/routine check up and in less than 5 minutes she was out of the room. She didn't ask any questions.

There wasn't a whole lot of conversation about anything. I was examined, and that was it. It's nice to have a small conversation [redacted] building in a couple of sentences so that the patient (me) doesn't feel like cattle on a farm or at the Deli counter. No suggestions or anything around skin care. See you in one year, she said.

The appointment was a general yearly skin check. Dr. Xia completed in a short amount of time and all was well.

Excellent people

She seemed to be in a hurry and not very friendly.

She is very kind and patient and thorough.

The entire experience was pleasant, professional, and efficient.

She was knowledgeable and thorough

This doctor listened to my concerns and answered them to my satisfaction.

Very thorough and informative

[redacted] The doctor kept me waiting a 1/2 hour in her office and was very short with her answers and responses like she was in a hurry and I did not matter.

It felt rushed and not thourough

Unfortunately, this has never happened before but she was abrupt and did not listen

Great group. Easy to access services. Easy to get to as opposed to Boston

Dr. Fan Xia, Is wonderful, she takes whatever time is needed for exam or questions.

I thought that my provider was very helpful and knowledgeable. The only problem, if you can even call it that, was that it felt like she was rather rushed. I don't think that's necessarily her fault. I'm sure she has a lot of patience, but I didn't feel like she was spending a ton of time explaining things to me. And if I asked a question, it kind of felt like, you know, she answered it. She wasn't, she, you know, she answered all my questions. It just felt like she was a bit rushed.

Dr. Xia is a very thorough dermatologist. We always feel confident after our visits that she conducted a thorough skin check.

Great team

Dr. Xia is wonderful. She is patient, kind, thorough, and very smart.

Checked my skin better this time then the last visit I had with who ever did it not sure if it was the same person

Dr. Xia is a wonderful dermatologist. She knows her business. She's very knowledgeable. She's very kind. And she covers all the bases. And I just really am appreciative that she is that good.

Wonderful doctor, caring and thorough

Dr. Xia remembered me from a past encounter and understood the issue that I was there to see her about. The treatment she prescribed worked quickly as she predicted it would. Very satisfied.

[redacted] I think the actual dermatologist, Fan, I think it was a little quick and I don't think it was in-depth with all the questions that I had. I think it was a very like, like I had a question about hair loss and she said like one thing, but you know, Google search, you know, there's tons of things, right? So I just think it was a little quick. Didn't answer all the things that I had questions about and didn't talk about everything I wanted to talk about.

Dr. Xia examined me carefully and also showed me photographs of the last time that Dr. [redacted] had looked and tested the same area. So she was not concerned and I left feeling comfortable that everything was okay. Thank you.

Long term excellent care.

I have a great deal of confidence in Dr. Xia. She also is very pleasant

I had a mole I was concerned about and the Dr. was examined the mole and put my mind to rest.

She was very thorough. Very pleasant and I was very comfortable with her.

Communication needs work. Felt awkward through most of my visit while she inspected my body. No hand over of information about prescription I needed from doctor. [redacted]

Quick and thorough

This was not a positive experience with this Dr. she did not seem interested In helping me with my concerns .

She was extremely thorough and took her time, which likely explains why I was waiting well beyond my appointment time before I was taken into an exam room. She was great!!

She was very good and knowledgeable, I felt good about my treatment plan, but she was very late to the appointment and seemed to be rushing through my appointment to get to the next one. That being said, I do think she addressed all of my concerns and I thought it was a successful visit.

That team is great and doing the best they can under hard time restraints and that is super obvious and by no way on the face of the planet earth on which we live will that be the fault of the wonderful team who helped me!

I had been canceled a few times due to providers leaving but was pleased with this provider. She is prompt, thorough, and efficient

When I initially made the appointment it was my concern with the acne I was experiencing on my face. [redacted] The doctor performed a full body exam, which I was okay with, froze some papules on my scalp and prescribed some medication for my rosacea. I had taken a photo of the serums/lotions I apply on my face and as she was walking out of the room she told me not to apply one lotion. Then she left. I was never able to discuss the recurring acne.

very thorough very efficient

I always go there. They are the most knowledgeable

I am very happy with the doctor and her crew. They are professional and yet personable. I feel I am treated with respect and am in very good hands.

Dr Xia, [redacted] & office staff were all kind, patient, knowledgeable & caring. A biopsy is never fun but Dr Xia & [redacted] made it bearable. Thanks to both.

Care provider was kind and sympathetic to my issues.

Dr Fandi Xia was friendly, personable and prompt. She was thorough in her examination. Dr Xia sent sufficient time with me during the exam and did not rush. Very pleased with my new dermatologist.

Made things very easy for my mother. From the receptionist to the placing of us in the room. The doctor is always pleasant and very helpful. Mom likes her very much! We will return next year ! Thank you

This doctor [redacted] is actually a very new doctor to me. I have nothing against her. [redacted] So everything went fine and everything was on time. Thank you very much.

Stellar

Dr Xia was through throughout the the dermatology appointment. Kudos Dr. Xia!! Have a stellar reminder of 2025 too!!

provider discussed and offered suitable options for next steps

The doctor and staff were wobderful

efficient, friendly, and good use of experience.

excellent

She was very professional and courteous.

It was an all around pleasant experience

[redacted] She was pleasant but evasive on answering my questions.

This provider could not seem more disinterested and rushed.

[redacted] she was very rude very cold in and out did not give me time for my concerns

All was good

Dr. Xia took two biopsies and they were tested. Unfortunately, one of the biopsies is [redacted]. I had no idea there was anything wrong, so I am thankful she found it. I will have removal surgery at the Boston facility in December.

[redacted] Everything went well. The doctor Fan Di Xia was very nice and my visit was 100% thank you [redacted]

1st time I saw her was excellent however this second time I thought she was more rushed. I tried to tell her about one karatosist was bothersome and sometimes got caught in my garments painful and itchy and would not be covered. Next- when she entered the room she said hello but did not introduce herself. [redacted]

Smart and thourough

The provider seems to be in rush, the time of the visit was so quick, I felt I had to end the visit quickly because of the way I was treated, then I asked her if it is possible to address questions through patient website, she refused and said what is the questions I answer now!

[redacted] three of us, myself and my two children, had appointments with this doctor. She gave us no more than two minutes tops - didn't ask us any questions and wasn't personable at all. She was nice enough to answer my questions, but she just rushed in and out without giving us the time of day. [redacted] for her to just brush us off so quickly, I don't have faith that she actually did look over my entire body, as well as my moles to give me peace of mind that she didn't miss anything.

My husband and I had back to back appointments and she had read my husband's medical history before seeing him. She was thorough and knowledgeable.

She has been the best dermatologist I've ever seen and I'm very grateful to be in her practice. She is a delight to interact with.

I felt rushed. I had a couple of issues to discuss and had the feeling the appointment was at an end

The provider was good. She did have to do quite a few things to my mom, and I go with my mom every six months. Her and I go together to the dermatology center to get checked. She's good. She's very direct. She is very serious about her job. Not much of a conversationalist, but she gets the job done, and that's what you want. You want someone who's doing their job, doing it right, I still feel like they could spend a little more time per patient. But I understand that it's not the provider's fault that this is they have, you know, several people to see. But yeah, it was it was a good visit for both my mother and myself. And I appreciated her attention to our issues.

[redacted] The Dr. was very professional and knowledgeable. It was a very quick in and out. Comparing her to the other dermatologists I've seen at MGH, I felt like a number rather than a patient.

[redacted] Unfortunately, I was very disappointed with my experience. After waiting months for this appointment, the visit lasted less than 10 minutes. The provider did not take time to assess my concerns in detail - she did not examine my scalp despite my ongoing problems, and she prescribed medication based only on a photo I showed. For my facial issues, she simply advised to 'monitor' without offering options. I found her demeanor cold, and I did not feel heard or cared for. [redacted]

Dr. Xia was very attentive and listened to my questions I needed answered.

Seemed a bit rushed but I liked Dr Xia

I love Dr Xia. It's taken me a while to find a dermatologist that I like and she's awesome. She also caught a cancerous spot last time and I had it removed without issues.

Did a very thorough skin check. No communication. 2 biopsies. Did not address psoriasis. Told no time. Told will call in 1 week for biopsy results. [redacted] Told to call someone else for psoriasis. [redacted]

She was excellent. She answered all my questions and was very thorough.

She was very nice and apologized for the wait time. She seemed very experienced and knowledgeable.

It felt very odd, appt [redacted] over in 5-10 mins, didn't feel the doc care about why I was there, whole experience seems cold or detached

professional

Very professional and intelligent. Thorough. Pleasant and careful.

My Dr was able to accomplish more than I expected in just one visit. I appreciate all that she did for me.

[redacted] the doctor was pretty cold and dismissive. I was clearly upset. I had a, maybe it was, I had an x-ray ordered from one of the dermatologists, and I just asked her for some information regarding that, and she was very dismissive, and I was clearly upset, and I just needed a little bit of reassurance and maybe some, you know, just a little explanation of the situation, but I didn't receive it. She was cold, abrupt, and didn't want to be bothered, but her exam was okay.

I appreciate that she is professional, not rushed, and on time.

My first visit so too soon to provide additional information.

I have fantastic care with everyone I see at north shore Physiciams

This was one of the best experiences I had with MGBI. Both the nurse and Dr NOT just listened, but acted accordingly. I need extra novicaine for procedures. There was no back and forth, nothing. They listen and gave me extra novicaine. Imagine this? Such a small thing as a huge thing? They were both very thorough, detailed explaining the process and respectful.

I've been a patient of Dr. Shah for several years now. [redacted] However, I've noticed over the last, especially the last year, that my appointments have become very rushed. It feels like there's not an opportunity for me to express the concerns I have during the appointment and time isn't taken to explain to me what is going on with my medical health, and I'm finding that rather frustrating because my needs aren't being met. I come in with questions and a problem that I'd like to resolve, and I don't really get answers, and I also don't really get progress on that resolution, but there's no clarity as to why we could not have pursued treating certain things. It just feels very rushed, and the doctor is always needing to go to the next appointment, [redacted]

I have had numerous dermatologists at MGB and I find Dr. Xia to be the most thorough- I have a lot of concerns about my skin due to sun damage, and I appreciate her thorough exams.

So it was really weird because I came in due to experiencing hair loss and she looked through my hair, did hear what prescriptions I was on, didn't order any kind of blood work, didn't suggest to check my thyroid, said that it was stress and she diagnosed me with teflon, ethylene, I can't say it. And then she referred me to a different hair dermatologist in Burlington, Massachusetts. So I had to ask her to renew my prescription to minoxidil from a previous doctor because I had just moved to the area. But she didn't really help at all. It was, if you're fine in every other way, if something else is wrong with you, go talk to your family practitioner or your cardiologist or another doctor because the stress from those other conditions is what's making your hair fall out. It was not helpful.

Dr Xia is professional and friendly

Very thorough and helpful. Great personality

Excellent

On schedule & efficient

The doctor is very, very nice, but it seems for a full body check, it just is so quick. I feel like she's checking your whole body in under five minutes. And you just wonder, is she getting everything? But she's very, very nice. Thank you.

I felt the complete skin exam was somewhat rushed. Dr Xia wax very professional and courteous, but it felt rushed.

The provider part of the visit felt super rushed, I had a few inquiries and each of them were resolved while moving on to the next one, to the point that we ended up not doing the body skin check that was discussed at the beginning of the appointment as part of the first visit and establishing care. Although very nice and polite, impersonal and, on a hurry which is not at all helpful when someone is not a good self advocate.

[redacted]. Dr arrived [redacted] with no apology for my 35 minute wait . Had not read my chart. I was a new patient and was under the impression I would get a full scan . I mentioned I had something on my back that's all she focused on . Looked at it cut it and sent for biopsy . Then left . Did not look at any other area on my body . Took months to get the appt she spent 5 minutes with me . Ugh

Excellent care

I felt like she was knowledgeable, but I felt very rushed. My medical history wasn't talked about. And when I asked for her suggestions, she just said, it's up to you. I would have appreciated a lot more guidance. I've seen many dermatologists before and they walked through things with me, but I felt extremely rushed like a number. [redacted]

Very difficult to get a timely appointment with the MGH dermatology practice

Very thorough exam..

Dr. Xia is knowledgeable and professional.

[redacted] Provider made me feel a little rushed

[redacted] It was the first time seeing Dr. Xia. He didn't know about my history with Dr. [redacted]. I had to show her a picture of what treatment I had with him. It was the first time seeing Dr. Xia. She didn't explain the freezing treatment, and when I said I haven't had any freezing before, she proceeded to say it was OK. She froze a bunch of places and didn't even stop to say which one she was freezing. [redacted]

Excellent care

She was very efficient and knowledgeable. She listened to my questions and answered all. I was very comfortable with her.

Dr. Xia is very thorough and professional. Getting an appointment in a timely manner was extremely difficult.

She's always too busy. The meeting is too fast and I don't feel like sometimes she listens and she doesn't really know when I say something. I said something to her and she didn't believe me.[redacted]

Dr. Xia was very thorough and thoughtful.

i liked the doctor. she explains things well. is patient, takes her time, and listens. [redacted]

Very good experience

The provider was caring, knowledgeable and respectful.

My appointment was late in the day. A biopsy was needed and so much appreciate the dermatologist, Dr Xia, and the nurse stayed late to perform the punch biopsy. This prevented me from needing to return another day.

Kind thorough and professional is what comes to mind about this doctor