
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass General Brigham Primary Care Clinic at Hadley
- 234 Russell Street, Hadley, MA 01035
- Get Directions
- phone: 413-586-6020
- fax: 413-923-9307
- Cooley Dickinson Medical Group, Hadley Family Medicine
- 234 Russell Street, Suite 7, Hadley, MA 01035
- Get Directions
Expertise
Education
- Residency: University of Virginia Medical Center (Charlottesville), Family Medicine, 2013
- Internship: University of Virginia Medical Center (Charlottesville), Family Medicine, 2013
- Medical Education: University of Massachusetts Medical School (Worcester), 2010
Board Certifications
- Family Medicine: American Board of Family Medicine, 2013
Insurance
- Blue Cross Blue Shield
- Fallon Health
- Harvard Pilgrim Health Care
- MassHealth
- MassHealth ACO
- Medicare
- Medicare ACO
- Tricare
- Tufts Health Plan
- WellSense
Ratings & Reviews
4.9 out of 5
209 ratings, 118 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 4/5/2026
Best provider I've ever had. She totally gets my issues. Very helpful pleasant energetic and compassionate.
- Reviewed on 4/5/2026
I feel I get the best possible care with Dr. Marsters. She listens closely and understands my medical history and current questions. She offers good solutions for my health issues and explains things clearly. She and her staff are very responsive and take care of my medical needs promptly.
- Reviewed on 3/30/2026
She us a treasure All yor drs should be like her Knowledgeable and pleasant
- Reviewed on 3/29/2026
[redacted] Dr. Marsters has been nothing but respectful and kind and I feel like we have built a great doctor-patient relationship over the years and I find her knowledgeable, understanding, and supportive in my care. All my questions are answered, she is able to provide me with realistic advice in a respectful and honest way. She is helpful in providing me with access to specialists when needed and most importantly has been very supportive and understanding in some aspects of my care that require some trauma informed care. My last follow up with her was informative and I felt like we were able to have a conversation about reasonable health goals and she had always spoken to me kindly. I always recommend her to others seeking care at this office.
- Reviewed on 3/26/2026
Excellent medical care!
- Reviewed on 3/25/2026
Dr. Emily Marsters is an outstanding primary care physician. The nursing staff working with her are also excellent.
- Reviewed on 3/29/2026
This provider was especially emphatic to my anxiety about this visit due to a recent domestic violence assault. She took extra time, communication and care. I really, really, really appreciate this. I had a previous appointment set up for the same procedure months ago but I was so anxious I didn't go. It took a lot of effort for me to get to this appointment and her care made a difference.
- Reviewed on 3/27/2026
Dr. Marsters's is very competent, professional, and takes the time necessary to understand what's going on with her patient.
- Reviewed on 3/25/2026
Everyone was really great.
- Reviewed on 3/22/2026
Dr Marsters addresses lab results and any concerns in a thorough and complete manner. She also gives the patient a full dose of optimism.
- Reviewed on 3/20/2026
She was kind and empathetic and offered well-informed opinions. When a test proved negative, she gave me advice for follow-up in case I got worse. She provided helpful context for my illness, e.g. what's going around in the community and what they are seeing a lot of in the practice.
- Reviewed on 3/19/2026
Dr. Marsters is a remarkable physician, one of the best I've known (I was an ED physician for 30+ years). She's very knowledgable and caring, an excellent communicator and listener!
- Reviewed on 3/17/2026
Dr Marsters was very knowledgeable and helpful. She was also kind and caring. I appreciated her manner.
- Reviewed on 3/18/2026
She's wonderful. Always takes the time to address any of my concerns. I see her as a partner in my healthcare.
- Reviewed on 3/12/2026
Dr. Marsters is the kindest most thorough dr I have ever had. She always takes her time to listen and gives very good advice. I feel my health is in very good hands!
- Reviewed on 3/11/2026
Dr.Marsters has been caring for me for years. I happen to know a few of her other patients and we all think very highly of her.
- Reviewed on 3/9/2026
I feel lucky to have the care I get from Dr. Marsters and the staff at the office
- Reviewed on 3/8/2026
Very good experience with the Dr
- Reviewed on 3/8/2026
Dr Marsters is one of a kind - outstanding both in person and in between visits. She's knowledgeable, compassionate, patient, and resourceful. My husband and I both feel extremely fortunate to be patients of hers.
- Reviewed on 3/4/2026
Called for a same day appointment because of a condition that came up quickly. Couldn't get in to see my regular doc, but Dr Marsters had a cancellation and got me in. She was friendly, courteous, concerned, gentle, knowledgeable, and efficient. I was extremely pleased with the way she (and the rest of the office staff) worked with me.
- Reviewed on 3/4/2026
It was an excellent experience!!
- Reviewed on 3/2/2026
Dr. Marsters is a knowledgable and caring physician. I really appreciate the way in which she listens and the questions she asks to ensure that she has a complete picture of my health and wellbeing. Her communication is clear and straightforward. Dr. Marsters is the consummate professional. I have recommended her to many.
- Reviewed on 2/20/2026
I couldn't be happier with Dr. Marster's. She is so kind, considerate, caring, and professional. She is thorough, and she is truly the heart of what every provider should be.
- Reviewed on 2/19/2026
My experiences are consistently above average! The office is professional, caring, & respectful
- Reviewed on 2/11/2026
Great experience
- Reviewed on 2/9/2026
My doctor is outstanding. I am very grateful for her!
- Reviewed on 2/2/2026
Dr. Marsters's is one of the best doctors I have ever had!
- Reviewed on 2/1/2026
She knows all the important things about me and listens to what I say and how I feel.
- Reviewed on 1/30/2026
She is covering for [redacted] and I felt well cared for
- Reviewed on 1/30/2026
Emily Marsters is the best primary care doctor I have ever had. She's very competent, thorough, and very caring about her patients and I highly recommend her.
- Reviewed on 1/28/2026
Dr. Emily Marsters is always pleasant, professional, and upbeat. She knows who I am and what my concerns are.
- Reviewed on 1/28/2026
The entire team at Hadley Family Medicine is top notch!
- Reviewed on 1/27/2026
Emily Marsters is exceptional. She is intelligent, well-informed and thoughtful. She made time for me after I messaged her about having trouble finding a medication that worked for my issue. She stayed late and addressed all of my concerns. She is the best doctor I have ever encountered.
- Reviewed on 1/25/2026
Top quality doctor!!
- Reviewed on 1/21/2026
Dr. Emily Marsters is a wonderful PCP.
- Reviewed on 1/20/2026
She was very professional and explained every to me. I would recommend her to my friends and family
- Reviewed on 1/18/2026
I feel so fortunate to have Dr Marsters as my PCP!
- Reviewed on 1/15/2026
Dr.Marsters is the BEST! Just seeing her face makes me feel better and then she gives one her total attention and listens carefully, asks questions, is compassionate and knowledgeable. She is a rare and wonderful person who I am lucky enough to have as my primary doctor.
- Reviewed on 1/14/2026
Dr Marsters is the best physician I've ever worked with. She's knowledgeable, kind, thoughtful, humble, helpful.
- Reviewed on 1/14/2026
Dr Marsters was excellent. [redacted]
- Reviewed on 1/14/2026
I feel respected and listened to by all providers I have seen at this practice.
- Reviewed on 1/14/2026
Emily Marsters is absolutely the best doctor I've had in my entire life. [redacted] she is extremely kind and thoughtful and knowledgeable. And my parents also see her, and they say the exact same thing. She is just so incredibly caring. She really is a model for practitioners right now in the healthcare industry. [redacted] she's just so incredible. [redacted]
- Reviewed on 1/11/2026
Dr. Emily Marsters is a fantastic physician in every respect. She is a caring person who listens carefully, communicates beautifully, is thorough, and clearly a superb physician. Lucky to have her as my pcp.
- Reviewed on 12/31/2025
Dr Marsters is the best dr ever. She is compassionate, patient and understanding. Wouldn't see anyone else
- Reviewed on 1/1/2026
Dr. Emily Marsters is the best primary care doctor I have ever had in my life. I feel very, very lucky to have her as my primary care doctor and hope I have her for many years to come.
- Reviewed on 12/31/2025
Dr. Marsters is a good listener and thorough in her approach. She addresses my questions and concerns in a caring fashion. I'm thankful she is my doctor!
- Reviewed on 12/30/2025
I was able to get answers to my questions
- Reviewed on 12/24/2025
Emily Marsters is a superb primary care physician. She listens well, is a great diagnostician, always has ideas for effective treatment, and always collaborate with other doctors on my care team. I've never had a better doctor, and feel so lucky that I get to see her.
- Reviewed on 12/24/2025
Dr. Marsters has been wonderful.
- Reviewed on 12/17/2025
Dr.Marsters is a great person and Doctor. I totally enjoy having her as my doctor and I trust her wholeheartedly
- Reviewed on 12/17/2025
I have been a patient of Emily Marsters for a number of years and wouldn't see anyone else unless she was unavailable due to her heavy workload.
- Reviewed on 12/16/2025
Dr. Marsters was very professional and caring. I would be very happy to have her care for me at any time.
- Reviewed on 12/16/2025
I love Emily Marsters. She is one of the kindest and most thorough physicians I've ever had. She really thinks through everything and recommends things with great care and consistency. She is knowledgeable and is funny and delightful to be with. Everyone I know who goes to Emily loves her.
- Reviewed on 12/17/2025
Emily Marsters is wonderful! She listens carefully and is always helpful.
- Reviewed on 12/11/2025
Dr. Emily Marsters is a very skilled doctor. She is relational and kind and concerned with my well-being. She answers posts on the patient portal very quickly and gives me the needed information or makes requested RX refill or referral. I am very fortunate that she is my PCP and I receive excellent care.
- Reviewed on 12/11/2025
This was the first time I saw this doctor and I was very impressed. I liked her a lot.
- Reviewed on 12/7/2025
As always, a very professional and helpful visit.
- Reviewed on 12/7/2025
Dr. Marsters was thorough, engaged, knowledgeable, and a real pleasure to work with.
- Reviewed on 11/28/2025
She went above and beyond and even worked during holiday hours to help me out with an urgent matter.
- Reviewed on 11/27/2025
Dr. Marsters listens and is encouraging. She focuses on preventive health. She is also cognizant of emotional well-being.
- Reviewed on 11/27/2025
Dr. Marsters is very caring, kind, and thoughtful. We covered a lot efficiently and thoroughly in my annual physical, without feeling rushed.
- Reviewed on 11/27/2025
I am completely satisfied having Dr. Marsters as my PCP. I can't say enough about her. She is intelligent, attentive, intuitive, caring; simply a wonderful doctor.
- Reviewed on 11/26/2025
Emily is amazing! She is kind, listens and offers amazing advice.
- Reviewed on 11/23/2025
Excellent care!
- Reviewed on 11/19/2025
Dr Marsters is the best doctor I have ever had,PCP or specialist. She is smart, kind, and thoughtful. She has been a true partner in my chronic pain journey. I don't know what I would do without her.
- Reviewed on 11/17/2025
always very complete
- Reviewed on 11/13/2025
Dr. Marsters is so thorough and very kind and pleasant!
- Reviewed on 11/13/2025
This is the best provider experience I could ask for. I feel fortunate to have Dr. Marsters as my physician.
- Reviewed on 11/6/2025
She is professional, knowledgeable and pleasant.
- Reviewed on 11/3/2025
Fast friendly provider
- Reviewed on 10/28/2025
Dr Marsters is competent and caring and communicates effectively. I feel fortunate to have her as my primary
- Reviewed on 11/6/2025
I always look forward to seeing Dr. Marsters.
- Reviewed on 10/31/2025
Dr. Marsters has been my PCP for close to 15 years. She is an amazing doctor. She and I have known each other a long time. We trust each other. She is definitely way above any kind of norm. She's great.
- Reviewed on 10/29/2025
Emily is great. She always listens. She asks good questions. She doesn't judge. She has a sense of humor and she's easy to talk to.
- Reviewed on 10/20/2025
Compassionate & kind- wish she could be my pcp
- Reviewed on 10/19/2025
I am just so happy to have Dr. Marsters as my primary care doctor. She has such a positive attitude, really tunes into me and understands where I am coming from, I trust her, she is kind, I know she is a really good doctor, I always feel she has all the time I need. I never feel rushed. She is really present to me, which is not that common now-a-days anywhere. It cheers me up to see her, always. I just can't say enough good things about her.
- Reviewed on 10/15/2025
In addition to being knowledgeable, she was cheerful and friendly.
- Reviewed on 10/15/2025
Emily Marsters is the best doctor I've ever had and I am [redacted] years old.
- Reviewed on 10/12/2025
I look forward to my annual physical examination with Dr. Emily Marsters. She has been my pcp for the last five years and I couldn't ask for a kinder, more thorough, more intelligent doctor. She makes me feel totally comfortable in her care. My life depends upon her!
- Reviewed on 10/12/2025
Dr marsters is very kind. I did not feel rushed. I felt heard.
- Reviewed on 10/10/2025
Dr. Marsters is an excellent physician. I trust her input and her care and I find her bedside manner to be stellar
- Reviewed on 10/8/2025
My provider, Emily Marsters, is the best doctor that anyone could ever wish for.
- Reviewed on 9/21/2025
Dr M is the best.
- Reviewed on 9/21/2025
Great doctor
- Reviewed on 9/17/2025
I thought the doctor did a great job. She was very pleasant and helped us with our questions. And I think it's something that should be brought to the attention of the organization.
- Reviewed on 9/11/2025
Emily Marsters is a gem! Cooley is lucky to have her. And her patients are even luckier!
- Reviewed on 9/10/2025
I was enormously pleased with the fact that for at least 30 minutes I had all of Dr. Marsters' attention. There were no interruptions. It was all about my health. When the topic came up about my weight, Dr. Marsters encouraged me to suggest how I might address it, rather than telling me what to do. I thought that strategy was highly skillful in getting me to fully own the issue.
- Reviewed on 9/10/2025
Emily Marsters is excellent! Professional, knowledgeable, grounded, and is an active listener. Fantastic "bedside manner".
- Reviewed on 9/7/2025
Dr. Marsters is a wonderful, caring, physician who always listens and always offers on point medical care. Top drawer.
- Reviewed on 9/7/2025
The amount of time she took with me and how attentive she was with me is something that I have experienced with Emily Marsters from day one. I am very grateful that she is my doctor...[redacted]
- Reviewed on 9/5/2025
I have nothing but the utmost respect for Dr. Marsters. She is a thoughtful, caring PCP. I am blessed to have had her continued care for 13+ years.
- Reviewed on 8/29/2025
Always a good experience with my provider.
- Reviewed on 8/29/2025
She was very kind and a good listener, asked good questions and follow-up questions. And I felt that she heard me.
- Reviewed on 8/27/2025
Dr. Marsters is a kind, wonderful, caring, listening doctor. I find the system has a lot of limitations, but they're not created or caused by her. Too much emphasis on medications and testing and not enough on lifestyle changes that I could make that she might know about.
- Reviewed on 8/6/2025
great listener and great at following up
- Reviewed on 8/4/2025
I appreciate Dr. Marsters' excellent care and attention I receive. I feel well heard and that I have great care in this practice.
- Reviewed on 8/3/2025
Dr. Marsters is fabulous: caring, a good listener, very respectful.
- Reviewed on 7/31/2025
Smart, empathetic thorough. Simply perfect.
- Reviewed on 7/27/2025
Dr Marsters asks comprehensive questions about my visits with other medical professionals.
- Reviewed on 7/24/2025
Dr Marsters is a thoughtful caring knowledgeable Dr!!
- Reviewed on 7/22/2025
Dr. Marsters has always been comprehensive, and compassionate when providing healthcare.
- Reviewed on 7/20/2025
very personable, knowledgeable, professional
- Reviewed on 7/11/2025
I had never had a visit with Emily. I don't know what her marks did. I thought she was just terrific. She has a great personality, easy to talk to, very responsive. It would be lovely if all doctors were like her.
- Reviewed on 7/9/2025
Dr. Marsters is a gem.
- Reviewed on 7/9/2025
Marsters is an excellent physician, and I feel lucky to have her taking care of my health
- Reviewed on 7/6/2025
Dr. Marsters is a first-rate doctor. She always listens and gives excellent advice. She takes her time and explains everything thoroughly. A great doctor!
- Reviewed on 7/2/2025
Emily can always be counted on for anything thrown her way. She treats the whole person, sincerely cares and exceeds expectations. I feel very lucky to be in her care.
- Reviewed on 6/17/2025
Dr Marsters has been my PCP for many years. She has always treated me with respect and listened to my concerns giving honest feedback. She always carries herself in a professional manner and has a positive and calming demeanor. During my last visit, she listened to my fears and concerns regarding a procedure and acknowledged my needs for trauma informed care. I recommend Emily to anyone looking for a PCP; I think I've told at least 3 people to specifically see her as she is an amazing provider.
- Reviewed on 6/15/2025
Both Dr.Marsters and [redacted] are exceptionally great medical providers
- Reviewed on 6/15/2025
Dr. MARSTERS is the complete package. Smart, responsible, respectful, problem solver. 5 stars. Actually 10 on your scale
- Reviewed on 6/11/2025
Very kind and empathetic.
- Reviewed on 6/11/2025
Dr. Marsters has been kind, a great listener, has worked well with a wide variety of specialists on my behalf, is very knowledgeable about all new and old school treatments for any condition, and I can highly recommend her as a primary. She is a great asset to any community where she practices, and a blessing to all her patients.
- Reviewed on 6/11/2025
Dr. Emily Marsters is in a league of her own, the best PCP I've had in my [redacted] years. [redacted]
- Reviewed on 6/6/2025
I really love Emily. She is great. She is good to my son and my family. I've had her. She's been my doctor for probably over 10 years. My son is [redacted]. She's a good provider. She's thoughtful, caring, attentive, and I would not want to go anywhere else. I really adore Emily. She's really amazing for our family. Thank you.
- Reviewed on 5/29/2025
This provider makes me feel very comfortable, which really helps in my medical care because I tend to get nervous. And she also, I've had her for quite a while, so she knows me as a person and it's easier to talk to her about certain things in my life that are continuing because she has the background.
- Reviewed on 5/28/2025
She was very kind, thorough and provided exercises that took care of the problem quickly.
- Reviewed on 5/25/2025
Wonderful physician!
- Reviewed on 5/21/2025
Dr. Marsters is great. She is thoughtful and full of good questions and responds to each. She is the best ever!