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Douglas S Ross

Douglas S Ross, MD

EndocrinologyInternal Medicine

Highlights

Languages

  • English

Gender

Male

About Douglas S Ross

Dr. Ross graduated from Harvard Medical School in 1977, completed his residency and fellowship training at the Massachusetts General Hospital, and has been on staff since 1983. He is Co-Director of Thyroid Associates at Massachusetts General Hospital. His endocrine practice concentrates on thyroid disorders, with an emphasis on hyperthyroidism, thyroid cancer and thyroid nodules. Procedures include radioiodine treatment for hyperthyroidism and thyroid cancer, and ultrasound-guided fine needle aspiration of thyroid nodules.

Locations

  1. Massachusetts General Thyroid Associates
    • 52 Second Avenue, Blue Building, Suite 3100, Waltham, MA 02451
    • Get Directions
  2. Massachusetts General Thyroid Associates
    • 15 Parkman Street, Wang Building, Suite 730S, Boston, MA 02114
    • Get Directions

Expertise

Education

  • Fellowship: Massachusetts General Hospital, Endocrinology, 1983
  • Residency: Massachusetts General Hospital, Internal Medicine/Endocrinology, 1980
  • Medical Education: Harvard Medical School, 1977

Board Certifications

  • Internal Medicine: American Board of Internal Medicine, 1983
  • Internal Medicine: American Board of Internal Medicine, 1980

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Beech Street
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield Medicare
  • Cigna
  • Commonwealth Care Alliance
  • Coventry
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Humana
  • Maine Community Health Options
  • Mass General Brigham Health Plan
  • MassHealth
  • Medicaid CT
  • Medicaid ME
  • Medicaid NH
  • Medicaid RI
  • Medicaid VT
  • Medicare
  • Medicare ACO
  • Multiplan
  • Railroad Medicare
  • Senior Whole Health
  • TriCare
  • Tufts Health Plan
  • Tufts Medicare Preferred
  • United Health Care
  • Wellpoint
  • WellSense
  • WellSense NH

Ratings & Reviews

4.9 out of 5

232 ratings, 101 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 3/2/2026

    Professional, knowledgeable, organized, efficient great with explaining in lay man's terms

  • Reviewed on 3/2/2026

    Dr Ross was very professional and knowledgeable I would recommend him highly

  • Reviewed on 2/25/2026

    I have been under Dr Ross' care for many years. I completely trust Dr Ross and I am truly grateful for the care that he has provided.

  • Reviewed on 2/25/2026

    He's extremely knowledgeable and current with literature and standards in the field.

  • Reviewed on 2/26/2026

    Dr. Ross is an excellent thorough provider. I've been receiving excellent medical care and I have nothing negative to say, wonderful, positive, and outstanding. And I'm so glad that I'm part of his patients, the team. Thank you so much. Have a wonderful day. Bye-bye.

  • Reviewed on 2/15/2026

    Very thorough. Spent quite a bit of time looking over my medical history and medications.

  • Reviewed on 2/15/2026

    Dr Ross is amazing and is what all medical professionals should be.

  • Reviewed on 2/28/2026

    I like his detailed attention and dedication to duty.l feel confident that he knows his onions.

  • Reviewed on 2/25/2026

    I love dr Ross ai am devastated that he will be retiring

  • Reviewed on 2/9/2026

    I've had Dr Ross for all most 40 years he is top notch in his field.

  • Reviewed on 2/10/2026

    Dr. Ross is terrific.

  • Reviewed on 1/9/2026

    He is the epitome of an excellent Doctor

  • Reviewed on 1/4/2026

    Dr. Ross is an outstanding and exceptional physician whose knowledge is unparalleled. He always thoroughly explains everything in great detail and always responds to questions immediately.

  • Reviewed on 12/22/2025

    Dr. Ross is excellent.

  • Reviewed on 12/22/2025

    Dr. Ross is the most caring and thoughtful doctor i have ever been treated by

  • Reviewed on 12/21/2025

    Excellent manner, very competent and knowledgeable with the ability to transfer that knowledge very clearly to me

  • Reviewed on 12/16/2025

    Dr Ross is caring and competent and has guided my care for years. I am very lucky to have him as my doctor.

  • Reviewed on 12/14/2025

    Dr. Ross is always a good experience.

  • Reviewed on 12/9/2025

    Kind, considerate and thoughtful. Took time to explain things and answer all my questions.

  • Reviewed on 12/8/2025

    Impressive!!

  • Reviewed on 12/7/2025

    Knowledgeable Thoughtful Caring

  • Reviewed on 12/1/2025

    Dr Ross allways spends time with and explains everything in a clear manner. His staff is extremely professionsl

  • Reviewed on 11/30/2025

    He is exceptionally thorough and clear in his explanations. He is an excellent doctor and also very nice.

  • Reviewed on 11/27/2025

    I have been being treated by Dr. Ross for almost 30 years. He is one of the best professionals. He's thorough, he's communicative, he is cautious and kind. I highly recommend him.

  • Reviewed on 11/27/2025

    Great experience. I do not like to change anything.

  • Reviewed on 11/27/2025

    I found Dr. Ross very informative, understood my situation, and helped me with my proper prescription and took care of it immediately. Thank you.

  • Reviewed on 11/23/2025

    Nothing to add. Dr. Ross is excellent.

  • Reviewed on 11/19/2025

    I really appreciate the time Dr. Ross spent with me. He also identified something that had not been seen before in my medical record which I greatly appreciate.

  • Reviewed on 11/16/2025

    He is very professional and he takes time to explain to me everything about my health situation,im very pleased with him.

  • Reviewed on 11/14/2025

    Dr. Douglas Ross is an exceptional doctor. He is not only knowledgeable and an expert in this area of thyroid cancer, but he is also a very compassionate doctor, a good listener. He understood my history. I was very impressed. I hadn't seen him in a couple of years, but he had full access to my previous visits and was very informative. He also took the time to explain difficult concepts to me and even drew a diagram for me. I really just think he's outstanding. Thank you for his care.

  • Reviewed on 11/12/2025

    Dr Ross was very knowledgeable in dealing with my issue. He was very patient,empathetic and reassuring [redacted] me. I left his office with a positive outlook I am very satisfied with my care.

  • Reviewed on 11/8/2025

    I consider myself very fortunate to have Dr. Ross overseeing the care of my thyroid and parathyroids. He is very thorough in his examination with and without the ultrasound scans and clearly explains all of the results, carefully comparing them to previous scans. He is also very quick in relaying the results of my bloodwork and ordering other necessary tests to provide me with the best care.

  • Reviewed on 11/5/2025

    Dr. Ross is a rare gem. He is brilliant, accessible and cares about his patient.

  • Reviewed on 11/4/2025

    Dr. Ross is professional, kind, caring, spot-on, explains all really well. At each visit he shares a tidbit of interesting medical education relating to thyroid & what it's study reveals. I really like and appreciate that so much and have respect for him for bothering to do so. I see that he loves what he does in medicine, to teach it and watch the lights go on in and our heads when we hear it. He's terrific and all staff is as wonderful. "It's all good."

  • Reviewed on 10/27/2025

    both Dr's were excellent in every way

  • Reviewed on 10/26/2025

    One of my best doctors extremely attentive to my questions, but also he is not about rushing or getting to the next patient.

  • Reviewed on 10/23/2025

    My experience with Dr. Ross over the past 25 years, I've been going to him, has been excellent every time. He is knowledgeable, patient, extremely detailed in explaining my options, and takes his time. When you're in with him, you don't feel rushed. And I think that he is a rock star of a doctor.

  • Reviewed on 10/16/2025

    Yeah, Dr. Ross and his crew, especially [redacted], they are very respectful and he's really caring a lot and take care about all aspects of my health. And I've been grateful to having [redacted] and Dr. Ross for the past few years.

  • Reviewed on 10/15/2025

    Excellent and professional

  • Reviewed on 10/11/2025

    Dr D Ross is the best: knowledgeable, compassionate,always listening carefully. It's a blessing to have him as a Doctor!

  • Reviewed on 10/6/2025

    I have been a patient of Dr Ross for 23 years, he always runs on time, meets me in the waiting room to bring me to his office and, listens to the rare concerns that I have

  • Reviewed on 10/6/2025

    I have been a patient of Dr.Ross for over 20 years.... He is an extremely professional, kind Physician with a heart of gold. He reviews and discusses labs, compares past Thyroid Ultrasound results with present results and other pertinent test results aloud during the visit. Always asks if I have any questions or concerns. I have been so fortunate and am beyond grateful to have him in my care at MGH!

  • Reviewed on 9/21/2025

    Dr Ross was informative and listened to any concerns I expressed.

  • Reviewed on 9/17/2025

    Dr. Ross is an amazing physician and endocrinologist, period. I would recommend him highly to absolutely anyone, period. He is incredibly knowledgeable and kind and old school bedside manner, period.

  • Reviewed on 9/14/2025

    Always as helpful as usual

  • Reviewed on 9/5/2025

    Knowledgeable expert in the field.

  • Reviewed on 9/5/2025

    Dr. Ross is always very kind, considerate, professional. He's a great doctor and I'm lucky I have him.

  • Reviewed on 9/4/2025

    Dr. Ross is a remarkable doctor. He speaks in language one can understand and always makes me feel that he will give me the time I need. Other doctors might learn a lot from him.

  • Reviewed on 8/28/2025

    Always pleasant and thorough

  • Reviewed on 8/25/2025

    The time allotment for the appointment could/should have been greater. Dr Ross did however explain and apologize fot the apparent"hurry" and everything is fine with me. Marveloud worker!

  • Reviewed on 8/24/2025

    Dr. Ross is one of the best Dr. I have seeing Dr. Ross for 14 years . He explained everything in such way then makes the patient to understand and how to follow through with medication and all the lab work necessary. Thank you Dr Ross for your service and care for your patients!

  • Reviewed on 8/20/2025

    Thorough and knowledgeable. Felt well cared for.

  • Reviewed on 8/21/2025

    Doctor Ross cares about his patients. He provides full detail regarding any concerns you may have. You leave his office with complete certainity that you were effectiely diagnosed.

  • Reviewed on 8/17/2025

    Very caring. Knowledgeable, trying to help with my case which is rare. He is respectful and truly trying to help. He is collaborating with others to help me.

  • Reviewed on 8/13/2025

    Yes, the provider was very knowledgeable. I had a lot of information and told me about the situation very well, so I understood, so I was happy with the appointment.

  • Reviewed on 8/11/2025

    He is an excellent provider!

  • Reviewed on 8/11/2025

    [redacted] he's the gold standard!!

  • Reviewed on 8/9/2025

    Dr Ross was my doctor for over twenty years and when my insurance changed I had to go to [redacted] When I retired I came back to Mass gen and to Dr Rosswho I trust. And respect.

  • Reviewed on 8/6/2025

    Dr Ross is fantastic

  • Reviewed on 8/6/2025

    The provider was very kind and friendly, which made me feel comfortable during the visit. They also explained everything clearly, so it was easy for me to understand. I really appreciated their thoughtful care.

  • Reviewed on 8/5/2025

    Wonderful doctor and all the receptionist

  • Reviewed on 8/3/2025

    the 3 providers were very pleasant and i ws very excited to learn abiut my genetic information.

  • Reviewed on 8/3/2025

    Dr. Ross understands his people ,he always understood me and was always professional l appreciated that about Dr.Ross! The years l been his patient,l always said to myself " he has understanding. Below from Catholic Bible Proverbs 4:7. The beginning of wisdom is:get wisdom; whatever else you get,get understanding.

  • Reviewed on 8/2/2025

    He is excellent in explaining and listening to me. I have several doctors at MGH why is it that Dr Ross's office manager to see you on time, explain everything to you, go over your records and listen to your concerns all in a timely manner.

  • Reviewed on 7/27/2025

    Dr. Ross is very caring and professional.

  • Reviewed on 7/26/2025

    I couldn't ask for a better experience. Very good experience.

  • Reviewed on 7/26/2025

    I always feel confident, when I see Dr. Ross, that I am seeing the perfect doctor for my thyroid. I have been seeing him for many years. Back in [redacted] he was seeing me every 4 months, because he was worried about the right side. Sure enough some cancer cells showed up. He said surgery was necessary. They removed the right half. He caught it so early that I did not need radiation! I am so appreciative!

  • Reviewed on 7/24/2025

    Dr. Ross is an extremely intelligent, perceptive, has a good sense of humor, and understands his patients' needs and cares and wants. You couldn't ask for anybody better. God bless.

  • Reviewed on 7/21/2025

    I'm so grateful Dr. Ross is willing to keep me as a patient. I have tremendous trust in his judgment and really appreciate his professional and serious manner.

  • Reviewed on 7/14/2025

    A million stars

  • Reviewed on 7/16/2025

    Dr. Ross is extremely knowledgeable and helpful. He always keeps on top of your information and help and will helpful when I live out of state and I have to come to see him or speak to him via phone.

  • Reviewed on 7/14/2025

    Super knowledgeable and took the time to listen and recommend things that he didn't need to. I felt completely taken care of and at ease.

  • Reviewed on 7/5/2025

    I have seen Dr. Ross for 13 years. I trust him and feel like he listens to all my concerns. He and his staff go out of their way to my questions and requests. They get answers for me promptly.

  • Reviewed on 7/5/2025

    Dr. Ross is a very thorough Doctor. I trust him 100% with the issues that I have. He has an excellent bedside manner and he's a wonderful clinician. Best thyroid doctor ever. I trust him 100% and he shows he cares

  • Reviewed on 7/2/2025

    Dr. Ross thoroughly reviewed my case, helped me understand my diagnosis and recommended care, and was receptive and supportive of all my questions. I am grateful for his care.

  • Reviewed on 7/1/2025

    Always excellent care.

  • Reviewed on 6/30/2025

    I recommend this doctor highly

  • Reviewed on 6/23/2025

    The visit went well for the most part but it would've been nice to know in advance that he was training someone and they'd be apart of the procedure. They were only supposed to take 5 samples but did not place the needle correctly and did not get a sample. So I had to have an extra stick. Dr. Ross was nice enough but he needs to slow down and during the biopsy procedure, he stuck the needle in so fast it felt sharp and painful compared to when the needle went in slowly it was much less painful.

  • Reviewed on 6/23/2025

    I've been a patient of Dr. Ross for many years. He has guided me through multiple issues with grace, empathy and skill.

  • Reviewed on 6/25/2025

    Yes, great doctor. I recommend it to anybody. [redacted] God bless him.

  • Reviewed on 6/22/2025

    Dr. Ross sets the standard for excellence in clinical care. He is extremely knowledgeable, compassionate and professional. Physicians like Dr. Ross are the reason MGH is the number one hospital in the US and in the world.

  • Reviewed on 6/16/2025

    I've been struggling with the side effects and treatment of thyroiditis, so was incredibly fortunate to get in to see such an expert clinician as well as care provider. Dr. Ross examined me carefully, asked many questions, took thorough notes and explained my diagnosis simply. He also didn't mislead me about the uncertainties.

  • Reviewed on 6/16/2025

    I first met Dr. Ross in [redacted], and he has been following my thyroid nodules ever since. He gives me a high level of confidence in what he sees when he monitors a them. [redacted]

  • Reviewed on 6/12/2025

    Dr Ross has been treating my thyroid disease for quite some time. He has always been what any patient would want. He is straight forward and speaks in a way with clinical information that I am able to understand. He explains treatment procedures and options when appropriate. He is knowledgeable and courteous and answers questions.

  • Reviewed on 6/11/2025

    Dr Ross is an extraordinary provider, kind, compassionate, smart, articulate and thorough. I am so pleased to have found him.

  • Reviewed on 6/7/2025

    Dr. Ross was extremely knowledgeable and amazingly thorough. I appreciated his calm manner, and he worked to research and understand the history of my disease to best direct me.

  • Reviewed on 6/7/2025

    Been my endocrinologist for 40 years! I trust in him and are very grateful for the care and support he has shown me!

  • Reviewed on 6/6/2025

    Everything was excellent. The reception and scheduler were excellent. Dr. Ross was absolutely excellent. My only issue would be that sometimes I don't understand the medical part of it, like why something is the way it is. But that's, I mean, then I would ask the question, he would explain it more. So that's good. I left feeling like I knew exactly what he was, what conclusions he had come to and what next things are that I need to do. He was very, very responsive in me asking him to contact my next provider. And I really, really appreciate that because I would not have been able to relay the full message in the same way. That's all.

  • Reviewed on 6/6/2025

    Dr. Ross is extremely knowledgeable and thorough. I am very grateful that he is one of my care providers. He is an excellent physician.

  • Reviewed on 6/6/2025

    I always receive great care from Dr. Ross.

  • Reviewed on 6/5/2025

    Dr Ross is extremely proficient and professional. Answers all questions in a manner that I always can understand. He. Is such an asset to the MGH community. I always have a pleasant experience with him.

  • Reviewed on 5/26/2025

    Dr. Ross has been my doctor for thirty years. He is very knowledgeable, explains things clearly and you never feel rushed. Mass. General Hospital is fortunate to have him.

  • Reviewed on 5/25/2025

    I spent most of my time with Dr. [redacted], who is a fellow working under Dr. Ross. Dr. [redacted] was excellent. He also involved Dr. Ross when needed, and Dr. Ross was also excellent.

  • Reviewed on 5/24/2025

    All good

  • Reviewed on 5/21/2025

    Hi, my experience with Dr. Ross and his assistant, [redacted] is that they are the most responsive, most caring providers that I have experienced in the entire Mass General system. They are polite, they are courteous, they are accurate, they get back to me right away, they follow through, they express a genuine interest in what's going on for me and how I'm doing, and that seems to happen flawlessly and in a timely manner that is very responsive to the situation.

  • Reviewed on 5/19/2025

    Dr Ross is an exceptional clinician, and his office manager is extremely helpful and well-organized. I travel to Mass General specifically because of the level of care I have had over the years with thyroid issues, surgery, and follow-up. I have complete trust in the careful support I receive from Dr Ross's office. He is a very caring and perceptive doctor - my regular checks at the hospital were interrupted by travel and COVID, but he still kept a watchful eye from a distance. A scan done elsewhere showed a possible nodule that might have been cancerous, and Dr Ross was very helpful communicating at distance about what tests I should advocate for, and what was reassuring/still needed in terms of information. I have the highest opinion of his skill, and also his care in dealing with me as a patient.

  • Reviewed on 5/12/2025

    Dr. Ross is extremely knowledgeable, kind, and professional. I am extremely happy with the care I receive from him.

  • Reviewed on 5/11/2025

    Dr. Ross is very professional and gave careful consideration to my symptoms.

  • Reviewed on 5/12/2025

    Been seeing Dr Ross for a number of years now. He's great!

  • Reviewed on 5/11/2025

    Did an excellent job with my biopsy, compared to the past experiences I had with technicians probingly for the nodule, that was very painful.

  • Reviewed on 5/10/2025

    Dr Ross and Dr [redacted] were wonderful Dr [redacted] followed up with blood test results quickly and explained everything very well