
Highlights
Languages
- English
Gender
FemaleLocations
- Newton-Wellesley Endocrine Surgery Clinic
- 2014 Washington Street, Suite 665, Newton, MA 02462
- Get Directions
- phone: 617-219-1285
- fax: 617-219-1289
- Mass General Brigham Endocrinology and Diabetes Clinic at Newton
- 2000 Washington Street, White Building, Suite 546, Newton, MA 02462
- Get Directions
- phone: 617-831-7300
- fax: 617-831-7309
Expertise
Education
- Fellowship: Boston Medical Center, Endocrinology, Diabetes, and Nutrition, 2016
- Residency: Boston Medical Center, Internal Medicine, 2014
- Medical Education: Boston Medical Center (BMC), 2011
Board Certifications
- Internal Medicine: American Board of Internal Medicine, 2016
- Internal Medicine: American Board of Internal Medicine, 2014
Insurance
- Aetna
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.8 out of 5
285 ratings, 123 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 4/6/2026
Wonderful, pleasant and most importantly attentive
- Reviewed on 4/6/2026
The nurse was very attentive, friendly, and professional. I felt comfortable discussing my concerns.
- Reviewed on 4/5/2026
Visit went very well. Thanks to Dr Willard and staff.
- Reviewed on 4/3/2026
Excellent doctor who was very attentive to my condition. Excellent bedside manner.
- Reviewed on 4/2/2026
I really like Dr. Willard; she's always friendly, makes suggestions regarding treatment and is easy to w ork with.
- Reviewed on 4/2/2026
Dr. Willard is an excellent physician. She is astute, kind , patient and involves me in my health care .
- Reviewed on 3/9/2026
Dr Willard was kind, open to my questions , knowledgeable and relatable.
- Reviewed on 3/9/2026
I really appreciated that Dr Willard was able to return me to taking Trulicity after the insurance company refused and wanted me to change to Ozempic which made me feel lousy and was less effective in managing my diabetes. My quality of life is much improved since the change.
- Reviewed on 3/8/2026
Very friendly and provide me with the instructions and she was concerns
- Reviewed on 3/9/2026
Dr. Willard answered all my questions and was very informative and precise. Thank you very much.
- Reviewed on 3/8/2026
Dr Willard is a wonderful caring doctor. She is responsive and knowledgeable.
- Reviewed on 3/6/2026
very good
- Reviewed on 3/3/2026
10 out of 10
- Reviewed on 2/19/2026
Dr Willard takes the time to go over everything with you and explains it in layman's terms
- Reviewed on 2/16/2026
Dr Willard is very thoughtful, kind, and conscientious, and very knowledgeable about her field of study.
- Reviewed on 1/27/2026
Very personable, warm, informative
- Reviewed on 1/29/2026
Very helpful
- Reviewed on 1/22/2026
Dr Willard spent a lot of time with me, as I must make a decision on next steps. She explained everything clearly and with care. She is supposed to contact my cardiologist to confer about a medication she would like me to use and then get back to me with more information. I am still waiting to hear back from her.
- Reviewed on 1/21/2026
She was very professional and informative.
- Reviewed on 1/25/2026
great practice love dr willard professional and caring never rushed
- Reviewed on 1/18/2026
Dr Willard is such a good communicator. She listens attentively. Goes over lab results carefully and offers concrete suggestions/solutions for care. This is a doctor who will never dismiss your concerns and seems to truly want the best outcomes for her patients.
- Reviewed on 1/17/2026
Dr. Willard was very clear about my options.
- Reviewed on 1/17/2026
Dr. Willard is wonderful - I really enjoy having her own on my care team. She's patient, she listens, and she's empathetic, as well as brings rationale and facts to the discussion to help temper strategies for management.
- Reviewed on 12/31/2025
Dr Willard was fantastic. She explained everything very clearly and had a very positive and energetic disposition - which really helped me as a concerned and nervous patient. She is very knowledgeable and explained things very well to me. And she listened to all my questions and had answers for them all. Fantastic!
- Reviewed on 12/29/2025
Dr. Willard is wonderful. She gave me plenty of time, explained about my osteoporosis, and told me how to proceed further with a blood test and an infusion.
- Reviewed on 1/1/2026
Very knowledgeable, helpful, & considerate. Dr. Willard is also very prompt & thorough in ordering lab tests & clarifying the results for me.
- Reviewed on 12/29/2025
Dr. Willard was attentive, courteous, and professional. Listened to my concerns and answered all my questions.
- Reviewed on 12/21/2025
I could not be more pleased than to have Dr. Willard as my endocrinologist. I appreciate her thoroughness and her communication style. I feel complete confidence in her care.
- Reviewed on 12/21/2025
Dr. Willard is excellent.
- Reviewed on 12/16/2025
She's great
- Reviewed on 12/20/2025
The doctor was personable and patient. She explained clearly what was going on and was very calming.
- Reviewed on 12/15/2025
Dr. Willard is wonderful. She is so kind, explains everything, she's brilliant and has formulated a plan for me.
- Reviewed on 12/14/2025
Dr Willard is the best that I have seen in all my years of having diabetes. She explains everything to me and even writes things down for me, now we make sure I put it in my notes on the phone. She is patient, considerate, and has helped me get the things I need when it was very difficult to do that because of insurances. Give Dr. Willard all the support she needs to continue being the great doctor that she is!
- Reviewed on 12/11/2025
The best doctor I can trust.
- Reviewed on 12/9/2025
Very knowledgeable and attentive.
- Reviewed on 12/11/2025
I am truly excited of having Dr. Willard as my endocrinologist. I wish she could be all of my doctors, endocrinologists, PCP. But I know it's not possible. She's definitely outstanding. She knows her things and I'm really, really happy that I have her.
- Reviewed on 12/8/2025
She was very easy to talk with and offered me ways to improve my bone Density issue.
- Reviewed on 12/7/2025
I like her a lot
- Reviewed on 12/1/2025
Great
- Reviewed on 11/30/2025
Dr. Willard was superb.
- Reviewed on 12/1/2025
Yes, Dr. Willard seems to be very competent and very friendly, both. Thank you.
- Reviewed on 11/29/2025
The whole staff did very well and did a great job.
- Reviewed on 11/27/2025
Dr. Willard is awesome. She is very caring and supportive. She is extremely knowledgeable and very caring.
- Reviewed on 11/27/2025
Listened carefully; provided plan for going forward. Also very reassuring.
- Reviewed on 11/24/2025
Dr. Willard is a fine physician and I respect her very much....she is clear and concise. I appreciate her care very much.
- Reviewed on 11/23/2025
She was wonderful
- Reviewed on 11/23/2025
This was my second time seeing Dr. Willard. She, along with her staff are professional, courteous, and patient. They take the time to explain any questions you may have. I would recommend her to friends and family. I feel she is a great asset to the MGB organization.
- Reviewed on 11/25/2025
A very attentive and knowledgeable person
- Reviewed on 11/20/2025
We will see how things go. This was our first meeting/consultation
- Reviewed on 11/19/2025
The practice is kind, respectful and timely in their process. Actually seen before my scheduled appointment time. CGM records were down loaded, as well as, my One Touch. A1c done in office. Well done.
- Reviewed on 11/15/2025
She was knowledgeable and efficient. She was caring and patient. She was easy to talk to.
- Reviewed on 11/12/2025
Very helpful and kind.
- Reviewed on 11/12/2025
Besides the fact it took several weeks from my initial call to get an appointment everything else was excellent.
- Reviewed on 11/10/2025
She was helpful explaining the treatment plan, and she performed the ultrasound at the office, and scheduled a visit to perform a biopsy,
- Reviewed on 11/8/2025
Very very nice and caring. I was a little surprised she didn't check my feet as I am diabetic.
- Reviewed on 11/6/2025
We LOVE Dr. Willard. She knows our history before she walks in the room. Very pleasant, always explains things. Fights for us to get us qualified for the medications we needed. She is what an old timey document was and what not too many doctors have the time to be now.
- Reviewed on 11/5/2025
Always excellent.
- Reviewed on 11/2/2025
Unfortunately, my PCP is not part of NWH portal so all of my medical history was not available to review. Some was faxed over asap but much was just not able to be sent on such a short notice.
- Reviewed on 11/1/2025
She is a great doctor and really knows her stuff! We have to change medications and do things a little differently and she explains everything so wonderfully.
- Reviewed on 10/27/2025
She is professional, cared about my issue. Glad I have her as my doctor.
- Reviewed on 10/25/2025
Is very well,
- Reviewed on 10/25/2025
It was good
- Reviewed on 10/23/2025
Im very happy with Dr Willard. She takes her time, listens to my concerns. And gives me her professional opinion for a course of action. She cares about me.
- Reviewed on 10/23/2025
Dr. Willard is a very professional and very courteous physician. I am very grateful to have her as my endocrinologist and I'm very grateful that she was brought on to Newton Wellesley Hospital so that I would have the opportunity to be her patient. Thank you.
- Reviewed on 10/16/2025
Dr. Willard spent a significant amount of time with me and was very patient and understanding. I do feel that being an older patient that some of her questions especially about when I and why I had fractures was too challenging for me as I only remember when the most recent fractures occurred and what had happened to cause them.
- Reviewed on 10/12/2025
They are excellent and friendly.
- Reviewed on 10/10/2025
It was great and perfect. Good service.
- Reviewed on 10/6/2025
She's brilliant
- Reviewed on 10/6/2025
Professional
- Reviewed on 10/5/2025
She was intelligent, respectful of my decision and explained the pro and cons to the plan
- Reviewed on 10/2/2025
Outstanding
- Reviewed on 9/29/2025
Dr Willard was very professional and comforting . I was really nervous about having a biopsy of my thyroid . She reassured me that I'll be fine .
- Reviewed on 9/21/2025
I was treated with respect, my questions were answered in clear and concise language, and I felt comfortable with Dr. Willard.
- Reviewed on 9/22/2025
Everythings like usual was excellent.
- Reviewed on 9/21/2025
I was surprised when Dr.Willard asked about other issues of my medical history,but pleasantly. It reassured me that she was aware of other things besides anything related to:endocrinology.
- Reviewed on 9/20/2025
Good experience
- Reviewed on 9/19/2025
She was wonderful when we were there for our appointment.
- Reviewed on 9/13/2025
Dr Willard is great.
- Reviewed on 8/28/2025
Dr. Willard is the best she Very attentive to my needs and her bedside manner is Excellent
- Reviewed on 8/25/2025
Dr. Willard was excellent. She took the time to review everything and made sure all my questions were answered. After I left, she found the time to rereview my records since I spent two months in the hospital last year. She found a note regarding an issue and she acted on it before I left the parking lot. How many patients get that attention? She took extra time to review everything, because nothing added up for her. What a lucky patient I am. [redacted]
- Reviewed on 8/23/2025
She was very clear in explaining and very knowledgeable
- Reviewed on 8/21/2025
DR Willard is the BEST I am so glad to have found her. She (no one else) was able to get my diabetes completely under control....it's amazing and a game changer. 1 pill, once a day. So thankful.
- Reviewed on 8/21/2025
DR. WILLARD WAS SO INCREDIBLE - I WROTE HER A THANK YOU NOTE.
- Reviewed on 8/21/2025
Dr. Willard was very knowledgeable and helpful in explaining my treatment options.
- Reviewed on 8/17/2025
The doctor was great! We went through my history Explain my issues and what I need to do to solve them
- Reviewed on 8/16/2025
Dr Willard is patient, kind & explained the drug process and the overall goal.
- Reviewed on 8/15/2025
Yes, she was excellent.
- Reviewed on 8/13/2025
The receptionist was strangely pushy about getting my pump data ahead of my next televisit she was scheduling. She was saying I had to come in if she couldn't get it. Seems like overkill if they have my Dexcom data. Didn't love that.
- Reviewed on 8/9/2025
Dr Willard is wonderful. She is a very patient centered provider. Extremely responsive to any questions and/or concerns you, as the patient, may have. She is always forward thinking always discussing her plans if whatever she has recommended for you fails as to what she will do if that happens. I'm very grateful having Dr Willard as my provider.
- Reviewed on 8/7/2025
Dr. Willard is the best
- Reviewed on 8/5/2025
Dr Willard is fantastic! Knowledgeable, listens to what I have to say and provides suggestions. She is easy to talk to. I am fortunate to be one of her patients.
- Reviewed on 8/3/2025
Excellent !
- Reviewed on 8/3/2025
I liked her and felt confident I was in good care
- Reviewed on 8/2/2025
Dr Willard is the best Diabetes doctor I have ever been seen by!!
- Reviewed on 7/31/2025
Definitely prepared to guide me... I am very impressed with her. She already knew my recent medical history of 8 compressions in my back. She went over my current meds, advised to eat at least 1200 ml of calcium a day...handed me a list of foods that. Kind help me achieve that goal... then follow up exams with her.
- Reviewed on 7/28/2025
Lovely -- she listened and explained things well and we agreed together on a course of action.
- Reviewed on 7/27/2025
Attentive, caring.
- Reviewed on 7/25/2025
dr willard : excellent listener very 'into' her patient's concerns; comments, questions: shows respect; caring, concern w/ appropriate /helpful comments/suggestions, plan of action
- Reviewed on 7/23/2025
Excellent communication with provider and all the staff at clinic.
- Reviewed on 7/20/2025
She talked too fast and asked me questions which were in my medical record. I did not have the answers to her questions.
- Reviewed on 7/18/2025
Dr Willard was thorough and answered my questions and was very pleasant to talk to.
- Reviewed on 7/17/2025
Dr Willard is wonderful. She is extremely knowledgeable and answered all of my questions without seeming rushed. She had read my chart and was ready for the visit and I would most highly recommend her to anyone!
- Reviewed on 7/16/2025
Dr. Devins Willard was the Endocrinologist that I saw and she was knowledgeable, kind and willing to answer my questions and concerns.
- Reviewed on 7/16/2025
Dr. Willard is very engaging and willing to listen to my concerns regarding long term plans
- Reviewed on 7/17/2025
Dr. Willard was amazing. She was thorough in explaining Fosamax, which I did not want to take because of an earlier experience I had with it several years ago. But she has a wonderful graph to show me how effective it is and how little the side effects happened with all the publicity. So I was really, really delighted
- Reviewed on 7/15/2025
Dr. Willard was very professional yet kind. I felt very comfortable discussing what needs to be done.
- Reviewed on 7/13/2025
I saw a medical assistant who took vitals/history prior to seeing the doctor, not a nurse, but didn't know if that was an option. I appreciated the care provider's willingness to listen, discuss, and the exuberance in her explanations.
- Reviewed on 7/9/2025
Very knowledgeable. Seemed to be interested in me and my condition.
- Reviewed on 7/9/2025
Dr. Willard was very helpful in explaining my osteoporosis and what options I had to help reverse it. She has a warm personality and she was easy to talk to.
- Reviewed on 7/6/2025
Everything went smoothly
- Reviewed on 7/6/2025
The Dr was friendly, informative competent and a good listener and positive demeanor.
- Reviewed on 7/3/2025
Dr Willard was very positive, friendly and knowledgeable.
- Reviewed on 6/30/2025
The experience was excellent.
- Reviewed on 6/25/2025
First appointment- was very pleased with the info provided and felt I was getting good direction
- Reviewed on 6/21/2025
Dr Willard is brilliant in helping me understand trends on my daily usage of insulin pump and cgm..
- Reviewed on 6/16/2025
I was very comfortable during my visit
- Reviewed on 6/15/2025
I visited for first time and can't make a judgement
- Reviewed on 6/12/2025
Very friendly, knowledgeable and very professional.
- Reviewed on 6/6/2025
The overall experience was excellent. The provider was kind, compassionate, listened, and educated me. So I was overall very pleased. Thank you.
- Reviewed on 5/25/2025
Dr Willard was excellent.
- Reviewed on 5/25/2025
She was excellent.
- Reviewed on 5/24/2025
Answered all my questions. Very approachable.
- Reviewed on 5/21/2025
It took a long time to get the initial appointment but very thorough once I was there.