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Devasena Balasubramaniam

Devasena Balasubramaniam, MD

Internal Medicine

Highlights

Age Groups Seen

  • Adults
  • Geriatrics

Languages

  • Tamil
  • Hindi
  • English

Gender

Female

Locations

  1. Mass General West Medical Group
    • 52 Second Avenue, Green Building, Suite 400, Waltham, MA 02451
    • Get Directions
  2. Massachusetts General Executive Health Services

Expertise

Education

  • Residency: Forest Park Hospital, Medicine, 2007
  • Residency: Regional Institute of Opthalmology, Minto Hospital, Ophthalmology, 1999
  • Internship: Bangalore Medical College University, Rotating Internship, 1994
  • Medical Education: Bangalore Medical College University, 1993

Board Certifications

  • Internal Medicine: American Board of Internal Medicine, 2007

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Beech Street
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield Medicare
  • Cigna
  • Commonwealth Care Alliance
  • Coventry
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Humana
  • Maine Community Health Options
  • Mass General Brigham Health Plan
  • MassHealth
  • MassHealth ACO
  • Medicaid ME
  • Medicaid NH
  • Medicaid RI
  • Medicare
  • Multiplan
  • Railroad Medicare
  • TriCare
  • Tufts Health Plan
  • United Health Care
  • Wellpoint
  • WellSense
  • WellSense NH

Ratings & Reviews

4.9 out of 5

300 ratings, 129 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 3/4/2026

    Dr Bala is a caring and kind provider. She is knowledgeable regarding my care and needs. She is always one step ahead of me!

  • Reviewed on 3/3/2026

    Have been with her a long time. Completely trust her. Knowledgeable, thorough, and very willing to dig deep to figure things out. Explains her thinking clearly.

  • Reviewed on 3/5/2026

    A referral was made which I deemed appropriate.

  • Reviewed on 3/4/2026

    This provider, Dr. Bala, is one of the best doctors I've ever had. She's excellent. [redacted]

  • Reviewed on 2/23/2026

    Dr. Bala is fantastic! She's a very good listener with an intensity of meeting care where it's most needed. She's clearly confident and knowledgeable. She's great ?? ??

  • Reviewed on 2/22/2026

    I don't know what I would do if Dr. Balasubramaniam were no longer my doctor. She is exceptional. Her advice & guidance is outstanding. I credit her, in large part, for keeping me healthy for several years as I age. She is the BEST!

  • Reviewed on 2/25/2026

    There were some prior appointments where I didn't feel heard, but that wasn't the case this time at all. My provider is a caring and an extremely good doctor, but also all of the providers are extremely busy, especially those who are senior in the practice. I understand how difficult it has been since the pandemic. I am very grateful for the concern and care she gives me and for having access to the MGH/Brighams network of hospitals.

  • Reviewed on 1/21/2026

    Always very helpful!

  • Reviewed on 1/15/2026

    She was efficient, friendly and professional. She explained the problem I had and how to fix it. Very helpful. I will use this knowledge in the future.

  • Reviewed on 1/12/2026

    Dr.Balasubramaniam from my very first visit has always listened very carefully to my list of concerns and the questions that I had. I never felt rushed at any visit and all of my concerns and questions were addressed. Dr.Balasubramaniam has a great bedside manner and is very knowledgeable and intelligent. I was basically a mess when I first saw her and she has been able to get to the bottom of my medical issues and the severe pain I was in with such empathy and compassion. She has been very helpful to me in so many ways in my life, I hope I am able to continue my care with her for the the remainder of my life. [redacted]

  • Reviewed on 1/11/2026

    Everyone is high level and competent and very kind.

  • Reviewed on 1/4/2026

    All Staff and services at MGH Waltham fabulous and top quality.

  • Reviewed on 1/4/2026

    I felt I had enough time to talk with Dr Bala and that she paid careful attention to me

  • Reviewed on 1/3/2026

    Thank you, Dr. Bala.

  • Reviewed on 1/8/2026

    Have been going to mgh for 25yrs it's the best care all services

  • Reviewed on 12/30/2025

    Dr. Bala has always been great. Same this time

  • Reviewed on 12/24/2025

    I am very confident that I receive excellent care from this Doctor.

  • Reviewed on 12/24/2025

    I have a very honest, open relationship with Dr. Bala.

  • Reviewed on 12/22/2025

    This doctor was amazing. She talked through my problem, came up with a strategy that made sense [redacted]. Amazing!

  • Reviewed on 12/15/2025

    Dr. Bala is a wonderful doctor. I've had her for many years and she is always very up on what my situation is and spends plenty of time with me. I'm very, very pleased with this practice in general. I feel very grateful to be part of MGH West. Thank you.

  • Reviewed on 12/11/2025

    Dr. listened very carefully when I described my symptoms and gave feedback and a diagnosis that made sense. Also rather than telling me to increase my fluid intake she gave me a exact measurement - 64 ounces which made it easier to incorporate into my daily habits.

  • Reviewed on 12/11/2025

    Dr. Balasubramaniam is simply the best.

  • Reviewed on 12/11/2025

    Dr. Bala is patient, kind and takes the time to listen and answer any questions I may have. I never feel rushed at my appointments and all my concerns are always addressed. She is very communicative and I'm grateful to have her for my primary care doctor

  • Reviewed on 12/8/2025

    I appreciate the time that Dr. Bala spends during our visits. She listens carefully to my comments during our visits and always responds with valuable feedback.

  • Reviewed on 12/7/2025

    She's wonderful! My health care is in excellent hands

  • Reviewed on 12/3/2025

    I thought Dr. Balasubramaniam was both attentive and caring in her approach about my particular visit. She seemed both knowledgeable and helpful in suggesting some things to me, and I appreciated that.

  • Reviewed on 11/30/2025

    Dr. Balasubramanian is, in my opinion, a real asset for MGHWest. She is a great listener, always listens and does not rush through a visit. And she has a great personality!

  • Reviewed on 11/30/2025

    My doctor has always given me enough time to share any health concerns and explains issues in detail if I don't understand.

  • Reviewed on 11/26/2025

    Care provider was excellent but had to wait over 45 minutes for blood test

  • Reviewed on 11/26/2025

    Dr Bala is professional and caring. She is thorough and listens to your concerns

  • Reviewed on 11/23/2025

    Excellent as usual

  • Reviewed on 11/23/2025

    The doctor listened well, diagnosed the issue, and carefully and full explained why I felt the way I did and what to do about it. She was kind and compassionate.

  • Reviewed on 11/19/2025

    Dr. Balasubramaniam is warm, knowledgeable, direct, kind, optimistic, helpful, and sincere. I am very lucky to have her as my primary physician.

  • Reviewed on 11/19/2025

    Dr Bala was very efficient. The summary online after visit was fine. AI is not perfect but I got the message . The blood results were listed well and summed up nicely .

  • Reviewed on 11/17/2025

    The best.

  • Reviewed on 11/9/2025

    excellent and caring staff

  • Reviewed on 11/8/2025

    Both providers were thoughtful, knowledgeable and kind. I feel in very good hands.

  • Reviewed on 11/6/2025

    I'm always very happy and satisfied with the care that Dr. Balasubramaniam provides. Very grateful to her. Thank you.

  • Reviewed on 11/2/2025

    Very thorough. Good listener. Always prepared

  • Reviewed on 11/3/2025

    Dr. Balasubramaniam was very thorough. I really appreciate her kindness.

  • Reviewed on 10/30/2025

    I had an excellent visit. I was seen promptly. I was actually amazed that my doctor, with all the patients that she has, was able to remember things about my history that I wouldn't expect my closest family members to remember. I don't even know how she did it. I was so amazed. Yeah, excellent, excellent experience with my primary care, Dr. Balasuamanium. Thank you.

  • Reviewed on 10/18/2025

    Dr Balasubramaniam is always a calming and reassuring presence to me. She listens to all I have to say and takes the time to fully explain suggested treatments. My BP always seems to lower when she enters the room.

  • Reviewed on 10/13/2025

    Most understanding and through - extremely experienced and caring.

  • Reviewed on 10/12/2025

    I am confident in Dr. Bala's expertise and I like how she includes nutrition in her recommendations.

  • Reviewed on 10/12/2025

    All went well

  • Reviewed on 10/12/2025

    I have received medical guidance which has resulted in weight loss and improved bloodwork results.

  • Reviewed on 10/11/2025

    This doctor is amazing. I love our visits. She is so sweet and knowledgeable. She takes better care of me than anyone. I love my visits with her. She answers all my questions and offers the best advice. She's keeping me happy and healthy.

  • Reviewed on 10/10/2025

    I love my provider. The only issue is that I can't get my children to become patients of hers because none of the doctors on that floor are safe in the patient.

  • Reviewed on 10/8/2025

    She is an excellent primary care physician/.

  • Reviewed on 10/8/2025

    Dr Bala is lovely. Most accommodating and helpful, kindly answering all questions. A real asset!

  • Reviewed on 10/7/2025

    Bala has a very good in understanding of my health and is a very thoughtful and a patient listener and provides help to me when needed. I will prefer to have her as my PCP as long as she is in my medicare providers list. Even if it is not I will change my provider to have her as a PCP.

  • Reviewed on 10/5/2025

    It was an excellent experience.

  • Reviewed on 10/5/2025

    Felt very comfortable and listened to.

  • Reviewed on 10/2/2025

    Dr. Bala is a wonderful doctor. She is always up to date on my medical issues. She takes ample time to discuss any problems and make recommendations. She is extremely kind and personable. Definitely one of the best medical providers I've known in my [redacted] years.

  • Reviewed on 10/2/2025

    Everything went well. As usual, Dr. Bala was wonderful and is always encouraging with what I am doing.

  • Reviewed on 9/29/2025

    Dr. Bala is always attentive to my concerns and helpful

  • Reviewed on 9/28/2025

    Always great

  • Reviewed on 9/29/2025

    Very helpful and knowledgeable.

  • Reviewed on 9/29/2025

    Dr. Balasubramaniam Always Professional and Attentive to any concerns that I may have

  • Reviewed on 9/22/2025

    As usual she was attentative and encouraging.

  • Reviewed on 9/22/2025

    I can't ever remember not being treated curtesy and respect. Now most of my family are patients of Dr Bala and we all think she's great.

  • Reviewed on 9/21/2025

    Always respectful knowledgeable and pleasant.

  • Reviewed on 9/21/2025

    Excellent experience. Dr. Bala is a very competent, professional, and most caring provider i ever had. Above all, she is a wonderful person.

  • Reviewed on 9/17/2025

    Respectful. Has patience

  • Reviewed on 9/10/2025

    Hearing aid charger issue

  • Reviewed on 9/8/2025

    She is very thorough and explains everything.

  • Reviewed on 9/10/2025

    Great Doctor and ather staff

  • Reviewed on 9/5/2025

    Dr Bala was kind and compassionate during the entire exam. She always takes time to answer my questions and explains things before proceeding. She's the best.

  • Reviewed on 9/6/2025

    Dr. Bala is very knowledgeable about vascular dementia.

  • Reviewed on 9/4/2025

    Dr. Bala was above and beyond. This appt., was not for a physical, just pre-PT, yet she answered unrelated questions.

  • Reviewed on 9/4/2025

    kind and thoughtful. compassionate doctor!

  • Reviewed on 9/3/2025

    My Dr. was very knowledgeable about the ailment I went in to see her about.

  • Reviewed on 9/4/2025

    Love Dr Bala

  • Reviewed on 8/31/2025

    Dr. Balasubramaniam is a great doctor. She always listens and provides useful feedback.

  • Reviewed on 8/27/2025

    I love Dr Bala, always comforting

  • Reviewed on 8/27/2025

    Everyone I interacted with at the MGH was wonderful beginning with the administrative staff who scheduled my appointment to the medical staff. I am grateful for their professionalism, knowledge and genuine concern and empathy. I am a lifelong MGH patient and know it's arguably the best hospital in the world!

  • Reviewed on 8/22/2025

    Dr. Bala is wonderful. She listens carefully and knows my medical history very well. I trust her advice explicitly!

  • Reviewed on 8/22/2025

    I'm glad to have Dr. Balasubramaniam as my primary care doctor again.

  • Reviewed on 8/18/2025

    Very good and excellent service.

  • Reviewed on 8/17/2025

    Dr Bala is amazing! She remembers things from the past that I have spoken to her about. She readily remembers past test dates, results and provider appointments. She takes the time to read their reports about me. Dr Bala is reassuring, so kind and considerate. She is very knowledgeable and always takes the time to explain things to me. I never feel rushed - at the same time she is prompt. She seems to understand and consider my total home situation as she keeps it in mind. There is nothing more I could ask for in a doctor, Dr Bala is a pleasure and it is delightful chatting with her.

  • Reviewed on 8/18/2025

    Devasena is the best doctor of all and I am always very very pleased when I am having a meeting with her because she is straightforward and she is very kind and I've had her for quite a time and so I hope I can have her forever. She's the best. Thank you.

  • Reviewed on 8/11/2025

    Dr. Bala took the time to listen, explained things clearly, and I feel well-informed about my health as a result.

  • Reviewed on 8/11/2025

    It has been a good experience with my Dr. Doctor. [redacted]

  • Reviewed on 8/10/2025

    I have been going to Dr. Balasubramanuan for maybe three decades now and she is always friendly, listens carefully to my concerns, is highly knowledgeable about any issue I am having, and solves my problem.

  • Reviewed on 8/10/2025

    Dr. Bala always listens and has good suggestions.

  • Reviewed on 8/3/2025

    She has always been exceptional!

  • Reviewed on 8/2/2025

    Dr. Bala makes me feel very comfortable and confident that I am in the right place for the best possible medical advice. I can address any issue. She always is aware of my history and is knowledgeable about any tests that I may have had with another provider. I totally put my trust in her opinions. I have said many times that I feel very lucky to have her as my primary.

  • Reviewed on 7/30/2025

    The doctor didn't listen nor care about any of my concerns. I've been in pain for YEARS - it's documented in my chart - and I was told "diet and exercise."

  • Reviewed on 7/27/2025

    She was terrific. Showed concern for my issues, but not alarm. Was very thorough in her approach. Listened carefully to my comments.

  • Reviewed on 7/28/2025

    Excellent Caring Professional provider

  • Reviewed on 7/27/2025

    Dr. Bala is a life caring provider. She's a great listener I can depend on for best quality living in general. Mass General is better for her professional skills and love for health.

  • Reviewed on 7/27/2025

    Excellent

  • Reviewed on 7/23/2025

    I saw her because I needed an appointment right away and my PCP was not available. She was great.

  • Reviewed on 7/17/2025

    Excellent team

  • Reviewed on 7/16/2025

    My appt w/Dr. Balasubramaniam was very easy to connect with on my phone She had looked at all the information from when I contacted her and was very helpful in planning the next step for necessary care I would be needing to start. Her personal conversations make me feel very comfortable and happy that my doctor knows and understands my needs for my care. Would recommend her and the group she works with to others. Take care, [redacted]

  • Reviewed on 7/12/2025

    Dr. Bala saw me as an urgent add-on to her schedule. She had made herself familiar with my past medical history even though hers was a full schedule. I appreciated her focus and kind attention.

  • Reviewed on 7/12/2025

    Dr Bala is a pleasure to work with. She listens and genuine cares about her patients. I trust her and grateful to have access to such wonderful care.

  • Reviewed on 7/12/2025

    Dr Bala is the best!

  • Reviewed on 7/9/2025

    I love Dr Bala she is very kind and very concern about me. I'm feeling safe with her. She always is listening and very care. She is the best ??

  • Reviewed on 7/7/2025

    I wish everyone could be cared for by Dr. Bala. I have been her patient for many years . She is a thoughtful, kind, deeply knowledgeable and wise physician. I couldn't ask for more.

  • Reviewed on 7/2/2025

    I have good experience with this care provider.

  • Reviewed on 7/2/2025

    She's a sweetheart and I'm lucky to have her as a primary care physician.

  • Reviewed on 6/28/2025

    Dr. Balasubramaniam is great! Efficient without seeming rushed.

  • Reviewed on 6/28/2025

    I had not seen her in a while and I was Pleased that she had looked over my records and was very communicative.

  • Reviewed on 6/26/2025

    This provider is great. I always feel like she listens to what I'm saying and she explains everything very clearly and I always feel like she has my best interest at heart. So I actually look forward to these appointments just because I know I'm gonna actually find out what's going on and she's gonna be, you know, very open and honest with everything that's happening.

  • Reviewed on 6/25/2025

    A one care. I am very lucky to have this practice and Dr Bala

  • Reviewed on 6/23/2025

    In the current world of stress on Primary Care Physicians everywhere , Dr Bala, is a remarkable example of professional competence, patient listening and deep caring for her patients. She does not rush through the visit and provides intelligent and thoughtful counsel on the concerns matter that I raised. I'm truly fortunate to have her as my PCP.

  • Reviewed on 6/25/2025

    My visit with Dr. Balasubramaniam was very helpful to dealing with my arthritic issue in my hands. She ordered a blood test and she ordered some x-rays for my hands to determine what the best steps forward are going to be and hopefully that will offer me some pain relief. Dr. Bala is a terrific physician and a wonderful, kind, a doctor who I've had for several years who does a terrific job. Thank you.

  • Reviewed on 6/21/2025

    I've been seeing Dr Bala for many years and have always been happy with my visits. She is also my dad's primary doctor & I appreciate the attention she gives him.

  • Reviewed on 6/21/2025

    I really like Dr. Balasubramaniam. She is patient and thorough. I feel very well cared for and I trust her with my care.

  • Reviewed on 6/20/2025

    Dr Bala listens, is friendly, kind and understanding of my situation. When I am talking to her I feel like she is a long time friend with great advice and wisdom.

  • Reviewed on 6/14/2025

    Dr. Bala, is always kind, thorough and direct. She explains medical treatments and conditions clearly and always makes herself available for follow-up contact if necessary.

  • Reviewed on 6/11/2025

    very knowledgeable with my health. Let's me know what else I need to do to ensure that I get those shots as needed

  • Reviewed on 6/7/2025

    She always has an answer to my many questions and I appreciate that.

  • Reviewed on 6/4/2025

    Dr. Bala is always very thorough and attentive. Always provides easy to understand explanations for any follow up she recommends.

  • Reviewed on 5/26/2025

    Dr. Balasubramaniam is amazing!

  • Reviewed on 5/29/2025

    So I think that Dr. Devasena is remarkable. She might be the best physician I've ever had. I always learn something when I'm there. And the nurses and the people in the front office are always very polite and professional. And the only problem I see is that sometimes it's hard to get in to see Dr. Devasena because she does see a lot of people and she's very busy. But I am very pleased with her. And that's it. Thank you.

  • Reviewed on 5/25/2025

    Dr. Bala has always been incredibly kind, knowledgeable and thorough.

  • Reviewed on 5/18/2025

    Top notch as usual

  • Reviewed on 5/18/2025

    Wonderful and warm physician. Glad Dr Bala is my primary care

  • Reviewed on 5/12/2025

    Very understanding and offered many suggestions to my questions.

  • Reviewed on 5/12/2025

    My experience was wonderful. It was great that the doctor was able to see me and she is most knowledgeable in explaining everything and offering options to help my problem.

  • Reviewed on 5/7/2025

    Dr. Bala is incredibly kind, caring, and thorough. She addresses all my concerns and I always feel "heard". I am fortunate to have her as my P.C.

  • Reviewed on 5/7/2025

    Dr Bala discussed the entire range of specialists I see, and showed that she is watching for all aspects of my heath. That is reassuring.

  • Reviewed on 5/7/2025

    The whole experience was perfect

  • Reviewed on 5/3/2025

    Hi, Dr. Bala is a wonderful doctor, very caring and listens to me and has good suggestions and recommends different exercises or vitamins, whatever I need. She's very good. Thank you.

  • Reviewed on 5/3/2025

    Dr. Bala is an excellent listener and a caring professional. I am lucky she is my doctor.

  • Reviewed on 5/3/2025

    Wonderful bedside manner.

  • Reviewed on 5/1/2025

    Dr. Bala is great! I feel so lucky to have her as my PCP. I observed the benefits of her knowledge and experience at each appointment.