Craig A Jones, MD

I felt the provider was knowledgable in his field yet unfeeling. I would still recommend him.

I am confident I'm getting proper and caring treatment from Dr. Jones. I like and trust him.

Dr. Jones and his staff were very professional and personable. I get very comfortable with everyone.

He is clear and helpful

Too fast

Dr. Jones well understood my problems. And offered solutions.

Dr. Jones was very responsive to any questions that I had. He was pleasant to be speaking with. I had some concerns and he was very reassuring that we would be able to find remedies and further testing to make sure that my concerns were addressed. And everyone in the office was very kind and it was a pleasant visit from start to finish.

Always attentive to my concerns.

Dr Jones was very methodical about figuring out my hearing issue, made a plan to move forward.

Dr Jones was reassuring without being condescending. I feel comfortable with the care I am receiving. I would recommend him and his practice to my family and friends without hesitation.

He was very thorough and personable.

Dr. Jones was very thorough removing the wax from my ears as I have a problem with one of my ears. Very pleased.

Dr. Jones was excellent, thorough, explained everything in detail, ordered the appropriate follow-up test and follow-up appointments and treatments. Highly recommend excellent care.

Dr. Jones has a confident manner that translates to his patients in a positive way.

Definitely explains everything and ask if I had questions...show interest in my concerns ...highly recommend this Doctor...staff was great thank you !

He understood my concerns, listened to my history and made sure even though he is confident with his diagnosis that I have additional tests to rule out any other issues.

Dr. Jones was very gentle with the procedure he performed on me.

Dr. Jones was amazing and an excellent diagnostician!

Provider listened and took care not to cause pain when cleaning my ears

This is the first time I have seen this provider as a referral. I felt that he was knowledgeable and professional.

Always a pleasure...

Dr Jones is extremely competent and respectful.

My appointment and when I was seen were almost accurate to the minute. I think I received very good care and follow-up was scheduled quickly.

This has been a very positive experience. Dr. Jones and his staff are very thorough. They explain everything and they are being very fastidious making sure I get the proper care that I need.

Have been a patient of Dr. Jones for many years. I have always been treated with kindness and respect.

I am very impressed with Dr. Jones. He is thorough and caring and I feel an excellent doctor.

Informative advise and great service

Put me very much at ease. Very clear in explanations and often checked to make sure I understood what he was saying.

Very much appreciate his experience and having him available in the Cape!

Everything was very nice. [redacted]

Exceptional care Thankyou

My visit was to clean the wax in my ears, and that was accomplished well.

Dr J was attentive and provided timely information

[redacted] Easy to talk with Dr. Jones

Great experience

Great

I had an excellent appointment from my arrival to the time I left.

Been a patient for many years, really like the practice...if I didn't I wouldn't stay

Dr. Jones and his staff are excellent.

Very thorough, courteous and professional.

Overall good experience.

Dr. Jones was great.

He is a very kind doctor. Referred to a PT who works with my Vertigo. And gave me a nasal spray without steroid. Very good doctor.

Dr Jones explained things clearly and listened intently to my concerns. It was reassuring and professional.

No nonsense and friendly.

Dr Jones is professional and communicates effectively. All my questions answered.

Dr Craig-Jones is very personable & knowledgeable. He is a great Doctor! I would highly recommend his services.

Dr. Jones is very pleasant, and professional.

Very professional

Dr. Jones and his staff are very professional, pleasant, knowledgeable and accommodating.

Care was very good.

Great

Dr jones explained things very clearly. [redacted]

great experience

EXCELLENT !!

Great!

I feel so blessed to have a physician such as Dr Jones right here on Cape Cod. You usually can only get a physician of his caliber by having to go to Boston.

Awesome care by all. [redacted]

He is concerned, courteous, knowledgeable.

Efficient. Everything was explained to me and he wants a follow up in 3 weeks.

Easy, convenient and short wai

This was my first visit to see Dr. Jones. I felt he took the time first to listen to my hearing issues and discuss possible treatments after testing. A follow up appointment was scheduled to go over the results.

Yes, Dr. Jones was very helpful and advised me to get a hearing test. He's always been kind and courteous every visit that I've had with him and understanding. It was a good experience.

He was extremely engaging and communicative . I felt comfortable with Dr. Jones , appreciative of his knowing so much about my past med history during my first visit. His resume and experience was impressive when I was seeking a doctor whose practice and experience were in my areas of concern . His follow -up tests ordered showed a concern about his seeking to find the cause of my conditions . I am very grateful to be a patient of Dr. Craig Jones after my first visit !

As usual Dr. Jones was great!

Signage needs to be improved. Sign not not clearly say EAR, NOSE and THROAT. I mistakenly went to another provider who had a clearly defined sign saying EAR NOSE and THROAT

He and his office are great

Always nice and courteous

Although the half hour wait was frustrating the doctor was wonderfully thorough and kind and listened well and gave me a chance to ask questions which he answered clearly and directly.

no complaints. Seemingly appropritate follow up. Seemingly thorough.

Everyone treated me very well.

I was impressed by the knowledge Dr. Jones had about my condition. Also, he understood my concerns and was thoughtful but truthful about possible solutions.

Great job done by all. Thanks

He listens to my concerns, explains clearly and patiently. I know he has a busy practice but he always answers my questions, I never feel I am being rushed out. HE IS KIND.

Definitely recommend MA Eye and Ear!

BecauseDr. Jones is a competent physician, he is the only doctor who I trust in treating my ear problem.

Totally Awesome everyone in the Office Works Great together [redacted]

Very responsive to my questions

Dr. Jones helped me by diagnosing conditions and then solutions of prescriptions and physical therapy that helped me. Now we are monitoring the good results.

I'm sorry, I DID see a nurse, and put no by accident on the previous question. This care provider always does an excellent job!

Dr. Jones rocks

The best

I felt that Dr. Jones was very rushed and very anxious to head out the door as opposed to listening patiently to my questions.

Good experience

Everyone is very helpful

Dr Jones was fully prepared for our meeting having full knowledge of my past test results, expected upcoming testing, and recommendations for available treatment options. I am thoroughly satisfied and confident in my treatment with Dr Jones.

Dr. Jones was informative and provided me with interesting and helpful advice.

I've only had positive experiences with Dr. Jones. I went to have ear wax removed but he was also willing to look at an issue I had in my mouth. He was able to diagnose it and save me needing to make an appointment with an oral surgeon.

He immediately diagnosed the issue and took the necessary steps to remediate during the visit.

Dr. Craig Jones is the best in his field. He's absolutely the best. He knows about your history, your medications, and he knows how to solve your problem quite easily, without any fanfare. He knows how to do it, and especially with the vertigo patients for my wife and I, he is exceptional.

The doctors and the nurses were great. Doctor listen well to my needs and sympathetic to the extra time he had to take to figure out what I needed to make my life better. Ordered what I needed and they called me back promptly to make appointments.

Dr. Jones was great, very kind and caring. Will continue to see him and definitely refer all my friends and family to him.

He listened to me did proper exam and presented an very good plan of care.

Excellent care

Everything was fine

Very glad you didn't move this office.

Dr Jones was very informative and reassuring about my tinnitus

Yes, I thought Dr. Jones was very professional and kind and he asked the proper questions and he was able to take earwax out of my ear without being painful and I was very impressed with him. I'm a registered nurse. I've been a nurse for 63 years so I've been around the medical field a lot and like I said, I think he's a very fine doctor and I certainly would recommend him to anybody.

Dr Jones was referred to me by my GP. Dr Jones was very professional and attentive to my specific concern.

Very good

Very professional and positive experience.

Excellent practice, have definitely referred friends and family to Dr. Jones and wonderful staff.

Friendly, focused and informative

Dr. Jones was absolutely excellent!!

I arrived late but everyone was very kind & accommodating.

Dr. Jones was great. I learned more about what was going on in my ear from one visit with him, than I got from 2 visits with the ent I have seen at Plymouth ent!

Sat down, explained everything very well, ordered appropriate tests and referrals

I've been Dr. Jones's patient for a number of years and have always been pleased with his manner, his attention to my concerns, and the effectiveness of his treatments.

good quality medical services provided

Knowledgeable doctor, well prepared to discuss past history and concerns with the patient

Respectful listener

Dr. Jones was great. He listened to me and I thought I had vertigo and it ends up after listening to me, that I don't have vertigo I have vestibular migraines and that makes sense with my symptoms

All set

Dr. Jones is an excellent physician. He takes the time to share information and to make sure I'm understanding the info he's passing on to me.

Dr Jones was very helpful.

A great job done.

I've seen Dr Jones for years and think he's a great doctor and I'm glad to be able to see him

Moving soon helped find a new doctor

He was great. Unfortunately, there's not enough doctors and specialists on cape cod, so it sometimes takes a long time to get an appointment. Dr. Jones was fantastic and very thorough. I highly recommend him.

excellent care was always provided

Dr Craig Jones not only advised me and made suggestions but took time to explain why I should follow his advise and suggestions.

I had a great experience, as I have in the past, with Dr. Craig Jones, and I think he is just an outstanding otolaryngologist. But yeah, great. Really, really great. We'll always stay with him.

Dr jones explains things well

Dr. Jones listens to my concerns and thoroughly explains topics

Dt. Craig Jones is w/o the best Dr. in the area & I've been coming to him for just under 15 years & like him very much.

Dr Jones was caring and patient.

Dr. Jones was highly recommended to me by one of his patients. He was professional attentive and approachable. [redacted]

Spent a good amount of time with me. Was not distracted with taking notes during visit. Answered all of my questions.

I felt for the first time in a long time that I was sitting in front of a doctor. I wish he was a pcp .

Very knowledgable, prepared, and organized. Provided a clear plan to address my problem. Communicated effectively.

No further comment....it was a positive experience

Dr. Jones is a superlative clinician. Did excellent exam, listened thoughtfully to all I had to say, reviewed my chart, efficiently communicated vast amounts of useful information to guide my care, and displayed top notch up-to-knowledge in his specialty fields. His chart note was comprehensive. I've already recommended him to other people.

When I arrived to his office, I was brought in almost immediately to the room and I was there for a routine ear cleaning, but I had had a nosebleed throughout the day and he addressed that in addition to my scheduled routine visit with no hesitation at all, with very positive results. That was much appreciated.

Dr. Jones was very professional and understanding of the difficulty of my current health issues, especially related to my sinus's.

Very happy with results, very professional and caring.

No faults with this provider.

Dr. Jones is an excellent doctor. He's always taken very good care of me. I have nothing but very good things to say about him.

Since my previous ENT retired, Dr Jones has provided the best care possible.

Very Professional

It was efficient.

Well organized office

Very good

Always great to deal with

Nice to have MEE on the Cape!

Groovy

All good

Good experience

All appointments should be this good.

He was very concerned about my medical situation and spent a good amount of time reviewing my history and offering solutions to the reason for my visit.

Happy

I felt I was explained fully my condition and how to treat it

Well prepared, courteous, professional. Wish I saw him months ago. Diagnosed me and set clear path forward. Added why he selected the providers he referred me to. Won't hesitate to come back to office in the future.

Dr. Craig Jones is my favorite and trusted doctor Always polite, professional and so kind. "Simply the best"

I found Dr. Jones very personable and concerned about my case.

Dr. Jones was thorough, professional, and helpful.

I felt made to believe that the tinnitus was all in my head. I have a history of cancer and history of unexplained head pain and was concerned that never came up. I also thought he would clean my ears which that never came up either. I was not impressed.

Dr. Jones listened to my concerns and offered solutions, made a referral for a hearing test with an Audiologist and informed me of types of hearing aids with pros & cons. He was very helpful, never made me feel rushed.

It was great

All the staff are always professional and helpful in my experience. Dr. Jones always takes good care with my ear(s) health as well as answering my questions.

Took the time to review my health situation and explain options for improving it.

Dr jones was attentive to what I had to say! He responded immediately with his diagnoses and appropriately referred me to colleagues for further follow up! I liked Dr jones and his nurse and staff very much!

excellent

skilled and trained with the illness I have asked me good questions gave me time to answer

Dr. Jones is wonderful. Easily the best ENT I have ever seen. He is kind and knowledgeable and clearly communicates. And an excellent listener!

Very satisfied! Knowledge and caring!

Dr Jones is knowledgeable and helpful. He is pleasant to work with.

I was trying to explain to the provider the background of my issues and why I had scheduled this visit. As soon as I began to explain my history, he interrupted and said I needed a hearing aid which was contrary to what my previous ENT (now retired) and a specialist at [redacted] had told me. He was very curt and I felt dismissed.

Dr Jones is thorough, kind, and explains things well

I would not keep returning if I wasn't comfortable with Dr. Jones and the excellent care he provides.

Dr. Jones was very helpful

Fast, accurate, respectful and easy to communicate with.

Very satisfactory visit with Dr. Jones and staff. I am recommending that my daughter schedule an appointment with his office.

Yes, Dr. Jones was an excellent listener, and he answered my questions. I felt confident in what he was telling me. And I already have another appointment to see him. So thank you very much.

I was extremely impressed with Dr. Jones. He was friendly and focused on my issues. He patiently addressed my ear issues and did not appear rushed. I was very appreciative of the care and advice that I received.

Great Physician

Great care

I had a great experience. Dr. Jones is always focused on whatever I need.

Dr. Jones is a great doctor...he listens to my issues and questions and took the time to explain my health challenges. I would recommend him to anyone.

He listened to what Ihad to say and then made recommendations for other testing to my benefit, which showed he was listening and evaluating my symptoms.

Mr. Jones was very attentive to my health issues. I understood exactly what he was explaining to me. He took enough time to explain it to me and I would recommend him in the future.

Dr. Jones is a very nice doctor, but I felt he didn't give me quite enough time.

Great doctor,excellent service!

Dr. Jones did take time with me. He did listen any concerns I had. I really didn't have any but was wondering time of last hearing test for a base line. Looked up on Computer my last hearing test in Boston. I was glad to know it was still there.

Dr seemed very confident. He explained his findings and recommended a course of action. All good.

I had an appointment to follow up on a thyroid issue. After talking and setting up an ultrasound appointment. I mentioned that I had been expectorating phlegm for a couple of months. The doctor listened and recommended taking an antacid. I started taking it that night and the situation was much better. He mentioned a study. That showed me that he was on top of his game.

Informative,pleasant,listened. I felt very comfortable and Dr. Jones gave me excellent info re: purchasing hearing aids for the first time.

Dr. Jones always has excellent knowledge, advice and down-to-earth manner.

Dr Jones is excellent, courteous and spot on diagnosis Office staff is courteous and helpful Always run on time

Thorough, knowledgeable, kind, thoughtful

Dr Jones listened to me and gave me all the time I needed to explain my concern. He was very clear, precise and informative.

Great expeience

Very personable and bright.

He was interested, focused and listed to my concerns. He answered my questions clearly. He did not order any unnecessary tests.

Excellent care and treatment

Dr Jones was very nice but I do have some constructive criticism. He didn't introduce himself or offer a handshake. Yes, I know I was there to see Dr Jones but an intro would be nice.

Was very thorough and a good listener. Was extremely knowledgeable about my issues.

Efficient and reviewed history of care

A compassionate and thorough exam even though his practice seems extremenly busy. I waited 45 minutes to see the physician but it was well worth it and he did not rush though the exam because he was running behind schedule. I really appreciated that and understand that there needs to be more physcians to take the burdon off the heathcare system. It takes months to get an appointment which is frustrating.

He seemed very busy.... My visit was very short. Would've liked more time.

Dr Jones was thorough and professional.