Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass Eye and Ear Facial Plastics Clinic
- 243 Charles Street, Floor 9, Boston, MA 02114
- Get Directions
- phone: 617-573-3223
- fax: 617-573-3727
Expertise
Education
- Fellowship: University of Minnesota, Facial Plastic and Reconstructive Surgery, 2024
- Residency: Massachusetts Eye and Ear, Otolaryngology, 2023
- Medical Education: Indiana University School of Medicine, 2018
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid ME
- Medicaid NH
- Medicaid RI
- Medicare
- Medicare ACO
- Multiplan
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.7 out of 5
82 ratings, 9 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 1/16/2026
Dr Burks was great. She was kind, understanding and provided me hope with the treatment she recommended. I also saw [redacted], PT. She established a course of treatment and continued giving me hope and a positive outcome . I was thrilled with both visits and look forward to starting the recommended treatment.[redacted] Obviously I am a happy camper with my experience and look forward to the treatment plan and an improvement of my condition.
- Reviewed on 1/8/2026
I'm not sure why I need a follow-up...everything seems fine as far as I can tell...
- Reviewed on 1/7/2026
Great physician and empathetic
- Reviewed on 12/9/2025
Dr Burks' team functioned seamlessly. From entering the office ([redacted]) to photos ([redacted]) to Nurse ([redacted]) and eventually to a totally competent, caring Doctor (Ciersten) I could not have had better treatment [redacted]
- Reviewed on 11/28/2025
I felt that this provider was very honest. She was open with me and she explained everything I needed to know in a manner like that I could understand.
- Reviewed on 11/24/2025
Very helpful and knowledgeable within her field of plastic surgery
- Reviewed on 11/20/2025
Everything is very good, I'm grateful.
- Reviewed on 11/14/2025
It was wonderful.
- Reviewed on 11/14/2025
I found that this care provider was extremely, made me feel extremely comfortable with all the questions that I answered and she seemed very knowledgeable about everything that she had to tell me.