Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Spanish
- English
Gender
FemaleLocations
- Brigham and Women's Faulkner Center for Weight Management and Wellness
- 1153 Centre Street, Suite 5K, Boston, MA 02130
- Get Directions
- phone: 617-525-3597
- fax: 617-983-2488
- Brigham and Women's Endocrine Clinic
- 221 Longwood Avenue, Floor 2, Boston, MA 02115
- Get Directions
- phone: 617-732-5666
- fax: 617-264-5220
- Brigham and Women's Center for Weight Management and Wellness
- 221 Longwood Avenue, Floor 2, Boston, MA 02115
- Get Directions
- phone: 617-525-3597
- fax: 617-264-5220
Expertise
Education
- Fellowship: Brigham and Women's Hospital, Nutrition Support Service, 2024
- Fellowship: University of Massachusetts - Worcester, Endocrinology Diabetes & Metabolism, 2023
- Residency: MetroWest Medical Center, Internal Medicine, 2021
- Medical Education: Universidad de Oriente, 2012
Board Certifications
- Endocrinology Diabetes and Metabolism: American Board of Internal Medicine, 2024
- Internal Medicine: American Board of Internal Medicine, 2021
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- Medicaid CT
- Medicaid RI
- Medicare
- Medicare ACO
- Multiplan
- Senior Whole Health
- Tricare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.5 out of 5
164 ratings, 48 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/8/2026
Very informative and she was really trying to explore all the options available to me for meds based on my insurance
- Reviewed on 2/6/2026
Dr. Cristancho, an excellent professional, my sincerest thanks and admiration.
- Reviewed on 1/26/2026
Dr Cristancho has helped me to attain my weight loss goals with kindness, compassion, and professionalism. I am so grateful for her excellent care. [redacted]
- Reviewed on 1/28/2026
Dr. Cristancho is great. She really understands your situation and does her best to explain the pros and cons and the best way of approaching your weight loss dilemma.
- Reviewed on 1/25/2026
Great provider. Provided options and talked about next steps.
- Reviewed on 1/23/2026
Very professional, cordial, and made me feel very welcome and heard at the same time.
- Reviewed on 1/22/2026
You was very thorough in her explanations regarding my care
- Reviewed on 1/22/2026
My appointment just seemed more like a sales call for weight loss drugs. It was a very quick meeting. She basically just explained the cost of the drugs. In fact, insurance probably wouldn't cover it, but didn't go into any real depth on anything else for weight management. She did offer for me to talk to a nutritionist, but not in a way that made me feel that that would be worthwhile. Really just ended up with, hey, you can take these drugs or not. They might not have adverse reactions to your other medications, but I didn't get a good sense from the visit as a whole.
- Reviewed on 1/12/2026
Great job
- Reviewed on 1/8/2026
She's nice and informative.
- Reviewed on 12/24/2025
The Dr. was very attentive and listen to my concerns about my health. She went above and beyond to reassure me about the importance of advocating for myself and getting the needed information regarding the new medication. Thank you!
- Reviewed on 12/16/2025
She was very patient and understanding
- Reviewed on 12/7/2025
Excellent provider, easy to talk to and made me feel comfortable and confident that I was in good hands.
- Reviewed on 12/4/2025
Dr.Cagney Cristancho seemed very professional and knowledgeable for her age. As a physician myself, I do recommend her. She took an interest in her patients. [redacted]
- Reviewed on 11/26/2025
I have been to many appointments in the last few months and this has been my best experience yet. She was invested, and I felt she knew exactly what she was talking about. Put my mind at ease and was extremely professional!
- Reviewed on 11/20/2025
She took time with me and listened to all my concerns. I felt she cares
- Reviewed on 11/20/2025
Everything was great
- Reviewed on 11/12/2025
She is very caring and knowledgeable.
- Reviewed on 11/9/2025
[redacted] Did not receive any guidance that was not already provided by the dietician. I did most of the talking, but did not get any feeback. Don't feel this was a good use of anybody's time.
- Reviewed on 11/3/2025
Yes, the provider was wonderful. She took a lot of time with me, explained everything. We carefully went over all the medications I'm on and she just was very, very good. This was my first appointment with her and I felt very comfortable and she just, it was a great experience from the time I entered to get my appointment to see her all the way through. So I'm very, very happy and I intend on using her here on in as my doctor. Thank you.
- Reviewed on 10/8/2025
Great provider
- Reviewed on 9/25/2025
She was knowledgeable and understood my situation
- Reviewed on 9/24/2025
I have had chronic illness for 20 years and this provider made me feel more validated, respected and cared for than any other I have seen across numerous states and medical systems. Words can't express how grateful I am and how confident I feel in the Brigham staff
- Reviewed on 9/17/2025
The provider was attentive & knowledgeable. The med student was great as well. The front desk staff were super helpful. My over all visit was awesome!
- Reviewed on 9/15/2025
It seemed impersonal, almost like an assembly line, but she did ask a lot of questions and listen to my answers. She seems knowledgeable and experienced. I believe she'll provide good care. It was a little hard to understand her sometimes because she talked fast [redacted], but it wasn't a serious problem.
- Reviewed on 9/15/2025
Very professional, all went well.
- Reviewed on 9/7/2025
First time meeting this Doctor she was very nice and understanding.
- Reviewed on 8/27/2025
Its early in the relationship, once things get clearer I will decide than
- Reviewed on 8/13/2025
Dr. Cristancho was thorough and listened carefully.
- Reviewed on 8/14/2025
My experience with the provider was and is always helpful in so many ways for my Mental and Health matters
- Reviewed on 8/13/2025
My experience with this Dr and her office staff was very friendly, kind and supportive team .
- Reviewed on 8/7/2025
She was very thorough in her explanations and easy to speak with.
- Reviewed on 7/31/2025
Knowledgable professional polite.
- Reviewed on 7/16/2025
Unfortunately, access to schedule future appointments with the provider is booking too far into the future to accommodate patient need.
- Reviewed on 7/3/2025
My appointment just seemed to be very quick. I feel like the provider did not try to get to know more about me and my medical past. She seemed skeptical about my recent pcos diagnosis but didn't press further.
- Reviewed on 7/2/2025
I was seen promptly and all of my questions were answered.
- Reviewed on 7/5/2025
Was not familiar with a lot of my medical background. Had the distinct impression that she had done little, to no, preparation for my visit. [redacted]
- Reviewed on 6/20/2025
She was very respectful, listened to what needed to be said, felt like she really cared about my health and my weight, making sure I'm staying healthy, always asked if there's anything else that she could do, and always looking forward to seeing me again.
- Reviewed on 6/12/2025
Very easy to talk with. She listened to me and explained well. As a result we have a great plan going forward!!
- Reviewed on 5/28/2025
I felt that she cared about my medical needs and treated me with respect
- Reviewed on 5/26/2025
She showed interest and compassion with my weight problems lifelong from infancy
- Reviewed on 5/25/2025
Great
- Reviewed on 5/21/2025
[redacted] Dr. Cristancho was a few minutes late (not a big deal but she did not say anything about it), then she asks oh is this a follow-up, I say yes explain my basic history and I felt it was clear that she did not read any of my medical information. I asked about alternatives and she emphasized what the clinical trials showed, then asked if I had considered bariatric surgery. A fair enough question, but I already evaluated it (and that should be in my file). I then had to press for other options, and she said things like "well you could try that" (I am paraphrasing but that is the sense I got). I did not find her helpful, kind, or had any desire to get to know me as a patient. The questions I asked were not answered. I left our 7 minute conversation disappointed and sad that I had waited so long for this appointment only to be left with more questions and a sense that I did not get what I needed. [redacted]
- Reviewed on 5/20/2025
She made me feel very comfortable talking about my condition.
- Reviewed on 5/19/2025
Dr. C. is a great listener and gave clear explanations with her suggestions.
- Reviewed on 5/14/2025
She was understanding with my concerns re taking a possibly prescribed med. Reviewed pertinent medical information that may/may not have been included in my medical history that would be relevant concerning this medication.
- Reviewed on 5/11/2025
Listened to what I had to say and gave me options of treatments. Very professional and friendly
- Reviewed on 5/8/2025
Picked out the relevant portion of my medical history immediately & reminded me of it in a coherent manner.