
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- English
Gender
FemaleLocations
- Mass Eye and Ear Otolaryngology Services
- 20 Tremont Street, Suite 20, Duxbury, MA 02332
- Get Directions
- phone: 781-337-3424
- fax: 781-337-7569
- Mass Eye and Ear Otolaryngology Services
- 825 Main Street, Weymouth, MA 02190
- Get Directions
- phone: 781-337-3424
- fax: 781-337-7569
Expertise
Education
- Fellowship: John Hopkins Bayview Medical Center, Laryngology, 2019
- Residency: Loyola University Medical Center, Otolaryngology Head & Neck Surgery, 2018
- Medical Education: Loyola University Chicago Stritch School of Medicine, 2013
Board Certifications
- Plastic Surgery Within the Head and Neck: American Board of Otolaryngology - Head and Neck Surgery, 2019
Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
- Commonwealth Care Alliance
- Community Health Options
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- Medicare ACO
- Multiplan
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Public Health Plan
- United Health Care
- United Medicare Advantage
- Wellpoint
- WellSense
Ratings & Reviews
4.8 out of 5
594 ratings, 227 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/5/2026
She was very efficient and knew what she was doing.
- Reviewed on 2/4/2026
Excellent docter
- Reviewed on 2/4/2026
I was escorted to the room but do not know who they were. I was not asked any questions, did not go over my meds or history, told"have a seat the doctor will be in shortly". The Dr was extremely thorough and professional, extremely knowledgeable and explained things in great deal and I would highly recommend Dr Burgess!
- Reviewed on 2/1/2026
Dr Burgess is amazing and always listens to what my concerns are for my son. I could've gotten a sooner appointment but chose to wait for her.
- Reviewed on 1/31/2026
Good visit
- Reviewed on 1/28/2026
She was great
- Reviewed on 1/30/2026
Very professional and bedside manner
- Reviewed on 1/29/2026
Really cool to be able to have the procedure the same day as the diagnosis, that saved me a ton of time not coming back for a second appointment.
- Reviewed on 1/29/2026
Dr.Burgess was very professional,tempered with a genuine concern for me. She also took time to explain the procedure and options for further treatment.
- Reviewed on 1/28/2026
She listened to my problems and examined through and instructed what was next
- Reviewed on 1/30/2026
Extremely proffesional, great experience!
- Reviewed on 1/25/2026
happy to have this appointment
- Reviewed on 1/25/2026
Dr Burgess is amazing
- Reviewed on 1/24/2026
DR. burgess impressed me with her attention to my ear problem. She listened to my explanation of the problem, and my Primary"s diagnosis. I look forward to my followup visit. DESERVES A 10 out of 10.
- Reviewed on 1/21/2026
Care was great!
- Reviewed on 1/21/2026
Great
- Reviewed on 1/14/2026
Great experience. Everyone was professional, informative, and compassionate.
- Reviewed on 1/14/2026
Provider was fast and efficient and provided me with information specific to my condition.
- Reviewed on 1/14/2026
Very professional
- Reviewed on 1/14/2026
Dr Burgess is excellent!
- Reviewed on 1/17/2026
Positive
- Reviewed on 1/14/2026
She was very nice and I'm sure she is competent. I was in the room for about 5 min.
- Reviewed on 1/14/2026
Very professional, courteous, interactions with all personnel.
- Reviewed on 1/12/2026
All good
- Reviewed on 1/11/2026
Very knowledgeable Easy to talk too Good experience
- Reviewed on 1/10/2026
Much appreciated the referral to an ear specialist to look into my decade-old middle-ear injury from a car accident
- Reviewed on 1/7/2026
Very good
- Reviewed on 1/8/2026
Excellent
- Reviewed on 1/8/2026
Just that Dr. Burgess is always pleasant, professional, knowledgeable, compassionate. I have always had a good experience in my appointments with her.
- Reviewed on 1/7/2026
Very professional and made me feel comfortable about proceding with recommendations for my care.
- Reviewed on 1/6/2026
I cannot say enough to stress my gratitude to Dr Burgess! [redacted] I saw Dr Burgess and it's been nothing less than life changing!! Dr Burgess's knowledge and understanding of my problem had finally been looked at in a way no other doctor. My life has changed and for the first time in 5 plus years, I can finally swallow!! It's been truly life changing and I can't say enough about my appreciation for giving back my ability to swallow!! She was able to diagnose my condition and correct it and she has given me back so much more than I could ever express! She's truly amazing!
- Reviewed on 1/5/2026
She listened, examined and made me feel comfortable. Personable and knowledgeable
- Reviewed on 1/3/2026
She listened with interest and concern and provided me with a possible helpful order for PT.
- Reviewed on 1/1/2026
This provider and their nursing staff go over and above to make sure it's your experience is a good one. They gave me an appointment when they didn't have room for one. I did have to travel to a different location, but it was a very good experience. I wanna thank Dr. Burgess and her staff for all they do for me. They are the best.
- Reviewed on 12/24/2025
I've been seeing Dr. Burgess at Mass Eye Ear for my condition now for several years now. My experience is always great and I have a good relationship with Dr. Burgess and the staff at the Weymouth location. Highly recommend.
- Reviewed on 12/22/2025
Dr. Burgess was nice and took care of my concerns.
- Reviewed on 12/22/2025
Dr Burgess demonstrated the highest level of professionalism and caring.
- Reviewed on 12/21/2025
The Doctor was extremely thorough and very personable.
- Reviewed on 12/21/2025
Experienced n knowledgeable, very into a patients concerns
- Reviewed on 12/19/2025
[redacted] she was excellent
- Reviewed on 12/19/2025
My experience was excellent.
- Reviewed on 12/19/2025
good
- Reviewed on 12/17/2025
Dr Burgess is a very knowledgeable and pleasant professional
- Reviewed on 12/16/2025
She responds quickly when you reach out. She listens and understands my needs and offers help.
- Reviewed on 12/14/2025
Dr Burgess was very caring and helpful.
- Reviewed on 12/11/2025
Very professional always
- Reviewed on 12/11/2025
Dr Burgess is great! I see her once a year and she takes perfect care of me.
- Reviewed on 12/11/2025
Dr. Burgess is excellent.
- Reviewed on 12/9/2025
everything was fine
- Reviewed on 12/8/2025
It was a great experience with the doctor and with the staff that was there. I would recommend them to anyone.
- Reviewed on 12/8/2025
Dr. Burgess is direct and efficient. She always asks if I have any concerns. I never have to sit in the room and wait for her, which to me, is so respectful of both of our time
- Reviewed on 11/26/2025
Dr Burgess was very personable, knowledgeable and courteous
- Reviewed on 11/27/2025
Dr Burgess is great. I see her every six months and she knows exactly how to treat my issues. She is gentle and thorough in what she does. She answers my questions respectfully.
- Reviewed on 11/26/2025
Dr. Burgess is highly competent and very professional. I am pleased to be her patient.
- Reviewed on 11/25/2025
very thorough , kind provider
- Reviewed on 11/29/2025
Treated well all questions were answered
- Reviewed on 11/26/2025
All good!
- Reviewed on 11/23/2025
Dr burgess is knowledgeable professional and a good listener.
- Reviewed on 11/22/2025
The provider was very professional and I feel like I got expert care. I would highly recommend this provider.
- Reviewed on 11/22/2025
For the first time seeing Dr. Burgess, I am rather impressed. Her bedside manner and attentiveness to every detail was amazing. Her personality was bright and natural. She was very careful during the exam too. Great job, Dr. Burgess!
- Reviewed on 11/19/2025
Mass Eye and Ear in Weymouth is very professional and courteous. The receptionist was very friendly and Dr. Burgess and the Doctor who did my hearing test were great and explained everything. [redacted]
- Reviewed on 11/21/2025
I really like Dr. Burgess. I feel like she is a thorough and very attentive doctor. Most are not like her. They really should take lessons. Can't say it any other way. Sorry.
- Reviewed on 11/20/2025
Professional, knowledgeable, good listener, good communicator.
- Reviewed on 11/15/2025
Dr. Burgess is knowledgeable, professional, kind and courteous!
- Reviewed on 11/14/2025
Dr. Burgess exceeded all my expectations! She was friendly, informative, knowledgable and developed a good plan. And even though I was there to have my throat checked, she even checked my ears. I would highly recommend Dr. Burgess to anyone I know.
- Reviewed on 11/5/2025
Dr was exceptional !
- Reviewed on 11/7/2025
Very professional
- Reviewed on 11/6/2025
Dr Burgess was attentive and thorough in her assessment of my problem. I never felt rushed despite how busy she was, I felt she was truly focused on a diagnosis and successful treatment plan along with a follow up appointment to re-evaluate. Questions were welcomed and answered. I would like to add that Dr Burgess was exceptionally adept in performing the videostrobolaryngoscopy without need for lidocaine. My husband is already planning on scheduling an appointment after being present during mine. I would highly recommend Dr Burgess to anyone in need of a superior ENT Specialist.
- Reviewed on 11/5/2025
Dr burgess is always thorough and very courteous as well as professional.
- Reviewed on 11/3/2025
Everything went smoothly on time no wait
- Reviewed on 11/2/2025
Very sympathetic to issue, explained every step she would take in caring for me.
- Reviewed on 11/7/2025
Dr. Burgess explained every aspect of my visit very well.
- Reviewed on 10/30/2025
Very good doctor, very good person.
- Reviewed on 10/27/2025
Thorough
- Reviewed on 10/24/2025
Exam was thorough. Problem was clearly discussed.
- Reviewed on 10/24/2025
The doctor and the staff were extremely patient and responsive and kind and went through the procedure they did in the office with the utmost respect for me knowing that I was a little bit nervous. So I would highly recommend this doctor to anyone. Thank you.
- Reviewed on 10/23/2025
polite, thorough, attentive
- Reviewed on 10/23/2025
Very happy with the experience with this provider
- Reviewed on 10/22/2025
She was knowledgeable and professional.
- Reviewed on 10/22/2025
She was very good good explanation and plans for future
- Reviewed on 10/23/2025
I was very satisfied with the experience. Dr. Burgess explained things well. She took her time. She's kind, compassionate, and very competent, I thought. [redacted] Thank you. Bye-bye.
- Reviewed on 10/20/2025
Dr Burgess was great. She listened to me and offered a next step to keep trying to diagnose my problem.
- Reviewed on 10/19/2025
She was attentive and gave me options.
- Reviewed on 10/15/2025
Dr Burgess is very easy to talk with. She is knowledgeable,experienced and explains everything.
- Reviewed on 10/15/2025
I was thrilled that the visit went as smoothly as it did. I wasn't sure.
- Reviewed on 10/14/2025
Dr Burgess is great. Very professional and very caring.
- Reviewed on 10/13/2025
Yes, everything went as planned.
- Reviewed on 10/12/2025
The doctor was professional, kind and very attentive. My experience with the visit was positive.
- Reviewed on 10/12/2025
The provider was extremely knowledgeable and explained her finding thoroughly to me.
- Reviewed on 10/6/2025
GREAT
- Reviewed on 10/5/2025
Professional, knowledgeable. Made me feel comfortable.
- Reviewed on 10/4/2025
AWESOME
- Reviewed on 10/4/2025
Dr. Burgess was very friendly and explained everything to me in a pleasant manner. Her treatment plan was right on and brought relief to me very quickly.
- Reviewed on 10/4/2025
Pleasant and thorough
- Reviewed on 10/2/2025
Professional
- Reviewed on 10/1/2025
Dr Burgess is always professional friendly and helpful.
- Reviewed on 10/1/2025
This provider was friendly, efficient and told me what to expect in the future. I was impressed by how smoothly the visits were back to back.
- Reviewed on 10/1/2025
She was very respectful, personable, professional.
- Reviewed on 10/1/2025
Dr Burgess was excellent ad answered my questions.
- Reviewed on 9/28/2025
Dr Burgess was completely thorough and professional. I received peace of mind from her diagnosis.
- Reviewed on 9/27/2025
Very knowledgeable. Really listened to me. Nice Person.
- Reviewed on 9/24/2025
I have a great visit everyone was very accommodating
- Reviewed on 9/26/2025
I thought this provided showed empathy and listened well to my concerns. She treated me with respect and was very professional. I hope to have more doctor's like Dr Burgess.
- Reviewed on 9/22/2025
I had a wonderful experience. She did a very good job cleaning out my ears, and I appreciate it a lot. I can hear much better now. And before, when I was doing it, I always ended up getting it infected. So it's been a very good service that she provides. Thank you.
- Reviewed on 9/21/2025
Dr. BURGESS is a fine caring kind and compassionate caregiver who explains everything i ask her and asks everytime if I need my medications refilled
- Reviewed on 9/20/2025
Dr Burgess is my go to for so much.
- Reviewed on 9/17/2025
This provider was excellent. My first two responses, I jumped the gun. Dr. Burgess was great in every area. I would recommend her to anyone and everyone. She's great.
- Reviewed on 9/17/2025
Fantastic facility and great care
- Reviewed on 9/17/2025
Dr Burgess is caring and professional. I feel very comfortable in her care.
- Reviewed on 9/12/2025
My care provider was excellent. She cleaned my ears out. I didn't feel any pain. She was excellent at explaining things to me. After the initial ear cleaning, I went up, got tested, and she went over all the results. I was crystal clear in my understanding of what she was saying. So that's good.
- Reviewed on 9/9/2025
I liked her very much and was comfortable with her.
- Reviewed on 9/6/2025
Very thorough, warm, caring, good with my child, made it a point to explain medicines and everything else, was open to questions.
- Reviewed on 9/5/2025
I felt well cared for by Dr. Burgess. [redacted]
- Reviewed on 9/4/2025
Outstanding Doctor!
- Reviewed on 9/4/2025
Efficient and effective.
- Reviewed on 9/4/2025
Dr Burgess inspires confidence in everything she does.
- Reviewed on 9/4/2025
Dr. Burgess was professional, friendly and listened to my input. Very pleased with this first visit. She also reviewed results of testing with us in a way that was very understandable.
- Reviewed on 9/3/2025
My son has autism and was a little over the top in one of his answers. Dr. Burgess did not react and treated him with respect.
- Reviewed on 9/5/2025
Dr. Burgess was caring and helped with my problem. took a while to get to see her but my second appointment to correct the problem was prompt. I would recommend her and i would return.
- Reviewed on 9/4/2025
Dr Burgess was very clear with her explanation about what to expect when preforming the procedure she planned to do. She also explained the results of the procedure clearly and answered any questions I had.
- Reviewed on 9/10/2025
I would recommend her 100%
- Reviewed on 8/30/2025
Pleasant, smooth experience. Friendly, assuring and knowledgeable.
- Reviewed on 8/28/2025
Dr Burgess was very through, professional, confident, and knowledgeable.
- Reviewed on 8/27/2025
Dr. Burgess is a doctor I would recommend to anyone.
- Reviewed on 8/26/2025
did a great job in and out quickly
- Reviewed on 8/25/2025
I was impressed with how thoroughly Dr. Burgess had studied my history. I found her to be very competent and thorough as well as accessible.
- Reviewed on 8/25/2025
Dr Burgess was very nice and explained everything . She was so knowledgeable and made it very easy for me to understand what she was explaining to me.
- Reviewed on 8/23/2025
On time visit. dr Burgess was very helpful.
- Reviewed on 8/14/2025
extremely pleased
- Reviewed on 8/11/2025
went fine! Was comfortable and satisfied with the appointment.
- Reviewed on 8/11/2025
I made the appointment with dr Burgess because I was having an ear issue that seemed quite similar to one I had in the fall of 2022. In 2022 I had 2 visits to MGH Brigham ( urgent care and assistant to my primary care ) that yielded no improvement. 8 frustrating weeks later I went to Dr Burgess who did a thorough exam , vacuumed out my ear where she found a significant infection and a small piece of cotton. I left the office feeling significant relief and the meds she gave me cleared the problem over the next week. When the seemingly exact same problem came back a couple of weeks ago I felt I needed to see the doctor who fixed it the first time. They made an extra effort to get me in quickly ( same day in fact ). Dr Burgess did an exam, found similar infection, vacuumed out my ear ( this time no cotton). I got the same med and am nearing the end of the 7 days and am mostly clear now.
- Reviewed on 8/9/2025
Always efficient and professional.
- Reviewed on 8/8/2025
The staff was professional and polite. The Dr was extremely kind and respectful I had an amazing experience with mass eye and ear.
- Reviewed on 8/6/2025
Dr Burgess was quite knowledgeable, caring and professional. I was impressed!
- Reviewed on 8/6/2025
She reassured me of no problem
- Reviewed on 8/8/2025
Pleasant took the time to explain the procedure that I was having done. Then reviewed it with me.
- Reviewed on 8/7/2025
Have always had an excellent experience with Dr. Burgess. She listens to any concerns that you have and answers all questions you have
- Reviewed on 8/5/2025
She was good
- Reviewed on 8/3/2025
Dr. Burgess was very thorough and very personable. I would very highly recommend.
- Reviewed on 7/30/2025
I didn't have any communications with the nurse. She was very nice but only brought me into the clinic room. Dr Burgess was extremely nice and totally interested with my issue. She explained in detail what she found and explained very clearly my issue which was resolved positively.
- Reviewed on 7/29/2025
The Best
- Reviewed on 7/29/2025
Very nice, and sensitive to our need to get the cysts removed. We are hoping to get surgery with her in two weeks which is terrific!
- Reviewed on 7/23/2025
Great
- Reviewed on 7/23/2025
Dr. Burgess was thoroughly knowledgeable about my past medical history. She listened carefully to my input and explained optional procedure available. She expertly conducted the procedure on my vocal cord and I am already seeing improvement. I have full confidence in her.
- Reviewed on 7/23/2025
Consistently good experience year after year.
- Reviewed on 7/25/2025
[redacted] Dr. Burgess is awesome. [redacted]
- Reviewed on 7/22/2025
Convenient office. She is very pleasant
- Reviewed on 7/20/2025
Dr Burgess interacts and greets you as soon as she comes in the room making you feel comfortable and secure she knows you.
- Reviewed on 7/20/2025
Dr burgess was very helpful with a long term issue.
- Reviewed on 7/19/2025
Very thorough.
- Reviewed on 7/17/2025
She was very knowledgeable and professional. I was just disappointed that there wasn't more that could be done for my dysphasia.
- Reviewed on 7/18/2025
She provided excellent care. Very direct, easy to talk to. Great experience.
- Reviewed on 7/16/2025
My experience was excellent.
- Reviewed on 7/14/2025
Yes, I was very impressed. My experience could not have been better. I was seen in a timely way, a very professional way. My questions were re-answered and options were fully explored. I couldn't have given this person a higher rating, five stars across the board.
- Reviewed on 7/12/2025
Excellent experience
- Reviewed on 7/12/2025
I saw Dr. Bridget Burgess, my regular ENT physician, in the MEEI Duxbury office. She was professional, thorough, and caring as always.
- Reviewed on 7/7/2025
Very nice and knowledgable provider. Good listener and explained results of testing in lay man's terms.
- Reviewed on 7/7/2025
Very thorough & professional. Listened to my concerns
- Reviewed on 7/5/2025
Knowledgeable friendly
- Reviewed on 7/5/2025
Very professional
- Reviewed on 7/2/2025
Dr. Burgess was highly competent & professional. She explained things clearly& performed the examination without any discomfort, for which I was grateful. [redacted]
- Reviewed on 7/7/2025
Overall, it was professional and satisfying visit.
- Reviewed on 6/29/2025
Dr. Burgess is always attentive and timely. She's wonderful !
- Reviewed on 6/25/2025
Patient and professional with me. Thank you!
- Reviewed on 6/25/2025
I have a non acute problem. 2 years after COVID still have blocked ear. Dr Burgess is taking me seriously, giving me choices and following up to see what would help. I'm waiting on CT scan so she can safely do a procedure to possibly alleviate the symptoms I have. I am comfortable with her approach.
- Reviewed on 6/25/2025
Everyone at this office is professional
- Reviewed on 6/25/2025
Dr Burgess, is great i appreciate her a lot
- Reviewed on 6/25/2025
Pleasant and informative
- Reviewed on 6/22/2025
We were pleased with our ear exams but were disappointed we could not get our ears tested.
- Reviewed on 6/21/2025
[redacted] I had some trouble taking in info about another surgery but she wrote it out for me.
- Reviewed on 6/21/2025
She was knowledgeable and pleasant
- Reviewed on 6/19/2025
Very impressed
- Reviewed on 6/19/2025
She's very calm, open, and honest.
- Reviewed on 6/18/2025
I appreciate the fact that Dr. Burgess understood my pain and how long this has been going on. [redacted]
- Reviewed on 6/15/2025
Professional, Knowlegeable, Congenial. What else is there to say?
- Reviewed on 6/15/2025
OK, I guess they took care of the problem immediately, what I was bothering. But I wish your job was done a lot better than what it was, because there's a lot of things that we had to do once we get home, rather than being taken care of in the office. Thank you.
- Reviewed on 6/14/2025
Confident Knowledgeable and Professional
- Reviewed on 6/12/2025
This was a very good OV. Dr. Burgess asked good questions and listened to my answers and concerns. She spoke to me in a way that was friendly/courteous and professional. I would recommend Dr. Burgess to friends and family.
- Reviewed on 6/6/2025
The provider was excellent to me and I respect him very much.
- Reviewed on 6/4/2025
Dr Burgess saw me earlier than expected because of a cancellation. Otherwise the wait would have been much longer. Dr Burgess referred me to my primary care Dr for further testing. She is an excellent Dr who I have been seeing for about 3 years.
- Reviewed on 6/6/2025
I've seen Dr. Burgess twice in the last six months and found her to be caring, knowledgeable, and have a pleasant manner. Both of my visits were good experiences.
- Reviewed on 6/6/2025
I have a chronic health issue and Dr. Burgess is very responsive to my messages over MyChart and at visits. She also listens to me really well and helps me as much as she can.
- Reviewed on 6/5/2025
Dr Burgess is knowledgeable and caring. .
- Reviewed on 5/28/2025
Dr Burgess knows what she's doing!!!
- Reviewed on 5/28/2025
She was thorough and explained things very well She was also very personable
- Reviewed on 5/28/2025
Dr. Burgess is a first-rate specialist with the warmth and demeanor of a long-time primary care provider.
- Reviewed on 5/28/2025
I was very happy that I got an appointment as soon as I did. Dr Burgess was very caring and explained everything that she was doing for me. I felt very relieved when I left there.
- Reviewed on 5/28/2025
Excellent experience
- Reviewed on 6/2/2025
She listened very, very well. Discussed all the symptoms I had been experiencing in detail. And she was a wealth of useful information and very easy to understand. I felt so relieved after seeing her it was one of the best doctors visit I've ever had,
- Reviewed on 5/26/2025
Dr Burgess and Audiologist [redacted] were both professional, helpful and easy to talk to. Very happy with the services they provided me.
- Reviewed on 5/26/2025
I thought Dr. Burgess was very nice and professional.
- Reviewed on 5/26/2025
This is my second time seeing this provider and it was for an urgent reason, and she was amazing both times.
- Reviewed on 5/26/2025
Very happy with Dr. Burgess. Very professional, explained everything in detail, answered all questions and just a pleasant easy doctor to talk to. I understand being a new patient the 3 month wait.
- Reviewed on 5/24/2025
Always exemplary
- Reviewed on 5/22/2025
My doctor is great. Thank you doctor for taking care of me.
- Reviewed on 5/21/2025
Great care, coordination between doctor and hearting test technician went smooth, results given and explained right away
- Reviewed on 5/21/2025
She's kind and approachable.
- Reviewed on 5/19/2025
Dr. Burgess was excellent. She was incredibly knowledgeable, very helpful, and I found her to be just overall exceptional.
- Reviewed on 5/14/2025
Excellent all around. When I mentioned that I had some issues with nose bleeds reoccurring she immediately offered to bring in some supplies and cauterize the blood vessel. It went very well and my issue has gone away.
- Reviewed on 5/14/2025
Dr. Burgess was outstanding!