
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
- Geriatrics
Languages
- English
Gender
MaleLocations
- Mass General Brigham Primary Care Clinic
- 234 Russell Street, Hadley, MA 01035
- Get Directions
- phone: 413-586-6020
- fax: 413-923-9307
- Cooley Dickinson Medical Group, Hadley Family Medicine
- 234 Russell Street, Suite 7, Hadley, MA 01035
- Get Directions
- phone: 413-586-6020
- fax: 413-923-9307
Expertise
Education
- Residency: St. Francis Hospital@, Family Practice, 1987
- Internship: Wilson Memorial Hospital@, Family Practice, 1983
- Medical Education: Albany Medical College, Unknown, 1981
Board Certifications
- Family Medicine: American Board of Family Medicine, 1987
Insurance
- Aetna
- Blue Cross Blue Shield
- Fallon Health
- Harvard Pilgrim Health Care
- Medicare ACO
- Tricare
- Tufts Health Plan
- WellSense
Ratings & Reviews
4.7 out of 5
122 ratings, 38 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/4/2026
I really like my doctor because he is understanding and very knowledgeable
- Reviewed on 1/22/2026
The care is good, but difficult getting an appointment when you really need them. Been told to go-to urgent care or ER. So if i have to do that, why do I even need a primary when they're never available to see me??
- Reviewed on 1/21/2026
Completely satisfied.
- Reviewed on 1/21/2026
Dr. Baustin I the most wonderful doctor I have ever met, and I am [redacted].
- Reviewed on 1/15/2026
Timely, friendly and knowledgeable. Love Hadley Family Practice nn
- Reviewed on 1/14/2026
The service was professional.
- Reviewed on 12/25/2025
I'm very grateful for the visit. The doctor and the nurse were excellent.
- Reviewed on 12/19/2025
Dr. Baustin was covering for my PCP Dr. [redacted]. As always he was patient and sensitive to my concerns.
- Reviewed on 12/11/2025
The provider, the doctor, was very friendly, helpful. He had a great bedside manner and he took the time to listen to everything that was brought up and he explained it in terms that we understood and he was just fantastic as a provider.
- Reviewed on 11/30/2025
Hi, this is probably the best provider that I've had ever there. I really like Dr. Baustin and he and I got along fine and I would use the word excellent. So I appreciate, I'm sorry that he's only part-time and would love to have him as my primary care doctor, but he's not able to do that because he's retired. Anyway, I appreciated seeing him and I just want to give good feedback about him. Okay, thanks.
- Reviewed on 11/27/2025
This was a quick request due to affects from MVA. Dr. Baustin was efficient, listened carefully to details of my MVA and addressed my symptoms. Very helpful and supportive. Thank you!
- Reviewed on 11/20/2025
proactive
- Reviewed on 11/19/2025
I found this provider listened carefully to my concerns, and responded compassionately with helpful suggestions.
- Reviewed on 11/13/2025
Excellent
- Reviewed on 11/12/2025
They're great. I've been very fortunate
- Reviewed on 11/6/2025
Positive
- Reviewed on 10/30/2025
The doctor was not my usual primary but he was excellent
- Reviewed on 10/17/2025
Dr. Baustin is not my regular physician, but is a member of the same practice group. I was very glad that they could fit me into see a doctor. He was great. He listened, he considered all the possibilities, he carried out an appropriate physical exam for the presenting problem, and I felt confident in his diagnosis.
- Reviewed on 10/16/2025
Appreciated getting in to see Dr. Baustin at short notice.
- Reviewed on 9/6/2025
This provider did listen to me and did give me physical therapy because I said that last time that's what they did with my back pain. But I didn't really feel that he really cared because I was in a lot of pain and he said that everything looks fine and maybe looks, but I didn't feel that way. So he did recommend to take Tylenol, but I was hoping to get maybe x-rays done to see why I'm having all these things.
- Reviewed on 8/26/2025
Excellent bedside manner
- Reviewed on 8/13/2025
Dr. Baustin is very knowledgeable and professional and helped with my pre-op procedures. He is not my usual care provider.
- Reviewed on 7/17/2025
Listened to everything I had to say.
- Reviewed on 7/17/2025
Extremely competent and knowledgeable
- Reviewed on 7/16/2025
great!
- Reviewed on 7/3/2025
Provided all the information and answered any questions I had in a very good manner
- Reviewed on 7/3/2025
Dr Baustin was great, professional, caring, listened. I felt I received the best care advise.
- Reviewed on 7/2/2025
Dr. Baustin and his nursing team were excellent. [redacted]
- Reviewed on 7/2/2025
Everyone was very kind and I felt comfortable. They also were very helpful because I needed assistance getting up from the chair. They also helped me on and off the table.
- Reviewed on 6/26/2025
Hadley Family Practice is a superb office. They always follow up, provide appropriate and good care, listen and respond. I could not have a better practice in which to be a patient!
- Reviewed on 6/26/2025
I had to go back and forth with the staff to allow me an office visit to treat my foot problem.
- Reviewed on 6/13/2025
I felt that the care provider was experienced and knowledgeable, but felt like he was rushed.
- Reviewed on 6/6/2025
As usual I found Allan brusque, almost rude. He rushes through the visit and doesn't always listen carefully. When he left, he was going to get a nurse to rebandage my wound. He came back and handed me an unpackaged nonstick pad for me to apply that was almost too small. [redacted]
- Reviewed on 5/21/2025
Quick but thorough. Overall very happy with this appointment.
- Reviewed on 5/7/2025
Most wonderful care provider .
- Reviewed on 5/7/2025
Dr. Baustin was prompt and thorough. He was well-informed of my previous health conditions. He inquired about my concerns and his responses and explanations and directions were complete and carefully explained. I typically see his colleague, Dr. [redacted] but Dr. Baustin was able to step in on short notice. I was very pleased with the visit.
- Reviewed on 5/1/2025
Efficient thoughtful care
- Reviewed on 4/23/2025
I got a same-day appointment, which frankly surprised me.