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Alicia M Quesnel

Alicia M Quesnel, MD

OtolaryngologyNeurotology

Highlights

Age Groups Seen

  • Adults
  • Geriatrics

Languages

  • English

Gender

Female

Locations

  1. Mass Eye and Ear Otology Clinic

Expertise

Education

  • Fellowship: Massachusetts Eye and Ear, Otology, Neurotology & Skull Base Surgery, 2012
  • Residency: Massachusetts Eye and Ear, Otolaryngology, 2010
  • Internship: Massachusetts General Hospital, Surgery, 2006
  • Medical Education: Northwestern University Medical School, 2005

Board Certifications

  • Neurotology: American Board of Otolaryngology - Head and Neck Surgery, 2014
  • Plastic Surgery Within the Head and Neck: American Board of Otolaryngology - Head and Neck Surgery, 2011

Insurance

This provider may accept more insurance plans than shown. Please call the practice to find out if your plan is accepted.
Search plans
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Commonwealth Care Alliance
  • Community Health Options
  • Coventry
  • Fallon Health
  • Harvard Pilgrim Health Care
  • Mass General Brigham Health Plan
  • MassHealth
  • Medicaid CT
  • Medicaid ME
  • Medicaid NH
  • Medicaid RI
  • Medicare
  • Medicare ACO
  • Multiplan
  • Railroad Medicare
  • Senior Whole Health
  • TriCare
  • Tufts Health Plan
  • Tufts Medicare Preferred
  • Tufts Public Health Plan
  • United Health Care
  • Wellpoint
  • WellSense

Ratings & Reviews

4.7 out of 5

138 ratings, 65 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

How likely would you be to recommend this provider to your family and friends?
Search reviews
  • Reviewed on 2/6/2026

    We had a wonderful experience with our doctor. We look forward to working with her in the future.

  • Reviewed on 2/6/2026

    Dr. Quesnel is an amazing, amazing, excellent, impressive, and kind, thoughtful, compassionate doctor. I feel incredibly lucky to have access to her at Mass Eye and Ear.

  • Reviewed on 2/5/2026

    Keep up the good work

  • Reviewed on 2/5/2026

    The Doctor was late for our appointment, not her fault, due to weather conditions

  • Reviewed on 2/4/2026

    My doctor was a real professional and explained everything to me. The best!! Thanks [redacted]

  • Reviewed on 1/30/2026

    Dr. Quesnel is a model for other physicians. She listens actively, is knowledgable, and explains things very well. She is wonderful!

  • Reviewed on 1/29/2026

    Dr. Alicia Quesnel is an outstanding doctor. [redacted]

  • Reviewed on 1/29/2026

    Excellent

  • Reviewed on 1/28/2026

    I was seen by the director of AB Cochlear Implant. She is the best.

  • Reviewed on 1/27/2026

    Dr Quesnel is excellent

  • Reviewed on 1/21/2026

    I feel very fortunate to have been under Dr. Quesnel's care during two surgeries and the ensuing follow-ups. The initial ear surgery and the reconstructive surgery were successful. I am so thankful for her expertise and skill as well as her compassionate care.

  • Reviewed on 12/26/2025

    Dr. Quesnel is extraordinary. A skilled surgeon and empathetic person.

  • Reviewed on 12/26/2025

    Dr Quesnel was happen to take time to review the MRI results and what they mean in terms of future plans. We also took time to talk about alternatives (surgical and non-surgical) if I wanted to pursue further improvements in my hearing quality.

  • Reviewed on 12/24/2025

    Great care

  • Reviewed on 12/17/2025

    Dr. Quesnel is a wonderful human [redacted]

  • Reviewed on 12/17/2025

    Dr. Quesnel is a wonderful otologist: professional, always clear and concise. I was fortunate have her for ear surgery and four years of follow-up.

  • Reviewed on 12/16/2025

    She's terrific.

  • Reviewed on 12/11/2025

    I love Dr Quesnal however she is always running late

  • Reviewed on 11/26/2025

    Dr. Quesnel is wonderful [redacted]

  • Reviewed on 11/26/2025

    Yes, the care provider was very informative, knew what she was talking about, answered all the questions diligently, and to my satisfaction. And for any open questions, she has gotten back to me, which is good, and therefore I'm very pleased, and will be back. Thank you.

  • Reviewed on 11/23/2025

    Excellent doctor

  • Reviewed on 11/20/2025

    Very pleased

  • Reviewed on 11/19/2025

    I have a long history with hearing loss and balance problems. Dr Quesnel's referral for me to get a thorough exam of my vestibular system has gotten me on the right track of balance therapy with specifically trained physical therapists, which has helped 3-4 times in the past decade. She explains everything in layman's terms I can clearly understand.

  • Reviewed on 11/19/2025

    Patient, caring and very knowledgeable

  • Reviewed on 11/12/2025

    Dr. Quesnel was warm and easy to meet for my first appointment with her. She was very open to my questions, shared information and respectful of my concerns about surgery.

  • Reviewed on 11/5/2025

    She is professional, yet compassionate, offering solutions that make sense and assistance between visits. She has good listening skills and explains each procedure she performs.

  • Reviewed on 10/27/2025

    Great

  • Reviewed on 10/22/2025

    Very knowledgeable and thorough

  • Reviewed on 10/22/2025

    I have been seeing Dr. Quesnel for many many years. She has always been very helpful and response to any of my needs in reference to my hearing situation.

  • Reviewed on 10/16/2025

    Everyone on the team makes things a little easier. they all have great communication, seem to really care and are very knowledgeable

  • Reviewed on 10/15/2025

    Very courteous and helpful to explain any questions.

  • Reviewed on 10/15/2025

    She's the bestv

  • Reviewed on 10/15/2025

    Dr Quesnel is simply the best. She is top notch in what she does, knowledgable, attentive and caring.

  • Reviewed on 10/9/2025

    Dr. Quesnel is able to explain the complexity of the hearing system beautifully. I'm able to understand the science and the way it should affect my treatment. I wish I had had teachers like her.

  • Reviewed on 10/5/2025

    She was extremely nice and spoke clearly and loud enough for my benefit. She showed empathy for my situation. I am glad she will be doing my surgery.

  • Reviewed on 10/1/2025

    Dr. Quesnel is excellent. Listens intently, reviews past records appropriately, and takes what I say seriously and considerately. She also demonstrates obvious expertise in her field.

  • Reviewed on 10/1/2025

    They are great very helpful

  • Reviewed on 10/1/2025

    Dr Quesnel is excellent

  • Reviewed on 9/25/2025

    Dr. Quesnel is an extremely knowledgeable doctor. She has a great personality and is very good in explaining medical issues and procedures. I would highly recommend her if you suffer from Ménière's disease. Thank you Dr. Quesnel for all your help.

  • Reviewed on 9/24/2025

    Dr. Q was knowledgeable about the condition in was asking her to review. However, the appointment was very fast , and she didn't think I had Ménière's disease because I do not have fluctuation hearing and that confused me. Her MA and RN took my history for Dr. Q in addition, there was a scribe and while I was okay with the scribe, it did hamper the visit as she was telling him what to write and I was forgetting my questions I had for her. So, this visit wasn't 100% for me. I don't feel like I have a good grip on what is going on with me.

  • Reviewed on 9/19/2025

    She was unbelievable. The doctor was exquisite and would recommend her to anyone. Thank you.

  • Reviewed on 9/13/2025

    Dr. Quesnel has great bedside manner. She's very professional, and I always come out of there having learned a lot of new information to help my condition. She's great.

  • Reviewed on 9/4/2025

    Professional

  • Reviewed on 9/4/2025

    I was very impressed with everyone I met

  • Reviewed on 9/4/2025

    She is thorough about the quality of surgical repair and healing.

  • Reviewed on 8/19/2025

    Dr Quesnel reviewed the source of the problem, the history over time, what the alternatives were now and her best recommedation. She was extremely sympathetic which changed my outlook and took the time to answer all my questions.

  • Reviewed on 8/15/2025

    Dr.Quesnel is one of the best doctors that I have ever had. Always attentive to detail, she and I worked out a plan for the coming year including what to do if I experience any persistent ear pain. She gave me guidance on connecting with audiology and hearing aid services, and listened carefully (as she always does) to my concerns. I'm so grateful (and lucky) to have her as my ear doctor!

  • Reviewed on 8/13/2025

    Very pleased with Dr. Q

  • Reviewed on 8/7/2025

    Very good doctor

  • Reviewed on 7/3/2025

    Dr. Quesnel and her staff are the best. I would recommend her to anyone.

  • Reviewed on 6/27/2025

    Dr. Quesnel is terrific.

  • Reviewed on 6/12/2025

    Dr. Quesnel goes above and beyond. She listens to you, explains everything so you understand and will do everything that she can to help you.

  • Reviewed on 6/11/2025

    Dr. Quesnel is an excellent doctor. Her skills as a surgeon and physician are unquestionable.

  • Reviewed on 6/5/2025

    Doctor Quesnel, was very informative very professional, outstanding bedside manners. She took the time to explain the three options I have for my procedure. She was very attentive, confident, and reassuring. I feel a lot more comfortable having the surgery after seeing her for the second time.

  • Reviewed on 6/5/2025

    Been seeing her for six years . Always listens and provides the best care

  • Reviewed on 6/3/2025

    Top notch care [redacted]

  • Reviewed on 5/29/2025

    Dr. Quesnel is a wonderful provider. She's very knowledgeable, accommodating, and addresses all of my questions. I truly appreciate her care and as well as her team. Thank you.

  • Reviewed on 5/26/2025

    This provider listened carefully and fully explained why they were doing tests, what the test results showed, and answered all questions related to my new diagnosis- including percentages in terms of what is or isn't likely to happen. She also answered all of my husband's questions and we both left with a clear understating of what was happening and what to expect in the future! A++++ Thank you.

  • Reviewed on 5/10/2025

    Good visit all boxes checked.

  • Reviewed on 5/8/2025

    Dr. Quesnel is very knowledgeable about the ANCA vasculitis that led to my hearing loss and is always vigilant in watching for any recurrence. She is also knowledgeable about strategies to maximize my hearing.

  • Reviewed on 4/27/2025

    She's very pleasant and seems to be thorough.

  • Reviewed on 4/23/2025

    Dr, Quesnel was great! She listened and answered all of my questions. She was patient and did an excellent job of explaining everything to me. Highly recommend her.

  • Reviewed on 4/16/2025

    Dr. Quesnel is a first-class physician/surgeon, and should I elect to undergo a stapedectomy, I would like her to be my surgeon.

  • Reviewed on 4/16/2025

    Dr. Quesnel is great!

  • Reviewed on 4/1/2025

    Dr is very thorough and patient with her explanations about my condition