
Highlights
Age Groups Seen
- Adults
- Geriatrics
Languages
- Spanish
- English
Gender
FemaleLocations
- Mass General Brigham Urology Clinic
- 400 Highland Avenue, Suite 6, Salem, MA 01970
- Get Directions
- phone: 978-741-4133
- fax: 978-741-7742
- Mass General Brigham Urology Clinic
- 2 Corporation Way, Suite 180, Peabody, MA 01960
- Get Directions
- phone: 978-532-6111
- fax: 978-532-6123
Expertise
Education
- Fellowship: Minimally Invasive Urology Institute, Minimally Invasive/Endourology, 2022
- Residency: Rhode Island Hospital, Urology, 2021
- Internship: Rhode Island Hospital, General Surgery, 2017
- Medical Education: Boston Medical Center (BMC), 2016
Board Certifications
- Urology: American Board of Urology, 2024
Insurance
- Aetna
- Beech Street
- Blue Cross Blue Shield
- Blue Cross Blue Shield Medicare
- Cigna
- Commonwealth Care Alliance
- Coventry
- Fallon Health
- Harvard Pilgrim Health Care
- Humana
- Maine Community Health Options
- Mass General Brigham Health Plan
- MassHealth
- Medicare
- Medicare ACO
- Multiplan
- North Shore Health System
- Railroad Medicare
- Senior Whole Health
- TriCare
- Tufts Health Plan
- Tufts Medicare Preferred
- United Health Care
- Wellpoint
- WellSense
Ratings & Reviews
4.9 out of 5
253 ratings, 103 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- Reviewed on 2/4/2026
Dr. Balen was very attentive and listened to my concerns and works to get resolved. Very likely to recommend her. I really, really liked her a lot. It was my first time seeing her and I already recommended patients to see her.
- Reviewed on 1/29/2026
Dr. Balen is extremely knowledgeable, very friendly, and always puts me at ease.
- Reviewed on 1/28/2026
Personable, capable, and patient.
- Reviewed on 12/28/2025
I was a new patient and she was very kind and explaining everything that needed to be done and just seemed very professional. So I was very happy.
- Reviewed on 12/24/2025
Dr. Balen was great. She listened to my concerns and came up with a clear plan for addressing my condition.
- Reviewed on 12/15/2025
The doctor was awesome, very informative, very professional. She cared about what I was asking. She quelled all my fears of what I thought I might have. She's definitely an excellent doctor and I already referred her to other friends that I have. Really like her.
- Reviewed on 12/14/2025
Pleasant, timely, and very professional!
- Reviewed on 12/12/2025
Dr. Balen is an asset to the practice and treat her patients with dignity and respect.
- Reviewed on 12/12/2025
Very professional
- Reviewed on 11/30/2025
Dr Alejandra Balen, was professional, courteous, knowledgable and friendly.
- Reviewed on 12/1/2025
She is extremely competent and was very helpful to me.
- Reviewed on 11/28/2025
It was my first experience seeing Dr. Balen. She was very, very knowledgeable, very good with the removing of the stents, and she had a very good bedside manner.
- Reviewed on 11/27/2025
I find Dr. Balen very approachable & receptive to any questions. Her responses & explanations are geared to my level of knowledge and are much appreciated.
- Reviewed on 11/27/2025
Dr. Balen always greets me warmly like an old friend visiting. She takes the time to address all of my concerns, and is concerned with my total well being, not just urology. I wish all my doctors were as warm and caring as Dr. Balen. I always feel better after seeing her!
- Reviewed on 11/27/2025
Her manner put me at ease, and the sharing of information was mutual. She was knowledgeable and explained everything in easy-to-understand terms. She also laid out a plan of care, suggesting different options that could help.
- Reviewed on 11/26/2025
Dr Balen has always been easy to talk with and listens to your questions about treatment. Diet due to kidney stone history and new additional problem of interstitial cystitis
- Reviewed on 11/26/2025
She is awesome
- Reviewed on 11/24/2025
Dr. Balen was knowledgeable, listened well, explained things well, and was very supportive. Very good experience.
- Reviewed on 11/22/2025
Dr Balen is amazing. If you're looking for a knowledgeable and kind urologist, I recommend her highly. I don't believe they get any better than her.
- Reviewed on 11/21/2025
It was very satisfying. She was wonderful.
- Reviewed on 11/20/2025
I love Dr. B she is the best! Kind, caring, explains excellent, and so much more! She's the best! [redacted]
- Reviewed on 11/19/2025
Dr. Balen is one of the most personable, yet professional, doctor I've I have seen in more years than I can remember.
- Reviewed on 11/17/2025
This was my first time with Dr. Balen. She was absolutely wonderful. I would definitely recommend her. She gave us plenty of time. My daughter and I went and she gave us both plenty of time. She's an excellent doctor and I will be able to see, and I am going back to see her again in, I think, [redacted] months. Thank you.
- Reviewed on 11/16/2025
Dr. Balen is very knowledgeable, kind, compassionate and took the time to listen to me and discuss my health with me. She is one of the best doctors I have seen is a long time.
- Reviewed on 11/15/2025
Dr is very nice and knowledgeable
- Reviewed on 11/15/2025
She is professional, knowledgeable and is interested in my well being.
- Reviewed on 11/15/2025
Balen's office staff is always kind and caring. The doctor herself is beyond capable of providing the most expert care and understanding. Hang onto a winning asset. She's the best.
- Reviewed on 11/7/2025
Dr. Balen is very professional, respectful and knowledgeable. She gives you time to express yourself and responds with thoughtfulness, knowledge and compassion.
- Reviewed on 11/4/2025
Everything was satisfactory.
- Reviewed on 11/3/2025
She was very considerate and explained everything to me.
- Reviewed on 10/15/2025
Excellent doctor
- Reviewed on 10/15/2025
Good doctor
- Reviewed on 10/14/2025
Dr Balen is very knowledgeable and courteous and explains relevant and up to date information on my health condition and offers options to hel elevate the discomfort and pain I maybe feeling. She is friendly and kind!
- Reviewed on 10/12/2025
Super kind and caring and knowledgeable. Also very skilled from a surgical/physical evaluation standpoint
- Reviewed on 10/10/2025
She was great!
- Reviewed on 10/1/2025
My experience with North Shore Physician Group, especially with Dr. Balen, was amazing, absolutely fantastic. [redacted] I could not be more happier. And Dr. Balen, it's incredible human being. Absolutely the nicest person I've ever met in my life. Thank you.
- Reviewed on 9/30/2025
I met Dr. Balen for the first time due to an issue with my yearly CT scan showing a problem. She was very caring and comforting during this very stressful time for me. I felt at ease with her, and very confident in her taking care of me, and making me better.
- Reviewed on 9/26/2025
Outstanding. Delighted with referal. Believe I am most fortunate to be accepted as a new patient of Dr. Balen.
- Reviewed on 9/18/2025
Wish all my doctor appointments were like this. From receptionist to doctor. On time.....attentive to what I was saying, and answered and explained in a way I could understand. Everyone at North Shore physicians group!!! Thank you.
- Reviewed on 9/18/2025
Excellent care.
- Reviewed on 9/17/2025
Professional, Kind, Understanding, Knowledgeable A complete joy to speak to.
- Reviewed on 9/19/2025
Dr very supportive with my issue and gave several suggestions. Made for a comfortable and informative meeting
- Reviewed on 9/14/2025
Pleasant, thorough, knowledgeable, and gave me a clear plan moving forward.
- Reviewed on 9/14/2025
I love Dr. Balen
- Reviewed on 9/13/2025
My provider was very professional. She treated me in a very, very good way. She explained it to me very clear. She speaks both language, Spanish and English, and I feel so satisfied with her. Definitely, I will recommend her at the urology center. Nurses and the staff are very, very good, courteous and very educated people. Thank you so much.
- Reviewed on 9/13/2025
My doctor is excellent, I enjoy my visits,
- Reviewed on 9/10/2025
Very good
- Reviewed on 9/10/2025
She makes you comfortable asking any kind of question.
- Reviewed on 9/3/2025
This was my first time seeing this provider so it is a little difficult to answer some of these questions.
- Reviewed on 8/26/2025
I felt ill at ease going in to this appointment but was immediately comforted and felt empathy and concern. I will NOT be dreading a return visit in 6 months.
- Reviewed on 8/24/2025
Dr Balen was very professional and considerate. I feel very comfortable entrusting her with my care.
- Reviewed on 8/24/2025
Dr. Balen is THE BEST! So caring, patient, kind, professional and knowledgeable!
- Reviewed on 8/24/2025
Dr Balen is warm and professional.
- Reviewed on 8/24/2025
Dr Balen spent a lot of time with me and explained in detail how to help my problem with recurrent UTIs.
- Reviewed on 8/23/2025
It was my first appointment with a new provider as I plan to change providers. She had reviewed my records on EPIC and had a basic idea of prior treatment and need for testing with a specialist in her practice. Her demeanor allowed me to feel comfortable discussing an intimate problem.
- Reviewed on 8/21/2025
The Dr answered all my questions and was very helpful
- Reviewed on 8/20/2025
Dr.Balen is an awsome doctor
- Reviewed on 8/13/2025
Dr. Balen listened to my concerns and I felt addressed them
- Reviewed on 8/4/2025
Dr Balen is the first and only doctor who was able to correctly identify my problem and provide effective treatment.
- Reviewed on 7/27/2025
Excellent experience with Dr. Balen. I asked questions and she answered them immediately. Testing was appropriate with immediate findings expressed from her to me.
- Reviewed on 7/27/2025
I love Dr.Balen
- Reviewed on 7/26/2025
Dr Balen is an extremely kind and caring doctor. She has helped me whenever I have needed her.
- Reviewed on 7/23/2025
Dr. Balen is a professional, but she's also very friendly, she's kind, she listens really carefully, and she makes sure that she's giving you the very best service and outcome that you could imagine. I would recommend her to anyone who has problems with kidneys.
- Reviewed on 7/21/2025
Dr. Balen was extremely knowledgeable, direct and impressive and I am blessed to have found her as I am very comfortable that she will be treating my condition.
- Reviewed on 7/20/2025
Always feel taken care of by this provider. Very happy and grateful to be her patient.
- Reviewed on 7/20/2025
Everything where as well as expected!! On time and all.
- Reviewed on 7/19/2025
Dr Balen is extremely knowledgeable in her field. She is easy to talk to and explain things so that they are easily understood. She is a blessing to your facility.
- Reviewed on 7/17/2025
Dr. Balen is a very caring and professional person. She has always had my well being forefront. Not sure what my life would have been like without her care and input.
- Reviewed on 7/17/2025
I was pleasantly surprised how quickly I got an appointment, with how inundated the healthcare system is. I highly recommend Dr. Balen. I tend to get UTIs a lot, and she was the first person to suggest a standing prescription of macrobid to take as needed. Thanks for listening and being receptive to your patients.
- Reviewed on 6/29/2025
Friendly, warm and most knowledgeable.
- Reviewed on 6/28/2025
nothing negative about my visit the nurse and the provider was excellent
- Reviewed on 6/25/2025
Dr was excellent in answering all questions and concerns I had
- Reviewed on 6/16/2025
Detailed, efficient, friendly.
- Reviewed on 6/16/2025
Dr. Balen is a caring wonderful urologist She makes my visits a pleasure She talks and takes time to explain whatever I need to ask Always a pleasant visit Thank you Dr. Balen??
- Reviewed on 6/14/2025
Listened and understood the problem.
- Reviewed on 6/14/2025
Dr Balen is an excellent provider. My experience with her was most helpful. She is one of the best doctors I know. I wish she could be my primary care doctor,
- Reviewed on 6/14/2025
Dr. Balen is absolutely amazing. I love her. She is professional yet approachable, listens well and has empathy and is extremely knowledgeable. I highly recommend her and feel blessed she is part of my medical care team.
- Reviewed on 5/25/2025
She made me feel very relaxed and explained everything to me.
- Reviewed on 5/24/2025
I have been a patient of Dr. Balen for three years and have been completely satisfied with her care and medical advice.
- Reviewed on 5/18/2025
It was a very excellent doctor.
- Reviewed on 5/14/2025
Dr Balen entered the exam room totally ready to listen to my whole story. She was very understanding and asked insightful questions. From beginning to end of the appointment she reassured me that my issues were fixable. She was very calming and informative. She's excellent!
- Reviewed on 5/13/2025
Everyone was very professional
- Reviewed on 5/7/2025
She was highly recommended by several of my friends and they were correct She made me feel extremely comfortable even through the internal examination
- Reviewed on 5/7/2025
Dr. Balen is absolutely wonderful! Blessed to have found her!
- Reviewed on 5/7/2025
Dr Balen very knowledgeable and helpful
- Reviewed on 5/7/2025
It was a stress free experience.
- Reviewed on 5/1/2025
Very personable and attentive in responding to questions and concerns. Enlightening.
- Reviewed on 5/1/2025
Dr Balen is always thorough and listens to all my concerns. She also has great recommendations to try and alleviate ongoing issues
- Reviewed on 5/1/2025
I was pleased with the doctor.
- Reviewed on 5/1/2025
Dr. Balen was very thorough with her explanations throughout my procedure, as was [redacted] I felt very comfortable with this team, including [redacted] who prepared me for my cystoscopy. These women are knowledgeable, courteous and professional.
- Reviewed on 5/1/2025
A very good appt. I was very pleased!
- Reviewed on 4/21/2025
Dr. Balen is a wonderful, caring, meticulous doctor who I plan to continue seeing as long as I have any kidney stone issues.
- Reviewed on 4/21/2025
She was very nice and extremely helpful and comforting.
- Reviewed on 4/30/2025
good care. I improved with prescription and over the counter meds that were suggested.
- Reviewed on 4/21/2025
I liked the doctor's approach; she's very kind, and I like her. I hope she continues to be my doctor. Thank you very much.
- Reviewed on 4/21/2025
I was very pleased with her and I have another appointment. Thank you.
- Reviewed on 4/21/2025
She listens to what I have to say and addresses all of my concerns. I feel heard and treated with respect and even compassion. This is not easy to come by with providers.
- Reviewed on 4/21/2025
Dr. Balen is wonderful! Very knowledgeable and personable, easy to talk to and thorough in her explanations.
- Reviewed on 4/17/2025
I found that she was professional, efficient, and explained things well. She wrote things down and was very attentive to my mother, who is extremely hard of hearing. We really appreciated her, the way she treated us. I would definitely go back with her and will also recommend her to others.
- Reviewed on 4/14/2025
I cannot say enough good things about Dr. Balen. She is kind, sweet, patient, went above and beyond to explain things, suggested things that I didn't know about, and set me up for things that I didn't know that existed or that I needed. And they are helping me.
- Reviewed on 4/5/2025
Dr Balen is a top urologist and I'm very very lucky to be in her care.
- Reviewed on 4/1/2025
Dr. Balen was amazing, she set my expectations for my vasectomy and constantly asked if I was in any pain. During the surgery I said that I felt a slight pinching and she took care of that. Overall no issues.
- Reviewed on 3/30/2025
Dr. Balen is a very kind and considerate provider. She listens carefully and addresses every concern. And on more than 1 occasion, she spent more time with me than was allocated because she knew I needed it in order to discuss my concerns.